Brian HughesUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
My first time to Cambodia but I'm not a tourist. Wanted to do some exploration in agriculture and Chansip has done a great job in finding all the good spots within a day before arrival and my intention not to view but to talk to the right person and farmers to know the issues, he had arranged the chief of association for melon, owner of pepper farm and the pioneer of agri-tourism as well! His driver also a smart man who back up with coordination. I'm going back again for his service. Excellent.
TOUR GUIDE RESPONSE: Thank you so much for an amazing review. I promise to customize the tours regarding to requirment of tourists. Best regards, Chansip
The history knowledge of the guide was incredible. The temples were gorgeous and the customer service was perfect. Loved the whole tour.
TOUR GUIDE RESPONSE: Thank you so much, Sabina, for a great review. I am committed to improving more than this to meet customers' expectation.
The tour was exceptional. The tour was informative and help. He gave me time to take picture. He was willing to answer all my question. A great knowledge of history. There are so great surprises on the tour.
TOUR GUIDE RESPONSE: Thank you so much, Sabina. I am absolutely excited to hear you satisfy with my service. Best wish to you.
Chansip took great care of my husband and I on our visit to Angkot Wat in early March. It was very hot and humid, we each carried water and Chansip carried extra bottles for us. At the start, Chansip asked what we preferred to see and tailored his tour to suit. He was very knowledgeable about the site, particularly the carvings and we enjoyed his great sense of humour. Highly recommended.
TOUR GUIDE RESPONSE: Thank you so much, Shirley, for your great comments. I feel absolutely excited to hear you satisfied with my service. Best regards, Chansip
Knowledgable, friendly, detailed professional. On time, fun, highly recommend for someone who wants to have in-depth knowledge of the temples. Good English 2 day tour Jan 31,2018 (6 Canadians from Vancouver)
TOUR GUIDE RESPONSE: Thank you so much indeed, John, for wonderful feedback, which makes me inspire and confident with improvement of service to meet tourists' expectation.
Chansip is an amazing tour guide. He knows a lot about his country and he is proud of his roots. He will do whatever it takes for you to have an amazing experience. He is very enthusiastic and knows many places and small details inside the temple that makes it even more interesting. We loved the tour given by Chansip. THANK YOU!
TOUR GUIDE RESPONSE: Dear Mr. Xavier, Thank you so much for your nice and motivating comments. Best regards, Chansip
Andrew ShotlandUnited States
Chansip was a great guide. He was very friendly and knowledgeable. We had a lot of fun walking through Angkor Wat. I highly recommend Chansip!
TOUR GUIDE RESPONSE: Thank you so much, Andrew. I was so excited to be your tour guide at Angkor Wat.