Richard KrapfToano, VA, United States
Graham provided exceptional tours of Mont-St.-Michel and the D-Day beaches! His depth of knowledge, professionalism and friendly demeanour provided the perfect combination for two thoroughly enjoyable days. He tailored his tours to the knowledge and information levels of his clients and provided more in-depth information whenever we wanted it. We will definitely use his services again and strongly suggest that you ask for him by name!
TOUR GUIDE RESPONSE: The pleasure was mine and it makes it all the easier with such good and interesting company. I'll be sure to look you up next time I'm stateside. Bon continuation.
Thomas SakorafisUnited States
Graham was fantastic! Really new the history and the landscape and was very accommodating to our wants and needs. Would highly recommend him!
Catherine GastorfUnited States
We were a group of 4 with varied interests. Graham was able to accommodate and interest everyone with his knowledgable commentary. He managed to pack in a a lot of highlights into our 2-day tour. We all agreed it was the highlight of our trip!
JoAnne FehrenbachUnited States
Graham was the most exceptional tour guide my 2 sister's and I have ever had! Graham was kindhearted and extremely knowledgeable. Respectful and tender hearted when he found our grandfathers grave at St. James cemetery in Normandy. He speaks English very well and also speaks French! We were very fortunate and I would highly recommend him!!!
Kate OdellUnited States
My family and I had read about the DDay beaches and fancied ourselves somewhat knowledgeable, but we learned so much more from Graham on our tour. He knows his stuff and showed us things we didn't even know existed, such as a German defense perched above Omaha Beach. He tailored the day to our preferences and kept us on schedule, professional in every way. Better yet his humor and good cheer felt like having a friend along. An excellent experience we will remember for a long time.
TOUR GUIDE RESPONSE: Hi Kate, sorry for late response, thanks for the great review, I had a great time showing around and I'd be happy to do so again, I hope you keep those memories for a long, long time.
Lesley LewisUnited Kingdom
Graham is an accommodating and knowledgeable guide, very pleasant and chatty. Our itinerary changed almost as we went along and it was no problem at all. We had a car-sick child too, causing some delays, but Graham kindly took this all in his stride. All in all an informative and enjoyable tour.
TOUR GUIDE RESPONSE: Thank you Lesley, I'm happy you enjoyed the morning, no problem for little Grace, children are children. I'd be pleased to take you again to the many more sites that we had no time to see.
Donna McreeUnited States
Had a great day with Graham visiting the sites of Normandy. We managed to see everything on our list including the American Cemetery, Omaha Beach, Utah Beach, the German bunkers, Sainte Mere Eglese, as well as the German cemetery that we added that day. Graham was extremely knowledgeable & shared all the facts & stories with us. Normandy is 2 hours from the port. Only thing keeping from giving 5 stars is that with 6 of us + Graham, the van was crowded & uncomfortable and he couldn't be heard in rear.
TOUR GUIDE RESPONSE: 11 hours of touring can be tiring, even with my top of the range 7 seater. The port of le Havre IS in Normandy, the d day sites are 2 hours + drive from there. For 6 people I always recommend a 9 seater vehicle for increased comfort. I apologize if you didn't hear all that I said, I could hear everybody clearly.
Andrew SolomonUnited States
Graham was terrific. We are a family of 4 from the US. Graham took us to all of the American beaches and the cemetery. He is knowledgeable about the sites and history (from all sides), has a good sense of humor, and moved us at a good pace. He deserves the top rating and we highly recommend the tour.
TOUR GUIDE RESPONSE: Thank you, it was a long day with the traffic but I really enjoyed your company.
Bruce GlassmanUnited States
TOUR GUIDE RESPONSE: It was a real pleasure and you were both a real delight and the perfect people to be with and made my job all the easier.
Rodney SmithUnited States
Graham gave a very enjoyable tour and was easy to understand. He was also flexible. We enjoyed the little known facts he provided that made the tour even more interesting.
TOUR GUIDE RESPONSE: Thanks Rodney, Your feedback is most welcome. I really enjoyed your company.
Christie PedenUnited States
Graham was great with our group of nine. He had to hire an extra driver and car and unfortunately, that driver didn't speak English which was hard for those riding in that particular car - no highlights of the area were able to be shared on the two hour drive to Normandy. Tour with Graham was very interesting and informative. Graham is knowledgeable and shared a lot of fascinating information about Pont Hoc and the various beaches.
TOUR GUIDE RESPONSE: Hi Christie, yes sorry for the chauffeur, I was let down twice but didn't want to let you down so had no choice. Although not sure an English speaking chauffeur would have told you much more, I hope I made up for it on the circuit? We all enjoyed our day out with your lovely family.
Winston ZirjacksGold River, CA, United States
Graham is what makes this tour an excellent one, and I suspect that any tour that he gives would be excellent, as well. We have had many tours and I can safely say that out time spent with Graham the best, so far. Gracious, courteous, knowledgeable and accommodating are all adjectives that describe him. Our tour lasted well past the normal time as Graham wanted us to see places of interest that were not on the normal tour that further explained some of the many questions that we had. Excellent day!
TOUR GUIDE RESPONSE: Well what can I say but thank you. Just doing the job I love and sharing it with like minded folks like yourselves make it even better.
Mark DreherUnited States
Very friendly, accommodating and knowledgable.
Anthony MeyersUnited States
Graham was punctual, very informative and happy to adjust the tour to our interests. I highly recommend him for anyone who want to strengthen their knowledge regarding D-Day and the history of the area around it.
Judy VukovichUnited States
We fell in love with Graham and his gracious manner. He had quite a task taking us 3 hrs from our ship to the American Cemetery in St. James. We had a great lunch at a French cafe and then off to Le Mont St. Michel and then the mad rush back to the ship. I would recommend Graham to be your guide to fulfill your trip. We thoroughly enjoyed our day.
TOUR GUIDE RESPONSE: Many many thanks Judy, I had a lot of pleasure discovering some new facets of Normandy 44 with some personal history added in.
Winston Gaffron JrUnited States
Graham gave us a powerful and informative experience. His knowledge of World War II was incredible and he was very willing to share with us and answer our questions. We would recommend him to anyone who has an interest in this historic time.
TOUR GUIDE RESPONSE: Thanks Winston, always a pleasure to discuss history with interested people such as yourselves. Had a great day.
Mark FicklinScottsdale, AZ, United States
It was like traveling with an old friend. Graham is warm, friendly and knowledgeable. We went to Mount St. Michelle and Omaha Beach and had a super day. Graham is well prepared and very flexible with schedule, going at our pace. We really enjoyed our day and would definitely be contacting Graham when we return to the area. Great Job!
TOUR GUIDE RESPONSE: Just ordered one today, good suggestion.
John RadfordUnited States
On time, great sense of humor, customer focus, very knowledgeable, in-depth history information and facts. Kept everyone informed and engaged. Very flexible on time, attention to detail. Highly recommend a small group tour and Graham O should be your go to guy in Normandy.
TOUR GUIDE RESPONSE: Thank you John, we did have a great day and met lot's of people from that one particular village! Thanks for being great company.
Robert BaileyReno, NEVADA, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
We travelled with Graham for two long days -- he is fantastic. Graham is knowledgeable, charming, informative, easy to be with...he became the face of Normandy for us in the most positive way. Graham is the perfect person you want to guide you....responsible and not in your face, but you feel you are in the best hands. We all felt we made a friend for life, a man of great value who knows how much to share, and when to share it. Our five stars could not be more deserved
Alicia BrownUnited States
Excellent tour. My family of 4 loved the Falais Castle, the two Abbeys, and the Bayeux tapestry. It was a full day with our very informative and friendly guide, Graham. This tour is a great introduction to Norman and French history.
TOUR GUIDE RESPONSE: I enjoyed traveling with your lovely family. Thanks for the great feedback.
We absolutely loved our time with Graham! He was completely flexible in planning our day for us - coming to the house to pick us up, tailoring our time and visits to our interests, taking us to out-of-the-way places - and brought so many stories to life for the kids and adults alike. It was a very moving day and everything we wanted to show our children about the sacrifices so many men made on these shores. I highly recommend him for a personalized experience of the Normandy campaign.
TOUR GUIDE RESPONSE: Wow, what can I say but such a pleasure to spend the day with you all and such terrific kids. Thanks.
Great tour, Graham was very helpful. Would highly recommend him.
TOUR GUIDE RESPONSE: Many thanks Karen!
Graham is learning the Canadian sites and will be a great guide for this tour in the future. Lloyd
TOUR GUIDE RESPONSE: The Canadian effort in WW2 was invaluable but sadly somewhat overlooked and played down for many years. This is reflected in the amount of Canadian based d day tours I do. I'm trying to rectify this and working hard to understand more about their history. So tell your friends to come over see Normandy!
Gordon OrleyUnited Kingdom
GREAT GUIDE (GRAHAM) we specifically requested to visit particular sites, Graham accommodated this and did extra research which was a massive plus. Also he suggested extra places to see (hon Fleur in particular, well worth a visit) Graham arrived early to collect us, vehicle was good and clean. He did not rush us. He will collect from Ports/Airports/Hotels etc. IF YOU NEED A TOUR GUIDE HE IS REALLY WORTH A TRY. We were picked up from Le Havre Port He was a great kick start to our cruise
TOUR GUIDE RESPONSE: I had a great day with you and discovered more in the process. many thanks for the great review. take care Graham
Linda HarwellUnited States
Graham gave us an excellent tour! He was prompt, (really arrived early ) and held an easy to read Name Card for us to find him. His plan for the day worked excellently to see maximum sites with return to ship as planned. His knowledge of the sites visited along with history, details & stories of area added to our enjoyment. He provided attention to detail too: umbrellas! Courteous, thoughtful and cheerful personality. THANKS Graham ! Bob & Linda
TOUR GUIDE RESPONSE: Always a pleasure to meet such nice people, no effort needed to be cheerful in such company. Very happy to have given you a good day out. Take care.
Laura LiuUnited States
TOUR GUIDE RESPONSE: Hi, I hope you enjoyed your morning and managed to get to see the Tapestry before leaving? I enjoyed meeting you all.
Michael WheatleyUnited Kingdom
Graham O was excellent. on time, well prepared, attentive and generous with his time. All five of us had a very good experience. Highly recommend Graham.
TOUR GUIDE RESPONSE: Thank you, it was a pleasure to tour with such a lovely family, I hope we have the chance to do it again sometime?