Barbara CarpenterUnited States
Melanie greeted us at the cruise ship terminal with her friendly smile and off we went. She offered great stories about the history and culture of Victoria as well as showing us some of it's most beautiful sights. We enjoyed seeing Victoria at night - the reflections off the inner harbor were stunning. Thank you Melanie!
Darrel WhiteUnited States
Gabriel NabielskyAventura, FL, United States
Excellent guide. Melanie took us through all Victoria. Absolutely knowledgeable of the city. We enjoyed her commentaries and time passed very fast. We recommend her fully.
TOUR GUIDE RESPONSE: Thank you for the great review. Enjoy the rest of your stay in beautiful Vancouver. Look forward to meeting you both again in Mexico. Cheers Melanie
Michelle PercivalUnited States
If you only have a few hours in port, Melanie is the person you want to call to see it all! We were in port 9/21/18 on the Norwegian Bliss from 4 -10 pm. I had quite a list of "must see" items. We were able to easily do everything since Melanie knows the island so well! She beat the crowds to all of the most beautiful spots. I'm a photographer so she took us to the best photo spots and patiently waited for me to get the perfect shot! Best of all, she could accommodate my handicapped father!
TOUR GUIDE RESPONSE: Thank you for the faboulus review! I am happy I was able to share with you all your must see’s and give you time to take beautiful photos of our city. So lovely to meet you and your family. Melanie
Kathleen AronsonUnited States
Melanie was amazing. We had been to Victoria twice before and weren't sure of what new things we would see. She took us to an amazing 360 degree island view and pointed out unique neighborhood architecture. We heard the history of downtown Victoria, toured the Empress Hotel, saw the sights in Beacon Hill Park, and enjoyed Fisherman's Wharf. She was happy to show us the best spots for pictures, and took many of us too. Her knowledge of local culture, history, and Victoria in general were very impressive.
TOUR GUIDE RESPONSE: Thank you for such a kind review. I had fun with you both and loved sharing my beautiful city and favourite spots. Cheers Melanie
Stuart EmburyUnited States
Melanie was a great guide. Went out of her way to show us what we wanted to see gave good tips for restaurants etc
TOUR GUIDE RESPONSE: Thank you for the great review, so nice to spen the day with everyone. I hope you all enjoyed the rest of your time in beautiful Victoria. Melanie
Patricia ClowdusUnited States
Melanie K was beyond wonderful! We could not have had a better experience.
TOUR GUIDE RESPONSE: Thank you for the wonderful review. I enjoyed sharing my beautiful home with you and your husband and getting to know you both. Melanie
William FordUnited States
Melanie is totally charming, informative, interesting and she loves Victoria. This was a terrific tour. She provided a very comprehensive tour of all of the important areas of Victoria. She tailored the tour to the wants of we four older tourists - we didn't want to stop for shopping, we were very interested in the nature beauty, and among other things, we walked through Chinatown and toured the lovely Victoria Park. I highly recommend Melanie if you are touring Victoria - you won't be disappointed.
Andreina AlbaUnited States
Melanie was a great guide.We really enjoyed our time with her. She is very friendly & knowledgeable. We wish we had had more time with her. We arrived on Norwegian Bliss around 4pm . We chose to go to Butchart garden and there was some traffic along the way. We stayed longer then planned at the Gardens because they were so beautiful but Melanie managed to give tour of Victoria's main attractions. We just were not able to stay long in these locations. We would definitely hire her again if we visit BC.
TOUR GUIDE RESPONSE: Thank you for the lovely review. I really enjoyed my time with the 3 of you. Melanie
Christine NiemanUnited States
Melanie took our family of four on a fantastic tour through Victoria downtown, the house boat community, and shoreline park. She is a Victoria native and it shows in her intimate knowledge of Victoria. For lunch, she brought us to a delicious farm side food truck. Her car was so clean. She came prepared with two car seats for the kiddos and water for all. We will definitely call her when visiting Victoria gain.
TOUR GUIDE RESPONSE: Thank you for the faboulus review! I am happy I was able to share my local favourites and everyone had a great time. Melanie
Brenda StarrettUnited States
We thoroughly enjoyed our tour of the city of Victoria. Melanie was an awesome guide. She was so friendly and easy to get to know. We could tell she loved the city and wanted us to fall in love with it too. She really hit the highlights of each place we visited. She was very informative and professional, adding a lot of extra information as we went around the city. We had such a good time with her. We look forward to booking another tour and seeing her again in our future trip back to Victoria.
TOUR GUIDE RESPONSE: Thank you Brenda for the wonderful review and kind words. I really enjoyed our time together and getting to know everyone. Melanie
Julie Van EttenUnited States
Our tour guide, Melanie, was a delight. She did a marvelous job giving us a first time taste of Victoria BC, her beautiful hometown. We enjoyed hearing about the history of the city, various interesting areas and sights of Victoria, and were wowed by the Butchart Gardens. When we return for another visit we will plan another tour with her!
TOUR GUIDE RESPONSE: Thank you Julie for the great review! I had such a great time with the both of you and happy you enjoyed the tour. Melanie
Paul MooreUnited States
Our guide was prompt, courteous, and very generous with her knowledge, comments and time. Because she literally grew up on Vancouver Island, she brought unique local perspective to our tour. Highly recommend her.
Ashley AaronUnited States
Tour was wonderful, she was kind, flexible, & knowledgeable about everything on the tour. Perfect way to get the most out of the city when you are in for the day on a cruise! Highly recommend!
Jodi AimeUnited States
We had a limited number of hours in the evening on our stop in beautiful Victoria. Melanie did an awesome job filling the time and hitting the most interesting points in the city. She let us determine the speed at which we toured. We didn't feel rushed and we even took some time to relax and have a drink at The Empress hotel which she waited in the lobby for us. We couldn't have asked for a better guide and would definitely contact her upon our return to Victoria!
Paul TryUnited States
Melanie was great. Extremely flexible and focused on our desires and needs. She tailored our tour on the fly and even extended her time to allow for our personal situation. She encouraged us to walk the Fisherman's Wharf area, which was thoroughly enjoyed, before returning us to our hotel. Melanie provided a really great day for us in and around Victoria and at Butchart gardens. We highly recommend Melanie as she will make your day great.
Kim GaryUnited States
Melanie was an excellent tour guide! We were able to see a wide variety of areas in Victoria and she always had a smile on her face! She picked us up from Butchart gardens and took us to 3 beautiful wineries! Then, toured us around the city and the wharf! Absolutely beautiful town! She went above and beyond when we left a sweater in her car. She brought it back to the cruise line and made sure we got it. Would highly recommend her to others! Hopefully, we will see her again!
Barbara MoneyUnited States
Melanie was a great tour guide. She picked us up at 11am at the Clipper ship and brought us back at 6. We saw so much of Victoria that we would not have seen if we had not taken the tour. Melanie has different tours. I would highly recommend one of these tours.
Debora KatauskasUnited States
Melanie was a delightful guide in Victoria. She was very knowledgeable and professional and showed us some special places during the day and at night. She was very adaptable to change, as we had a couple of shoppers in our group. Everyone was happy!
Nadav SharirRaleigh, NORTH CAROLINA, United States
Melanie was an excellent tour guide. She was very familiar with the Victoria area. We managed in one day all the attractions in the city. She is a very friendly person and in one day we spent together we became close friends. We definitely recommend her as your tour guide if you plan to visit Victoria.
Anna SandefurUnited States
Melanie picked us up and took us to Butchardt Gardens first, per our request, then gave us a guided tour of the highlights of Victoria afterwards. She was very accommodating and engaging. We were so grateful she was able to fit us in at the last minute when another guide was unable to accommodate us, as we had such a limited time in Victoria. This tour allowed us to maximize our limited time. We really enjoyed meeting her and highly recommend her tour.
David Carolyn EckhoffUnited States
Very knowledgeable and accommodating. At the beginning of the tour our guide asked us about our interests and mentioned several compatible alternative venues. We told her of our interests, and she then started us out going to places that would suit us. She also mentioned some features of Victoria and vicinity that we might enjoy. Obviously one was Butchart Gardens, which is about 30 km from Victoria. Prior to going to the gardens we visited Sydney: a smaller delightful town. Highly recommended.
Beth CooperUnited States
Melanie is an AWESOME tour guide!! She met us at 9 AM right off the cruise ship for a 7 hour private tour - family of four - keeping everyone's interests in mind. Melanie is knowledgeable and super friendly! She was born and raised in Victoria and knew all the special places to take us! Stay a little longer or a little shorter at any one place, it is up to you. I cannot imagine anyone seeing more of Victoria in such a short amount of time. Well worth the money! I HIGHLY recommend her! She is great!
Teresa RyanUnited States
Melanie did a great job of sharing lots of Victoria highlites with us in a short period of time. We all enjoyed learning about the history and how the city has evolved. She was flexible and let us spend as much time as we wanted at the various spots. My kids expressed interest in a small park that we saw at one of the stops, but she said there was an even better one, which we all loved! She picked us up and dropped us off at our ship which made the experience super convenient. Thanks!
Sarina PiergrossiUnited States
Melanie was very knowledgeable and personable, and we enjoyed spending time with her.
T BarrettUnited States
Our tour guide, Melanie K, was friendly, punctual and accommodating. What we found unique about the experience was that she didn't recite history from a script we could find anywhere, instead she introduced us to her home, sharing with us her passion and love for Victoria, which made us excited about too. She also listened to our family's interests and showed us things she knew we'd enjoy. Our afternoon with her was lovely, like we were spending time with an old friend that was happy to show us around!
Mary WeissUnited States
In our visit to Victoria w engaged MELANIE as all-day tour guide of that lovely city. We were totally satisfied and appreciative of Melanie's service! She was knowledgeable, organized, charming, punctual and sensitive to what we were interested in seeing. As our guest for lunch, she was engaging, gracious, and an enjoyable dining companion. Most noticeable was her pride in her job, Victoria, and Canada. All of which our veteran travel group of 6 greatly appreciated. Stars rating? 5++
Michael MakonMorrisville, PENNSYLVANIA, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.