David EckhoffUnited States
Very knowledgeable and accommodating. At the beginning of the tour our guide asked us about our interests and mentioned several compatible alternative venues. We told her of our interests, and she then started us out going to places that would suit us. She also mentioned some features of Victoria and vicinity that we might enjoy. Obviously one was Butchart Gardens, which is about 30 km from Victoria. Prior to going to the gardens we visited Sydney: a smaller delightful town. Highly recommended.
Beth CooperUnited States
Melanie is an AWESOME tour guide!! She met us at 9 AM right off the cruise ship for a 7 hour private tour - family of four - keeping everyone's interests in mind. Melanie is knowledgeable and super friendly! She was born and raised in Victoria and knew all the special places to take us! Stay a little longer or a little shorter at any one place, it is up to you. I cannot imagine anyone seeing more of Victoria in such a short amount of time. Well worth the money! I HIGHLY recommend her! She is great!
Teresa RyanUnited States
Melanie did a great job of sharing lots of Victoria highlites with us in a short period of time. We all enjoyed learning about the history and how the city has evolved. She was flexible and let us spend as much time as we wanted at the various spots. My kids expressed interest in a small park that we saw at one of the stops, but she said there was an even better one, which we all loved! She picked us up and dropped us off at our ship which made the experience super convenient. Thanks!
Sarina PiergrossiUnited States
Melanie was very knowledgeable and personable, and we enjoyed spending time with her.
T BarrettUnited States
Our tour guide, Melanie K, was friendly, punctual and accommodating. What we found unique about the experience was that she didn't recite history from a script we could find anywhere, instead she introduced us to her home, sharing with us her passion and love for Victoria, which made us excited about too. She also listened to our family's interests and showed us things she knew we'd enjoy. Our afternoon with her was lovely, like we were spending time with an old friend that was happy to show us around!
Mary WeissUnited States
In our visit to Victoria w engaged MELANIE as all-day tour guide of that lovely city. We were totally satisfied and appreciative of Melanie's service! She was knowledgeable, organized, charming, punctual and sensitive to what we were interested in seeing. As our guest for lunch, she was engaging, gracious, and an enjoyable dining companion. Most noticeable was her pride in her job, Victoria, and Canada. All of which our veteran travel group of 6 greatly appreciated. Stars rating? 5++
Michael MakonMorrisville, PENNSYLVANIA, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.