Traveler Reviews of Private Tours in San-Sebastian-Spain by Tour Guide Emma M. (Guide #14721)


Glenn E. Hamilton

United States
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: Oct 10/18

We are most appreciative to Emma and husband for a wonderful tour of Bilbao, the Guggenheim Museum and for their timely drop-off at the airport so that we can be on time to catch our flight to Santiago de Compostela. Emma is very knowledgeable of the history, the landscape and the uniqueness of the city. Their professionalism and pleasant attitude made our stay very pleasant. I highly recommend Emma to anyone looking for a professional and well-versed tour guide.

TOUR GUIDE RESPONSE: Thank you for two wonderful days and for your kind words!

Glenn E. Hamilton

United States
Rating

Tour: #209574, French Basque Country coastline tour, San Sebastian, Pais Vasco, Spain    view tour
Date: Oct 9/18

Emma was an excellent tour guide. She was very punctual, very knowledgeable and very caring, as my husband is visually impaired and needed a little more assistance and patience. Emma's pleasant personality coupled with her historical knowledge of San Sebastian, Biarritz and Bilbao made our trip enlightening and very pleasant. The assistance of her husband as a driver was very much welcome, as we were able to visit places without worrying about driving, parking and felt very safe.

Orva Schramm

Laguna Hills, CA, United States
Rating

Tour: #216998, Bilbao shore excursion, Bilbao, Pais Vasco, Spain    view tour
Date: Oct 6/18

Emma provided an interesting day in Bilbao with a mix of driving through the city with a few stops and then a walking tour. She made a good selection for lunch with local cuisine. Her driver drove responsibly and the vehicle very satisfactory. I would recommend Emma.

TOUR GUIDE RESPONSE: Many thanks to you from Andrew (driver) and myself! I enjoyed our day!

Jon Frolander

Canada
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: Jun 6/18

I really enjoyed Emma's tour. Very informative and interesting. For English speaking guide this was great. Thank you

TOUR GUIDE RESPONSE: Thank you, Jon! The pleasure was mine!

Trevor Patchett

Ireland
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: May 23/18

Emma proved a very capable and knowledgeable guide. She devised a great route despite the limited time available and covered all the major highlights.

TOUR GUIDE RESPONSE: The pleasure was mine!

Terry Callaway

United States
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: Apr 21/18

Terry Callaway

United States
Rating

Tour: #209435, San Sebastian city tour, San Sebastian, Pais Vasco, Spain    view tour
Date: Apr 17/18

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.

Vicki Denhoffer

United States
Rating

Tour: Private guide in Basque Country, San Sebastian, Pais Vasco, Spain
Date: Dec 22/17

Emma was a great guide. She was extremely knowledgable about the whole region. We started in Bilbao and then went to San Sebastian with her. On the way to San Sebastian she took us to a fantasic beach in Zumaia where some of the Game of Thrones was filmed. We're GOT fans, so that was a big treat as well as it being an amazing geological treasure. In San Sebastian, Emma brought us to a food bar where we were treated to some unbelievable cuisine! A fantastic voyage for our taste buds!! Thank you Emma!!

TOUR GUIDE RESPONSE: Thank you! It was a fantastic day with your family!

Kjell Inge Tomren

Norway
Rating

Tour: #209435, San Sebastian city tour, San Sebastian, Pais Vasco, Spain    view tour
Date: Dec 2/17

A small group of mature Norwegian men visited San Sebastian in december. Emma gave us a very rich experince in a short time with an interesting guided tour and the history and culture of the city. Nice visits to local bars was also included in the tour and much appriciated. Thanks a lot!

TOUR GUIDE RESPONSE: My pleasure!

Kjell Inge Tomren

Norway
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: Dec 1/17

A small group of four mature men from Norway visited Bilbao in December. Emma gave us a very interesting tour of Bilbao and a good understandig of the history, culture and architecure of the Basque capitol.

TOUR GUIDE RESPONSE: I had a great time with you too!

Tom Shortlidge

United States
Rating

Tour: #220049, The Taste of Rioja tour, Bilbao, Pais Vasco, Spain    view tour
Date: Nov 1/17

We saw Emma four days in a row in Basque Country and couldn't have asked for a better guide or a better introduction to this beautiful part of Spain. She constantly seemed to be bending over backwards to please and to provide surprises whether it was Eduardo Chillida's Wind Comb sculptures or a centuries-old wine cellar in Laguardia. By the time she and her husband (our driver) let us off at the Bilbao Airport, we thought we had not only gotten history lessons and gastronomy insights, but new friends.

TOUR GUIDE RESPONSE: Tom, Carol it was OUR pleasure!

Robert Hunter

United States
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: Oct 18/17

TOUR GUIDE RESPONSE: Thank you very much for your rating!

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.

Stephen Sternheimer

United States
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: Sep 7/17

Again Emma did not disappoint (see SanSeb review). A "tailored tour" on the spot of both Old Town and newer area. Good pintos and restaurant reccs. Helped us use local transport to supplement walking tour. Good personal stories added to charm and enjoyment of trip. A smart, nice, very well-travelled person who is sensitive to customer needs, well organized, full of good info & charming stories, expert on architecture, food, history. English is excellent too.

Stephen Sternheimer

United States
Rating

Tour: #209435, San Sebastian city tour, San Sebastian, Pais Vasco, Spain    view tour
Date: Sep 6/17

We expected "beach resort" & she showed us that SanSeb was much more! Sets the TBL bar for "super guide" very high! Walking tour exceeded expectations, with excellent pacing for 2 older very experienced travelers with back issues (pauses 4 coffee & stories), extra time spent.. Very knowledgeable re architecture, food, local history, Spanish politics & economics (a personal; "must" ). Excellent advice re transport, restaurants, etc Used her again in Bilbao & not disappointed (see Bilbao rating).

Marilyn Emerson

United States
Rating

Tour: #216998, Bilbao shore excursion, Bilbao, Pais Vasco, Spain    view tour
Date: Sep 3/17

Emma made our time in Bilbao special during her part driving, part walking tour.

TOUR GUIDE RESPONSE: Thank you very much for letting me be your guide in Bilbao!

Perry Berman

United States
Rating

Tour: #216998, Bilbao shore excursion, Bilbao, Pais Vasco, Spain    view tour
Date: Aug 8/17

Emma is the best guide we had during a 2 week trip of shore excursions from a cruise. Car & driver perfect on rainy day. Guggenheim museum lacks notable art, but interesting architecture external and internally. Tour of Bilbao city with guide for invited lunch got us food typical of area. Her English and answers excels. The Fine Arts museum was great for art and guide walked it displaying knowledge of art. Tour of city & its history made all come alive & understandable.

TOUR GUIDE RESPONSE: Thank you very much! I enjoyed our day!

John Bridle

United Kingdom
Rating

Tour: #209435, San Sebastian city tour, San Sebastian, Pais Vasco, Spain    view tour
Date: May 30/17

A quite exceptionally knowledgeable guide Emma gave a wonderful introduction to Basque history, culture and San Sebastián - as well,as the best bars for pintxos Charming and tremendous value

TOUR GUIDE RESPONSE: My pleasure!

Robert Fierman

United States
Rating

Tour: #216998, Bilbao shore excursion, Bilbao, Pais Vasco, Spain    view tour
Date: May 28/17

Ronald Williams

Boulder, COLORADO, United States
Rating

Tour: Private guide in Basque Country, San Sebastian, Pais Vasco, Spain
Date: May 17/17

This is a Russian guide who speaks excellent English and Spanish. She is very up to what is in the area, the history, and what you want to see and do. I would use her again if in the area. Highly recommended

TOUR GUIDE RESPONSE: Thank you very much for your high note!

Darlene Visscher

United States
Rating

Tour: #209435, San Sebastian city tour, San Sebastian, Pais Vasco, Spain    view tour
Date: Apr 24/17

Janet Clark

Switzerland
Rating

Tour: #209435, San Sebastian city tour, San Sebastian, Pais Vasco, Spain    view tour
Date: Apr 8/17

Emma has the perfect combination of traits to make a wonderful guide. She is personable and knowledgeable and listened to what I was interested in and followed up beautifully. I would gladly recommend her to other travelers.

TOUR GUIDE RESPONSE: Thank you!

Janet Clark

Switzerland
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: Apr 7/17

Emma is the perfect guide. I can't think of anything to fault her on. She is personable and very knowledgeable. She listened to what I was interested in and followed up beautifully. I would gladly recommend her to other travelers.

TOUR GUIDE RESPONSE: Thank you, Janet! It was my pleasure!

Geoff Booth

Australia
Rating

Tour: #209435, San Sebastian city tour and wine tasting, San Sebastian, Pais Vasco, Spain    view tour
Date: Dec 21/16

Friendly and Knowledgeable about the local area. Just the right pace to see and appreciate the sights and learn about San Sebastian.

Henry Zawada

United States
Rating

Tour: #220049, The Taste of Rioja tour, Bilbao, Pais Vasco, Spain    view tour
Date: Jul 31/16

Very informative tour.

Robert Quist

Salt Lake City, UTAH, United States
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: May 15/16

This was a great way to see the city of Bilbao. Emma explained the history of the city ad the architecture of the various building, ending at the Museum where she pointed out all the neat stuff.

TOUR GUIDE RESPONSE: Thank you very much!

Pam Bass

Westport, CT, United States
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: May 14/16

TOUR GUIDE RESPONSE: Thank you!

Siri Livastol

Norway
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: May 6/16

We are very pleased with the tour given to us by Emma. She met us at the hotel, and showed us big parts of Bilbao in a very satisfying way. She was also very helpful with answering questions before we arrived in Bilbao.

TOUR GUIDE RESPONSE: Thank you very much for your feedback! I had grat time with you, girls!

John Price

Canada
Rating

Tour: #209434, Bilbao city tour, Bilbao, Pais Vasco, Spain    view tour
Date: Apr 3/16

Emma's tour of Bilbao was a cultural and architectural journey through the cit's history. Bilbao is so much more than the fantastic Guggenheim and with Emma's guidance we thoroughly explored it's depth.

TOUR GUIDE RESPONSE: Thank you very much for your high rate. I´m glad you liked this amazing city as I do!

John Price

Canada
Rating

Tour: #209435, San Sebastian city tour, San Sebastian, Pais Vasco, Spain    view tour
Date: Apr 3/16

Emma's knowledge of and passion for Basque history and culture was amazing. We travel to learn and learn we did. SanSebastian would have only been a beach town without your guidance.

TOUR GUIDE RESPONSE: Thank you very much for your feedback. I had a great time with you too.