Traveler Reviews of Private Tours in Sarasota-Florida by Tour Guide Elena V. (Guide #3441)


Francesco Munari

Italy
Rating

Tour: Private Tour # 47052: Tampa Shore Excursion, Tampa, Florida, United States
Date: Nov 27/16

The worst guide I have ever been.She don't know anything about the tour .She wasn't able to find the streets where to go. Avoid this guide and her tour.

TOUR GUIDE RESPONSE: Dear Mr. Munary: I am very sorry for not delivering the tour the way you would of like it. I apologized for my mistake of not finding the street of the museum fast enough. I wish you the best for next time. Thanks so much for your knowledge and assistance in finding the right address. You were very kind. Elena V. Tour Guide Tours by Locals

TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences and we have taken necessary action to address the issues raised in this review. Please do not hesitate to contact us if you have any further concerns.

Jacob Testor

Sweden
Rating

Tour: #35849, Private Sarasota Airport Layover Tour, Sarasota, Florida, United States    view tour
Date: Oct 28/12

Our tour with Elena was 5 out of 5! We were very happy with all aspects of our customized tour, it was what we were hoping for and then some! Jacob

TOUR GUIDE RESPONSE: Dear Jacob, I am very happy to know that I did a good job for U and your family!! Thanks so much for giving me the opportunity to serve all of you.. It was a pleasure to meet you and your beautiful family!! My best regards to all of You! Elena