Traveler Reviews of Private Tours in Florence Italy by Tour Guide Anna (Guide #14005)


Martha Chamberlain

United States
Rating

Tour: #283390, Uffizi Classics, Florence, Tuscany, Italy    view tour
Date: Jul 15/18

Anna was terrific! So knowledgeable and kept us interested with wonderful bits of history and information about the artists as she guided us through the Uffizi. Thank you, Anna. It was a wonderful tour!

Jennifer Morris

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Jul 4/18

On July 4th, Anna met us at our hotel and gave us an absolutely amazing tour of Florence and the Academia and got us tickets to the Uffizi, as well. She led us through quiet, beautiful streets, around all the bustle of Florence at its busiest tourist time, and opened our eyes to a Florence we could never have glimpsed on our own. Anna has the heart of a teacher as she engaged us with questions and revealed the fascinating history of Florence. I highly recommmend Anna! She gave us a lifetime gift of a day!

TOUR GUIDE RESPONSE: Dear Jennifer and Joe, Thank you so much for booking my tour, it was a pleasure to guide you and I hope to welcome you back in Italy sometime in the future! Warmest greetings from Florence, Anna

Meg Horger

United States
Rating

Tour: Siena, San Gimignano, Cinque Terre, Modena and Lamborhini, Florence, Tuscany, Italy
Date: Jun 26/18

I liked Siena because it was less crowded , yet historic and interesting because of its landscape ala vineyards. We did 2 wine tastings that did not disappoint. If you're not into the fast track, Siena is a road less traveled and well worth it.

Robert E. Mitchell

Henderson, KY, United States
Rating

Tour: #258827, Best of the Cinque Terre by boat or train, Florence, Tuscany, Italy    view tour
Date: Jun 25/18

If you are going to visit the Cinque Terre then Anna is the person you want to go with. We had the most amazing day with her. We saw more and did more in a day than anyone could if the tried to do it on their own or with a cruise ship tour. Our time with her was fantastic and there were occasions she went up and above the call of duty to help us and make sure our time n the Cinque Terre was one that we would never forget.

Robert E. Mitchell

Henderson, KY, United States
Rating

Tour: #283390, Uffizi Classics, Florence, Tuscany, Italy    view tour
Date: Jun 24/18

Robert E. Mitchell

Henderson, KY, United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Jun 24/18

What an amazing guide Anna was. Her knowledge of the art works and ability to navigate the museums made our time with her very enjoyable. She was kind, friendly and made sure that we had the best time we could have in Florence. She stayed ahead of the crowds and knew all the tricks to seeing the sights.

Robert E. Mitchell

Henderson, KY, United States
Rating

Tour: Everything about the Duomo, Florence, Tuscany, Italy
Date: Jun 23/18

Robert Patricelli

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Jun 20/18

Very flexible on her presentation, responsive to our group's varied interests. Good sense of humor.

Jerry L.

Englewood, CO, United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Jun 7/18

Please see our Cinque Terre comments.

Jerry L.

Englewood, CO, United States
Rating

Tour: #258827, Best of the Cinque Terre by boat or train, Florence, Tuscany, Italy    view tour
Date: Jun 6/18

Anna was Awesome! Our family (2 adults, 2 college kids) spent 13 hours with her on a Cinque Terre tour and a half day Florence tour. Her nuggets of fun facts that you can't read in a book and incredible knowledge of the cities were priceless. Anna has a great personality and fun to be with. She was very accommodating when we changed up the itinerary a little on both days. Her English was clear so we could understand everything she was telling us unlike other guides we heard around us.

Luke Hardiman

South Africa
Rating

Tour: #264005, Best of Tuscany from Florence, Florence, Tuscany, Italy    view tour
Date: Jun 4/18

Anna was an excellent guide and really knows Florence & Tuscany extremely well. She consistently went out of her way to make sure we had the best possible day tour of Tuscany, based on our specific interests. We were picked up at our hotel in a Mercedes van and taken all over Tuscany, from Florence to Chianti, to Siena, San Gimignano and back to a great little restaurant in Florence for dinner (Anna's suggestion). Highly recommended. Also an expert on EU constitutional law, if you're interested :)

Mary Donofrio

United States
Rating

Tour: #243511, Cinque Terre Hike, La Spezia, Liguria, Italy    view tour
Date: May 31/18

An amazing day. The trails were beautiful and Anna was kind and funny. She kept us going, even during the longest uphill climbs. Highly recommended.

Dave Kerton

Canada
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: May 24/18

Good tour if you are on a tight schedule, or just want to see the highlights of Florence. Anna is very knowledgeable. Warning....if you go out for lunch with Anna, make sure you check the price of the wine. I didn't and we ended up with a nice bottle of Chianti for $125.00 (ouch). Not Anna's fault of course.....I should have been smart enough to ask.....

TOUR GUIDE RESPONSE: Dear Dave, thank you for the tour! Yes, this was an excellent Chianti Classico Reserva 2009 at €90 per bottle actually selected by the waiter, not me. Fortunately, we were 7 people to share it so in the end the price was almost the same as buying cheaper wine by the glass, while lunch total was under the €25 per person quoted in tour description. With excellent food and wine, I paid my share with pleasure :)

Rogers Haydon

United States
Rating

Tour: #258827, Best of the Cinque Terre by boat or train, Florence, Tuscany, Italy    view tour
Date: May 17/18

Our day got off to a rocky start, no fault of Anna's. Anna rolled with the punches and our group enjoyed our day touring the Cinque Terra very much. We can definitely recommend Anna.

Katie Garner

United States
Rating

Tour: #288203, Palazzo Vecchio by Night, Florence, Tuscany, Italy    view tour
Date: May 4/18

Very knowledgeable and warm.

Lewis Mooney

United States
Rating

Tour: #285657, Great Renaissance Murals, Florence, Tuscany, Italy    view tour
Date: Apr 17/18

A very pleasant and informative tour. Anna is an excellent guide with amazing art history knowledge and superb English language skills, including technical art and architecture terminology. If you are looking for a very in-depth half day tour covering many of Florence's renaissance masterpieces, this tour is for you. It goes above and beyond the usual rushed tours of Florence's extraordinary art treasures.

Liz Martinez

United States
Rating

Tour: #288203, Palazzo Vecchio with Secret Passages, Florence, Tuscany, Italy    view tour
Date: Mar 25/18

Very knowledgeable, enthusiastic, and full of great tidbits. A perfect Florentine guide

TOUR GUIDE RESPONSE: Thanks so much for the tour and the kind feedback! It was a pleasure to guide you and hope you are enjoying the rest of your time here.

Teresa Bellono

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Feb 18/18

Anna was a delightful guide on an otherwise dreary day in Florence. My colleagues and I were pleased with her willingness to be flexible and accommodate our interests. She made our tour an engaging dialogue instead of a lecture-style introduction. Grazie mille, Anna.

TOUR GUIDE RESPONSE: Dear Teresa, Thank you very much for the tour, it was a pleasure to guide the four of you through my beloved Florence. I hope to welcome you back here soon :)

Jason Zimmerman

United States
Rating

Tour: #283390, Uffizi Classics, Florence, Tuscany, Italy    view tour
Date: Jan 9/18

Did a combination of 2 tours with Anna and she was wonderful (so I am cutting and pasting this review on my other review as well). Her knowledge of history, the city, art and especially local spots was incredibly helpful. She definitely knows her stuff and is a great guide and person. Highly recommend.

TOUR GUIDE RESPONSE: Dear Jason, Thanks for touring with me, it was a pleasure to guide you and I hope to see you next time in Italy soon - may be Sicily or the Cinque Terre? Best, Anna

Jason Zimmerman

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Jan 9/18

Did a combination of 2 tours with Anna and she was wonderful (so I am cutting and pasting this review on my other review as well). Her knowledge of history, the city, art and especially local spots was incredibly helpful. She definitely knows her stuff and is a great guide and person. Highly recommend.

Janet V.

United States
Rating

Tour: Painting in Florence, Florence, Tuscany, Italy
Date: Nov 25/17

Anna was a great guide! She was well informed and had great stories to keep our teenagers engaged during the tour. We would highly recommend her!

Janet V.

United States
Rating

Tour: Sculpture in Florence, Florence, Tuscany, Italy
Date: Nov 24/17

Anna was a great guide! She was well informed and had great stories to keep our teenagers engaged during the tour. We would highly recommend her!

Christopher Ruisi

United States
Rating

Tour: #258827, Best of the Cinque Terre by boat or train, Florence, Tuscany, Italy    view tour
Date: Oct 10/17

Anna was great - knowledgeable and friendly and welcomed questions and dissensions

Regina Galarneau

United States
Rating

Tour: Cinque Terre and Portofino, La Spezia, Liguria, Italy
Date: Oct 7/17

Anna was absolutely wonderful! She shared info/history & personal insights about the towns, gave options to consider, timed how we moved from one place to another. Our original tour was for 2 days straight, but changed to a break between 2 days due to her checking weather/coastal water conditions. Anna also included some tasty food-stops, not just the lunches at delicious & scenic restaurants, but unexpected tastings like at the enoteca in Portofino & pesto in Porto Venere. Anna is a great guide!

TOUR GUIDE RESPONSE: Dear Regina, Thank you very much for the tour and feedback. What a pleasure touring such an expert traveler who knows how to enjoy art, history, scenery, food and wine! I absolutely look forward to welcoming you back to Liguria, Tuscany or Sicily. Warmest wishes, Anna

Deidre Frederick

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Sep 26/17

We loved Anna- extremely well versed and kept each of us engaged throughout the tour! She is passionate about her work and was able to provide great information to each of us on this tour. Thoroughly enjoyed her.

Michele Bilodeau

United States
Rating

Tour: Everything about the Duomo, Florence, Tuscany, Italy
Date: Sep 25/17

Anna is extremely knowledgeable, pleasant, energetic and passionate about what she does. We thoroughly enjoyed our 4 hour tour that seemed to fly by. I wouldn't hesitate to sign up for any tour that she leads. Thank you again, Anna, for sharing your love of Florence with us

Susan Davis

United States
Rating

Tour: #243511, Cinque Terre Hike, La Spezia, Liguria, Italy    view tour
Date: Sep 23/17

Anna is a great guide with an in depth knowledge of the area. She provided us with a hike that we would not have been able to do on our own. If you are looking for a an off the beaten path hike, Anna is the guide. Thanks so much. We would book again. Susan and Laura

Judith Aguera

United States
Rating

Tour: Taste of Florence, Florence, Tuscany, Italy
Date: Sep 20/17

We have already submitted our comments.

Judith Aguera

United States
Rating

Tour: Florence not-to-miss, Florence, Tuscany, Italy
Date: Sep 20/17

Anna greeted us at 9:30 as planned and immediately made adjustments to our planned 6.5 hour tour based on medical necessities and the interests of our group. Our tour began immediately outside our hotel in Ponte Vecchio. Anna provided a perfect mix of historical and political context along with cultural and social observations. We really appreciated this approach to seeing the city of Florence, taking in the architecture, the art and geography.

Christina A.

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Sep 12/17

Anna was a great tour guide! She was so knowledgeable about all of the aspects of the history of the city. We had a morning tour scheduled, but Accademia was supposed to be very crowded in the morning, so Anna was able to give us half the tour in the morning and half in the afternoon. She was so accommodating with our schedules. There was so much we learned that we would not have known otherwise. Highly recommend this tour!

Mary Hunt

United States
Rating

Tour: #243511, Cinque Terre Hike, La Spezia, Liguria, Italy    view tour
Date: Sep 11/17

Anna is a wonderful guide with an in depth knowledge of the Cinque Terre area. It had been raining the day before so some of he trails were closed but we made up for it by taking the train, touring the small towns, hiking the section from Corniglia to Vernazza and taking the ferry back from Monterosso to La Spezia. We had a fantastic day. Anna was friendly and helpful and went out of her way to walk with us back to our hotel. It was great to be hiking with a knowledgeable guide and change plans easily

Sushil Bhardwaj

United States
Rating

Tour: Pisa and Lucca in a Day-Tour from Florence, Florence, Tuscany, Italy
Date: Sep 2/17

Derrick Fong

United States
Rating

Tour: #258827, Best of the Cinque Terre by boat or train, Florence, Tuscany, Italy    view tour
Date: Aug 30/17

Ana was one the most knowledgeable and intelligent tour guides I have used in the past 15 years. Her being extremely well versed in how to get around and about due to her being a local, purely fluent in Italian and just plain "with it" in a very busy tourist region such as Florence was also tantamount in making the tour so enjoyable and efficient. Art history, food & wine, history of the area and history were on display when with her. Also she is an avid hiker to boot. She is quite an accomplished guide!

Rob Hart

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Aug 29/17

Anna gave us a wonderful tour of this fascinating city. She took us off the beaten path and gave us some "dirty little secrets" about the usual tour stops and tourist attractions. We felt like we got an insider's view of this important and dynamic city. Her knowledge about Florence and all of Italy and Europe are very impressive. She made the tour engaging and memorable. We would highly recommend Anna to anyone who wants to see the real Florence!

Michelle Marx

New York, NY, United States
Rating

Tour: #283390, Uffizi and Accademia, Florence, Tuscany, Italy    view tour
Date: Aug 26/17

Anna, was friendly, energetic and extremely informative. We were with our two teenage daughters who were tired after a long day of running around but she wove interesting stories and history into the descriptions of the artists and the times as they related to their works of art in the museums. Anna was also full of information about the Medici's and the history of Florence. We highly recommend her.

Jean Riparbelli

United States
Rating

Tour: Bargello, Great Churches and Pitti Palace, Florence, Tuscany, Italy
Date: Jul 26/17

Neal Coble

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Jul 22/17

Anna provide my family with a fantastic, well-prepared and passionate walking tour of Florence. Her insights and knowledge of Florentine history captivated our family. She even managed to keep my 11 and 14 year old children engaged. Highlight was definitely learning about Michelangelo's David from Anna. Worth every penny! Grazie

TOUR GUIDE RESPONSE: Thank you so much for the warm words, it was a pleasure to tour your family and I hope to welcome you back sometime in the future. Enjoy the rest of your stay in Tuscany!

Mary Stahl

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Jul 9/17

Anna was a great tour guide. She was extremely knowledgeable about the history of Florence. We were able to see and learn so much about Florence in the short time we were their. I highly recommend this tour.

Cynthia Gilstrap

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Jul 7/17

We can't say enough about good things about Anna and her tour! She did a wonderful job and would make any art history class a joy! We learned so much and are still talking about all the details. Anna was very accommodating at adjusting our tour a little since we were doing it later in the day. David was definitely the highlight and Anna did a wonderful job explaining the history that led up to David that made it even better! Thank you Anna!

Michele McCarthy

South Africa
Rating

Tour: Private guided tour of the Uffizi, Florence, Tuscany, Italy
Date: Jul 6/17

Michele McCarthy

South Africa
Rating

Tour: Everything about the Duomo, Florence, Tuscany, Italy
Date: Jul 6/17

Anna is a wonderful tour guide! We did the Duomo Tour and the Ufizzi Tour. Her knowledge is abundant and her stories behind the facts are extremely interesting. She is welcoming, accommodating and fun to spend time with. We were a group very diverse ages, from 8 yrs to 78 yrs, and we all enjoyed the tours. Some of the members have been to Florence twice already and Anna could still give them a few new facts. Thank you for a wonderful educational day in Florence.

TOUR GUIDE RESPONSE: How wonderful that you enjoyed Florence! It was a pleasure to guide you. Best wishes for the rest of your stay here.

Daniel DeBoer

United States
Rating

Tour: #243511, Cinque Terre Hike, La Spezia, Liguria, Italy    view tour
Date: Jun 27/17

Awesome tour and guide. Anna was very knowledgeable about the area and its history. We greatly appreciated her flexibility and perfect pace during the tour. We would recommend this tour and Anna as the guide.

Esra Karadeniz

Turkey
Rating

Tour: #288203, Old Palace by Night, Florence, Tuscany, Italy    view tour
Date: Jun 25/17

Anna was incredibly knowledgable, friendly and professional. She really made it a special evening for us and we would love to do other private tours with her in the future.

TOUR GUIDE RESPONSE: Dear Esra, It was a pleasure to meet you and your family. I hope you enjoy the rest of your stay in Florence and hope to see you back again in the future. Anna

Cynthy Moffatt

United States
Rating

Tour: 2 museums tour, Florence, Tuscany, Italy
Date: Jun 24/17

Loved the early morning hike outside the city center to see a different side of Florence. Also enjoyed Anna's insights into the David and the Uffizi highlights. She was really friendly, knowledgeable, energetic, fun and great at tailoring her pace to our desires - both in speed of walking as well as the amount of time in the museums. Also was very nice about offering to take photos of us at various locations so we have momentos. Highly recommend her.

Cynthy Moffatt

United States
Rating

Tour: #285659, Florence Sunrise, Florence, Tuscany, Italy    view tour
Date: Jun 24/17

Loved the early morning hike outside the city center to see a different side of Florence. Also enjoyed Anna's insights into the David and the Uffizi highlights. She was really friendly, knowledgeable, energetic, fun and great at tailoring her pace to our desires - both in speed of walking as well as the amount of time in the museums. Also was very nice about offering to take photos of us at various locations so we have momentos. Highly recommend her.

Robert Miller

Anacortes, WA, United States
Rating

Tour: #283390, Uffizi Classics, Florence, Tuscany, Italy    view tour
Date: Jun 23/17

Anna was very well informed, and charming to us. We enjoyed the tour greatly.

Mary W.

Australia
Rating

Tour: A stroll in Florence between art and tradition., Florence, Tuscany, Italy
Date: Jun 22/17

Anna was fascinating, interesting and incredibly knowledgable. We had been to florence before and been to the main tourist spots but had not done a tour, so it was fantastic walking around the city with Anna as she explained history and stories of florence and really brought the city to life. Absolutely recommend Anna as a tour guide.

TOUR GUIDE RESPONSE: Thanks for coming back to my beloved Florence! It was a pleasure to share my city with you. Hope you enjoy the rest of your stay in Tuscany :)

Jennifer Smith

United States
Rating

Tour: #243511, Cinque Terre Hike, La Spezia, Liguria, Italy    view tour
Date: Jun 6/17

Anna was the perfect guide. Her knowledge of the area and willingness to be flexible based upon unforeseen delays (her train was delayed for meeting us) and then the boats were not running back and forth to the other Cinque Terra islands that day. She was prepared for the hike and went at our pace. We highly recommend Anna!

Laura Scott

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Jun 3/17

Anna was amazing. For our first trip to Florence she was incredibly informative, put us in all the right places. Her knowledge of the history of Florence, the art work, every detail, made this trip a 5 star. You must get Anna to tour you!

TOUR GUIDE RESPONSE: Dear Laura, Thank you, I really enjoyed sharing Florence with you! Thumbs up for David :)

Cynthia Bulka

United States
Rating

Tour: #320634, Florence Classics, Florence, Tuscany, Italy    view tour
Date: Jun 2/17

Anna is great. Super knowledgeable and very personable. We had a great time! Thanks Anna!

TOUR GUIDE RESPONSE: Thank you Cyndi, it was a pleasure to guide you!

Linda H.

United States
Rating

Tour: #243511, Cinque Terre Hike, La Spezia, Liguria, Italy    view tour
Date: Jun 1/17

This was a perfect day! Anna was wonderful from the time we first inquired about the tour to the day we toured....accommodating our needs and offering tips prior to our tour. Our day was all that we had hoped. We would recommend Anna for your day in Cinque Terre- she has positive energy and this tour was all that we had hoped!

TOUR GUIDE RESPONSE: Dear Linda, Thank you so much, it was a pleasure hiking with you. Enjoy the rest of your time in Italy and see you back in the Cinque Terre and Florence soon!

Grace Duffy

United States
Rating

Tour: Pisa and Viareggio, Livorno, Tuscany, Italy
Date: May 25/17

We had 6 in our group and were interested in something other then "Florence, Italy". Anne was very responsive to our needs given the short period of time we gave her, very open and flexible in the itinerary, bright, intelligent, personable and knowledgeable about each area and we truly enjoyed our tour.

Irene Trego

United States
Rating

Tour: #243511, Cinque Terre Hike, La Spezia, Liguria, Italy    view tour
Date: May 17/17

Anna was the perfect guide for my friend and me in Cinque Terre, Italy. We're both 72 and active but were still concerned about hiking by ourselves. Anna knows the trails well, paced the hike to what we could handle and answered the thousand questions we had. The trail was challenging but we felt completely comfortable on the hike because Anna was with us.

TOUR GUIDE RESPONSE: Dear Irene, What a motivating, inspiring, unforgettable hike! It was not the easiest trail in the Cinque Terre and we did it beautifully :) I hope to see you back in the Cinque Terre and Tuscany soon.

Joseph Dunn

United States
Rating

Tour: #258827, Best of the Cinque Terre by boat or train, Florence, Tuscany, Italy    view tour
Date: May 10/17

We thoroughly enjoyed our day in Cinque Terre. She navigated the trains brilliantly (no small feat) and enlightened us about the history and culture of the region. She is extremely intelligent and her love of hiking/outdoors shines through. We highly recommend Anna as a tour guide. Amazing lady !

Karen Wray

United States
Rating

Tour: #258827, Best of the Cinque Terre by boat or train, Florence, Tuscany, Italy    view tour
Date: May 6/17

To be fair, Anna was concerned for our safety on a rainy day. The entire day was rushed in order to get us off the hiking trail before the trail was too slick, muddy or otherwise dangerous to pass. However, we all felt that the beginning of the tour she could have been more aware of our needs to restroom, water, coffee etc. Again in a hurry to get to a certain train, we were almost running from the boat to the train causing a stressful situation. We also felt the day was expensive.

TOUR GUIDE RESPONSE: Thank you for the feedback. Hiking in the Cinque Terre on a day with rain forecast reduces flexibility: the trails require certain time to complete, the boats run on a reduced schedule, the taxis are difficult to find and the trains are more likely to be late. I always warn guests about rain forecast ahead of tour. Doing this tour from Florence adds further constraints because three trains must be changed to arrive in the Cinque Terre. Prices of tours are known in advance and there are no hidden costs.

James Komadina

United States
Rating

Tour: #243511, Cinque Terre Hike, La Spezia, Liguria, Italy    view tour
Date: Nov 1/16

Very enthusiastic and accommodating. We all enjoyed her comments and participation in our tour.

Aaron H.

United States
Rating

Tour: #258827, Best of the Cinque Terre by boat or train, La Spezia, Liguria, Italy    view tour
Date: Oct 22/16

We enjoyed our Cinque Terre tour with Anna very much. We learned about each village walking around to view them from various perspectives. We enjoyed a nice lunch in Vernazza. We also stopped at Porto Venere to see and learn before returning back to Florence from La Spezia. I would highly suggest taking this tour with Anna!

TOUR GUIDE RESPONSE: Dear Aaron and Mike, Thank you for a wonderful day, it was a delight to guide you. Best wishes with your upcoming travels and hope to see you back in Italy soon. Anna

Kathi Vicaire

United States
Rating

Tour: #243434, Portofino, San Fruttuoso and Camogli from La Spezia, Genova or Santa Margherita Ligure, La Spezia, Liguria, Italy    view tour
Date: Oct 12/16

Anna was very knowledgeable and we enjoyed our day touring the area.

TOUR GUIDE RESPONSE: Dear Kathi, Thank you very much for the day, it was my pleasure. And what a rare dolphin show in front of San Fruttuoso! Best wishes, Anna

Jeanne Gaw

Philippines
Rating

Tour: Portofino from Levanto, La Spezia, Liguria, Italy
Date: Sep 24/16

We were disappointed with our tour guide Anna because: 1. She was not familiar with the train schedule so we ended up taking the wrong train and had to pay twice and lost some time because of this. We booked a tour with "Tours By Local" thinking that the tour guide will be a local but apparently she was not. Otherwise, she would have known the train route/schedule. At least she could have checked the night before. 2. She hurried us along maybe to make up for the lost time.

TOUR GUIDE RESPONSE: Dear Jeanne, I have been guiding in the area for 10 years now. I'm sorry to hear the tour did not meet your expectations. Your travel agent requested we do a full day tour in just five hours, which rendered the day packed. If I was made aware, I would have gladly slowed down for you. We only took 10 extra minutes to get off the train one stop later at no charge. Best, Anna

Diana Frank

Italy
Rating

Tour: #243511, Cinque Terre Hike, La Spezia, Liguria, Italy    view tour
Date: Sep 13/16

Anna was a fabulous guide. She is very knowledgeable, interesting and listened to what we wanted. She has a lot of energy and our highest expectations were achieved. She led us on trecks, boat rides and train rides and it was great!

TOUR GUIDE RESPONSE: Thank you for joining, it was a rich day indeed and I'm so happy that you enjoyed it!

Theo Gerritsen

United Arab Emirates
Rating

Tour: Best of the Cinque Terre, La Spezia, Liguria, Italy
Date: Sep 10/16

Singer Rosely W

Brazil
Rating

Tour: Florence Segway guided, Florence, Tuscany, Italy
Date: Jul 19/16

Very good indeed

David Greenberg

United States
Rating

Tour: Best of the Cinque Terre for David Greenberg, La Spezia, Liguria, Italy
Date: Jul 15/16

Great experience, wonderful guide, punctual,knowledgeable & reasonable priced. We could never have navigated the trains and boats to Cinque Terre and return to Florence. Excellent English, a pleasure to travel with,

TOUR GUIDE RESPONSE: Dear David, The pleasure was mine! I truly enjoyed the day with you and Marsha and will be delighted to welcome you back anytime.

Don Pittman

United States
Rating

Tour: 2 museums tour, Florence, Tuscany, Italy
Date: Jul 9/16

Anna was excellent. She paced the tour to our needs and was very understanding of our tired teenagers attention spans. Highly recommend!

TOUR GUIDE RESPONSE: Thank you Don, I'm happy that you enjoyed it - and the kids were super knowledgeable about art, complimenti!

Marc Goldberg

United States
Rating

Tour: #243511, Cinque Terre Hike, La Spezia, Liguria, Italy    view tour
Date: Jun 12/16

Our guide Anna knew a lot about the area and very ably innovated pending the weather and our hiking ability. Highly recommended

TOUR GUIDE RESPONSE: Dear Marc, Thank you for the tour, it was a pleasure to guide you and I look forward to welcoming you back to Liguria and Tuscany soon.