Dana LapeyrouseUnited States
Francesca was super informative and had such interesting facts that you wouldn't find in a guide book! She also worked around our schedule as we needed to start an hour later than the normal tour time start. This was our first time using ToursByLocals and we will certainly do it again!
TOUR GUIDE RESPONSE: Thanks a lot Dana! It has been my pleasure! Waiting for you again soon! Hugs from wonderful Florence
Edward D.Los Altos, CA., United States
Saganich BonnieUnited States
Francesca really knows everything there is to know about Pisa and the Field of Miracles tour I purchased; she is very charming and sensitive to our needs by helping us keep cool in the heat of the day; she also advised us about climbing the tower and what to expect, as well as waited with us until it was our turn to begin the climb, which occurred at the end of the tour. She did an exceptional job.
TOUR GUIDE RESPONSE: Thanks a lot for your review! Hope to meet you and your wonderful family again asap!
Marian ThompsonUnited States
Francesca's tour was very nice. She rescheduled because of the rain and did a later time that was nice because not so busy on the streets. Would highly recommend her tour to first time Florence visitors. The streets are very busy so would suggest the evening tour.
Linda JonasUnited States
It was wonderful to meet Francesca and have her take us on a tour of Florence. She was so knowledgeable and friendly and showed us many things in the city. Our trip to Italy was definitely enhanced by having toured with her. I would recommend her and would love to see her again if we ever get back to Florence!
TOUR GUIDE RESPONSE: Hi everybody! My peasure to have a wonderful walking discovering Florence with you. I hope I will see you soon again! A warm hug from Florence
Lovely half day in Florence with Francecsa. Very passionate, warm, great with our kids (aged 10 and 12) and of course knowledgeable about Florence. Saw aspects of the city and understood historic context of streets and buildings that would otherwise never have heard or seen. Skipped the line at the Academy of the Fine Arts. Ended up at Mercato Centrale (gourmet food market upstairs) which was exactly what we wanted.
TOUR GUIDE RESPONSE: Hi Neil! I will never forget you and your wonderful family! Thanks for the time you spent t write your feedback, very appreciated. Hope to meet you soon again somewhere in our beautiful region! Enjoy your life!
Richard LoveUnited States
Francesca provided our party of 6 with a 3 hour walking tour of Volterra. She is extremely knowledgeable and personable which made our tour of Volterra perfect! We will use her services again not only for the fantastic tour but the stop by her mother's for homemade Pasta!! Request in advance. The best tour we had in Italy. Thanks so much.
TOUR GUIDE RESPONSE: Ahahahahahah!!! You are the number 1!!! Time to tell my mom about you and she asked me "why you did not come with them?" Next time! Big hugs!
Kate GerardHahndorf, SA, Australia
Wow, what a day!! A truly fabulous tour! Franceska couldn't be better. Having been born near Volterra, she was a wealth of information about the area, but it was just a dry recitation of facts. I learnt a lot, but it was fun and interactive and she really knows about some lovely surprises in the region. This is a great tour, and I loved it. Thanks Franceska!
TOUR GUIDE RESPONSE: Hi Kate! Thanks for your rating! I love those days when, more than travelling as a guide, it seems I'm traveling with friends! Hope to meet you soon again!
Lydia PottoffUnited States
Francesca did well injecting humor into the history. The challenge was the crowds everywhere and noise! I wish we could've done it earlier in the day. Though I hate those stupid headphones they might have helped.
James BeckUnited States
Francesca, Great guide very organized, comfortable, clean, and friendly. Great wine tasting tour, ask for her. J&K BECK 5-13-2016
TOUR GUIDE RESPONSE: Thanks! Waiting for you soon again!
Dennis PalminiUnited States
Francesca was very friendly and really knew her way around Volterra and the town's history. We visited an alabaster workshop and talked with the workman, a bronze worker's shop, the city hall, la Porta dell'arco where she told me an interesting WWll story about it. She is quite proud of her town and for good reason. I hope to return and I will hire her again.
TOUR GUIDE RESPONSE: Thanks a lot Dennis. Tuscany and me we look forward to seeing you again very soon!
David SteinbergUnited States
Nice and knowledgable.
Jennifer HathorneUnited States
Franceska was an awesome guide and we enjoyed our day with her immensely. She brought the statue of David alive and we will always remember it.
TOUR GUIDE RESPONSE: Thanks a lot for what you wrote but... you are an amazing family!!! Thanks for the wonderful day together!
Dana CowlesUnited States
Great tour. Very interesting!!
TOUR GUIDE RESPONSE: Hi Dana! Thanks for your feedback and... see you soon!!! All the best!
Mary Bridget BrownUnited States
Francesca was a wonderful guide. She introduced us to the art and history of Pisa in a very interesting tour that left us with few questions!
TOUR GUIDE RESPONSE: Thanks Mary! My pleasure to meet a wonderful group of women in Pisa and, please, rememeber you are always welcome! We have at least 2 festivals in the city waiting for you ;)
Rosalie N.United States
We had the most enjoyable day with Francesca. She made our visit to Pisa and Florence inclusive of the major sites without making the tour seem like a forced march! We had wonderful lunch at a trattoria and later in the afternoon, sampled some delicious gelati! You will feel like old friends by the end of your day with her. She is the perfect guide for Tuscany!
TOUR GUIDE RESPONSE: You ars the perfect travelers!!! This is the way I like to work, just enjoying the time with someone we feel more than a simple guest... Our day was together was too short... Thanks a lot for the wonderful time together! Looking to see you again soon!
Francesca couldn't have been more helpful or informative. She worked out the pace that our group wanted to go and tailored her tour accordingly. She cleverly only advised us that there was wifi on the bus when we were half way home so the kids probably leant things!
TOUR GUIDE RESPONSE: Sorry Fred, I didn't know that we get wifi on the bus... Nice to read you enjoyed the tour anyway! Thanks!
Lois KarpUnited States
We took our 12 and 13 year old granddaughters to the Mediterranean in June 2014. Francesca was perfect; we couldn't have asked for a better guide. She was able to accommodate everything we wanted to see. She arranged for our granddaughters to climb the Tower in Pisa and went with them all the way to the top. According to our girls, that was the highlight of the trip. She was knowledgeable, pleasant, patient and a joy to be with. We had a wonderful, memorable trip.
Holly BrennanUnited States
We had a great tour of Florence with Francesca. She taught us so much about the many sites in Florence and made it all fun. Her knowledge was impressive. She was also patient and accommodating. I would recommend her to friends.
TOUR GUIDE RESPONSE: Thanks Holly! I spent a really nice day with you and your wonderful family! All the best!
Henry L.Costa Rica
Great tour with Francesca! Although it was a long tour, she was able to keep the kids and adults alike interested at all times (ages from 65 to 7). She showed us many off the beaten path things in Florence and told us in advance to reserve time in Pisa to go up the Tower (major highlight of the tour). She knows her area very well and uses this knowledge to plan a well organized and smoothly run tour, she even included a quick stop to see how ice cream is made. The whole party loved the tour!
Francesca was fantastic! Extremely professional and very knowledgeable. Keep the kids engaged but still interesting for the adults. I would highly recommend Francesca for any group.
TOUR GUIDE RESPONSE: Thanks a lot Charles!!! Your family is wonderful!!! Vi ses i Norge neste vinter!!! Klem til alle fra Italia!!!
Colleen L.United States
I cannot say enough good things about Francesca and her driver. Docking in Le Spezia puts more time constraints on a tour, but she was able to get us everything we wanted. We toured Florence, drove through the countryside (stopping along the way for pictures) to a winery for a tour and a wine and olive oil tasting and because we ran into no traffic, she surprised us with a stop in Pisa. She was not just a tour guide, it was more like we were friends visiting the area for the first time. It was perfect!
TOUR GUIDE RESPONSE: Dear Colleen, what a wonderful surprise when, in that big confusion made by hundred inexpressive people arriving all together, I saw you and your dear smiling to me! You made our day together amazing! Every stop for pictures, every smile you made, your enthusiasm, the surprise on your faces when we told you "Sorry, we are not in La Spezia... welcome to Pisa". Every time I meet someone like you I love my job more and more! I'm the lucky one, the local guide meeting wonderful friends in my wonderful Tuscany!
Very informative. Great tour guide. Great itinerary. Would recommend highly.
TOUR GUIDE RESPONSE: Thanks a lot!!! A great day for me too!!! Hope to see you soon again in Tuscany!!!
Kenneth HagemanUnited States
Francesca was wonderful! She went out of her way to meet us at the train and even walked us back to the train and made sure we had the right local train to return to Lucca. She was delightful to talk to and spoke with a great knowledge and understanding of Pisa's Square of Miracles. Her English was very good and easy to underestand. I would highly recommend her to anyone looking for a top notch guide! Ken
TOUR GUIDE RESPONSE: Kenneth party... one of the most friendly and nice group in in recent months... thanks a lot because have been my pleasure to be your guide in Pisa!!! Remember... jun the 16Th or march the 23Th... I'll waiting for you again for one of our parties!!! Hahahahaha!!! Thanks for the wonderful morning together!!!
Rachael KorantengUnited Kingdom
My mum and I had a wonderful couple of hours in Pisa with Francesca. Not knowing what to expect (apart from the tower!) Francesca showed and explained to us all of the history of the buildings in the square. We visited the Baptistry and the Cathedral. Francesca was so knowledgeable and a wonderful guide. We really enjoyed the tour and would highly recommend it.
TOUR GUIDE RESPONSE: Thanks a lot Rachael! I spent two wonderful hours with you and your mum!!! Hope to see you soon again!!! All the Best!!!
Susan HamiltonUnited States
This was the BEST tour we had on our 18 day journey! Francesca is from Volterra and you can see the joy she brings in sharing it with others! What a fabulous place! She also took us to Pisa and helped us avoid the crowds (hard to do!). This a MUST see place! Susan and Pres Hamilton
TOUR GUIDE RESPONSE: It's always my pleasure to have the opportunity to share my love for the place where I was born with travellers who are interested in discovering it!!! See you soon!!! Francesca
Scott BaronUnited States
she did a nice job overall and is a very pleasant vivacious person. she went out of her way to get us into the accademia through a horrendous line, as we have a 3 year old and was fairly informative. would surely recommend her for other travelers.
TOUR GUIDE RESPONSE: Thanks a lot for your rating! All the best!
Rick DruryUnited Kingdom
Our first experience of Tours by Locals - sensational! Thank you Francesca for all the extra effort to tailor this tour to our boys interests - (10 and 8 at the time). Sorry this feedback has taken so long..the boys are still talking about the treasure hunt and how much fun we all had. Thank you - totally fabulous. 100 / 10!!!
Brian PapernyUnited States
Our tour with Francesca was outstanding! Her high level of experience was obvious from the beginning as she shared a great amount of historic and local knowledge with us. Her great personality made for a comfortable and fun experience. She was extremely flexible and accommodating to our requests and customized the day to our desires and also provided valuable suggestions. This was our first time to Italy and we are looking forward to returning and spending more time in Tuscany, and seeing Francesca!
TOUR GUIDE RESPONSE: It has been extremely easy with a wonderful couple like the one you are!!! You know you'll be always welcome here!!! All the best!!!
Chad CarterUnited States
Francesca was the greatest... prior to our trip emailed several times to narrow down the right tour she responded rapidly. She made the tour unforgettable, my 17,16 and 9 year old boys are still talking about how much fun she made the tour. If we ever make it back their again she will be the first email out. Thank you so much for your insight and fun in your beautiful country. Chad, Texas USA
TOUR GUIDE RESPONSE: Thanks a lot Chad for your nice words. It has been a pleasure for me to be your guide, I've been the lucky one travelling all around Tuscany with your wonderful family. You will be always welcome here!!! All the best!!! Francesca
Kevin Fenton-herringUnited Kingdom
Fantastic! Thanks Francesca - you were absolutely amazing, why would anyone want to see Pisa without you and your knowledge!!!
TOUR GUIDE RESPONSE: Thanks a lot Kevin! Hope to see you all very soon! Ciaooo
Patricia Garrison-D'AstoUnited States
We had a great day with Francesca. Everyone wanted her to go home with us. She was fun and was more like traveling with a very experienced friend than a tour guide. We would definately call on her again.
TOUR GUIDE RESPONSE: Thanks a lot Patricia! Thank you for the pleasant day with you and your wonderful family... three gorgeous sunflowers in a field of sunflowers! Hope to see you again very soon! Francesca