Ashley AaronUnited States
Tour was wonderful, she was kind, flexible, & knowledgeable about everything on the tour. Perfect way to get the most out of the city when you are in for the day on a cruise! Highly recommend!
Jodi AimeUnited States
We had a limited number of hours in the evening on our stop in beautiful Victoria. Melanie did an awesome job filling the time and hitting the most interesting points in the city. She let us determine the speed at which we toured. We didn't feel rushed and we even took some time to relax and have a drink at The Empress hotel which she waited in the lobby for us. We couldn't have asked for a better guide and would definitely contact her upon our return to Victoria!
Paul TryUnited States
Melanie was great. Extremely flexible and focused on our desires and needs. She tailored our tour on the fly and even extended her time to allow for our personal situation. She encouraged us to walk the Fisherman's Wharf area, which was thoroughly enjoyed, before returning us to our hotel. Melanie provided a really great day for us in and around Victoria and at Butchart gardens. We highly recommend Melanie as she will make your day great.
Kim GaryUnited States
Melanie was an excellent tour guide! We were able to see a wide variety of areas in Victoria and she always had a smile on her face! She picked us up from Butchart gardens and took us to 3 beautiful wineries! Then, toured us around the city and the wharf! Absolutely beautiful town! She went above and beyond when we left a sweater in her car. She brought it back to the cruise line and made sure we got it. Would highly recommend her to others! Hopefully, we will see her again!
Barbara MoneyUnited States
Melanie was a great tour guide. She picked us up at 11am at the Clipper ship and brought us back at 6. We saw so much of Victoria that we would not have seen if we had not taken the tour. Melanie has different tours. I would highly recommend one of these tours.
Debora KatauskasUnited States
Melanie was a delightful guide in Victoria. She was very knowledgeable and professional and showed us some special places during the day and at night. She was very adaptable to change, as we had a couple of shoppers in our group. Everyone was happy!
Nadav SharirRaleigh, NORTH CAROLINA, United States
Melanie was an excellent tour guide. She was very familiar with the Victoria area. We managed in one day all the attractions in the city. She is a very friendly person and in one day we spent together we became close friends. We definitely recommend her as your tour guide if you plan to visit Victoria.
Anna SandefurUnited States
Melanie picked us up and took us to Butchardt Gardens first, per our request, then gave us a guided tour of the highlights of Victoria afterwards. She was very accommodating and engaging. We were so grateful she was able to fit us in at the last minute when another guide was unable to accommodate us, as we had such a limited time in Victoria. This tour allowed us to maximize our limited time. We really enjoyed meeting her and highly recommend her tour.
David Carolyn EckhoffUnited States
Very knowledgeable and accommodating. At the beginning of the tour our guide asked us about our interests and mentioned several compatible alternative venues. We told her of our interests, and she then started us out going to places that would suit us. She also mentioned some features of Victoria and vicinity that we might enjoy. Obviously one was Butchart Gardens, which is about 30 km from Victoria. Prior to going to the gardens we visited Sydney: a smaller delightful town. Highly recommended.
Beth CooperUnited States
Melanie is an AWESOME tour guide!! She met us at 9 AM right off the cruise ship for a 7 hour private tour - family of four - keeping everyone's interests in mind. Melanie is knowledgeable and super friendly! She was born and raised in Victoria and knew all the special places to take us! Stay a little longer or a little shorter at any one place, it is up to you. I cannot imagine anyone seeing more of Victoria in such a short amount of time. Well worth the money! I HIGHLY recommend her! She is great!
Teresa RyanUnited States
Melanie did a great job of sharing lots of Victoria highlites with us in a short period of time. We all enjoyed learning about the history and how the city has evolved. She was flexible and let us spend as much time as we wanted at the various spots. My kids expressed interest in a small park that we saw at one of the stops, but she said there was an even better one, which we all loved! She picked us up and dropped us off at our ship which made the experience super convenient. Thanks!
Sarina PiergrossiUnited States
Melanie was very knowledgeable and personable, and we enjoyed spending time with her.
T BarrettUnited States
Our tour guide, Melanie K, was friendly, punctual and accommodating. What we found unique about the experience was that she didn't recite history from a script we could find anywhere, instead she introduced us to her home, sharing with us her passion and love for Victoria, which made us excited about too. She also listened to our family's interests and showed us things she knew we'd enjoy. Our afternoon with her was lovely, like we were spending time with an old friend that was happy to show us around!
Mary WeissUnited States
In our visit to Victoria w engaged MELANIE as all-day tour guide of that lovely city. We were totally satisfied and appreciative of Melanie's service! She was knowledgeable, organized, charming, punctual and sensitive to what we were interested in seeing. As our guest for lunch, she was engaging, gracious, and an enjoyable dining companion. Most noticeable was her pride in her job, Victoria, and Canada. All of which our veteran travel group of 6 greatly appreciated. Stars rating? 5++
Michael MakonMorrisville, PENNSYLVANIA, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.