TOUR GUIDE RESPONSE: Hi Amanda! Thank you for your review. I apologize if the tour was not that perfect tour you were expecting but I appreciate the feedback and will most certainly use it to improve my service. My best wishes to all of you! Enrique
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Audrey C.Mount Dora, FLA, United States
5 days with Enrique. Asked for an unusual tour (out of the city, meeting local people, art, food and info.) Enrique is laid back, motivated to meet your needs. he actually connects. Enabling one to ask many questions re: culture, religion, politics, traditions etc. We visited homes of his friends at different socioeconomic levels. Willing to go as slowly or as quickly as needed. Old or young not an issue. Great english. 2 months of e-mails to meet our special interests.
TOUR GUIDE RESPONSE: Hi Audrey! Thank you for sharing your thoughts about our 5 days together! I had a great time too!! Hope I contributed to making your experience in Mexico good enough for you to want to come back very soon!! All the best and please say hi to David for me!! Cheers!!
Judith GroszUnited States
Since I did not go on the tour due to illness, my review is sparse. My friends liked the tour and they learned a lot. They like Enrique. However, the tour of the pyramids was a bit too long—the original request was to see the pyramids and well as another area of the city. A visit to 3 sites rather than 5 would have been enough.
TOUR GUIDE RESPONSE: Hola Judith! I Hope you can come next time Judith! It was a fun day and although doing the whole archeological site was what I understood everybody wanted to do, maybe we could´ve done half and then something else in the city. I did still offer one more spot back int he city, and going back to the hotel was the request. I appreciate the feedback and will certainly help me to obtain that 5th star next time!! All the best! Enrique
Nancy GreenUnited States
Enrique arrived on time with his excellent driver. We all enjoyed breakfast and lunch together. Most importantly, in between he gave us a terrific tour of Teotihuacan. He laid out all the options of the day and we chose what to do. Enrique is fun, knows his stuff, and is an all around good guy. Plus his English is excellent. Highly rated.
TOUR GUIDE RESPONSE: Thank you el muchacho for tour like aires Nancy! Glad to be part of the good experience you've had in Mexico. All the best!!
James MurtaughUnited States
Enrique was our guide and he was wonderful....personable, very knowledgeable and an absolute pleasure to spend the day with. He personally accompanied me up the highest pyramid to be sure I got up and down safely. His attention to my wife's needs were most appreciated. His guided tour was one of the highlights of our stay in Mexico City. We took the five hour tour and it was perfect. Highly recommend Enrique.
TOUR GUIDE RESPONSE: Hi James! It was a pleasure meeting you!! Have a good rest of your time in Mexico and come back soon! I send you both my best wishes!! Enrique
Eric StellerUnited States
Enrique was an incredibly knowledgeable guide who's command of both English and Spanish was inspiring. He was entertaining and engaging for our entire family and left us with a true sense of fascination and wonder at the incredible level of effort that went into the construction of this city and the mystery that surrounds it. We want to go again!
TOUR GUIDE RESPONSE: Hi Eric! So nice to meet you all, and I feel really happy to know you had a good time and learned something new! You guys are great!! Regards to all! Enrique
Rob WoodcoxUnited States
Wow! I couldn't be more happy with this thrilling experience- we got to witness the pyramids at Teotihuacan and the whole experience felt like magic. I've never seen anything like this historical masterpiece, so I'm really happy Enrique offers this experience. We also ate at the best authentic Mexican all you can eat cantina and I loved seeing live traditional dance and music performances, not to mention authentic obsidian carvings by local sculpture artists. Please don't wait a moment to take this tour!
TOUR GUIDE RESPONSE: Thank you Rob! Another fun day!! Enrique
Rob WoodcoxUnited States
Wow, I would highly recommend Enrique as your next guide to Mexico City. I was thoroughly impressed by Enrique's depth of knowledge regarding both food and history, creating the perfect blend of new experiences as we traversed the historic center of Mexico City. I loved his outgoing personality and how prepared he was for our every need, including water, sunscreen, and even strategically planned bathroom and sitting breaks to rest our feet. Thank you for an amazing and memorable experience Enrique!
TOUR GUIDE RESPONSE: Hi Rob! Thank you so much for your kind words! I really appreciated the day together! It was fun, and I am very happy to know you guys had a good time!! It makes my day! Enrique
Diana BreisterUnited States
Enrique was, by far, one of the best tour guides we have ever had! His flexibility, kindness, and professionalism is unmatched by most all guides we have had before. He even bought us magnets at Teotihuacan! Be sure to schedule with him when in Mexico City!
Diana BreisterUnited States
Enrique was, by far, one of the most generous, kind, flexible, and knowledgeable tour guys we have ever had! My family has traveled all over the world, from South America to Europe and Africa, and Enrique's professionalism and amazing demeanor is absolutely unmatched. When in Mexico City, make sure to schedule with him!
TOUR GUIDE RESPONSE: Hola Diana! Thank you for everything! it really was two good day with you and your family!! My best wishes! Enrique
Oscar BarreraUnited States
Exellent Tour by Enrique, he was very friendly and accomodating, highly recommend his services when you visit Mexico.
TOUR GUIDE RESPONSE: Oscar! Thank you, guys! it was great meeting you! hope you are having fun in San Miguel de Allende, and hope we meet again! Best regards, Enrique
Enrique was a great tour guide. I wanted something very simple and easy - I didn't need hours and hours at sites and he understood this. The visit to the pyramids a highlight! Enrique is a local Mexican guy, young and a great option for anyone looking for a tour anywhere!
TOUR GUIDE RESPONSE: Hola Rebecca! Thank you for your comment. I really appreciate it! Glad to know you had a good day, as I did too. All the best!! Enrique
Robyn ReevesUnited Kingdom
Such a nice guy. Thoughtful. On time. Relaxed. Accommodating. Knowledgeable. Thank you!
TOUR GUIDE RESPONSE: Dear Robyn, Thank you for your comment. It was a great day!! Hope you are enjoying your time in Mexico. Have fun in the Mayan Rivera. All the best! Enrique
Sean LindbloomUnited States
Enrique was prompt, knowledgeable, and fun to hang out with. We had a group of 10 for a bachelor party and he gave us the perfect tour of the pyramids we were looking for. It was a comfortable, air conditioned ride from where we were staying as well. I recommend Enrique for future private tours and I would book him again if I was back in town.
TOUR GUIDE RESPONSE: Hi Sean! Thank you for your comment! It was a good day! Hope to see you guys soon!! Cheers! Enrique
Sam GrayUnited States
Enrique was a fantastic and friendly guide! It was the best way to visit the ruins -- he picked us up right outside of our apartment, we had a fantastic breakfast before climbing the ruins -- which were incredible. He was very knowledgeable and really adapted to our mood and energy level. He even brought extra water and some Mexican candy for us :) I highly recommend this tour with Enrique -- great guy and incredible experience!!
TOUR GUIDE RESPONSE: Dear Sam, I much appreciate your thoughts about the tour. I am pretty sure we would´ve not made it without that breakfast!! Take good care and hope to see you guys soon again! Enrique
Alma HavericUnited States
"We were all 7 of us extremely delighted with the Sunday tour. Our tour guide, Enrique was terrific. He was knowledgeable, accommodating and very pleasant. I will definitely recommend your city tour to our friends who are traveling to your beautiful city."
TOUR GUIDE RESPONSE: Hola Alma! Thank you so much for your comment! So glad to know you guys enjoyed your time here!! Hope to see you guys again sometime soon! My best wishes! Enrique
Melvin PopeUnited States
His attentive communication for our very last minute tour worked out perfectly. Enrique was knowledgeable, patient and fun to be with for our long day tour of Mexico City. His car was comfortable w/ A/C and his driving skills were safe. He stopped & lingered for anything we wanted, including a quick stop at the dept store! Took us to lunch like locals. We even felt like VIPs when we forgot to buy our own museum tickets and he got a friend to help out! I highly recommend.
TOUR GUIDE RESPONSE: Hi Melvin! It is great to hear from you, and even better to know you enjoyed our day together as much as I did. Thank you for everything too and do let me know if you ever come back for some more Mexican adventures! I´ll be happy to do the second part!! All the best!!
Lori LiuUnited States
Enrique was a wonderful guide and our trip to Tepotzlan was a highlight of our trip! We started out by visiting a local chocolate shop to get some caffeine before hiking up the mountain. Great way to start the morning! He was knowledgeable yet laid-back in his style, and after the hike, took us to a wonderful place for lunch and ice cream, and finished off at the market. Well paced for our family of various physical abilities. And he was so generous to get us a handicraft gift and a taste of Pulque.
TOUR GUIDE RESPONSE: Hi Lori! It was my pleasure sharing this amazing place that I love, with you and your family!! So glad to know you liked it too and had a good time. I was impressed with your kids and their excitement to hike up the mountain! Take care and thank you too for a great day! My kind regards to you guys!! Enrique
Daniel EbromUnited States
Enrique organized our boat tour of the lake of the Floating Islands, and the boat ride was fantastic. We had a private boat for our group, with great food and drinks, and ultimately a mariachi band. My wife and her parents were extremely pleased by the afternoon's boat ride: it was exactly the experience that they had hoped for.
TOUR GUIDE RESPONSE: Hola Daniel! Thank you loads for your comments! I really appreciate it. It was a good time, sharing those three days with you was fantastic! Let me know if you come back! Regards to all the family! Enrique
Daniel EbromUnited States
This tour to the pyramids was fabulous. Enrique knows many details of pyramid construction and history, and he is a great guide. He is also very flexible, and adapts his tour to the abilities of his customers. He set up the balloon ride for our group, and was very helpful in many ways!
Daniel EbromUnited States
Enrique is articulate, informative, and charming. He is a great guide to Mexico City.
Sam StelletelloUnited States
Enrique was spectacular! We had so much fun having churros and latte before going to the Freida Kahlo house and museum, then lunch at the market before going off to an afternoon on a personal boat trip complete with Mariachis. Fabulous, fabulous, fabulous! Sam
TOUR GUIDE RESPONSE: I really appreciate your words Sam! We did have a great time! Sincerely, Enrique
Margaret McleanUnited States
Enrique was wonderful. He picked our family of 6 up (with his driver) was very friendly with us all. Even He was a local resident of Mexico City, born and bred - but spoke fluent English. His tour of the pyramids was perfect -- filled with all the information we could ever want, but made it fun for the kids. He had some friends along the tour which was nice to get a little extra attention. I would definitely recommend a guide if you are doing the pyramids -- well worth it. And Enrique is your guy!
TOUR GUIDE RESPONSE: Hola Margaret! It was great to meet you and your family! I appreciate your words but what really makes me happy is to know that you guys had a good time, and learned new things about Mexico! Best regards, Enrique
Thomas NemilaUnited States
The tours by locals service is excellent. My guide, Enrique was one of the, if not the best tour guide I have ever been guided by. He clearly understands the notion of customer first. He was extremely diligent and tirelessly arranged all of my requests (some not typical tourist endeavors) in advance and able to suggest valuable points of interest to fill open time in parts of the agenda I had not planned. If you are lucky enough to secure the services of Enrique, you will not be disappointed!
TOUR GUIDE RESPONSE: Hi Thom! I thank you for your words and for such a fun week! I am really looking forward to your pictures of the trip!! Regards to you, Mike and Thom Jr. Enrique
Erik Lennart SkoogSweden
Enrique is a one of the greatest guides I have met. He is very talented, skilled and you will definitely not have a boring time with him. He plans his tours very well and you can feel very safe in the Mexico City surroundings.
TOUR GUIDE RESPONSE: Erik! Thank you for the your comments and thoughts! I really apreciate it and also enjoyed the time with you! All the best, Enrique
Preethi KrishnamurthyUnited States
Enrique is the best guide and extremely fluent in English! He knows the places in Mexico City that are hidden from an average traveler. Be it certified street food or safe insured parking spaces, he had us covered. You wouldn't go wrong in hiring Enrique if he has availability.
TOUR GUIDE RESPONSE: Hola Preethi! It was great meeting you! Hope you had a good time in Puerto Escondido too!! Enrique
Ahmed KhaishgiUnited States
We booked back-to-back tours w/ Enrique. The first day was a Mexico City tour and the second day was a Teutocahn half-day tour. Enrique is a relaxed person - speaks perfect English - and knows Mexico City well. He got on great with our elder 2 boys (13 & 12 year olds) discussing music, games and just talking. Everything was at a relaxed pace - he was easy to work with & very flexible. Because parking was very hard, he even called in his friend to come drive us so we didn't have to deal with it!
TOUR GUIDE RESPONSE: Thank you, Ahmed for two fun days too! You have a beautiful family, and it was a pleasure meeting you all! Hope that restaurant you went to was good!! Take care! Enrique
Ahmed KhaishgiUnited States
Georgina EspinosaUnited States
We scheduled three different guides during our Mexico City trip. Enrique by far was the most accommodating of the three. He was very patient and did not have any problems with us changing the schedule. We told him what our interests were and what we wanted to visit. Enrique even took us to some of his favorite spots for food, coffee and hot chocolate. If we were to return to Mexico City we would definitely request a tour with him again. Thank you Enrique for a wonderful day!
TOUR GUIDE RESPONSE: Hola Georgina! I really appreciate your words and can tell you that I´d be more than happy to see you guys again to take you on another adventure! All the best! Enrique
Bill H.United States
My last day of touring with Enrique was a visit to the magical town of Tepoztlan! Charming locale with a bustling local market full of food, produce and craft vendors. Very special! Enrique was so engaging with shop owners and I could feel his love for this place. We hiked up the stone trail to the top of the mountain to see the Mexica Tepozteco pyramid. Great views of the town below and one could almost feel the presence of the god Quetzalcoatl! Thank you, Enrique, for 4 amazing days! :-)))
TOUR GUIDE RESPONSE: Tepoztlan is one of my very favorite places ever, glad you liked it too! I have to say; thank you, Bill, for choosing me as your guide and for choosing Tours By Locals too! It was a great experience for me too. You are a great person and hope we meet again soon! My best regards and wishes, Enrique
Bill H.United States
My 2nd Express Tour started with Frida Kahlo's Casa Azul and museum in Coyoacan. After the self-guided tour, Enrique and I walked through the plaza taking in the sights of this lovely town. Great tostadas at the local market and yummy churros for dessert. Enrique knows just where to go for the best food and drink! Flatboat ride along the canals of the floating gardens of Xochimilco; delightful! Once again, Enrique showed that he knows how to design a tour! Informative and full of local sights and sounds!
TOUR GUIDE RESPONSE: This was an amazing day Bill! Glad to know you liked my choices for food and snacks! that coffee is great too! We shall be back for more! Enrique
Bill H.United States
My, my what a day!! I was a little hesitant about the hot air balloon ride, but SO glad I did it. Enrique took me to the site and up I went! Perfect way to see the Teotihuacan complex! After the ride we had a delicious buffet breakfast with local fare, spent several hours walking through the site with Enrique explaining the significance of the pyramids and surrounding areas. Visited a shop with beautiful obsidian and silver works. Ended the day with a tour of the Museum of Anthropology. Unforgettable day!
TOUR GUIDE RESPONSE: Bill! I am happy that you decided to go for it! It is super safe and what a view of Teotihuacan right? Regards, Enrique
Bill H.United States
Enrique was the ideal guide for my 4 days in Mexico City! Every tour we went on was customized based on my interests. He is passionate about what he does and so very flexible with itineraries and the time it takes to see everything. It's such a treat to have a guide that isn't rushing you through the sights. This first express tour concentrated on the historic center, the Templo Mayor site and the downtown area of the city. 10 hours later the day ended with Mariachi players and a big smile from me!
TOUR GUIDE RESPONSE: Hola Bill! So glad to know you enjoyed your stay in Mexico City!! I had loads of fun too! Sincerely, Enrique
Great tour! Having very little time in the city, I feel like I nevertheless got a sense of the place and its incredible history. Enrique speaks 100% fluent English, provided lots of interesting commentary, and the car was very new, clean and comfortable. I look forward to seeing Enrique again the next time I find myself in Mexico, or the next time he comes to Canada!
TOUR GUIDE RESPONSE: Dear Robert, Thank you for your comments and feedback, I wish I could´ve shown you much more, though I am sure we'll get the chance to meet again in Mexico and in Canada!! take care and stay in touch. Sincerely, Enrique
Stephen SpencerUnited States
We hired Enrique for two days. Our flight was delayed by 7 hours into Mexico. Enrique was kind enough to re-arrange his schedule to accommodate a late start and move things around to make our trip more enjoyable. In the end, we had a wonderful stay. Our two-day trip was customized as we didn't particularly care too much for cliché tourist spots. We wanted to go off the beaten path, and left it to Enrique to surprise us and we loved it !!! Enrique is fluent in English and French. Highly recommended
TOUR GUIDE RESPONSE: Thank you for your kind words Stephen! So glad to hear you enjoyed your quick visit!! Don´t forget "La cucaracha" Enrique
Stephen SpencerUnited States
We hired Enrique for two days. Our flight was delayed by 7 hours into Mexico. Enrique was kind enough to re-arrange his schedule to accommodate a very late start and move things around to make our trip more enjoyable. In the end, we had a wonderful stay. Our two-day trip was customized as we didn't particularly care too much for cliché tourist spots. We wanted to go off the beaten path, and left it to Enrique to surprise us and we loved it !!! Enrique is fluent in English and French. Highly recommended
TOUR GUIDE RESPONSE: Hello Stephen! It makes me so happy to know you enjoyed your two-day tour! Flexibility is no problem at all and I am happy you liked the spots I took you to! Take care! Enrique
Tong YangUnited States
Erique is a great local guide. He is very friendly and goes out of his way to make the group feel comfortable. He is also very flexible and willing to work with the group to plan a customized itinerary. With our tour in Teotihuacan, Erique took us to all the major sites and was able to provide good context/stories behind them.
TOUR GUIDE RESPONSE: Hola Tong! Thank you so much for the comment! I really enjoyed that day with you guys! I will be waiting for your next visit and hope you´ll keep traveling with TBL. Cheers! Enrique
Courtney WellerUnited States
Enrique is a kind and conscientious guide. He is thoughtful and willing to shape an experience as requested. What he lacks in occasional specificity - but who could know everything about a multi-million person city which is centuries old - he more than makes up for in genuine interest/curiosity/earnestness for all subjects . I recommend him whole heartedly and blame the tourist for any deficiencies in experience.
TOUR GUIDE RESPONSE: Dear Courtney, I appreciate your feedback very much and appreciate the time you took to write it. As I told you during our tour, it barely feels like work when you have genuine fun, and I know I did with you guys. I hope you had a great rest of your trip and a safe flight back home and also hope we meet again. Sincerely, Enrique
Cody WardEstevan, SASKATCHEWAN, Canada
Using ToursByLocals was an amazing way to experience Teotihuacan near Mexico City. Enrique our guide was very personable and we had the greatest time spending the day with him. We gained insight into the heritage of Mexico City that toursts don't normally get to discover. Enrique was thoughtful, good-humored and attentive to all our questions and added to our experience. If you want to have an excellent tour Enrique is highly recommend.
TOUR GUIDE RESPONSE: Dear Cody and Brandi, I am so happy to see your comment and let me tell you I won´t forget the great time we had together and how we laughed so much over that funny situation, what a good story to tell! Hope you come back soon!! Sincerely, Enrique
Stuart InnesUnited States
Good knowledge of the area, more than willing to change schedule, excellent knowledge of languages.
TOUR GUIDE RESPONSE: It was a great time with you and Megan, Stuart. Hope you come back to visit soon!!
Christopher Proulx ProulxCanada
My wife and I were very satisfied with our tour of Mexico City with our tour guide, Enrique. Enrique took us to a lot of places where we were able to learn the history of the city, as well as to alot of great food locations so we could enjoy some excellent, authentic Mexican food. Thank you for this opportunity!