Charles ParkeUnited States
Claire was great for our group picking us up at the ship, touring us around Auckland for 3 hours and then taking us to the airport. She was especially cheerful and helpful helping us get our luggage into her van. This group of old retirees might have brought too much stuff. We were able to see the major sites and got in some needed walking also. She has a lot of knowledge of the area, presents it well, and related well to us. I recommend her as a tour guide.
TOUR GUIDE RESPONSE: Thanks Charles for the excellent review! It was my pleasure to show you Auckland - you were a very happy group! All the best for your next holiday! Kind regards to all, Claire
Robert DowellUnited States
Claire did an amazing job showing us the highlights of Auckland. She was very friendly and accommodating. Her van was immaculate. She was very easy to understand and extremely knowledgeable. I would highly recommend her on your visit to Auckland!!!!
TOUR GUIDE RESPONSE: Thanks Robert for the great review! It was my pleasure to show you all around Auckland and I really enjoyed your company. I do hope that you will come back! Kind regards, Claire
William BrownfieldUnited States
The weather was not great so Claire was able to adjust and modify our tour for the weather. She knows her stuff and does a great job.
TOUR GUIDE RESPONSE: Thanks Bill for the lovely review. Yes, it's easy to modify trips as we go as there is so much to see in and around Auckland. All the best for future travels, Claire
William BrownfieldUnited States
the glow worm caves were great. they are about a 2 hour drive from the port in Aukland so plan a lot of time. Claire is a great guide and tries to make your tour personal. I would recommend Claire.
TOUR GUIDE RESPONSE: Thanks Bill for taking the time to send the nice review. I hope you all had good flights back. It was great to meet you all and I wish you all the best! Kind regards, Claire
Norman DaileyUnited States
Claire was an outstanding guide, one of our best guides ever. Our prearranged itinerary was a starting point, but we feel we saw so much more, with great stories about history and local culture. Claire also provided lots of tips on traveling in New Zealand and what additional things to do in Auckland. Thank you Claire.
TOUR GUIDE RESPONSE: Hi Norman, thanks so much for the amazing review! I am so pleased that you enjoyed the day. It was certainly my pleasure to show you around. I wish you great adventures and fun for the rest of your time in New Zealand. Kind regards, Claire
Allan JonesUnited States
Allan JonesUnited States
Robert MangelUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
We chose the Wild West Coast Tour with Claire while visiting Auckland off our Cruise - we had a wonderful day and were not disappointed, Claire was fantastic, very informative and went the extra mile to please. Thank you so much Claire, when in Auckland again we will definately be using Tours By Locals again. Booking easy, with no problems. Great experience.
TOUR GUIDE RESPONSE: Hi Jenny, thanks so much for the great review! I hope the rest of your celebration went well. It was my pleasure to meet you all and take you to the Wild West Coast - it never fails to impress.. All the best to you, Claire
Irene AmadioUnited States
Fabulous tour. Claire was informative and fun. She took us to amazing beaches and rainforests, and an amazing waterfall, while telling us all about New Zealand and the culture. Our group was able to see how magnificently beautiful New Zealand is. I fully recommend this tour.
TOUR GUIDE RESPONSE: Thank you Irene for the lovely review, I do appreciate it. I had a fun day with you all as well. The great weather showed off the Wild West Coast black sand beaches to perfection! All the best to you all for future travels, Claire
Diane PaulbeckUnited States
Claire was a great private tour guide for the 4 of us that finished our cruise in Aukland. Claire communicated with us before our trip and met us right on time from the ship. She drove us all over the city modifying it to what we wanted to see. In Claire's van we could go places a big bus could not and see much more. She is very knowledgeable and obviously proud of the city she lives in. We also arranged to be taken to the airport for our trip home to the USA. We highly recommend Claire & this tour!!
TOUR GUIDE RESPONSE: Thank you Diane for the lovely review! It was my pleasure to show you around Auckland city and of course get you to the airport on time. Best wishes for future travels, Claire
Janet GinnUnited States
Claire was very friendly and helpful. She adjusted our tour to meet our needs and mananaged to complete all the scheduled highlights. We really eenjoyed her knowledgeable commentary. We highly recommend Claire. Thanks Claire for all your help!
TOUR GUIDE RESPONSE: Thanks Janet for your excellent review! It was my pleasure to show you around Auckland. Best wishes for future travels! Kind regards, Claire
Edward DennisonWASHINGTON, DISTRICT OF COLUMBIA, United States
Claire was terrific in showing us the beautiful coastal areas of the North Island and giving us the chance to do several hikes. Her choice of lunch place was exactly what we like: high quality, creative, casual food.
TOUR GUIDE RESPONSE: Hi, thanks so much for the great review! It was my pleasure to show you all around the West Coast black sand beaches near Auckland. So pleased that you enjoyed the lunch as well - there is something for everyone on the menu. Best wishes for future travels! Claire
Linda HestenesUnited States
Great trip - Claire was wonderful!
TOUR GUIDE RESPONSE: Thanks Linda! It was my pleasure to take you all on the tour and I am so glad you enjoyed it. Hope that you decide to come back to New Zealand one day. Kind regards Claire
Paul ShabayUnited States
Claire did a masterful job of giving us an informative tour of Auckland, but did even better in guiding us to New Zealand's West Coast and exploring the beautiful rainforest,black beaches and hidden waterfalls. She is an excellent guide, and is extremely knowledgeable about Auckland and the surrounding areas.
TOUR GUIDE RESPONSE: Thanks Paul for the great review! It was my pleasure to show you not only Auckland city but the main highlights of our West Coast rainforest area such a short distance away. Wishing you all the best for future travels, Claire
David G.United States
Great guide of Auckland. Very personal and pleasant. Highly recommended.
TOUR GUIDE RESPONSE: Thank you David for the lovely review. It was a pleasure to show you both around Auckland! Best wishes for the future, Claire
Beau SteadyUnited States
Nice relaxing option moving outside the city. Includes a visit in the quaint village of Matakana and numerous alternative options to include on the way their and back from walks in the bush to local pubs, wineries, working farms, cheese making and honey producers. Claire is a gen of a host who makes sure all are comfortable and satisfied with the tour. Excellent choice to consider.
TOUR GUIDE RESPONSE: Thanks very much for the great review! I'm so pleased you enjoyed your day so much and also that you got the great picture of the pub patrons ;) All the best for the future.
Beau SteadyUnited States
Excellent option for anyone wanting to leave the city and see some of the natural beauty of New Zealand. Claire is a true professional who works hard to make sure her clients are comfortable and enjoying their tour on their terms - no matter what conditions might be. You will not regret this tour or making use of Claire's service.
TOUR GUIDE RESPONSE: Thanks very much for your lovely review Beau! It was my pleasure to take you both on the tour. The West Coast rainforest is my most popular and spectacular tour and the natural beauty never fails to impress.
Bob BakerUnited States
Claire did a great job on two different tours for us. She was a "5". Claire was very knowledgeable, entertaining and friendly. We had a great time. The only comment I would have was that the glow worm trip took longer than we thought. Otherwise, everything was great.
Bob BakerUnited States
Claire did a great job on two different tours for us. She was a "5". Claire was very knowledgeable, entertaining and friendly. We had a great time.
TOUR GUIDE RESPONSE: Thanks Bob for your great review! It was my pleasure to take you both on tour and I hope you'll have nice memories of your time in Auckland. All the best for future travels, Claire
Siddharth Prakash PrakashUnited States
A great tour by Claire! She is extremely flexible and went over time to make sure we saw everything. Very knowledgeable and also a fun companion to have. Couldn't have asked for more! Also, NZ is an amazing place! Do not miss it!
TOUR GUIDE RESPONSE: Thanks for the excellent review! It was great that you all enjoyed everything we saw and did and of course the weather was brilliant as well. Best wishes for the future and I do hope you come back to New Zealand again!
Siddharth Prakash PrakashUnited States
Claire was an excellent guide. Really knowledgeable, nice, and flexible. I highly recommend her!
TOUR GUIDE RESPONSE: Thanks very much Sid for your kind words. It was my pleasure to take you all on tour.
Martin CohnUnited States
Claire was great!!! She took us to the best places and was very good at getting all 4 of us to march on even when the wind was against us. We had heard that there wasn't much to see in Auckland, but this tour proved otherwise. We love it and wouldn't have changed a thing. Claire was informative and made sure we enjoyed the day!
TOUR GUIDE RESPONSE: Hi Martin, thanks very much for the excellent review! So pleased that you enjoyed yourselves as well. As you now know, our Auckland West Coast black sand beaches are special places where you can reconnect with nature .. Best wishes for future travels, Claire
Faye KellyMidlothian, VA, United States
Excellent itinerary and tour guide. Good value for price. We saw so much more than anyone on the cruise ship.
TOUR GUIDE RESPONSE: Thanks very much Faye for your excellent review! I'm pleased that you both really liked the day and got so much out of it. As you well know the big buses are unable to go to the same places as we did so we saw a lot more! All the best Claire
Julie RobinsonUnited States
We had a lovely day with Claire getting the real feel for Auckland, taking photographs around the city, and seeing a Maori cultural performance. She also arranged a custom shopping visit for us to a yearn shop specializng in New Zealand made yarns which was wonderful. We are really glad we chose to spend our morning with her. After departing our cruise we could never have done this on our own, or in a large group and still made our North American flight!
TOUR GUIDE RESPONSE: Thanks Julie for your great review! It was my pleasure to show you my city of Auckland. Also having customized your tour you included the things that were special and important to you as well. Thanks again and best wishes to you all for future travels!
George ObstUnited States
George ObstUnited States
Ike MalaniUnited States
Claire was a kind and knowledgeable tour guide. She was flexible and able to accommodate everything we wanted to see in Auckland. I highly recommend her as a tour guide!
TOUR GUIDE RESPONSE: Thanks for your great comments. I thoroughly enjoyed showing you around my city of Auckland! Best wishes to you all, Claire
Judith ZwicklUnited States
Very good tour--covered lots of places in Auckland that we had not seen before. Claire was very knowledgeable about the area. We had a nice walk up Mt Eden for the views and got to see Devonport. I would be happy to do more tours with her in the future.
TOUR GUIDE RESPONSE: Thanks Judy for your great review, I really appreciate it. It was great to meet you both and I enjoyed showing you Auckland. I hope I get the opportunity to take you on another tour during your return visit to New Zealand. Kind regards, Claire
Michael MamotUnited States
TOUR GUIDE RESPONSE: Thanks very much Michael for your rating! I very much enjoyed taking you both on the tour. Best wishes for future travels..
Carlie WienerUnited States
Claire was simply a delight. Informative, helpful, approachable and reliable. She was on time, catered to my interests and needs, and I would highly recommend her to anyone looking for a local guide. This was my first experience using tours by locals, and Claire made it great! Truly a great way to view the city and get a local perspective.
TOUR GUIDE RESPONSE: Thanks Carlie for the fantastic review! It was a pleasure to introduce you to Auckland and to ensure your short stay met your needs as well as enabled you to see the sights! Hope you can return here again. All the best, Claire
Kristin PrestonUnited States
Claire is an excellent tour guide. She provided immediate feedback to my emails for specialized trip requirements and arranged a customized itinerary. Clair guided us through the area on scenic routes that only a local guide can provide. The excursion was a perfect end to our trip!
TOUR GUIDE RESPONSE: Hi Kristin, Thanks so much for the excellent review! It was my pleasure to show you both the West Coast beaches which is without fail a positive experience for travellers. I'm pleased that you were happy with everything and wish you well for future trips! Claire
Samuel Victor F.Canada
My husband and I just completed a tour of Aukland, New Zealand with Claire and I couldn't wait to get back to the hotel to write her a rave review. She's absolutely delightful and very knowledgeable. For the best views, the best tour and the best time, I highly recommend Claire.
TOUR GUIDE RESPONSE: Thanks very much for the brilliant review! It was my pleasure to show you my city and I'm so happy that you enjoyed my tour so much. Thanks again, Claire
George HoffmannUnited States
We just did Auckland City Highlights with Claire F. and thoroughly enjoyed it. She was on time, was very friendly and informative, and did not rush us at all. We would definitely recommend her.
TOUR GUIDE RESPONSE: Thanks very much for the lovely review! Very kind of you. It was great to meet you and show you around my city. All the best, Claire
Rhoda BarrisUnited States
Claire was prompt in meeting us, efficient, knowledgeable and accommodating....just what we hope a tour guide to be. She offered suggestions and sought our input during our comprehensive tour and we'll recommend her without reservation to anyone who plans to visit Auckland.
TOUR GUIDE RESPONSE: Thank you Rhoda for the excellent review and recommendation! It was my pleasure to show all of you around my city. You made it so enjoyable too with your vibrant personality! Thanks again and I do hope that you enjoyed your entire trip. Kind regards Claire
Carole PetersonUnited States
Claire was sooooo knowledgeable. She know so much about the trees and wildlife. We saw so many sites we never would have seen without her. Thanks Claire. We hope to see you again!
TOUR GUIDE RESPONSE: Hi Carole, thank you very much for the excellent review! I really enjoyed showing you the Wild West Coast. It's so close to Auckland as well. Please come back again to see more! Kind regards, Claire
Sherri FriedmanUnited States
Deno BarrogaUnited States
Claire is so nice and so wonderful. Her van is so comfortable and spacious. The drive over to Waitomo was beautiful and we had a very nice conversation. She is very friendly and kind. We also went to lunch at a lovely restaurant and the food was delicious. Claire also took me to a kiwi bird exhibition. I never realized that kiwi birds can get so big. We also picked up some fresh fruit and it was delicious. I really enjoyed spending the day with Claire and would recommend her anytime.
TOUR GUIDE RESPONSE: Thanks very much Deno for your excellent review! I am so pleased that you enjoyed the day. I was very happy and proud to show you a part of New Zealand and hope that you return some day soon to see more! All the best for the future, Claire
John MageeUnited States
Clair picked up four of us at the embarkation of Celebrity Solstice with all our luggage and gave us a whirlwind tour of Auckland and surrounds and then dropped us off at the airport in plenty of time for our late afternoon airplane. She is very knowledgeable about her home city and entertained us for the five hours we spent with her.I would recommend her as a guide. Thanks John Magee
TOUR GUIDE RESPONSE: Dear John, Thanks very much indeed for the kind and complimentary review. It was a pleasure to meet you all and I really enjoyed showing you around my city of Auckland. All the best for future travels! Kind regards, Claire
Bobbie G.United States
Our tour guide, Claire, was excellent. Under difficult circumstances, she provided an interesting, informative and enjoyable day. We would recommend her to everyone.
TOUR GUIDE RESPONSE: Thanks Bobbie and friends for the excellent review! I really enjoyed my day with you all and I hope you have great memories of New Zealand. Best wishes for future travels!