Sylvia HansenUnited States
Naomi was an awesome guide! You can tell she loves her city as she is very passionate about it! She is extremely friendly and knowledgeable! Very accommodating too! You'll have a great time with Naomi and learn a lot about the beautiful town of San Juan PR! Don't hesitate! She is worth it!
Adam SchwartzbergUnited States
Naomi was a great guide. She spent a lot of time with us and even helped us plan the rest of our stay. She was extremely knowledgeable and picked extremely interesting sights to show us. If she wasn't leaving town tomorrow we would have gone on another tour with her! Thanks, Naomi!
Joseph P.Fishers, IN, United States
We found Naomi to be a charming, enthusiastic guide of old San Juan. She was very knowledgeable about the art, and history of the area. Several of our party are history buffs and she answered all the questions that we asked. One of our party was an eleven-year-old and she was great at finding things of interest for him along the way. She was very thoughtful of one of our group who has some mobility issues. She had great recommendations for lunch, and then shopping and rum tasting after our tour ended.
John FlemingUnited States
Naomi is a first rate tour guide and person. She took us to places (like Ponce de Leon's first home and fort in PR). But the 'piece de resistance' was a visit and personal tour of the studio of Loiza Aldea's premier artist and Rennaisance Man, Samuel Lind. That alone made our entire trip worthwhile. Naomi is a lovely and personable woman, filled with knowledge and anecdotes of her beautiful island. She earned our very highest rating!!
Although Old San Juan is quite lovely and interesting, much of our tour took us through urban sprawl which, I suppose, also gives a picture of Puerto Rico. We were seven passengers. The commentary both by Naomi and the driver was interesting,but much of it was lost because the volume was too soft to carry throughout the minibus. Still this was a good way to see the city for those with mobility issues. If that is not a factor, then more walking in San Juan would be good.
TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve tour experiences and we are grateful for this valuable feedback. A credit has been provided to apologize for the lack of volume during this tour.
Patricia SmithUnited States
Eight of us from 5 years to 74 years...Naomi kept us all interested and entertained. It was a very busy Saturday and we loved all the life and activity in the old city. I would highly recommend Naomi...she is full of life and fun but knows her stuff too!!!
Andrea AlexanderUnited States
Highly recommend Naomi and tours by locals. Its a great experience from booking the tour right to the end. Love the personal attention. Naomi even recommended restaurants and other things to do before we meet.
James FazioUnited States
Naomi was very friendly, knowledgeable, and enthusiastic about her home town. We all enjoyed here tour of old San Juan and were provided a lot of information about the city history, modern politics, as well as descriptions of many of the buildings in Old Town. She also recommended good places to shop and eat. The only disappointment was that we would love to have spent several more hours with our wonderful guide.
Loida LevyUnited States
Naomi is amazing, knowledgeable and made our day fun.
Rory GancarzUnited States
This tour with Naomi was awesome! She was friendly, on-time and super-knowledgable on the history of the area, pointing out many places I wouldn't have found on my own. Great job, great tour, thanks Naomi! -Rory
Michael QuigleyUnited Kingdom
Naomi is an excellent guide. She listened when we explained our requirements and preferences, and gave us a tour that perfectly matched our needs - including speaking Spanish the whole time, to give us practice ! She's a very warm person and felt more like a friend than a guide. We enjoyed talking to her about the current politics, education and culture of Puerto Rico.
Jeremy W.United States
Naomi met us near the cruise ship pier and we immediately began our walking tour. She was very energetic and easy to talk to. We knew we would love her when she revealed herself to be a diehard Miyazaki and Ghibli Fan. She has plenty of historical knowledge to impress you. She showed my wife where to get some great Puerto Rican Coffee for gifts and showed us where to get the best local chocolate too. At the end of the tour, she dropped us off at a great restaurant. Perfect Guide!
Thank you Tours By Locals for connecting us with Naomi! when our guide was unable to meet us. She was knowledgeable, courteous, prompt and funny. A real pleasure. Have no idea how she can maintain all that information! We will definitely look her up next year when we are back in San Juan.
James LongUnited States
We were a group of 10 over 60 active cruisers and our tour with Naomi exceeded our expectations- her communication with us by email and cell phone was spot on and her dialog was clear, understandable, and we left San Juan with a greater understanding of her culture. The 3 hour tour was a easy pace for us with frequent stops, the cafe stop was very nice and her tour ended at a central location with easy access to local stores and a short walk to the ship. Highly recommend you book Naomi's tour.
Anne B.United States
Knowledge base is very weak.
TOUR GUIDE RESPONSE: Hi Anne it is heart breaking to read that you had such a bad experience. I can assure you that I grow professionally every day. I really hope that your next Tours by Locals experience is perfect in every way.
Laura Swift HauseUnited States
Naomi was very personable and accommodating. She has an easy-going style and a wealth of knowledge about Puerto Rico and its history. She loves her homeland and it shows in her enthusiasm during the tour. By the end of our time with Naomi, we felt as though we had made a friend in Puerto Rico.
Paula BertramUnited States
Delightful young woman. Great smile! Knowledgeable, good sense of humor, able to answer horticultural questions, too.
Frances O'ConnellUnited Kingdom
Naomi was a wonder tour guide and had a great wealth of knowledge - she was able to answer all the questions we asked and gave detailed information about everywhere we went. She was extremely flexible and easily changed plans to suit us. We will be in touch with her again if we return to Puerto Rico.
Susan CampUnited States
My husband and I took a tour with Naomi while we were in San Juan recently. She was truly professional and yet vibrant and enthusiastic. We were happy that we had decided to take this more personal tour rather than a group since we went to places that we wanted to see. Naomi let us to places and gave great information and when we had a question more off the beaten track she let us and answered anything. Lovely day! She also gave recommendations for places to eat that we enjoyed.
Bruce RubinUnited States
Our guide today in old San Juan, Naomi, gets six stars! On a scale of 1-10, she's a 14. Smart, charming, and intuitive about knowing when you want history and when you want a cocktail. Our advice: when in Puerto Rico, make sure you have Naomi at your side.
David DerenneUnited States
Naomi is a very pleasant, likeable person and is very knowledgeable about Old San Juan. We really enjoyed the tour with her and highly recommend her to others interested in a similar tour.
Rebecca BaergenUnited States
Naomi was awesome! Very knowledgeable about the history and architecture. Was very accomodating with what we wanted to do - answered all of our questions. Very personable - the tour was an absolute joy. I would give my highest recommendation to her. She also was very helpful in advising us on what to do and where to go on our own, I have nothing but praise for her.
Debbie OlsenUnited States
Naomi was so helpful and patient with my husband and I. We were a little confused on our meeting place, but we eventually met up with her patient guidance. The whole tour was very informative and she was easy to understand. She took the time at the end of the tour, over coffee, to recommend other sites to see and good places to eat. I did recommend her to a young couple we met and would do so again.
Denise WinnerUnited States
Naomi was incredibly knowledgeable, bright and flexible. We planned a much more robust tour, but my 85 year old mother could not keep up. Naomi politely altered the day to accommodate making the day special with her historical, cultural and political insight!
Duncan BrownUnited States
Naomi was well informed, versatile, proud of her heritage and fun to be with.
TOUR GUIDE RESPONSE: Thank you so much! You were awesome to be with! I hope you keep traveling so you can tell me all about it! =)
Patricia NovelloUnited States
Naomi was an excellent tour guide. She took me to not only the designated places, but also interesting places off the itinerary. For example, off the road native cuisine, delicious food! Naomi was a charming young lady full of knowledge of her native land. I learned a lot of Puerto Rico's history. Additionally where Puerto Rico is headed today. Good now, good tomorrow. She was kind, humorous and full of life. I highly recommend Naomi. She is an asset to this company. Thanks Naomi!
TOUR GUIDE RESPONSE: Oh! Thank you!! Spending time with you was so much fun!