Marilyn CourtotUnited States
TOUR GUIDE RESPONSE: Dear Marilyn Courtot, Thanks a lot for your rating and review. I really appreciate it. I am very grateful for having shared with you a wonderful time today. I really enjoyed the tour along with you and your group. All of you were fantastic and nice. God bless you forever. I hope, you will return to enjoy another experience in Cartagena Colombia. Warmest regards, .jhon.
Jhon and his driver were lovely! We have so many amazing photos of birds to share. Was fascinating to see the roads and drivers in the walled city - I wouldn't drive there!
TOUR GUIDE RESPONSE: Dear Joanne Kokol, Thanks a lot for you rating. It means a lot to me. I really enjoyed giving you this tour along with your couple. ToursBylocals and me are very glad with you, for contacting us. God bless you. Warmest regards, Jhon.
Bryan GerstelUnited States
TOUR GUIDE RESPONSE: Dear Bryan Gerstel, Thanks for your rating and review. That means a lot to me. You and your couple Bárbara were very open handed to me, I really felt grateful for all we shared on the walking tour old city Cartagena. I wish you the best in life forever. Warmest regards, Jhon.
Barbara TiedemannUnited States
Jhon is a very polite thoughtful person. The only reservation we had was his accent was sometimes hard for us English speakers including one person with mild hearing loss. We often had to ask him to repeat. This was our third tour with an ESL guide, but by far the most difficult to understand
TOUR GUIDE RESPONSE: Dear Barbara, Thanks for your rating and comments. It will be for me, another apprenticeship on my job. About my accent, I am very passionate guide. I try to be the most reliable person, If one of the traveler (Dean) he couldn't understand me due to his hearing loss, I repeated him the words with very kindness and respect. On the other hand, the gold museum was not available for visitors, I beg your pardon. Thanks again, Jhon.
Elizabeth HoUnited States
Jhon was a great tour guide and provided us with a lovely tour of Cartagena. He was very accommodating and adapted to our pace. Very well organized.
TOUR GUIDE RESPONSE: Dear Elizabeth, I am grateful for having shared a wonderful experience with you and your party. Your review and rating make me more accommodating for all of my travelers. Thanks a lot again. The best wishes, Jhon.
TOUR GUIDE RESPONSE: Dear Allen Lynch, Thanks a lot for your review. I really appreciate it. I am very grateful for all we shared on the walking tour. Warmest regards, Jhon.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Mercedes AtilesUnited States
This is the 2nd time I have used Tours by Locals and I can't say enough words of praise and high level of satisfaction. This was a family reunion of my siblings, spouses, and family and we were so happy to be together. We had a private tour of the city and places of interest, customized to our likes and levels of energy, being that we were all senior citizens with some mobility issues. The transport and our guide Jhon were excellent and I recommend this tour without any misgivings.
TOUR GUIDE RESPONSE: Dear Mercedes, Thanks a lot for your rating and review of your tour along with your family and me. That means a lot to me. I am very grateful for all I shared with you in my city. God bless you forever. Warmest regards, Jhon.
Linda HarrisUnited States
TOUR GUIDE RESPONSE: Dear Linda Harris, Thanks a lot for your review. I really appreciate it. I really shared a wonderful experience with you and your party. You will be always welcome to my country. Warmest regards, Jhon.
William DohertyUnited States
Jhon was a great guide. The horse drawn carriage was entertaining and his commentary was excellent. He did whatever we asked and did it well.
TOUR GUIDE RESPONSE: Dear William, Thanks a lot for your review on the tour you enjoyed. I really appreciate it, I'll do it again for you and your friends. You were very open handed with me. God bless you. Thanks again, Warmest regards, Jhon.
Catherine RobertsANCASTER, ON, Canada
I booked this tour for a group of 8, Jhon took care of them, was very caring of any needs and they had a fantastic tour. very informative and fun, they would highly recommend booking Jhon again, he was an excellent guide. Cathy
TOUR GUIDE RESPONSE: Thanks a lot for your review Cathy, that means a lot to me. Mike and Lesley along with their friends in the group, were very open handed and kind. I really enjoyed with them an awesome experiencie in my city. Thanks again, Jhon.
Sharon CrossUnited States
We had a wonderful tour with Jhon. He showed us many different areas of the city. But the best part was that he arranged for us to see the inside of the Jewish Synagogue and meet the Rabbi. We did not ask him to do this, he arranged it on his own. But it was the best part of our tour for our group. We were very interested in the history of the Jews in Cartagena and Jhon provided that information. The walk through the old city was very informative. Jhon was a wonderful, friendly guide who we really enjoyed
TOUR GUIDE RESPONSE: Dear Sharon, Thanks a lot for your rating on the tour. I really appreciate it, I shared with you and your group an awesome experience in my city, you were very open handed and kind with me. Thanks again, Warmest regards, Jhon.
Debra C.United States
Jhon was fantastic. The horse and carriage ride through the colonial area was spectacular. He went above and beyond, with escorts taking us where other tours couldnt go. There were certain things we wanted to do that deviated from the laid out tour and he happily made it happen. He was knowledgeable and interesting, and had a great sense of humor. I can't say enough. I wish I could find a Jhon every where I went for my tours. Also, Tours By Locals is wonderful. I use them whenever I can. THANKS JHON!
TOUR GUIDE RESPONSE: Dear Debra, Thanks a lot for your review. That means a lot to me. I am very grateful for having been your local guide on this tour. You and your party, were fantastic and interesting persons. I will do the best for you in case you come back. Please, say hello to Russel, Sandra and Ruger. Merry Christmas and Happy New Year Warmest regards Jhon.
Mary AbramUnited States
One of Cartegena's finest treasures is the ToursByLocals guide Jhon. From the first contact via email, we knew we were in for a treat and this impression was reinforced in subsequent email conversations. The 4-hour tour was everything we hoped for and more - benefiting greatly from our earlier email conversations. Jhon was extremely knowledgeable, charming and a consummate professional. It was obvious that he took great pride in his profession and his country and we were richer for it.
TOUR GUIDE RESPONSE: Dear Mary and Frank Abram, I am totally grateful for all of your comments on your review you have submited. That means a lot to me, I have no words to express you, the best travelers I have met in my job. You were very polite and interesting couple, your kindness was magnificent too. I have no doubt to give you a new tour with the greatest passion and attitude in my city, you will be always welcome to my country God bless you forever Warmest regards. Jhon Rivero.
The less than 5 star rating is because of the initial connection. We were told to walk for 5 minutes following the walking signs - and NOT to catch the shuttle bus as it would go a long way away. We did this and there was no one with signs. The shuttle bus pulled up and the end of the walking signs!! I had to go back towards the ship and eventually found a young lady with a sign who could not speak English. Eventually found Jhon but it took 20 minutes. Very poor directions. Tour itself was great. JhonVG
TOUR GUIDE RESPONSE: Dear Maurice, Thanks a lot for your comments on the tour. I really appreciate that, however I will take your advice to improve my job. I recognize my sttaf was not on the ball to meet you, I need to arrange it with my suppliers and do the best I hope to see you likewise in december Warmest regards Jhon.
Jon L.Dorena, OR, United States
We encountered a walking encyclopedia for our tour of Cartagena! Jhon practically adopted us as family in showcasing his city. He accommodated individual needs with seemingly no effort. He shared personal experiences to provide perspective to our excursion. The air-conditioned van was a welcome respite from the heat and humidity, and Jhon's timing for this little oasis was impeccable! He deserves all the stars in the sky. Thank you a thousand times, Jhon.
TOUR GUIDE RESPONSE: Dear Jon, Thanks a lot for all your comments about the tour you enjoyed. I really appreciate that, I felt very glad with all I learned in your stay, besides your members of the group they were very kind and patient too. You were an awesome dude. Again, thanks. Warmest regards. Jhon.
Michael RickusUnited States
Jhon is a truly nice man who goes beyond to make the tour everything you want. Tell him what you are thinking and he will figure it out! He is very knowledgeable, we learned an enormous amount. Additionally, we felt very safe. This experience was well worth the price.
TOUR GUIDE RESPONSE: Thanks a lot Michael and Julia Rickus, I really appreciate that. I hope you are still having fun on your trip, I did my best on your stay in Cartagena, and I will do it again if you come back again. Warmest regards.
Scott BauhoferUnited States
Everything about this tour was fantastic. The tour guide was the best guide we have ever had on any tour and we travel a lot. He was exceptional in his knowledge and history. And in addition he was extremely wonderful with our son who is disabled. The van driver was also fantastic as was our carriage driver. I cannot say enough kind words about our guide. We highly recommend!
TOUR GUIDE RESPONSE: Thanks a lot Scott. I am very grateful for your kindly conments about the tour you enjoyed. Your son Nicholas was very happy, your wife was very kind. That means a lot to me, I will send you the picture via this email as soon as possible. Warmest regards Jhon.
TOUR GUIDE RESPONSE: Dear Clarise Lacerda, Thanks a lot for your review. I am very grateful and I really appreciate that. I wanted to give the best for you on your tour, say hello to your friends. Warmest regards. Jhon.
Frank RandazzaUnited States
Our group of 7 recently had a tour with Jhon in Cartagena. Kudos to Jhon, he went way beyond. The group enjoyed the day and Jhon's concern for the group. Keep up the good work. Thank you.
TOUR GUIDE RESPONSE: Hello Frank, Thanks a lot for your review, that means a lot to me. Your party was very open-handed.
Zakir AnsariMississauga, ON, Canada
TOUR GUIDE RESPONSE: Dear Khadija Ansari, Thanks a lot for your review, that means a lot to me. It was nice meeting you. You are very kind. Warmest regards, Jhon.
Eugene MyersUnited States
Jhon was an extremely accommodating & knowledgeable guide. We shopped for emeralds and ended up going back to the first place we visited (Mr. Emerald) to purchase. Jhon made sure we were there at the opening at 9:30 AM and had no problem taking us back. We toured the La Popa Monastery, Gold Museum, and Inquisition Palace. Jhon was very informative. Would do this again with Jhon in a New York minute. Too bad we only had 4 hours in Cartagena. We were amazed at the traffic and how well we got around.
TOUR GUIDE RESPONSE: Thanks a lot, I am very grateful for all of the things we shared on the tour. All the best. Jhon Rivero
Sandra HaulterUnited States
We loved our tour with Jhon. He was professional and very knowledgeable about the city. He was friendly, very personable, and worked hard to ensure that our family group had a great visit. We would certainly recommend him to other visitors to Cartagena.
TOUR GUIDE RESPONSE: Dear Sandra, Thanks a lot for your rating. I am very grateful. All the best. Jhon.
Alan NatterUnited States
Jhon was knowledgeable and very enthusiastic. He and his driver, Eduardo provided my wife and I with an enjoyable day walking the old part of Cartagena
TOUR GUIDE RESPONSE: Dear Alan, It is nice to hear from you along with your wife. I hope the journey on the cruise ship was awesome for you. I want to give the thanks to you for your comments, that means a lot to me. Say hello to your wife Evelyn, both were very kind. All the best. Jhon Rivero
Glenn SchaabUnited States
TOUR GUIDE RESPONSE: Thanks a lot Glenn, It's was a pleasure for me to be the local tour guide on your tour in Cartagena, I am very grateful for your review. I hope to see you and friends again.