Traveler Reviews of Private Tours in Penang Malaysia by Tour Guide Indra S. (Guide #15999)


Geetha Arumugam

Singapore
Rating

Tour: #291365, [5~12 paxs by Tour Van] Half-Day X 3 Days Customized Penang Tour, George Town, Pulau Pinang, Malaysia    view tour
Date: Jun 5/18

TOUR GUIDE RESPONSE: I was really happy serving your family. Thanks.

Ronald Korn

United States
Rating

Tour: #209972, [1~4 paxs by Car] Penang City Tour, George Town, Pulau Pinang, Malaysia    view tour
Date: Apr 6/18

Indra was terrific. She is knowledgeable and enthusiastic. Every place she suggested for a visit was a treat. She also had her brother driving and he was very pleasant and helpful.

TOUR GUIDE RESPONSE: Thank you, Sir. Nice to meet you.

Fred Rotenberg

United States
Rating

Tour: #209977, Customized: 11 Hours Penang City Tour, George Town, Pulau Pinang, Malaysia    view tour
Date: Feb 15/18

Gwendolyn Wong

Mandaluyong, METRO MANILA, Philippines
Rating

Tour: #209983, [44 paxs by Coach] Penang City Tour, George Town, Pulau Pinang, Malaysia    view tour
Date: Nov 29/17

TOUR GUIDE RESPONSE: Sorry that two of the older guests felt sick due to the hot and humid weather.

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.

Gnanasegeran Selvadurai

United States
Rating

Tour: #209972, [1~4 paxs by Car] Penang City Tour, George Town, Pulau Pinang, Malaysia    view tour
Date: Aug 20/17

Less knowledgable in most of the site visit, she reads the tourist/visitor's notes on display. We don't need a tour guide if we wanted someone to read of the display signs.

TOUR GUIDE RESPONSE: The mini museum at Khoo Kongsi clan house is mainly about history narrated on wall. It’s very common for TGs to briefly point and show a few things from the wall and explain to visitors the rest. But that doesn’t mean I am “less knowledgeable”. I have conducted the tour up to the standard.

William E.

United States
Rating

Tour: #209977, [5~12 paxs by Tour Van] Penang City Tour, George Town, Pulau Pinang, Malaysia    view tour
Date: Mar 25/17

Very flexible guide who maximized what we experienced.

Douglas Ayton

Australia
Rating

Tour: #291375, [1~4 paxs by Car] Half-Day Penang City Tour, George Town, Pulau Pinang, Malaysia    view tour
Date: Mar 11/17

I arranged a half day Georgetown tour with Indra. I cannot speak highly enough of the professionalism, care and attention to detail Indra demonstrated. Indra was well prepared, organized and committed to showing me the highlights of her beautiful city Penang. I felt as though a good friend was taking me around, checking on my enjoyment and satisfaction throughout the day. While I have numerous fond memories of the city, the personal nature of her tour ensured my experience surpassed my lofty expectations.

Emiliana Cindie Kusumawati

Indonesia
Rating

Tour: #209983, [44 paxs by Coach] Penang City Tour, George Town, Pulau Pinang, Malaysia    view tour
Date: Mar 6/17

Overall the trip and transportation is good enough. Especially the bus. The bus made us relax and enjoy the trip. Moreover, Indra is very helpful and flexible. Thank you.

Emiliana Cindie Kusumawati

Indonesia
Rating

Tour: #209983, [44 paxs by Coach] Penang City Tour, George Town, Pulau Pinang, Malaysia    view tour
Date: Mar 6/17

Overall the trip and transportation is good enough. Especially the bus. The bus made us relax and enjoy the trip. Moreover, Indra is very helpful and flexible. Thank you.

Mitchell Tyner

United States
Rating

Tour: #209972, George Town, Penang Cultural & Historic City Tour (by CAR up to 4 paxs), Penang, Pulau Pinang, Malaysia    view tour
Date: Mar 12/16

Indra is knowledgeable, friendly, flexible - just what we needed!

Eloy C.

United States
Rating

Tour: #209972, George Town, Penang Cultural & Historic City Tour (by CAR up to 4 paxs), Penang, Pulau Pinang, Malaysia    view tour
Date: Feb 21/16

Indra met us as we debarked from our cruise and whisked us off for a fun and enlightening day. She was well informed and moved us along at a good pace. Our only complaint was that the car was a bit tight for 4 people.

TOUR GUIDE RESPONSE: Will definitely upgrade my car if I get more bookings from nice visitors like you. Cheers!

Jill Faunt

Australia
Rating

Tour: #209977, George Town, Penang Cultural & Historic City Tour (by VAN up to 12 paxs), Penang, Pulau Pinang, Malaysia    view tour
Date: Jan 15/16

Indra guided our tour of Penang with professionalism and care. We felt well looked after. The cruise boat ran one hour late letting us off and she managed to rearrange expertly so we didn't miss anything we really wanted to do. I felt our family of 9 including teenagers were in extremely capable hands,we thoroughly enjoyed our day.

TOUR GUIDE RESPONSE: Thank you for the review. We had a very short time. Otherwise, I would really like to show you more interesting places.

Leigh Krongold

Australia
Rating

Tour: [By Tour Van] 1-Day George Town, Penang Cultural & Historic City Tour (Mini tour van transportation included), George Town, Pulau Pinang, Malaysia
Date: Jan 5/16

Indra was a fantastic guide. She was friendly and professional and was very happy to make any changes to the day as we required them. For example, during the tour we decided to skip a visit to the museum as we were getting a bit over heated and asked Indra if she could take us to high tea at a hotel instead. She made some phone calls and was able to get us into the loveliest hotel for high tea. She was so happy to accommodate change the planned tour.

TOUR GUIDE RESPONSE: Thank you. Hope to see you again in Penang.