Gerald SandersRye Brook, NY, United States
Yuko's English language skill is excellent. She took us, a group of four, by public tram to all the pertinent sites to visit in Nagasaki. We had a delicious noodle soup lunch, and enjoyed our touring very much. We would certainly recommend Yuko to friends.
TOUR GUIDE RESPONSE: Dear Mr. and Mrs. Sanders Thank you for the 5 stars! I was surprised to have your review so quickly and I am delighted that you enjoyed traditional Japanese meal. There are many other delicious foods in Japan. I hope you will try some at other destinations. All of you are intelligent people and Hiroshima, Kyoto and Tokyo will never fail to impress . Best regards, Yuko
Tiffany ChieudjuiUnited States
Yuko was a very informative and considerate guide. She was attuned to our groups' needs. This was my first time using ToursByLocals and it will definitely not be the last. Excellent experience!
TOUR GUIDE RESPONSE: Dear Tiffany-san Thank you for the five stars! I really had a good time with you and your family. The children are so cute and smart that I wanted to take their pictures but I thought I shouldn't. Today I went to Saga and was thinking about the yesterday's tour. Have a nice trip back to San Francisco.
Derek BartleUnited Kingdom
Our guide was prompt, courtious, knowledgable and friendly - we would reccomend this tour/guide to anyone visiting this area
TOUR GUIDE RESPONSE: Dear Mr. and Mrs Bartle Thank-you for five-star . Did you go to the Irish pub ? Please say hello to Mrs Bartle for me . She was so beautiful and gorgeous in kimono too. Yuko
Yukon provided a useful introduction to Nagasaki and showed us how to use the tram system and get around. She was very friendly, helpful and fun to be with.
TOUR GUIDE RESPONSE: Dear Bill -san and Sandra-san I hope I was able to do your tour well for Miyuki-san (your original guide) and Sandra-san is feeling better now. Best regards, Yuko
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Carol SnyderUnited States
Yuko was a wealth of information . her knowledge contributed greatly to our enjoyment of the tour. She was always concerned about our comfort and was available for anything we needed. Truly a lovely person.
TOUR GUIDE RESPONSE: Dear Carol Thank you for 5 stars. You really made my day. I wish you will visit Japan again some day. Thank you. Best regards, Yuko
TOUR GUIDE RESPONSE: Thank you for 5 stars, Mr.Mann. It was rainy today and I was at home but still excited thinking about the yesterday's pleasant tour all day. Please say hello to your beautiful wife and friends for me. Yuko
Karen ClarkeUnited Kingdom
Fantastic trip with Yuko waiting at the port for us with our name displayed. Guide excellent, minibus very clean and comfortable. All communication on booking this trip excellent. Would highly recommend. Thank you for making our visit to Nagaski very special. Yuko was very knowledgeable on this trip.
TOUR GUIDE RESPONSE: Dear Karen Thank you for 5 stars. It was so obvious all of you get along with each other very well, which made the tour great one. I felt relieved when a gentleman from Australia said to you, " Well organised, Karen! " I hope you will visit Japan again and enjoy Japanese SAKE next time. Yuko
Seong Hwan ParkSouth Korea
The best guide I've ever met
TOUR GUIDE RESPONSE: Thank you for the five stars and for your time to write the rating . I was lucky to have a cute and smart girl and a generous lady as my guests. I wish her healthy growth and your mother longevity . Yuko
Katherine LeeUnited States
Yuko was great! She met us at the cruise terminal and we purchased an all day tram pass to see the different sites. She spoke great English and provided very interesting information. We really enjoyed the farm-to-table buffet lunch she took us to, since we would have never found it on our own. Though we went an hour over, she made sure we saw everything on our itinerary. A really memorable day in Nagasaki. Thank you Yuko! Note: she is a fast walker :)
TOUR GUIDE RESPONSE: Dear Katherine Thank you for the five stars. As I had a great time with you, I was excited even after the tour. Nagasaki was hit by a typhoon the next day, so you were very lucky. However I am sorry that we had the tour on a sweltering hot day and hope all of you especially your parents are fine. Best regards, Yuko
Yuko san is lovely, very informative and we had a great time on the tour with her. She made the day most enjoyable.
TOUR GUIDE RESPONSE: Dear Mandy san Thank you for your kind comment. I was so impressed that you always took care of your mother-in-low so nicely. I hope you will visit Japan again.
Yuly LipovskyUnited States
Excellent service, Yuko-san did go far and beyond , to show us every highlight in the beautiful city of Nagasaki. Especially emotional was Atomic Bomb Museum and peace park. Thank you , Yuko Yuly Lipovsky Inna Lipovsky Yuri Goligorsky Raisa Goligorsky
TOUR GUIDE RESPONSE: Thank you for your warm comment and five stars. I still remember that you looked surprised when you saw a colonial style house in Glover Garden. Has Inna started to make sushi at home? Please say hello to her and Yuri and Raisa for me. Thank you again. Yuko
James L.Naples, FL, United States
TOUR GUIDE RESPONSE: Dear Mr. Laffey Thank you for the 5 stars. Did you enjoy Japanese DASHI, soup stock? Cherry blossoms were very beautiful when you visited Fukuoka last spring but we have exceptionally cold winter this year. I hope you come back to Fukuoka some day. Yuko
Betty AlbrechtUnited States
Very kind & helpful. good knowledge of the area.
TOUR GUIDE RESPONSE: Thank you for your message.I am sorry that the buds of the cherry trees were still tight.I hope you enjoyed beautiful cherry blossoms in other places in Japan.
TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences and we have taken necessary action to address the issues raised in this rating.
Yuko was a great help on our day trip to Nagasaki and enabled us to maximise our short time there and cover everything that we told her that we wanted to see. She even went to the trouble of researching a particular interest of mine and presented me with a summary when we first met. She was punctual, friendly and knowledgeable and nothing was too much trouble for her. Yuko also took her responsibility to us very seriously. I hope to return to Nagasaki one day and meeting with Yuko again.
TOUR GUIDE RESPONSE: Thank you for your wonderful words and rating.Your research on Nagasaki contributed so much to our tour. I hope you will visit Nagasaki again with your daughter !
Leslie SchaeferUnited States
Yukon went above and beyond to help us to understand Nagasaki. She showed us the highlights of the city in a calm and respectful way. When we took more time than we expected, she stayed on with us to make sure we got back to the ship on time. She was knowledgeable, shared her perspective, and took our group to all of the highlights of the city as planned. We were lucky to have Yoko as our guide.
TOUR GUIDE RESPONSE: Thank you for your kind comment.I had a great time with you.But it was regretful that I didn't tell you in advance that we could use minivan service. I hope you enjoyed your stay in Pusan.
Jerry AUnited Kingdom
Yuko was an excellent and very thoughtful guide. I was in a slightly remote hotel and she even stayed overnight before the tour to make sure I was well settled in at the hotel and help us communicate. We had an excellent and very informative day in Nagasaki and she was very attentive about what we wanted to see. She was also very kind, interesting and a good person to spend a day with. I highly recommend her.
TOUR GUIDE RESPONSE: Thank you for your kinds words.You were so nice and it was amazing that I was able to meet a descendant of the British people who influenced the history of Nagasaki.I am sorry that I couldn't respond quickly because I was away from home.Best of everything to you.
James B.United States
Yuko was an exceptional guide for our one day tour of Nagasaki.
TOUR GUIDE RESPONSE: Thank you for the 5 stars.I had a very good time with you too. Your companion cats must be happy to have you!
George IsajiwUnited States
My rating is 5 stars, please disregard if the previous email contained less than 5 because of my confusion in clicking on the stars. Yuko was the best tour guide that we ever had! And we have traveled all over the world. She customized our tour to our preferences, which was the history of Christianity in Nagasaki, and even though this is not her usual subject matter (none of the Catholic tour guides were available for this date), she spent a lot of time preparing and researching information for us.Kudos!
TOUR GUIDE RESPONSE: Dear George I am flattered by your compliment. You gave me a lot of information about Roman Catholic and your country.I appreciate that.And it was a pleasure to have a tour with you two.I hope you and your wife enjoyed beautiful views of Nagasaki too. Best regards, Yuko
Donna J.United States
Yuko was truly a joy to be with. She made the four of us feel very comfortable at all times and was very well versed in all that we saw. One in our group walked slowly, but she managed to show us everything anyway. We would absolutely highly recommend her to anyone, anytime.
TOUR GUIDE RESPONSE: Thank you for your nice comment.It was a great pleasure to be your guide.Please say hello to your husband,your friends for me.
Jim OlsonUnited States
Yuko took excellent care of our group, organizing a tour that went to all of the places we wanted to see and the things we wanted to do. She was very knowledgeable about the sites and really made us feel welcome. Great guide and tour!
TOUR GUIDE RESPONSE: Thank you very much for the 5 star rating. I hope you had as much fun as I did. Say hello to your friends for me. Yuko
Doris S.United States
Yuko is personable and was very anxious to please. She arranged a trip to Gunkanjima and all we had to do is walk on to the boat. She also took us to Dejima and explained the history of the site. And she introduced us to Nagasaki's tram system, which made it easy to get everywhere we needed to be. We spent a very pleasant day with Yuko. She was flexible and didn't mind last-minute changes to the Tours By Locals set itinerary.
TOUR GUIDE RESPONSE: Thanks so much for the great words. I am relieved that we were blessed with a good weather and landed on the island. Please say hello to Bob and Mudd. Yuko
Stephen P.Washington, DC, United States
Yuko delivered a first-rate tour to our group. She provided excellent historical context while striking a perfect balance in detailing the human impact of war. She segued nicely from the heavy topic of conflict to the important role Nagasaki has played for Japan. Yuko is kind, accommodating, intelligent, and a joy to tour with!
TOUR GUIDE RESPONSE: Thank you for your kind words and recommendation.We were not blessed with a good weather in the morning but I am glad that you could could see great views of the city in the afternoon. It was such a pleasure to show the city around to you all! Yuko
Norman KongUnited States
TOUR GUIDE RESPONSE: Norman-san,thank you for your review.I will never forget that you worried about me when I didn't have lunch in Yanagawa. Is Gale listening to the CD she bought in Fukuoka? Best regards,Yuko
Yuko is a very gentle, kind and informative guide. You can't be in better hands in Nagasaki. We had a lovely day in the city, and she took us to the main sites, like the A-Bomb Museum and the Glover Gardens, always providing us with tons of information about each place. She also took us to a great local restaurant. We loved our day in Nagasaki, thanks to her.
TOUR GUIDE RESPONSE: Thank you so much for your kind review,Ms.Calderon.We weren't blessed with a good weather but it was pleasure to be your guide.Japanese cannot speak Portuguese today however several Portuguese words have been taken into our language,such as capa and castella,Nagasaki's specialty,sponge cake ! (I didn't know it was Portuguese until recently.) I hope you will enjoy your tour in Japan next year.
Yuko was an exceptional guide. She was willing to plan for possible limitations on our walking ability as we went to the various sites in Nagasaki and kept checking that we were OK. Her manner was helpful but non-intrusive and she allowed us to respond to the Atomic Bomb Museum and Ground Zero without imposing on our personal space. When my friend needed to go back to the ship before the tour plans were complete, Yuko made sure she was safe and then gave me an extra hour! A wonderful five hours. Thank you
TOUR GUIDE RESPONSE: Dear Jenny Thank you very much for your comment.I had very good time with and Nola.You must have seen beautiful flowers in Hokkaido too ! Yuko
Len FramUnited States
excellent choices of places to visit. Guide was easy to understand, very organized and efficient. We made a slight change to itinerary which she handled with ease. Would definitely use Yuko again if ever back in that area.
TOUR GUIDE RESPONSE: Thank you so much for your kind words.I had great time with you.It was my pleasure to show you Fukuoka.I wish I could see you and your wife again in Japan.
Wonderful city with the best guide, Yuko! She prepared this tour with responsaility and it was perfect! Thank you Yuko, I was very happy in Nagasaki!
TOUR GUIDE RESPONSE: Thank you for your comment.I will never forget your beautiful smile under cherry trees! Yuko