Mark VandeVoordeUnited States
TOUR GUIDE RESPONSE: thank you very much for your 5 star rating! Best regards Sergio
Julie VardaUnited States
We are a couple in our 60's that travel quite a bit and set the bar high in our expectations for a tour guide's knowledge of history and highlights of the city we are visiting. We are willing to pay for a private tour and need a guide that can customize an itinerary for us. Our Day in Capri was exceptional, and our guide Sergio was outstanding. He had the list of items we wanted to see, added a few that he knew we should not miss, and he was very informative! A+ rating. Excellent guide!!
TOUR GUIDE RESPONSE: Thank you very much Julie I'm glad you liked your tour in the wonderful island of Capri It was a pleasure to meet you and being your guide in Capri I hope to meet you again for further tours Best regards Sergio
Manuel LopezUnited States
Sergio was an outstanding tour guide..Our party of 6 Seniors, one lady in a wheelchair, enjoyed a a morning with Sergio touring Pompeii..He was Professional, Spoke good English, knowledgeable . and very patient with us older folks..After the Pompeii Tour, his driver took us to a beautiful restaurant & winery for lunch ..Outstanding 4 course "Italian Lunch".. we didn't much for dinner that night..If you want to tour Pompeii, Sergio should be your guide..Lee
TOUR GUIDE RESPONSE: Thank you very much Manuel for your great feedback It was a great pleasure to be your guide in Pompeii and I'm glad you liked your wine tasting too. I try to offer the best for my client Best wishes and a big hug from me Hope to see you again in Pompeii Sergio
Peter MahoneyUnited States
Sergio was very knowlegable and enthusiastic. never a dull moment
TOUR GUIDE RESPONSE: Thank you so much for your beautiful feedback Peter!! Hope to see you again in Pompeii!! Bests Sergio
We loved our Tour with Sergio Pisco on last 07/11/2018. He gave us everything and more about Pompeii! His knowledge, passion, patience and great spirit makes all the difference to enjoy the beauty to revisit the entire history of Pompeii and several aspects of Roman World! Very impressive! Without him we would suffer and bore quickly at Pompeii under such extreme heat. His love and enthusiasm for history is unique and the key for such successful tour. We highly recommend Sergio, without any hesitation!
TOUR GUIDE RESPONSE: Thank you ver ver much for your wonderful feedback!
Srivatsan ChetlurUnited States
Oh my god.. What can I say about Sergio. Loved every part of my tour. No waiting time..Everything was planned and executed to perfection. Kept informing me ahead of my arrival on what the tour itinerary is and where to meet etc. We saw Blue Grotto, Anacapri & then he planned an amazing Sea view lunch and later fine tuned to fit my family shopping requirements. My sons were tired and wanted to leave a little early and he immediately asked our van driver to be available. One of the best guides you can get.
TOUR GUIDE RESPONSE: Hello Srivatsan !!! Thank you very much for your wonderful review! I'm glad you liked the tour and I'm glad I have been your guide. Lovely guests. Hope to see you again! best regards Sergio
Adrienne R.United States
We had a wonderful time touring Pompeii and Herculaneum with Sergio. He was very knowledgable and showed us much of both ruins.
TOUR GUIDE RESPONSE: Thank you very much Adrienne for your beautiful feedback!!! Best regards Sergio
Julie R.United States
TOUR GUIDE RESPONSE: thanks
Emily BattigUnited States
Sergio was a wonderful guide of Pompeii. He was very knowledgeable of the different sites. He kept our kids interested during the tour with facts that appealed to them. This tour was a highlight of our vacation for us and our children. There is no doubt that we would have missed several interesting points of Pompeii if Sergio had not pointed them out to us. We highly recommend Sergio!
TOUR GUIDE RESPONSE: Thank you very much Emily for your beautiful feedback! Hope to see you again in Pompeii! Best regards Sergio
Jason McConnellLos Angeles, CALIFORNIA, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Madeline R.Chicago, ILLINOIS, United States
Sergio was very knowledgable about Herculaeum. The children as well as the adults loved and learned so much. It was perfect in that the size of the site is smaller than Pompeii but has so much to see. His colleague took the group on the walk up to Mt Vesuvius. It was was quite rushed a bit a but challenging but those who persevered thoroughly enjoyed it.
TOUR GUIDE RESPONSE: Thank you so much, Madeline, for your positive feedback. Hope see you again in Campania. Sergio
Richard SternhagenUnited States
A fantastic experience.
TOUR GUIDE RESPONSE: Thank you very much Richard!! Hope to see you soon again in Pompeii!!! Best regards Sergio
Suzanne EvansUnited States
We (4 adults) had a 3-hour walking tour of Pompeii with Sergio Pisco. It was absolutely fabulous!! Sergio's knowledge and enthusiasm made the tour completely mesmerizing. I was fascinated with all his stories and details. This tragic event in history was brought to life before our eyes. I would highly recommend him to anyone looking for an incredible tour of Pompeii. Thank you Sergio!!
TOUR GUIDE RESPONSE: Hello Suzanne, thank you very much for your kindness. I'm honoured. I hope to see you soon back in Pompeii! All the best Sergio
Amy ReichUnited States
Great tour. Easy pick up at ship with professional driver. Sergio was an excellent guide and we enjoyed both Pompeii and Herculaneum. The history and context he provided was very interesting and we felt we really covered all the highlights.
TOUR GUIDE RESPONSE: Thank you very much!
Bill LicataUnited States
Sergio was great, although he seemed a little rushed (which may be due to fact that part of out party was late) and we would have liked more time, especially at Pompeii. Sergio was very knowledgeable and accommodating. Very good guide. Every one in the group loved him. I have since learned that could have gotten a guide for about half what we paid. Next time I will need to shop around more.
TOUR GUIDE RESPONSE: Hi Bill, firstly I want to thank you for your nice feedback. I am really glad you all loved my you and that you really enjoyed it. Unfortunately I have to disagree with you about the price of the tour since I am not aware of any licensed guide having my same qualifications at a lower price. I wish you all the best. kindly, Sergio
Nishant PatelUnited States
Pompeii and Herculaneum felt very rushed, he would move on to different areas without us, leaving my pregnant wife behind.
TOUR GUIDE RESPONSE: Thank you!
TOUR GUIDE RESPONSE: Thank you!
Sergio was a great guide: Knowledgable, involving, enthusiast and kind. Thank you from all of us!
TOUR GUIDE RESPONSE: Grazie mille a tutti voi!
Christopher PyronUnited States
Our comments re. our trip to Pompeii and Herculaneum, September 28, 2017, by tour guide, Sergio P. We read rave reviews about Sergio before we chose Toursbylocals to guide us on our Pompeii and Herculaneum tours. We have nothing more to offer than to say that Sergio was a terrific guide. He certainly knows his subject matter and seems to thoroughly enjoy sharing the information with others. He was thorough, patient, and has a great sense of humor. I would recommend Sergio to ANYONE who may be visiting
TOUR GUIDE RESPONSE: Thank you very much! :)
Maureen S.United States
Highlight of our trip! Sergio's insights and passion about the history of Pompeii and Herculaneum made a truly memorable day.
TOUR GUIDE RESPONSE: Thank you, It's been lovely to meet you!
Stephen SpinelliUnited States
Sergio was enthusiastic, knowledgeable, and made the two hour Pompeii tour very educational and enjoyable. I'd highly recommend him to others looking to tour Pompeii. Stephen Spinelli
TOUR GUIDE RESPONSE: Thank you very much!
Peter DrakeUnited States
Sergio did a great job for us on Capri... we saw a lot, he was flexible, friendly and interesting.
TOUR GUIDE RESPONSE: Hi Peter, thank you very much for your comment, It is very much appreciated.
William StantonUnited States
Sergio was excellent and this tour is an excellent way to see Herculaneum and the National Archaeological Museum. Seeing the museum exhibits after the visit to Herculaneum is wonderful. Sergio handled the logistics wonderfully, took us to a great place on the harbor for pizza, and then on to the museum. His knowledge of archaeology and history along with his ability to connect it to the exhibits made for a pleasant and very enlightening experience.
TOUR GUIDE RESPONSE: Thank you very much William I hope to see you again in Naples for another tour I am glad you liked it Best wishes Sergio
Barry RavaUnited States
Sergio gets a 5/5 star rating for our Pompei Tour. He was very informative and tailored it to our needs. I would/will recommend him to friends that ask about tour guides. Regards - Barry --
TOUR GUIDE RESPONSE: Thanks so much for your review!
Sergio was a fantastic guide!!! His knowledge of our Pompeii tour was incredible. Being an archeologist, he knew all the insights of the ruins. His partner Alphonso was fantastic, he did all the driving and his knowledge of the Almalfi Coast was interesting. Would use again in future!!!
TOUR GUIDE RESPONSE: Thank you very much! Best regards Sergio
Mark MarcelloUnited States
Sergio was knowledgeable and friendly. He gave a wonderfully detailed tour. We had a great time!
TOUR GUIDE RESPONSE: Thank you Mark!
Nancy ZimmermanUnited States
Sergio was excellent. He was very knowledgeable of the sites we visited, arranged for an outstanding lunch on Mt. Vesuvius with wine tasting. He was very considerate of everyone in our group and went out of his way to assist us with our needs. The driver Diego was also very pleasant and wonderful. Diego was professional and drive us to all of our stops. I would highly recommend this tour to anyone wanting factual information on Pompeii and Herculaneum. We learned so much. Thank you for a wonderful time.
TOUR GUIDE RESPONSE: Thank you very much Nancy!!
Deborah TapleyUnited States
Sergio was fantastic. We had good guides all week but Sergio was a cut above. He was very interesting and covered an incredible amount of information very concisely. I highly recommend him.
TOUR GUIDE RESPONSE: Thank you very much Deborah!
Karen TaylorToronto, ONTARIO, Canada
Sergio was a pleasant guide. He had a nice demeanour and was comfortable in conversation. He was very knowledgable regarding Pompeii and Herculaneum and genuinely enthusiastic about his subject matter. He did not do any advance work to identify what sites were open or closed and seemed more focused on managing his time with us than ensuring we had the experience we expected. He provided no value in Sorrento/Amalfi Coast tour and was a waste of money. Cars/transports were excellent.
TOUR GUIDE RESPONSE: I'm sorry you didn't completely like my services. I will use your comment to improve.
Diane B.United States
Thank you for all your knowledge. We had a memorable couple hours learning all about Pompeii.
TOUR GUIDE RESPONSE: Thank you!
Alexander WaitUnited States
Great tour. Sergio was knowledgeable and personable. Highly recommend.
TOUR GUIDE RESPONSE: Thanks a lot Alex!
Joe OlivoUnited States
Sergio is a knowledgeable and friendly guide. He moves fast, which worked for us. We saw a lot in 3 hours.
TOUR GUIDE RESPONSE: Thank you Joe.
Cindy D.United States
We were not happy with our bus driver, who did not stop once during the 3 hour bus ride, despite repeated requests to do so. We had a pregnant woman with us and she was very uncomfortable. Also, there was a huge misunderstanding with what was expected for our tour. Once we cleared up the misunderstanding, the actual tour was wonderful and informative. I would suggest a different driver.
TOUR GUIDE RESPONSE: Dear Cindy, Thank you very much for rating my service with 5 stars, even if there had been a trouble with the driver. Please, accept my apology. For your group it was necessary a large bus, so we had to hire a driver with whom I don't use to work with. Again, thank you very much. Best regards Sergio
Bryan ArmstrongMA, United States
Sergio was an Amazing tour guide and we would have never had the knowledge to appreciate Herculaneum and the history. Sergio's knowledge for Herculaneum and Pompei really made this experience. Having been to Pompei before and only knowing about Herculaneum through friends that had loved in Napoli, having Sergio as our guide made it a 5 star experience. If you are in the Napoli area and planning on visiting Herculaneum or Pompei Sergio is the guide you want and need.
TOUR GUIDE RESPONSE: Thanks a loto for your amazing comment!
Gordon CrespoSan Francisco, CA, United States
Sergio's driver Alfonso, who provided great commentary on the way to Pompei to meet up with Sergio in Pompei also drove us back to Naples and helped us get started on a wonderful walk through the old section of the city. Sergio met us promptly at Pompei and gave us a very insightful tour of the ruins telling much we didn't know about the city and the eruption that destroyed it. Highly recommended
TOUR GUIDE RESPONSE: Thank you!
Martha K.United States
If you plan to be in Naples and want to tour Herculaneum and Pompeii (and other popular sights), get in touch ASAP with Sergio and book time with him.He sent a driver to fetch us from our ship in Naples and met us at Pompeii to begin our very compressed tour of both famous sites on the same day.His encyclopedic knowledge of history and his lively descriptions and explanations brought both locations to life in a way that belied the whirlwind nature of our tour.He was absolutely terrific!
TOUR GUIDE RESPONSE: Thanks a lot Martha.
Sergio and our driver vinny were both pleasant and curtous.. there was a perfect name card held up at the airport for identification.
TOUR GUIDE RESPONSE: thanks
Sergio was Perfecto! He was an amazing tour guide. We learned so much about Sorrento and Pompeii. He explained things very well so that we understood. We were all very impressed and happy with Sergio as a tour guide. He made our tour of Sorrento and Pompeii unforgetable and fabulous! Grazie. Ciao ;) shelly and family
TOUR GUIDE RESPONSE: Thanks a lot Shally and family.
On this tour sergio was in his element. His knowledge of pompei and herculanium was fantastic. He provided a wealth of information and answered all our questions. You could tell he had a great respect for his history and culture. He had great patients with us and took care of those who had difficulty getting around the uneven surfaces and steps. He even entertained us on a piano. He was a gentleman at all times. If your looking for a guide to pompei, you cant go wrong with sergio
TOUR GUIDE RESPONSE: Thanks a lot mandy
Another trip with sergio, where he fell into his own. He guided us lovely through the galery and also took us to see another carrivagio in the city. You could tell he had a genuine appreciation of art himself. We also went for a typical authentic naples pitza. It was trulky belisiomo. One note of caution. If you want to see the vield christ, prebook an entrance ticket.
TOUR GUIDE RESPONSE: Thanks
Sergio took us to the palace and the colusium , so worth a visit if your in the area. The palxe is a world heritage site and the colisium was an extra treat. Sergio told us all about sparticus and the gladiators. Its a very informal place so you really get to explore.
TOUR GUIDE RESPONSE: Thanks a lot Many
Kenneth GallUnited States
Very nice and highly informative tour of the site. I feel that I now have a much better understanding of the site and frankly he pointed out details that I would have missed had I tried to see the site on my own
TOUR GUIDE RESPONSE: Thank you very much for your nice comment!
Brenda GrasseyNew york, NY, United States
Sergio is a great guide and super nice person! All was coordinated very well with the driver and other guide --- Grazie mille Sergio!
TOUR GUIDE RESPONSE: Thank you very much Brenda, I really appreciate it! I'm glad you enjoyed the tour, Sergio
Roxanne PeterschmidtUnited States
Knowledgeable and personable.
TOUR GUIDE RESPONSE: Thank you Roxanne for taking the time to leave me a review, I appreciate it and it was a pleasure to meet you! Sergio
Everything went according to plan, even travelling with a 2.5 year old. Sergio gave us a great explanation of Pompeii, pointing out all of the small things we have missed.
TOUR GUIDE RESPONSE: Dear Tom, thank you for taking the time to leave me a review, I appreciate it! Best Wishes, Sergio
Tom StegmannUnited States
Wonderful day with Sergio touring Herculaneum and Pompeii. Sergio not only has vast knowledge concerning the sites, he is passionate about sharing it with you. Pompeii is more famous (crowded!), but Herculaneum is a jewel. Smaller, but stunning. Amazing mosaics, frescoes, buildings. Don't miss it. Sergio was the perfect guide--answering our questions and making sure we understood what happened to these towns. His english is great. We recommend him highly.
TOUR GUIDE RESPONSE: Thank you Tom for this lovely review, I really appreciate it! It was a pleasure to meet you!
Having visited Pompeii previously on a large tour group I wanted a more relaxed and interactive tour. Sergio accommodated us with a three hour tour and was happy to slow the pace to accommodate the photographers of our group of six. Sergio answered our many questions and took us to sites that were off the beaten track. We were impressed with Sergio's wealth of knowledge and passion for the history of Pompeii. We truly felt we got more than our money's worth and would recommend seeing Pompeii with Sergio!
TOUR GUIDE RESPONSE: Thank you Leanne for this lovely review, I really appreciate it, maybe we will meet again for a different tour! Sergio
Beverly KirkmanRaleigh, NC, United States
Sergio is a terrific guide - very knowledgeable about history especially - gave us an incredible tour of Pompeii - what a memory for dates, details, historical context, etc. It was extremely crowded with tourists, yet he was able to pull the 4 of us into little corridors, corners of rooms, etc. to paint vivid pictures of the reality of Pompeii - the life before the eruption and the awful day(s) of it. He then tooks us on a memorable tour of Naples - including the best pizza lunch EVER!!! Excellent tour.
TOUR GUIDE RESPONSE: Thank you for leaving me a review, it was nice to meet you Beverly! Maybe we'll meet again in the future! Best Wishes, Sergio
Jim EstesUnited States
Sergio was an excellent guide - very knowledgeable, professional, enjoyable and well versed in English.
TOUR GUIDE RESPONSE: Dear Jim, Thank you for this wonderful review I appreciate it!
Charlton WongHong Kong
Very knowledgeable about the place. Provided very descriptive and interesting information around the area. Highly recommendable guide :)
TOUR GUIDE RESPONSE: Dear Charlton, Thank you for taking the time to leave me such a wonderful review. It was a pleasure to meet you, I'm happy you had a nice time, and I hope to see you again in the future. Best Wishes, Sergio
Emiliano was unable to provide our tour at the last minute but he arranged for Sergio to give us this tour. Sergio was an excellent guide, very knowledgeable and passionate about both Pompeii and Herculaneum. It was great to see both as they gave different perspectives on the same disaster. It was a very moving experience seeing these ruins from so long ago.
TOUR GUIDE RESPONSE: Dear Janet, Thank you for taking the time to leave me a review I really appreciate it! It was a pleasure for me to meet you and I hope to see you again in the future, I am glad you enjoyed the tour!
Orra GotzUnited States
Outstanding! He is a joy to have as a guide and took excellent care of us. Very knowledgeable and patient. Everything he talked about brought Pompei to life as it was back then. We highly recommend Sergio and will ask for him on out next visit. We asked about an authentic restaurant and he recommended Caupona Pompei Restaurant, called ahead to let them know we were coming and then walked us there. An excellent restaurant!
TOUR GUIDE RESPONSE: Thank you for this nice review I really appreciate it! It was a pleasure to tour you in Pompeii, I hope to meet you again soon! Best Wishes
Jane MessengerUnited States
Sergio moves fast. Our tour was an aerobic workout and he talked so fast that it was sometimes difficult to understand him. If I were doing it again, I'd take a day for Pompeii, and a separate day for Oplonti and Herculaneum. I'm not sure if this is true of all tour guides, but Sergio told us he worked for a few companies. He had a lot of other stuff going on. He was on his phone so much that long stretches of the tour were silent as he busily set up other tours by text. :(
TOUR GUIDE RESPONSE: Dear Jane, I am very sorry to read this review and that you didn't enjoy the tour. Unfortunately to do three sites in one day by public transportation requires moving fast since they are not that close to each other but I explained everything possible in each site and spend 2 hours in Pompeii and Herculaneum and 1 in Oplontis, as per itinerary. I did reply to a few text and I am sorry about that, but we took an 8 hour tour and I did not spend all the time texting. I am sorry you didn't enjoy the tour
Carney WalterDENVER, United States
TOUR GUIDE RESPONSE: Thank you Janice for your rating, I appreciate it!
James SmithUnited States
Sergio was very knowledgeable and able to explain the history and lifestyle of Pompeii residents. Well worth the price.
TOUR GUIDE RESPONSE: Thank you James for taking the time to leave me a review, I really appreciate it and it was really nice to meet you! Best wishes from Italy!
Lawrence JenkensUnited States
Sergio was terrific with our group of university students. We hit the highlights, learned a lot, and moved through both Pompeii and the museum in Naples at an appropriate rate. Highly recommended!
TOUR GUIDE RESPONSE: Dear Lawrence, thank you very much for this wonderful review I really appreciate it! It was really nice to meet you and your students!
Timothy MurphyUnited States
We had a tour set up and we changed it on the day of the tour and Sergio went with it and we had a great time. He was very personable, easy going and he handled the changes great. I would go on a tour with him again anytime.
TOUR GUIDE RESPONSE: Dear Timothy, thank you for taking the time to leave me a review, I really appreciate it and thank y ou for your kind words! I would tour with you again too!
Sergio, was an excellent guide. Passionate, knowledgeable and always willing to answer questions. Highly recommended.
TOUR GUIDE RESPONSE: Thank you Julian for this wonderful review, I really appreciate it and it was a pleasure to meet you!
Dion C.United States
My group of 4 had a wonderful experience with Sergio, who proved to be knowledgeable, friendly, humorous and also patient as we stopped to take lots of pictures at Pompeii. I would recommend Sergio to anyone who wants a thorough understanding of Pompeii and what it really must have been like to be part of the city, all the way up to the disastrous events of 79 AD. I must also give thanks to our driver (Marco) and wine tour guide (Vincenzo). This was an all around outstanding experience for the price!
TOUR GUIDE RESPONSE: Dear Dion, Thank you you very much for leaving me this wonderful review, I really appreciate it! It was nice to meet you and I hope to see you again in the future, thank you once again!
Brenda ArboledaUnited States
Sergio was a great guide with a lot of enthusiasm about the history of Pompeii. He entertained many questions and kept our group engaged. It was a great time!
TOUR GUIDE RESPONSE: Dear Brenda, Thank you for taking the time to review my tour I appreciate it, it was a pleasure to meet you!
Wilburn McDonaldUnited States
Sergio was a real pleasure to get to know; it was terribly hot and he never missed a beat.
TOUR GUIDE RESPONSE: Thank you very much for this wonderful review, I appreciate it, it was a pleasure to meet you!
Jayne RobinsonUnited States
Sergio, a student of archaeology and art, was extremely knowledgeable about these incredible venues. He gave us an amazing immersion experience over the course of a day. We saw, learned and assimilated more than I could have imagined. Fantastic day. Great guide.
TOUR GUIDE RESPONSE: hank you Jayne for taking the time to leave a review, I really appreciate it, it was a pleasure to meet you! Best Wishes
Jim RobbinsUnited States
Knowledgeable, friendly, good English language skills. Great experience!
TOUR GUIDE RESPONSE: Dear Jim, thank you very much for this nice review. It was a pleasure to meet you!
Patricia BeynetUnited States
Sergio was a wonderful, well-informed guide. There were 3 of us on the tour. one was mobility-impaired. Sergio was able to satisfy all of our needs and the information about Pompeii and Herculanum was fascinating. He also took us to a wonderful vineyard for a fabulous lunch! I can't say enough about Sergio. He is the perfect guide. Knowledgeable, interesting, invigorating, and kind. He answered all questions . We would definitely recommend him. I also recommend the private driver. It saved time.
TOUR GUIDE RESPONSE: Dear Patricia, thank you very much for having taken the time to leave me a review! It was a pleasure to meet you!
Anton WaserUnited States
An amazing experience all around! Our driver Arron guided us through the spectacular Amalfi Coast. He was friendly, joyful, and very knowledgable. We were able to see so much more than a cruise line tour could provide,and he adapted as needed to avoid crowded areas. Sergio's certification as a Pompeii guide was proven by his incredible knowledge to detail about these ruins.our entire group of eight found both our driver Arron and Sergio to be highly professional and a pleasure to be with for the day.
TOUR GUIDE RESPONSE: Thank you very much for your comment!
Ruth ThompsonNiles, OH, United States
Sergio was a great guide for Pompeii! Without him we would have wandered this amazing UNESCO World Heritage Site not understanding what we were seeing. He kept up a lively pace and was able to let us fully enjoy and experience this ancient Roman town. He's a terrific guide and patient with all our questions.
TOUR GUIDE RESPONSE: Dear Ruth, thank you very much for this review1 I really appreciate it! It was a pleasure to meet you!
Jennifer WilliamsUnited States
Sergio was an amazing guide! He guided us through Pompeii and kept us from the crowds giving just the right amount of information. We were a bit rushed in Capri due to missing the first ferry (not his fault, but due to traffic), but was very nice quick tour of Caprim as well.
TOUR GUIDE RESPONSE: Thank you very much!