Steve EdwardsUnited Kingdom
Easy way to see the DMZ. Jay was informative and allowed us to spend the day as we wanted, at our own pace. After taking us to a traditional Korean barbecue restaurant for lunch we spent the afternoon at the war memorial / museum which I would highly recommend. All in all a great day out.
Steve EdwardsUnited Kingdom
Great tour. Jay was very accommodating and helped us really get a feel for Seoul, at our pace. Saw everything we wanted to and had an interesting lunch in a real locals place. Great way to explore the important sights of the city if you're short on time.
Kirk JohnsonUnited States
Jay was great. I really enjoyed the DMV trip. I highly recommend them!
TOUR GUIDE RESPONSE: Hi kirk, so fast ! Did shower? I really appreciated no sleep in my van :) I hope to see you again at Colorado. Thanks, Jay
Deirdre KatoUnited States
Jay was a great guide! He tailored the tour throughout the day to accommodate the weather, our interests, and ages (my mother is a young 81). I highly recommend booking with him It is absolutely 100% worth the cost. I have traveled extensively and Jay is one of the best guides i have encountered!
TOUR GUIDE RESPONSE: Hello Deirdre, Your mom is so cute and adorable :). Hope to see you again ! Thanks, Jay
Kenneth GoldblattWashington Crossing, PENNSYLVANIA, United States
Jay is a very knowledgeable tour guide. He was able to match my wife and my interests exactly. He is very personable and easy going. I recommend him highly.
TOUR GUIDE RESPONSE: Hello Dr.Goldblatt, Thanks for your quick review. I wish you enjoy touring in China too ! Be healthy :)
Sanford FoxUnited States
Knowledgeable caring and bright....we hand a short but great tour of Seoul
TOUR GUIDE RESPONSE: Hi male Sandy, Thanks for your quick feedback! Bon voyage.
Frans HellemanBroadbeach, QUEENSLAND, Australia
Jay is a very knowledgable guide, and is very willing to tailor your tour to suit your requirements. You learn a lot about Korea just talking with Jay. The DMZ tour is very well organised, and especially relevant given todays political climate. We had a great lunch at a restaurant near the DMZ. We added a visit to the war museum in Seoul on as well--it is very well displayed and well worth a visit.
TOUR GUIDE RESPONSE: Hello Frans, The weather was perfect on the day. I also got a good time with your couple. Thanks again :)
Edward StrackeUnited States
We were disappointed in the Korean Folk Village tour. We attended four performances that were all spoken in Korean; Jay did not offer to translate or paraphrase what was being said. We wanted to spend more time at the village but after just 2 hours, Jay ushered us to an expensive restaurant he selected with expectation we pay for his meal. We toured Hwasung fortress but then spent 90 minutes walking through Korean markets, which felt like we were just killing time. Certainly not worth the money spent.
TOUR GUIDE RESPONSE: Hello Edwards, I regret to say that I did not satisfy your needs in spite of all my efforts. I truly did all my best on the day cause you came with 2 Korean adoptees. Your family agreed to have local Korean BBQ before we went to famous local restaurant in Suwon city. ( As I already wrote on my itinerary, Suwon city is famous for Galbi, Korean bbq ribs ) We ordered 4 portions of bbq even we are five people, I shared the cost later on. Anyway, I feel sorry thay I could not fulfill your expectations.
Joel BermanUnited States
Jay was a most obliging and informative guide. We toured the DMZ with him and had a wonderful experience. He took us to a local restaurant for a delicious and authentic Korean dining experience. The kimchi soup was amazing. We then went to the art street where we we had so much fun. Jay actually cashed some money for us as we had run out of owns. All in all Jay was great and I would definitely recommend him
TOUR GUIDE RESPONSE: Hi Joel, Thanks for your very fast feedback! We are all young at heart:) Let's enjoy our life :) Jay J.
Dennis SponerUnited States
Jay was great. He picked us up from the cruise terminal and showed us all around Seoul. It was exactly what we were looking for!
TOUR GUIDE RESPONSE: Hello Dennis, So fast to write your feedback ! I will post your mail tomorrow. Thanks again :) Jay
Chimes ChinUnited States
A fun full day of shopping! Jay is very helpful & knowledgeable. Not, just about where the best shopping locations are, but also gladly answered any questions we had about Seoul and Korea, in general. He also suggested we attend a performance at the Korea House, which we really enjoyed. A very nice day spent in Seoul!
TOUR GUIDE RESPONSE: Hi Chimes, Good to know your family enjoyed touring with me. K-wave fighting ! Thanks, Jay
Timothy BowmanUnited States
Jay provided an excellent tour. He communicates well via email and in person. He's knowledgeable about the area. I would book with him again.
TOUR GUIDE RESPONSE: Many thanks, Tim:)
Temma KanowithUnited States
Jay took us to the army base where my husband served in 1963. At one gate my husband found a familiar wall and location. Jay was so flexible that we drove around the area and spent time at the National War Memorial which was very interesting and the statue of the brothers was so moving. The actual museum was not open the Monday we were there but we were able to walk around and see the various planes (I never walked around a B52 before) and other war relics. Jay is a fabulous guide who has WiFi too.
TOUR GUIDE RESPONSE: Hi Temma, Your husbund gave me precious photos in 60s. My father really remembered all the memories at that time. Thanks for the comments and the photos. Jay
Lisa HsuUnited States
We took a night tour with Jay and we had a wonderful time! Jay was very flexible, super helpful, knowledgeable and timed everything perfectly. His English is very good and Jay has a wonderful personality! We would definitely book Jay again on our next trip. Thank you Jay!!
TOUR GUIDE RESPONSE: Hi Lisa, Thanks for your fast feedback :) I wish you, Grace and Sue have a safe journey and hope to see you again when we have flowers and colorful trees in Korea. Ciao ciao ~~
Stephen BlanchardUnited Kingdom
Had a very interesting visit to Seoul, helped by the very helpful guide Jay His English is excellent and he added a great deal to the experience This method of seeing Seoul BMW(bus, metro and walking) really shows the human side of Seoul. The local restaurant and food he chose suited all of our group requirements. Our rating for Jay was an excellent 5 - 5
TOUR GUIDE RESPONSE: Hi Stephen, Thanks for the comment !
Jay is very enthusiastic and helpful. But he does not talk much and he does not provide much information and explanations. Importantly, the tour to DMZ does not include a visit to JSA (available for citizens of many countries), and it can be done much cheaper (no more than 30% of the current cost) from several local tour provides--in my view this tour is heavily overpriced. I suggest to shop around
TOUR GUIDE RESPONSE: Hello Yuri, First of all, I feel sorry that I couldn't satisfy your desire. FYI,DMZ tour and JSA(Joint security Area, AKA Panmunjon) tour are different kinds of tour schedule. Visiting JSA is not included in the itinerary. And also all private guides can not access to JSA area, that's why JSA tour can not be listed here. If you join organized JSA tour, one JSA guide covers max.45 guests on the bus. I appreciated your feedback. Thanks,
Brenda HarrisUnited States
Jay was a fantastic guide and host. He catered to our every need. He took us to all of the places we requested even though traffic was horrible and the locations were not close by. We ate a fantastic and authentic lunch. Jay is humorous and spoke great English. He went out of his way to ensure we had a great day. You cannot go wrong with this tour and tour guide. Thanks, Jay for a fantastic day!
TOUR GUIDE RESPONSE: Hello Brenda and Jim, Thank you so much ! Your couple makes me happy too :D Best regards, Jay
Maureen GlassUnited States
Great Guide & highly recommended. Professional experienced dependable and knows what to see and do to discover Seoul and South Korea. Great English too!!
TOUR GUIDE RESPONSE: Hello Maureen, Thank you!
Siti Aishah HashimSingapore, SINGAPORE, Singapore
Jay brought us to the strawberry farm. Jay was very functional, efficient and patient with us.
TOUR GUIDE RESPONSE: Hello Aishah, I had a good time with your family:) Strawberry is very sweet and yummy! Thanks, Jay
Mark K.United States
Jay was a great tour guide for Seoul and the DMZ. He really knew his way around and showed us more than we thought we might get a chance to see. Thoroughly enjoyed and would highly recommend!
TOUR GUIDE RESPONSE: Hi Mark and Elice, Come back again to see another part of Korea:) Look forward to see your couple again ~~< Jay
Deno BarrogaUnited States
Highly recommend. Very friendly and loved the tour
TOUR GUIDE RESPONSE: Hi Deno, Thanks for quick comment ! Jay
Jennifer HensonUnited States
Jay was a great guide and I had such a wonderful experience in Seoul that I want to come back to visit Seoul again. Jay picked me up from the airport and showed me more of Seoul than I expected to see during the 11 hour layover. I saw everything Jay promised and more. Jay is very knowledgeable, personable, and seems to really care about his clients. I would highly recommend Jay to others, in fact I used Tours By Locals again during my trip in Thailand because of the great experience with Jay.
TOUR GUIDE RESPONSE: Hello Jeniffer, I'm flattered:). Thanks for your feedback. Jay
Robert JacobsUnited States
Grace Doni AndresLaoag City, ILOCOS NORTE, Philippines
Jay was such fun to be with. He came a few minutes ahead of our agreed meeting time. We had dinner in a really good restaurant. When he heard that our daughter was an avid Kpop fan, he went the extra mile and brought us to Big Hit Entertainment and my daughter was so happy she was in tears. If we go come to Seoul , we would highly recommend Jay! Thanks for the wonderful evening.
TOUR GUIDE RESPONSE: Hello Grace, I also got a good time with your family. Your lovely smile made me move:). Thanks!
Philip CoulsonUnited States
Great tour - really knew Korea history. Loved the old town and surprised at all the history and palace. Great lunch too at a real Korean restaurant. Thanks
TOUR GUIDE RESPONSE: Hello Philip, I was happy to bring you to old town of Seoul , hills and small alleys. You deserved to visit there cause you are healthy enough :). Thanks again and see you again :)
Pamela TrucksUnited States
We highly recommend Jay & would not hesitate to hire him again. He made everything as easy as possible for us & whatever we wanted to do we did! Jay has excellent English skills & was a good teacher for Korean language & pronunciation. He is relaxed & fun. He has a comfortable Sonata van with good visibility & provides wifi & charging cable! He's very concerned about safety and comfort. Provided good tips re public transport, got us front seats in the DMZ bus & funicular. Wonderful restaurant pick! THX
TOUR GUIDE RESPONSE: Hi Pam, good to hear from you. You make me flattered ;) Thanks again, Jay
Joel KaplanUnited States
Intelligent, informative and personable. An expert in his field. Enhances the experience
TOUR GUIDE RESPONSE: Thanks again, Joel Come back with your wife again! Jay
Joel KaplanUnited States
TOUR GUIDE RESPONSE: Thanks Joel:)
Joel KaplanUnited States
TOUR GUIDE RESPONSE: Thank you! Roger :)
Michael SeigleUnited States
Jay gave us a 5 hour tour of the Seoul highlights. He was prompt and drives a large clean van. He was most informative and has a charming personality. It was a perfect introduction to Seoul and I give him my highest recommendation.
TOUR GUIDE RESPONSE: Hello Michael and Janet, Thanks for speedy feedback! I just arrived Busan for another multi-day tour. I hope you enjoy touring Korea with other guides :) Warm heart, Jay
We had a great time with Jay as he customized a tour for us to match our odd schedule.
TOUR GUIDE RESPONSE: Hello Merlin, Thanks for the comment. I think you got a good time in Kazakhstan. Be healthy and happy ~~
Lonny RossmanUnited States
Great experience. Jay picked us up at our hotel and toured our family around Seoul. We saw everything Jay promised and more. Jay is very knowledgeable and personable. We would highly recommend Jay to others.
TOUR GUIDE RESPONSE: Hello Lonny, Thanks for your prompt feedback! I hope to see your family again in Korea:)
Jay was the best guide you could imagine for this tour. He showed me everything I wanted to see and helped me solve even all the other problems related to my stay in Seoul (how to get refund on my T card, and how to get the people in my hotel respect my reservation). I really enjoyed the magnificent Bampo bridge and Seoul Nam Sam Tower and the splendid DDP building. I had lots of fun discussing Korean food and way of living with him.
TOUR GUIDE RESPONSE: Hi Rodica, What a ppalippali girl! :) Thanks for your generous feedback. Enjoying Soju:)
Karl KingsleyUnited States
Very knowledgeable; flexible and responsive to our interests...provided very interesting history and background knowledge of both Seoul and Korea; Great, fun personality....Jay was wonderful!
TOUR GUIDE RESPONSE: Hi Karl, Thanks for your quick feedback:) I also enjoyed fun day with your group. Have more fun in Korea. Get in touch Karl, Jay
Enjoy his friendliness and knowledge
TOUR GUIDE RESPONSE: I enjoyed too :) Hope to see you again one day. Thanks again. Jay
Excelent Tour guide!
TOUR GUIDE RESPONSE: Thanks, Allen:)
Andrew ChungUnited States
We really enjoyed having Jay as our Seoul Night tour guide. He was very friendly and very cool to hang out with all evening. Also he was very flexible with what we wanted to see and where we wanted to spend more time in. So just ask him and he will make it all happen.
TOUR GUIDE RESPONSE: Thanks Andrew, One day, I'd like to be century club member like you:) I became your facebook follower, it was so fun! Hope to see you again anywhere in the world:)
Joan A.United States
Jay made our introduction to Seoul absolutely wonderful. We spent a day with him walking the city, getting oriented to the major cultural and historical sites and learning the subway. We shared a meal as well as our personal stories. Jay was knowledgeable and energetic but also thoughtful, funny and kind. I will always remember the warmth and goodwill with which Jay introduced my daughter and me to the country of her birth. Thank you Jay!!!
TOUR GUIDE RESPONSE: Hi Joan, Good to hear from you again! I miss you :), Hope to see you again anywhere in the world. Thank! Jay
Orit CohenUnited States
The third day with Jay as our guide. Another successful day. Jay came prepared for the day, with the pre-discussed schedule, with all the necessary details. Like in the previous days, he guided us through palces,gardens, booked lunch, gave us "free" time and still had everythung included and properly explained. Hold on to JY, he is an asset to the company. Thank you.
TOUR GUIDE RESPONSE: Hello Orit, I feel flattered at your continous review :) I hope to see you again one day. With best regards to your group. Thanks again. Jay
Orit CohenUnited States
As yesterday, Jay was a very good guide. Very organized and knew all details about the sites we visited. He drives very skilfully, is attentive and well informed. We are very pleased to have him guide us.
TOUR GUIDE RESPONSE: Thanks for your feedback!
Orit CohenUnited States
We had experiences with many private guides throughout the world. Me. Jay is one of the best. From all points of view. He is punctual, he is very organized, he takes care of every person in his care remembering details and being very thoughtful. He is flexible, he understands the mind of the traveller, he is definitely an experienced guide. Mr. Jay is very knowledgeable on so many areas. He explains with passion and knows history and art. He is a treasure and an asset to everyone who hires him. Thank you.
TOUR GUIDE RESPONSE: Hello Orit, Thank you for your precious time to leave wonderful feedback. I hope you get a great memory with me in Korea. You make me happy :)
Jay is a passionate guide, he not only enjoys what he is doing but is very helpful, patience, polite, sincere and has a heart for people (travelers). I travel with a group of 9 with 2 senior adults and 1 child. He is very caring and considerate to my parents and a little girl too. He's very generous in giving advice and recommendations. He brought us to Nami Island, Petite France and brought us for good food and reasonable pricing. I would highly recommend you to engage him as your tour guide!
TOUR GUIDE RESPONSE: Hi Amelia, Thanks for your emotional feedback:). I guess your family enjoyed staying in Korea. If any chance to serve your family again, I will be very glad. Warm heart from Korea~~ Jay
A really excellent tour guided by Jay. He was incredibly flexible and understood what we wanted to do - we were a group of international professional ceramic artists that had been exhibiting in Seoul and wanted to visit Icheon for the day. One of our group knew a lot about the place and had Korean friends in the village that she wanted to introduce us to - nothing was too much for him and he is also very knowledgable about Korean history etc. It was a lovely day.
TOUR GUIDE RESPONSE: Hi Jane, I really thank for your help as a organizer. Good to see Irish, Estonian, Swiss and Austrian ceramic artists at once! Get in touch Jane, Thanks, Warm hearted, Jay
Barry G.United States
Jay is a terrific guide. He communicated well and picked us up in a van and had the whole day planned for us. He moved us through the DMZ area well and we had front row seats on the bus! He took pictures of us which I have already received. He gave us a great day!
TOUR GUIDE RESPONSE: Hello Berry, Jill and Ruth, I'm also having a good time with your family even though the weather is not that good. I hope all of you can get another chance to visit Korea in near furture. Your positive thinking fill my energy up! Regards, Jay
Nancy ScalaUnited States
TOUR GUIDE RESPONSE: Thanks, Nancy :)
Maria del CastilloUnited States
My family had the best time during our first visit to Seoul! Thanks to Jay for a most comprehensible, educational, gastronomical, informative and most of all FUN experience. Jay is knowledgeable on history, culture, food, shopping and has the best sense of humor making our 2-day tour a memorable one! He also knows where to make us pose for photos so we have tons of post card worthy images of our tour. My family will definitely go back to Seoul and have Jay take us around again! Highly recommended!
TOUR GUIDE RESPONSE: Hello Maria, So happy to listen your feedback :) All of your family members treated me like a friend. Very appreciated about it. Hope to see you again soon anywhere. You make me happy !!! Thanks again, Jay
Jay is a well informed guide who seems easygoing and helpful by nature. I have no reservations about recommending him to others who visit Seoul. He likes to talk about the city and the culture in a frank way and is easy to engage with.
TOUR GUIDE RESPONSE: Hi Michael, Nice day, nice walking. Enjoy Ttaemili at the spa! Hope to see your couple again with your sons! Thanks,:)
We had a great experience in South Korea with Jay. He's very helpful and friendly toward us. His expertise on local tour spots is excellent and also for local foods. Jay is very communicative and flexible on our schedule, we went around as we planned. Jay explained some information about culture in South Korea. We spent short time but we thankful for Jay's help and we are looking forward to go with him when we have another chance to visit Korea again.
TOUR GUIDE RESPONSE: Hi Ciputra, I also had a good time with your group for 3days. If you come to Korea again for pre wedding photo shooting, please contact me. Get in touch ~~~ Thanks,
Wayne YoshigaiUnited States
Jay is a personable, professional and fun guide who customized our day tour of the cultural highlights of Seoul to match our specific interests. When he learned that we were interested to see traditional Korean homes (hanoks) in an old Seoul neighborhood, we went off the itinerary to visit Bukchon where there are more than 800 hanoks. We also had a tasty lunch of soy bean paste and kim chee soups in a local restaurant,visited two palaces and the secret garden. A full and enjoyable day. Thanks Jay!
TOUR GUIDE RESPONSE: Annyunghaseyo! Thanks for your prompt feedback! Despite of rainy day, three of you are very positive minded and rapt listeners. I really appreciated your behavior. I hope to see you again in Hawaii or Korea! Many thanks!
Karen Karniol-TambourUnited States
Amazing tour! Jay was a great guide. Thoughtful, friendly, everything was smooth and on time, listened to what we wanted to do but also showed us things we had no idea about and were awesome- flexible to see what was best for our interests. Excellent lunch, great information about the city, and an all around really nice time.
TOUR GUIDE RESPONSE: Karen, I got a good time with your couple. Happy new year :)
Ines Munoz de BaenaSpain
Very profesional, enjoyable guide. Helpfull. I wiil recomend him without doubt.
TOUR GUIDE RESPONSE: Ines, Thanks for your quick feedback:). Enjoy your family holiday in Phuket! Thanks,
Jay was an excellent guide! All my family members ranging from the age of 55 to 12 loved him. We felt he was part of the family touring us around. His English is excellent, His personality superb and his knowledge of the country is great. Anyone that can make you enjoy your tour at your own pace and integrate well into a group deserves a 5 star rating. Will highly recommend him to our friends. Thank you Jay!!
TOUR GUIDE RESPONSE: Hi Sylvia, Thanks for your prompt feedback! I also enjoyed the every moment with your family. Hope to see all your family again.
Jay was an excellent guide during our stay and made our work trip a truly delightful, special and amazing experience. His knowledge, promptness and personality was awesome and I would highly recommend Jay if you want a genuine, true sense of the real Seoul.
TOUR GUIDE RESPONSE: Hello Adam and MG, Good to know you arrived safely :). For 5 days with you, I learned a lot too. Hope your project is going well !
Dan MoranUnited States
Jay was very good to work with in creating a customized experience for us. He is very knowledgeable and informative.
TOUR GUIDE RESPONSE: Dan, Thanks for your good feedback. If we had more time, we could do little more. Get in touch !
Richard FullerUnited States
Jay was a FANTASTIC tour guide! He gave our family an outstanding tour of Seoul!! He was very knowledgable and got us around Seoul easily. Jay took into account our interests and made sure we saw what we wanted to see. He took the time to thoroughly explain the sites and to give us a lot of information on Seoul. Jay was very personable!! He talked to each member of our group throughout the day. He also made sure the pace of the tour met the diverse needs of my family. We had a great day!
TOUR GUIDE RESPONSE: Hi Richard, It's good to know all your family are safely back home. I envy 3 generation family travelling together, It's awesome ! Thanks for your good feedback. Be healthy ~~
Gerald BeathardUnited States
TOUR GUIDE RESPONSE: Hello Gerald, Thank you for your rating. I will improve the quality of my service to satisfy your couple if I can get another chance. Thanks,
Richard NeilsonUnited States
Seoul BMW Tour taken August 2015 with Jay on my first full day in Seoul. The tour was entirely taken on public transportation and by walking. Jay's knowledge of the city sights, and his easy style as well as command of English provided a first rate experience. It being Liberation Day, the city was unusually busy, but no problems due to Jay's skill. I was able to use public transportation on my own for the remainder of my visit due to this tour, with substantial savings. First rate guide and tour.
TOUR GUIDE RESPONSE: Hello Richard, Thanks for your feedback. You cheer me up, buddy! I hope to chance to drink with you later.
Gerald BeathardUnited States
TOUR GUIDE RESPONSE: Hello Gerald, Thank you for your rating. I will improve the quality of my service to satisfy your couple if I can get another chance.
David KillenUnited States
a wonderful day in a beautiful city made even more enjoyable by the best guide (Jay)
TOUR GUIDE RESPONSE: Thanks a lot, David :) Hope to see your couple again.
Courtney HaslettUnited States
Jay was a great tour guide. Friendly, accommodating, easy going, and great with kids. Highly recommended.
TOUR GUIDE RESPONSE: Hello Courtney, Thanks for your feedback:). I hope all your family have good time in Japan and China too! Many thanks.
Steve H.United States
Jay did a great job. He answered all our questions and was very positive and helpful throughout the day.
TOUR GUIDE RESPONSE: Hello Steve, It was so much fun touring Seoul with your family. Have a wonderful time in Korea!
George ShawUnited States
We entrusted Jay with our 18 year old daughter for a week in South Korea. It was a good choice. Jay provided clear communication, was very accommodating to our daughter's needs, and provided us many photos of her, to add to the photos our daughter took. He also provided the name of the perfect hotel to stay at. At the end of the trip Jay kindly notified us when she was safely on board her flight home. When our younger daughter graduates, we would trust Jay with her trip as well.
TOUR GUIDE RESPONSE: Hello George, I'm very happy to hear your great feedback! It was my pleasure showing your daughter around Korea for 7days. I feel like Grace is so talented for drawing. I hope to see you and Sara in near future:). Best regards, Jay
Marcia OrtnerUnited States
Jay was a very good guide and we enjoyed our tour with him. Would highly recommend him to any one traveling to Korea.
TOUR GUIDE RESPONSE: Hello Marcia, It was nice to meet you and share a sunny spring day. All the best to your family and thanks for the kind words. Enjoying trip to China also!
Kenneth JamesUnited States
Perfect tour of seoul
TOUR GUIDE RESPONSE: Thanks!
TOUR GUIDE RESPONSE: Thanks for rating Laura :)
Had a great day with Jay. He kept us moving but showed us everything. His knowledge was sound. lunch at a local restaurant was - "interesting" but essential to understand the local cuisine. Definately recommend.
TOUR GUIDE RESPONSE: Hello Maurice, Haha, you gave useful tip to other clients ;) I came to HongKong with my daughter Yumin. FYI, May 5 is children's day ,official holiday in Korea. Hope to see your couple again in Korea ! Ciao ciao �� Jay
Brendan O'LearyUnited Kingdom
Jay is a hugely experienced, multilingual, well-travelled professional independent tour guide who can tailor tours to your requirements. He gave interesting and honest insights into Korean politics and culture. Thoroughly enjoyed my day. We saw some sights, tried good food that was new to me, and generally had fun. Well recommended.
TOUR GUIDE RESPONSE: Thanks for your fast feedback! We can explore lots of hidden small alley because of the demonstration. I also enjoyed the tour very much with you. Hope to see you again Brendan :)
Linda EastwoodUnited Kingdom
Jay collected us from our cruise ship in Incheon to go to the DMZ. He was very friendly and welcoming, with good sized transport for our party of 4. He explained how long it would take and talked about the areas we passed through. DMZ was very interesting, we then went for a traditional Korean meal, made all the more enjoyable when you know what all the dishes were. On our way back we called at a shopping village, filled with local families. Would highly recommend Jay, great day and very nice guy.
TOUR GUIDE RESPONSE: Hello Linda, Thanks for your time to rate me. :) I hope two of the couple continue good friendship ~~ FYI, the village we stopped on the way back to ship called Heiry art village. Be healthy !!!
Hua Kiong KiewSingapore
TOUR GUIDE RESPONSE: Hello Hua Kiong Kiew, Thanks for good feedback:)
Reid B.pacific palisades, CA, United States
Jay was friendly, punctual, knowledgeable and showed us a great time. What more could you ask for? We made a friend today, and we plan to keep in touch...fantastic tour!!
TOUR GUIDE RESPONSE: Hello Reid, Thank you for your quick feedback. It was my pleasure to guide you and your wife, Julia. I'm impressed about your curiosity,Reid ;) Hope to see your all family with 4 kids, Jay J.
Friendly, personable, professional. Thumbs up!
TOUR GUIDE RESPONSE: Calvin, Your comments make me very happy. :) I hope you'll enjoy the rest of your stay in Korea.
Linda RosenUnited States
We had so little time in Seoul, arriving in the port and driving to the city and back on a cruise visit of only 9 hours. Jay helped us make the most of it. He is warm and friendly with a great sense of humor that made the day such fun. He met us in a nice van (with snacks... Thanks, Jay) and did a great job of showing us the high points on our brief visit. We were four travelers and we all agreed that Jay was a great guide for us.
TOUR GUIDE RESPONSE: Hello Mrs.Linda Rosen, Thanks a lot for the warm feedback. I really appreciate your positive mind:). Hope to see you again for longer trip in Korea!
Susan StallardPALM BEACH, FLORIDA, United States
Jay was great -- knowledgeable and experience. His English is excellent. We had a wonderful time which was sadly too short, as we were on a cruise ship out of Incheon, and wanted to see and shop in Seoul. He was considerate of Susan's injured ankle, and adjusted his and our schedule to accommodate her. We intend to be back to South Korea in the autumn, and will ask him to be with us again during our stay there.
TOUR GUIDE RESPONSE: Thank you very much for taking your precious time to write your feedback, Allan! It was my pleasure to accompany two lovely couple around Seoul. There are still lot of things to see and experience around here in Korea. I hope I can see all your family very soon in Korea again.:)
Louie AgaranUnited States
It was our first time to use tours by local and was excited and curious as to how different it is with the regular tour operators. Our guide Jay was fantastic. He is always early and very patient with our group. We are a family of 8 with elderly parents. Jay is also very knowledgeable with tourist sites and we also learned a lot about South Korean culture, daily lives and more. We actually booked 2 tours with Jay, DMZ and Nami Island. We are very satisfied and would recommend to our friends.
TOUR GUIDE RESPONSE: Hi Louis, Thanks for your comment. Hope to do touring all around Korea one day!
Cynthia ShawUnited States
We had a wonderful day with Jay! He is friendly and knowledgable and fun. I highly recommend this tour.
TOUR GUIDE RESPONSE: Thanks a lot :).
Jay was very knowledgable and fun to be with. He made us feel like we have known him for a long time. Speaks very good English. We would look for him in our next tour.
TOUR GUIDE RESPONSE: Good to meet all your family members. HAPPY NEW YEAR!
Ahmad YaacobKota Bharu, 15200, Malaysia
He is very friendly, good English command and very knowledgeable, i will recommend him to anyone who come to seoul
TOUR GUIDE RESPONSE: Thanks , Dr.Ahmed. Hope to see you again on Autumn.
Ahmad YaacobKota Bharu, 15200, Malaysia
I am very satified with him, recommended
TOUR GUIDE RESPONSE: Thanks a lot. Dr.Ahmed. Hope to serve your family in the near furture.
Wai Chung Peter MaHong Kong
Jay is professional and detail-oriented. He looked after my family and friend's family well during the whole trip.
TOUR GUIDE RESPONSE: Hello Peter, It was my pleasure to serve your family. I'm impressed Steve and Maggy was so energetic during the whole trip. Hope to see you again. Many thanks, Jay J.
Wai Chung Peter MaHong Kong
TOUR GUIDE RESPONSE: Thanks,
Wai Chung Peter MaHong Kong
TOUR GUIDE RESPONSE: Thanks,
Shuk Ling ChanSingapore
We had a group of 10 pax and all of us had an awesome time!The pace was just nice and we also loved that lunch was not at the usual touristy place! Jay was punctual in picking us from the hotel and gave us good tips on the weather condition so we were prepared.He is very approachable and was willing to share information throughout the tour.We picked up some extra tips on what to eat and where to go in Seoul. Booking was hassle free too! Will definitely get Jay as a guide for our next visit!
TOUR GUIDE RESPONSE: Hello Shuk Ling, Thanks for your feedback. I thought all of you enjoyed autumn foliage a lot. Take care and see you again;)
TOUR GUIDE RESPONSE: Hi Suminn, Thanks for the feedback!
Mun Yee ChanHong Kong
Jay is a wonderful tour guide with good and safe driving attitude. Jay has showed his professional tour guiding in our trip for sightseeing places which are not common to foreign visitors.
TOUR GUIDE RESPONSE: Hello Mun Yee, Thanks for your feedback. I also like the photo you taken at Korean peninsula village;)
Teresita Ngan tianPhilippines
Our guide Jay was very professional and patient during our tour. He brought us to the restaurant serving ginseng chicken soup, oh so good. I would strongly recommend Jay to other tourists. He is a good promoter for Korean tourism. I am glad I booked through this company and had Jay be our local guide. Thank you, Jay.
TOUR GUIDE RESPONSE: Teresita, Many thanks^^,, I also enjoyed the day with your family of 10 people. You deserve to be the boss:) Hope to see your family again in Seoul!
Jay was helpful and knowledgeable .We enjoyed our tour with him
TOUR GUIDE RESPONSE: Hi Helen, Thanks for the warm feedback;)
My 16 yr old son and I were visiting Seoul from Canada. We encountered heavy rain on the day of booking, so we changed our plans to a city tour by car. Jay is friendly, knowledgeable, and quite funny. You instantly feel like he has been a long time friend. Its great touring with a local who knows the city and of course the language. Depending on the area, Seoul can be confusing and language is definitely a barrier. Thanks Jay, if we ever return to Korea we certainly will do a multi-day tour! 대단히 감사합니다
TOUR GUIDE RESPONSE: Hi Kevin, Thanks for your comment. Hope to see all your family in Korea one day!
My daughters and I had a great cycling trip along part of the Hangang. The scenery is beautiful and a good experience. After that we had lunch at a bulgogi restaurant ( I requested ) which jay recommended and it was very reasonable and yummy. Jay was very accommodating as we changed our course after lunch and went to Buchon. He really knew his way around very well. When I was on another tour, the guide actually left us to look around on our own but with Jay , he was always around in case we needed help.
TOUR GUIDE RESPONSE: Thanks Abby, It's little bit windy but perfect weather. Glad that you had a good time with me;)
Amy B.United States
We enjoyed our two days with Jay. He was both an excellent guide and driver. Jay's attentiveness to my husband, who used a mobility scooter for much of our touring, was wonderful. Jay planned our itinerary based on our requests and we were very pleased. We would use his services again. His English is very good.
TOUR GUIDE RESPONSE: Amy & Bruce, I also enjoyed a lot with your couple. Your energy cheered me up too ^^,, In case to visit uncle in Alabama, I will contact you. Ciaociao~~
Patrick McNameeUnited States
My husband got sick the night before our tour. Jay was very helpful and flexible. We did not do DMZ tour; Jay took me out for a nice hike in Namsan Park, and was very considerate in getting me back to hotel and check in on husband. His English is good. He also took me to a historic area that tourists would have difficulty doing on their own. It was great to have Jay helping me around...he is personable and easy-going. I highly recommend him.
TOUR GUIDE RESPONSE: Hello Dionne, I got a good time with you and your daughter. Hope to touring all around Korea with your family one day. Many thanks,
Dominique HenriquesUnited States
The night tour was a great way to experience Seoul different than you would during the day. Jay was very friendly and very informative. I had a great time and would recommend this tour to anyone wanting to see what night life is like! You will have the opportunity to learn even more about the Korean culture and see places that only Native Koreans know about!
TOUR GUIDE RESPONSE: Thank you very much for this kind comment. This comment encourages my effort for contributing to enjoyable stays of visitors to Korea. BTW, your Korean song deeply impressed me at Noraebang. Hope to see you again soon ~~~
Jay provided a great service and I mixed some shopping with dinner and nightlife. Had a great time and Jay knows his way around the markets and Itaewon very well. The tour fully met my expectations.
TOUR GUIDE RESPONSE: Hi Peter, I enjoyed the night with you!. Hope to see you again on next vacation.
April HarringtonUnited States
HORRIBLE!! Without informing us, the guide sent a friend in his place, who was unprepared. We booked the tour with a private car so we'd have a place for our luggage. Instead we spent over an hour of our tour storing luggage because we had to take taxis everywhere. She got lost 3 times. I give one star because she was nice and I could tell she was trying hard to cover up for the original guide. If I could do it over again, I would just pay the taxi directly because he was more knowledgable. Waste of $$!!
TOUR GUIDE RESPONSE: Hello April, I'm very sorry to hear that. There's some emergency case at that time. I have no excuse about that. I will refund the full amount of tour fee. I'm really sorry again. Jay
TOURSBYLOCALS RESPONSE: We are sorry to hear April´s experience and under no circumstance a guide can send a substitute without the proper notice. A refund was provided to the traveler.
Zahra AlabedalnabiSaudi Arabia
TOUR GUIDE RESPONSE: Hi Zahra, Hope to see your handsome children one day! Thanks for rating me 5 stars :)
Bob G.United States
Jay was awesome - -very knowledgeable and friendly. Also, he was very flexible schedule wise so it worked out great. Would do another tour with him in a heart beat!
TOUR GUIDE RESPONSE: Hello Randi, your smile makes me happy!. Thanks for the feedback, hope to see your family again.
Claudia RedwitzUnited States
Jay made our stopover a wonderful and informative day. All my requests were accomplished at a pace that made a day to remember. the best part was the quiet and quaint place he took us for lunch. Thank you!!
Edita Eriberta C.Philippines
TOUR GUIDE RESPONSE: Thanks a lot^^,, Hope to see your children also~~~
Jay is an excellent guide for our family. his command in english is very good. his best gift is his cheerfulness!!! he has a great sense of humor, on time always, patient, super helpful and very good with the kids. we will certainly have him again on our next visit and likewise recommend him to our friends. you will never go wrong if you have jay as your guide.
TOUR GUIDE RESPONSE: Hello Maria, I'm gonna miss your family~ Hope to see you in your sugar farm.
Denise WhiteUnited States
While traffic conditions are not under the guide's control,the way the trip was handled was. If the weekend was expected to be busy & traffic atrocious this should have been communicated clearly upfront. Expected that he be aware of traffic conditions before heading out. In all, we wasted almost $400 and never reached our destination- gave up after 4 hours- decided to turn back after pleading to stop for lunch- because no one knew how much longer it would take. What's worse- not even an apology offered.
TOUR GUIDE RESPONSE: My sincere apologies to Denise White for not taking her family to Nami Is., however, I did caution Mrs. White before we left that holiday traffic could be very bad. When we ran into a huge traffic jam, I suggested we change itinerary. I understand it was difficult for 8 family members to agree on this. The decision was to continue, but after several hours it was clear we should turn back. Back in Seoul, the group asked to be dropped off for shopping. I’m sorry the original plan could not be carried out.
TOURSBYLOCALS RESPONSE: We are very sorry that this tour did not come to pass and have issued a full refund to the White's.
Went beyond the expected accepting several changes along the way to provide a customized tour
TOUR GUIDE RESPONSE: Thanks for good rating, Bon voyage~~
Rathna R.United States
TOUR GUIDE RESPONSE: Hello Rathna, Appreciated warm feedback. Hope to see you at the templestay in Korea!
Alan ZuckermanUnited States
Jay did an excellent job in providing a sense, understanding and history of the city within a short period of time. He was knowledgeable and well spoken.
TOUR GUIDE RESPONSE: Hello Mr. Zuckerman, Thanks a lot for the warm feedback. I really appreciate your kindness. Hope to see you again!
Johan Wilhelm (Hans) v.Netherlands
Jay was on time and kept to the agreed schedule. Although booked as an individual tour I had to join other (English) groups to visit a number of sites without his company. This was not mentioned. I liked talking with Jay, but at the sites he did not provide added detail and history to let the place come to life. It could have been a great experience. He only had to take care of me. Not his best effort this time.
TOUR GUIDE RESPONSE: Hello Hans, I'm sorry to hear that you didn't enjoy the tour with us. For Secret garden and Jongmyo royal shrine tour, there are no other choice to join guided tour on site.(Secret garden tour was not included on the schedule, but you agreed to join guided tour) I sometimes travel alone like you, so I should have concern more about it. Thank you so much for your review and I will continue to improve in order to serve you better. Sincerely,
Sim Eam TanMalaysia
a very friendly guy... easy going... we traveled in group of 7, from kids to elder.... jay can get along with any age.... if you don't pick jay as your guide, it's your loss! see it for yourself
TOUR GUIDE RESPONSE: Hello Michael, Thank you so much for your wonderful comments. It was so much fun touring Seoul with you and your family! Have a wonderful time in Hongkong and I hope to see you again soon. Jay J.
Toby M.United States
Excellent tour of highlights of Seoul. Jay is knowledgeable and manages the tour according to the interests and speed of his clients.
TOUR GUIDE RESPONSE: It was my pleasure. Thanks.
Debbie BaileyHong Kong
Jay was fantastic and very knowledgeable and friendly. I had such a great time and the view along the review is fantastic. Highly recommend it to anyone with a few days in Seoul.
TOUR GUIDE RESPONSE: Thanks a lot , Debbie. I enjoyed riding bike wiith you along the Hangang river~~ Next time we can challenge to ride to Mt.Seorak~~
TOUR GUIDE RESPONSE: Hi , Sandor~~^^
Dear Jat, We came to Jeju and you were wonderful in showing us the place. We learnt many things during our stay in Seoul, thanks to you !!! You are a truly wonderful guide!!! We will surely come back and engage your services with the whole extended family. Thanks!!!!
TOUR GUIDE RESPONSE: Hello Mr.Toh, It was my pleasure to serve your family. I hope Deric will doing the military service well. Many thanks, Jay J.
Jay gave us a wonderful first day in Seoul and a good orientation as a basis for our next couple of days. We did some of the major sights, drove up a mountain to enjoy the beautiful views, got an authentic and super-delicious Korean lunch and got a good orientation as a basis for the next couple of days. Jay is fun to be with, knows a lot and we'll sure be back to book him for a hiking trip for which we simply didn't have the time this time. Absolutely recommendable tour!
TOUR GUIDE RESPONSE: Thanks a lot. Weather was perfact on that day.
Jon GreenfieldUnited States
Jay was awesome. We had an 8 hour layover tour. Jay was informative, entertaining and knew all the ins and outs of Seoul. He understood exactly what we wanted and made fabulous suggestions. Our restaurant for a Korean lunch as outstanding. We came to Seoul only because we had a 12 hr layover. Now we are considering a Korean vacation. Jay J. was the best!
TOUR GUIDE RESPONSE: Thanks a lot. I enjoyed Gangnam tour with you~~
Jerry FreidbergUnited States
His command of english was not that great, and the tour was overpriced.
TOUR GUIDE RESPONSE: We are very sorry that you didn't enjoy your trip with us. We apologize properly
TOURSBYLOCALS RESPONSE: These comments came as a surprise to us and to Jay (who has delivered over 50 tours through ToursByLocals and we never heard anything about his command of the English language). The issue was brought up to Jay's guide support manager for verification.
Barbara KhanUnited States
I just wanted to take a moment to let you know that my clients, loved the day tour in Seoul and really loved their guide, Jay. They highly recommended both the guide and the experience in Seoul. My customers travel a lot, so this is high praise, indeed. I will definitely keep Tours by Locals in mind for other clients that I have. It was very easy to arrange. I will also tell my colleagues.
TOUR GUIDE RESPONSE: Thanks a lot.
Nancy PaceUnited States
Jay was an excellent tour guide with an extraordinary amount of information. He was flexible with our agenda and enabled us to see highlights of Seoul which we would have never been able to accomplish in the short time that we visited the city. His knowledge of the history of Korea, population statistics etc. was remarkable. We will definitely recommend him to others and will plan to hire him again when we return to Korea.
TOUR GUIDE RESPONSE: Thanks a lot, Hope to see all your family in Korea again!!!
Edward ClarkUnited States
The tour guide that Jay booked for me was knowledgeable, friendly and was on-time. She got me to the airport on-time and despite the poor weather, the tour that I was given was a very nice experience. I was impressed that everything worked-out despite the short amount of time that I had and the guide made every effort to ensure that my time with her was well-spent. Best regards, Edward Clark
TOUR GUIDE RESPONSE: Thanks for your kindness , Ed ;)
Jay is a delightful guide, and generously shares his love of his country and culture. We learned so much more about Korea because of his expertise and enthusiasm. This tour tends to be crowded and filled with lots of tourists, so please plan accordingly. That said, it was important for us to experience this living history of Korea, and one cannot feel this by reading a brochure. One of the highlights was the delicious local lunch at a traditional Korean restaurant. Jay is a wonderful guide.
This was our first day in Korea, and it was a delightful way to start! The Folk Village is incredibly well designed. We really appreciated the life and times of early Korea. The traditional dances and arts also were entertaining. Our boys (13 and 11 yrs old) enjoyed playing the traditional games, and experimenting with former torture devices! Jay is a patient guide, and EXCELLENT with children. It helps that he is energetic and enthusiastic himself! We had a delicious Korean BBQ for lunch.THANK YOU!
TOUR GUIDE RESPONSE: I enjoyed too,^^,, thanks.
Anne SzetoHong Kong
Dara NorthfieldUnited States
Our Tour guide was Don. We were so appreciative the Don took his holiday to give us an amazing tour. We did so much on this day despite the crazy traffic from all the Holiday travelers. We learned so much about Korea from Don. Don was sure to give us the most bang for our buck as we covered so many sites. Thank you Don for a wonderful insight to Korea. Don was a gracious guide and we are most appreciative. We would recommend this tour to anyone interested in seeing many wonderful Korean sites.
TOUR GUIDE RESPONSE: Thank you so much ~~
TOURSBYLOCALS RESPONSE: We are glad to know that Don did a great job. In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.
Our guide was Eugene and it was a pleasure spending the day with him.He was both informative and entertaining. He was a wealth of information in both history and current affairs. After the day with him we had a better understanding of how Korea became the nation it is today.
TOUR GUIDE RESPONSE: Thanks,
TOURSBYLOCALS RESPONSE: Eugene is Jay's colleague. The substitution was agreed to ahead of time.
We wanted to include a visit to the DMZ to a tour of Seoul cultural sites so fitting it all in was a challenge. We could not see all we would have liked to but the guide did a great job in organizing to the best of her ability. The guide we had, Crystal Han, was excellent - fluent English, knowledgeable, adaptable and delightful.
TOURSBYLOCALS RESPONSE: Jan and Crystal work together - so as to avoid future confusion, we will create separate accounts for Jay and Crystal.
Michelle our tour guide was a great lady, my group have 2 very young kids she is understanding and loves the kids. I have no comment on her, but the company have mis comunication regarding the payment after the tour ended. But its all settle now.
TOURSBYLOCALS RESPONSE: Michelle is Jay's colleague - Angelina agreed to have her guide their family. Sorry for the confusion with regards to payment. It is possible to pay a 20% deposit if the tour is more than $200 and 45 days in the future. This tour did qualify for that, but full payment is needed prior to the tour. Jay did not make that clear and we've reminded him of the policy.
James was on time although we were late from the airport. He was a very obliging well mannered guide who was eager to help. He took us to a place for lunch which was our first experience with Korean food, it was clean and the food was great although Hot and spicy which is the way it is in Korea. We were taken to all the places as requested. I think people will be making a pilgrimage from Aust. more often in the future as our PM has just made a visit. Thanks again James.