Robert EkedahlBoise, ID, United States
Not a bad guide for the limited time you are with her but if you want a tour where you are handed off to a driver for part of the day and you don't mind a guide who declines a lunch invitation so she could go home to her family, then Antonella is the guide for you.
TOUR GUIDE RESPONSE: Dear Robert, it is very unfortunate that after a long time of planning and creating this customized tour with you, you weren't satisfied in the end. Everything you have mentioned above was disclosed in our agreement when WE created the tour and itinerary. Sorry I did not meet your expectations. All the best, Antonella.
John HorsleyUnited States
TOUR GUIDE RESPONSE: thanks a lot! have a nice journey in Italy :)
Derald RossUnited States
TOUR GUIDE RESPONSE: grazie! :)
Bruce WeberUnited States
When we booked, Antonella told us she was anxious to show us the city she loves (Lucca) and she helped us to love it too. She's an amazing guide, with an easy going way of teaching the history and showing the beauty of Lucca. She helped us customize our day, including providing detailed notes on touring Pisa in the morning. She also arranged a most competent and enjoyable drive. A superb day with a wonderful lady. I can only recommend her with the highest praise. 10 stars!!
TOUR GUIDE RESPONSE: Dear Bruce, thanks a lot for your feedback, I really love your words! best wishes! Antonella
Antonella is just excellent. Very nice person. She knows and love LUCCA and their culture to perfection.
TOUR GUIDE RESPONSE: Gracias Alfredo! It has been a pleasure to guide you all in Lucca and, yes, I really love my Lucca :) Hasta la proxima! Antonella
Royce AlsopUnited States
Antonella was an excellent guide. Perfect English, very informed, friendly and professional. Everyone in our group of 5 would highly recommend her.
TOUR GUIDE RESPONSE: Dear Royce, it has been a pleasure to guide you all in Lucca! You were interested and warm and your questions gave me the opportunity to show you the best of my city. I wish you a wonderful time in Italy! :)
Kathleen BeyerUnited States
Antonella is fabulous and we enjoyed a great city tour, however I reserved the gourmet food tour. We stopped at on pizzeria and one bakery. The itinerary suggests there will be stops including ioptions for focaccia, chocolates and wine with appetizers. Perhaps we were required to ask for these options but instead we assumed that we would be offered them. I was very disappointed as I really did not want a city tour but a food tour!
TOUR GUIDE RESPONSE: Buongiorno Mrs Beyer, I'm sorry to read that you did not fully enjoy your tour. The itinerary states that we will visit some food places depending on season (and you could buy food you liked) -as well as talk about art, history and culture. I feel we covered those bases though in the future I will ask customers if they have any specific interests or must haves and I will focus on their specific requests. Thanks to your feedback, I take this into consideration for future tours.
Jonathan HankinUnited States
Overall great, we all loved Antonella. She was so informative and great with kids. We were very appreciative that she was patient with our late arrival.
TOUR GUIDE RESPONSE: Buongiorno Jonathan, thanks for your feedback! You were all interested and brave to walk so long in the city with me and I really appreciated the clever questions of your kids about art :) Grazie! Antonella
Cindy TrentiniUnited States
Antonella was great. She was easy to meet up with, very clear in her communication. She was very knowledgeable and answered all of our detailed questions. Also very friendly and pleasant.
TOUR GUIDE RESPONSE: Dear Cindy thanks a lot for your feedback! It has been a pleasure to tour the city with you all, so interested and curious. Enjoy your holidays and I hope to meet you again in the future. Antonella
Elaine KrellUnited States
We enjoyed our tour with Antonella very much. Very personable, helpful, and easy to understand. She did a great job of introducing us to Lucca and her hints about where to eat and shop were right on! She was a delight to be with.
TOUR GUIDE RESPONSE: Dear Elaine, thanks a lot for your feedback! I'm happy you enjoyed Lucca and my guiding :) best wishes! Antonella
Linda BurklundUnited States
Antonella made my visit to Lucca! She is a great ambassador for the City. Antonella is very knowlegable. She used visuals to illustrate Luca's history (maps,statues, pointing out cannon holes and the moat from on top of the wall). She described the politics between Lucca, Pisa, and Florence, as commerce competitors, each with their own military. She drew attention to the magnificent churches, pointing out the architecture and fascinating details you would miss on a self tour. A treat for the spirit!
TOUR GUIDE RESPONSE: Dear Linda, thanks for your kind feedback! It's always a pleasure to meet people like you. See you in Lucca again :) Antonella
Corrine ReinboldUnited States
Antonella was a wonderful tour guide. She got a driver for us to and from Livorno from the ship, who was also very prompt and easy to work with. Antonella was patient and kind and knew the history of Lucca. Hopefully, we will be able to have Antonella as our guide in the future. Corrine R. and Chuck C.
TOUR GUIDE RESPONSE: Dear Corinne and Chuck, thanks a lot for your feedback! Grazie! :) Antonella
Abraham BronnerUnited States
TOUR GUIDE RESPONSE: grazie!!! :-) It has been so nice to meet you all in Lucca, I wish you the best! Antonella
Definitely the best Tour by a local we have taken. Antonella is enthusiastic, knowledgeable and forever gracious. Her love of Lucca, it's culture and history made us all feel we never wanted to leave.
TOUR GUIDE RESPONSE: Hi Kathy! thanks a lot for your feedback, it has been a pleasure to meet you and to guide you in my city. Yes, I love Lucca! :-)