Jeanne S.Los Altos, CALIFORNIA, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Beverly NolteUnited States
Alain was very thoughtful about the traffic on a Sun. Night into Paris so he arrived early to pick me up from the hotel. I certainly enjoyed him as a tour guide with lots of knowledge about his city/country. It was a memorable experience with Alain. He helped me take lots of pictures and explained many tidbits about Paris. A unique experience with Alain.
Michael HoughUnited States
Alain was the best guide we have had. He was very knowledgeable and made our trip to Normandy a highlight of our vacation. He gave very deep background to the sites and was able to answer all of our questions. We would give him six stars but that was not an option.
David G.United States
Alain ensured our tour to Giverny was truly special. We thoroughly enjoyed our interaction with him. He was professional, courteous and knowledgeable. He was gracious and kind and exhibited the very best in quality customer service and follow through.
Our tour was very enjoyable and informative. Alain did a fantastic job. I would recommend him to anyone.
Lucy SpiegelUnited States
Alain was incredibly knowledgeable about The city, the country and the culture...he had great stories! He was most amenable to a side trip to the Marais and a quick stop for pix at the Eiffel Tower. We enjoyed our adventure and we learned a lot!
Lori LofyeUnited States
Our D-Day Normandy Landing tour with Alain was absolutely fantastic! His knowledge of the WWII history is amazing. He shared so much information that we did not know. It was both a fun and very touching experience.
Mary H.United States
This tour was great loved visiting the smaller family owned business and the small Village. Tour guide did a very good job, and was extremely knowledgeable.
Harry H.United States
Alain is very knowledgeable about most of the items on display in the ancient near east section of the Louvre, and we enjoyed the tour and learned a lot. One large room contained artifacts from Dur-Sharrukin, built by Sargon II in about 710 BC. Alain told us the items were from the 12th century BC. He skipped the rooms dealing with the Levant, saying he knew nothing about them. The Levant includes ancient Israel and Judah, and would be of great interest to Jews, Christians, and Muslims.
Harry H.United States
Alain is a fountain of knowledge about many different things; his explanation of the history of France and of each castle was thorough. He is 56, and probably learned English decades ago. He has his own peculiar pronunciation of many English words. He knows the words and says them quickly in sentences, but mispronounces them. I was often asking, "What are you trying to say?" It wasn't really a major issue, just an annoyance.
TOURSBYLOCALS RESPONSE: Prono
Russell GullottiUnited States
Alain Baudoux is fun and extremely knowledeable. He knew so much of the D-Day history I told him that he should be a history professor. He told me that he is, in fact, a history professor at the university level. I highly recommend Alain for any tour he would give.
Joan TriflettiUnited States
Alain was very informative but failed to use the microphone system and some of us could not hear him well. It would also have been nice to have some water on the mini bus. The issue we had was with the vehicle. We were cutting it close to get back to the ship on time and drivers had to be changed as it was over 12 hours. When we went through the last pay station the pass did not work and we had to spend extra time getting it to work. We got to the ship closer to sailing time than we would like.
Robert LaPentaUnited States
Alain was an exceptional guide. He was very informative and spoke English well. he is very well educated and knowledgeable. He had many interesting and funny facts to share with us. He was very pleasant. I would highly recommend him for the Paris tour.
Mark KeenanUnited States
Alain was really great. (Teaches European heritage.) He provided us with a wonderful introduction to Notre Dame and the Latin quarter.