I booked the 2 days Harbin tour with Samantha. There are 5 of us including 2 seniors with walking disabilities. Samantha is very pleasant in person & professional as a guide. She makes constant changes to our itineraries to suit our needs & liaise constantly with Mr Bao (our driver) to work out the best drop off/pick up points to minimize the walking distance for my parents, in -26 degree c. She took us to 2 wonderful restaurants for lunch & even brought loaner winter boots for us.
TOUR GUIDE RESPONSE: Thank for your review, I am glad that you and your family enjoyed Harbin Ice and Snow Festival trip and Harbin food. Travel to Harbin in winter time is cost lots of money for entrance tickets, tour guide and vehicle, so I hope every visitors can enjoy Harbin cold winter from my guide service. Most of visitor from warm country, they pay lots of money for attraction tickets, because cold just spend couple minutes in Ice and Snow attraction. I feel sorry for that, so I would like to help someone need
Sam was so attentive and with us all the way ! She made sure we made the most of our one day in Harbin !! Excellent experience !!
TOUR GUIDE RESPONSE: Hi Tarana, Thank for your review, and took my private local tour in Harin and I am glad that you like Harbin ice and snow international festival. hope to see you again in Harbin, take care. Samantha
A wonderful two days with Sam! She delivered more than was expected and was a wonderful person to have accompanying us. A true friend!
TOUR GUIDE RESPONSE: Rory, thank for your comment, I think you already arrived in Australia, I glad to take you look around in Harbin, and glad you enjoy your trip for Ice and Snow Festival, hope to see you again in Harbin, take care Samantha
TOUR GUIDE RESPONSE: Thank for your 5 star comments， I hope to see you and your family again in Harbin.
Valerio PascucciUnited States
Samantha was extremely helpful and we enjoyed a great day in Harbin. I would recommend this visit to anyone!!
TOUR GUIDE RESPONSE: Thanks for your comments, that is my job is to help visitors from all over the world find easy ways to discover and enjoy beautiful Harbin.
Barbara PocoUnited States
Samantha was informative and helpful throughout our visit to Harbin. She was always prompt and flexible with our desire to take breaks and stray a little from the schedule. We would recommend Samantha and will call on Tours by Locals again in the future. Thank you~
Daniel ThomUnited States
Samantha is a sweet young lady with expert knowledge. If you do not speak Chinese then you need to hire Samantha because in Harbin there are almost no English translations available and the locals will do their best to communicate with you even though they don't understand English but it's much easier and more enjoyable if you have the Samantha to show you around. Samantha knows where all the really good restaurants are and on a trip that's very important. Samantha was well worth the fee that she charged
Everen BrownUnited States
I was pleased with Samantha's services. She does a good job and thinks ahead to get tickets so you don't have to stand in line. Many of Harbin's attractions require tickets so this is a great timesaver. Best to have an English speaking guide in Harbin as almost no one speaks English. Trying to find one once you are there is quite difficult, book in advance. Have a great time in Harbin - knowing you are in good hands.