Donald WassungSouth Africa
Nhung (Rose) was an excellent guide. We really enjoyed our day with her. She was charming , had a great sense of humour. Excellent English and very knowledgeable , enthusiastic, energetic and professional . I would highly recommend her ....she is a star.
TOUR GUIDE RESPONSE: Dear Donald and group, I would like to thank you so much for your excellent feedback about me and my service. It is my great luck to welcome you in Hanoi for one day trip. I am so touched any times to see my dear customers' comments, which motivate me to keep up good works. I wish you a beautiful holiday in Vietnam. With lots of love and best wishes, Rose from Hanoi
Rose is a fantastic guide with wonderful knowledge of the local area. Great help in choosing good awesome authentic local Vietnamese cuisine. She is very caring warm and wonderful person in nature. Thanx to tours by locals an amazing reliable and value for money tour guide.
TOUR GUIDE RESPONSE: Dear Yahna and beautiful family, Thank you so much for your such glowing review about me and my services. I am so glad that you enjoyed my company. I am so happy to have chance welcoming you in Hanoi for the first ever night with puppet show and real Vietnamese dinner. I wish you a beautiful holiday in Vietnam. Bringing you a satisfaction is my honor and pleasure. I sincerely wish you all the best. Lots of love and respect, Rose
Ian ReiderAustin, TEXAS, Mexico
Rose was an excellent guide. We were late arriving in port because of bad weather and she adjusted the schedule accordingly. She showed us the most important places in Hanoi. She also took us to an excellent restaurant. The hotel she reccomended was also Excellent. Definitely I would hired again if we went back to Hanoi.
TOUR GUIDE RESPONSE: Dear Ian and Susan,I would like to thank you really much for your glowing review about me and my services. Bringing customers the happiness and the wonders of Vietnam is my great honor and pleasure. I feel so happy and touched at the moment I saw you enjoying our Vietnamese cusine and respecting the local culture. I am more than happy if I have another precious chance to welcome you back to Hanoi. I wish you a wonderful holiday. Always remember you as my beloved friends, Rose with thanks and best wishes.
Emily CuevasUnited States
I was able to spend most of the day trying some more foods and going to different attractions. I was in Vietnam for only 2.5 days but Rose was able to show me so much in such a short amount of time. Her tours are the reason why I fell in love with Vietnam. My friends came later and were not able to join in on the tour with me but if they did join the tour I am 100% sure that their Vietnam trip would have been just as memorable as mine. I will be booking a tour with Rose again
TOUR GUIDE RESPONSE: Good morning Emily from Vietnam, I am deeply thankful for your kind rating on my service of Hanoi city tour and food tour. I am so glad that in a short time we had the chance to see hidden Hanoi with egg coffe and best Pho. I sincerely trust that you had a beautiful holiday with friends in Vietnam. I wish you a wonderful journey to Thailand. Hopefully one day you come back Vietnam and I will have chance to welcome you again for more fun. With lots of love and big hug, Rose from Hanoi
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Emily CuevasUnited States
As soon as I arrived to my hotel I was greeted by Rose. She patiently waited for me and once I settled into my room we were off on the tour. Right away she introduced me to some of the best food I have had in a long time! My first day in vietnam was an amazing adventure because of Rose and I am so grateful she was able to show me around Hanoi!
TOUR GUIDE RESPONSE: Dear Emily, I am so happy that you had such a great time in our Hanoi so far. I am so glad to manage in a late night to take you to the best local restaurants, so glad to know "Vietnamese pancake" is in your list of favorite food. If you need any future recomendations for local restaurants and places to go in Hanoi, please let me know. I wish you a beautiful trip in Vietnam and if you ever have the chance to come back, kindly keep me advised. With lots of love and sincerest thanks, Rose
Rose is an excellent tour guide! She speaks very good English and has very good knowledge of Hanoi and Vietnam history. More importantly, she is very customer-centric, taking initiative to ensure the comfort of participanta all the time! I am very happy to know Rose as a friend. Highly recommendes for those considering a guide in Hanoi. Thanks Rose!:-)
TOUR GUIDE RESPONSE: Dear Jason Chen, Thank you so much for such glowing review. I am so touched for your kind comments about me and my city tour. I am so happy, in tor guide job, I learn so much from my customers, and after all, I have chance to become your friends. For sure, we will be in touch and if you have chance to come back Vietnam with family, please kindly let me know. It is my great pleasure to be with you today and I wish you a safe and sound flight back home. With lots of respect and all the best wishes, Rose
Susan MeuserUnited States
We didn't think that Rose's (Nhung)'s tour to Ha Long Bay could be topped, but somehow the trip to the Perfume Pagoda was even more memorable. As always, Rose took care of all of the details, leaving us to soak in the exotic atmosphere, delicious food, and the friendly Vietnamese people. We keep looking at the pictures we took to remind ourselves that we were really in such an amazing place. Rose's flawless planning and knowledgeable company made it a special trip we'll always remember.
TOUR GUIDE RESPONSE: Good morning Susan and John, I would like (really) to thank you so much again for your glowing review about our trip to Halong bay and Vietnam. It is very interesting that we had the chance to visit Perfume Pagoda exactly during the festival time so that we can fully witness the local pratice of Buddist people. That's the real Vietnam perfectly shown. I am so glad that you are safe and sound back home. I sincerely hope that one day the travel brings you back Hanoi. Wish you all the best, Rose
Susan MeuserUnited States
Ha Long Bay was such a memorable excursion during our stay in Vietnam. Rose (Nhung) looked after every detail. We didn't have to worry about any connections or bookings. Rose took care of everything. We were left to enjoy the amazing beauty of Ha Long Bay, the friendly and generous Vietnamese people. And of course Rose's perpetual smile and sparkling personality! This trip met and exceeded our most optimistic expectations.
TOUR GUIDE RESPONSE: Dear Susan and John, I am so glad to hear from you and to know you had such memrorable time with me in Halong bay. Thank you so much for your glowing feedback regarding to my services and personality. It has been great honor for me to welcome you and show you the most famous place in Vietnam, named Halong bay. I wish you and Susan all the best always. I really hope one day you will come back Vietnam for longer holiday, for many more beautiful areas. With lots of love and respect, Rose
Michele UdinUnited States
Rose was simply the best! She was accommodating to all of our needs and wants for the tour and gave us an education we wouldn't have been able to get with anyone else. We highly recommend her for anyone else!
TOUR GUIDE RESPONSE: Dear Mr. & Mrs. Udin, I feel so honered to welcome you in Hanoi for your first time and very first early morning, especially for such special occasion, your honeymoon. I am so glad that you had a great day with me, with local flower market, with "best" Hanoi Pho and egg coffe. I am so happy that we did not miss any interesting parts of city. I am deeply thankful for your kind comments. I wish you and husband a wonderful holiday in Halong bay. With lots of love, Rose Nhung
Nigel T.United Kingdom
Rose was exactly what we'd hoped for in a guide: excellent English, well organised, well informed and most importantly, good fun. The tour was great - we feel that we have seen the best of Hanoi. The lunch was very good - a charming restaurant with very good service and some of the best food we've had over our eight days in Vietnam. When I was off taking photos, she and my wife had great conversations. Overall both the tour and Rose (Nhung Nguyen) exceeded our high expectations.
TOUR GUIDE RESPONSE: Dear Mr. & Mrs. Turner, I would like to thank you so much for your favorable feedback on my services. I am so happy to hear you enjoyed my company and are satisfied with services from private car, driver to restaurant. Your glowing review is a huge motivation for me to keep up the good work and to keep on offering the best services. I wish you would have more time to discover our beautiful country, the land of wonders. I sincerely wish to welcome you back Hanoi at the soonest, Lots of love, Rose
Rose ( Nhung ) was excellent.. even I can not describe with words Just deliver yourself to her and enjoy.... Thank you Rose We had and excellent trip with you
TOUR GUIDE RESPONSE: Dear Gokhan Sen and partner,Thank you very much for taking your time to write me a very nice review about your recent trip with me in Ninh Binh (Tam Coc and dancing cave) and also for recommending me to the fellow travellers. I am really happy and touched to know that you had a good time and enjoyed my services. I am very much looking forward to welcoming you back in the near future. I wish you and travel companion a great and sweet honeymoon in Vietnam and Cambodia. With warmest regards, Nhung Rose
TOUR GUIDE RESPONSE: Dear Nakarin and travel companion, Thank you very much for your kind rating, in which I know you are satisfied with my services today. I am so glad to have chance welcoming you in Hanoi for such special occassion "Vietnamese lunar new year". It is my pleasure to bring you the beauty of Hanoi as well its cuisine. I sincerely hope the travel brings you back Hanoi for another wonderful holiday. I wish you a happy new year with full of health and success. With all the best wishes, Rose Nhung
Rose was a great tour guide. Very knowledgeable, professional and thoughtful. Really enjoyed this 1-day city tour with her as a guide.
TOUR GUIDE RESPONSE: Dear Keaton Chang, Thank you so much for your positive feedback about me and my services. I am so happy that you enjoyed the time with me, the conversations, the culture and history of Vietnam. I really hope that next time, you come back Vietnam for longer holiday and hopefully I have another precious chance welcoming you back for more wonderful time. I wish you a happy nee year with all the best, Rose Nhung
Constance M.United States
Five stars, plus! Guides have come and gone during our years of travel, but Rose (Nhung Nguyen) will be the one to be remembered. She has the ability to explain history of sites without reciting fact after fact. She gave us a sense of daily life and introduced us to the best food we ate in Vietnam. Rose was attentive and courteous. Her genuine warmth and love of country showed that, clearly, this is not just a job to her, but a passion. Rose is truly one of a kind. Indeed Awesome (and then some)!
TOUR GUIDE RESPONSE: Dear Mrs. Constance Matson and dear husband, I would like to thank you very much for your glowing review about me and our trip from Halong bay to Hanoi. It is such the great pleasure and honor to be with you and partner. I am so glad that we managed to visit almost the famous sightseeing in Hanoi and try the best authentic food. I wish you & family a happy new year with full of joy and health. I wish the travels bring you back Hanoi for another wonderful holiday. With lots of love and respect, Rose
Merville ThompsonUnited States
Rose gets 5 out of 5 stars. Superb guide, knowledgeable, organized, courteous, timely. Great personality. Great communicator. Kept us advised and was very precise in this tour description. We experienced wonderfully prepared Vietnamese cuisine during even while aboard the Ha Long Harbor tour boat. The Ha Long tour was top droor and very personalized, a can't miss experience. Intend to recommend her to friends visiting Vietnam.
TOUR GUIDE RESPONSE: Dear Mr. & Mrs. Thompson, I would like thank you so much for such glowing review. To me, Bring excellent services and a wonderful holiday to my clients is a promise. Above all, I love people from all over the world, which has become the motivation for me during the years of guiding. It is hard for me to express fully my gratitude to your kind aprreciation. My pleasure always is to welcome you in our beautiful Vietnam. With lots of love and respect, Rose Nguyen
Richard FurnissUnited Kingdom
Nhung ("Rose") is a bright, friendly and enthusiastic guide who is a pleasure to tour Hanoi with. She has a deep knowledge of the city and of Vietnamese culture which she imparts while taking you from street stall to restaurant to back room to sample the widest variety of Vietnamese cuisine. Highly recommended - no hesitation in giving 5/5.
TOUR GUIDE RESPONSE: Dear Richard, Thank you very much for such glowing review. I am really touched to get your kind aprreciation toward my work. In this message, really, I do not know how to fully express my gratitude to you. Thank you again for enjoying the time with me to discover Hanoi culture and cusine. Hanoi, in fact, is a paradise of different beautiful specialties in which only locals know the best one. I sincerely wish to have another precious chance to show you and family around. With lots of repsect, Rose
Rose is a very fun, sweet and thoughtful tour guide. We are a group of 14 and she treated each one's need nicely. She is fun to talk to and very open. We learned a lot from her the way of life in Vietnam. Will definitely book her again if we visit the country again.
TOUR GUIDE RESPONSE: Dear Mrs. Wong and group, I would like to say thank you very much for your excellent review about me on Halong daily trip. I am so glad that you had great time with me exploring our world heritage. It is a shame that you only had a very short time in our beautiful country. It would be my great honor to have chane to welcome you back for another wonderful holiday. I am deeply thankful again for your kind comments. I will and always do my best toward clients' satisfaction. With lots of love, Rose Nhung