Laura FitzsimmonsUnited States
There were two couples. The men are D Day buffs and the women just went along to be supportive. By the end of the day all four of us were D Day buffs. Svetlana is an amazing guide. She senses the interests and attention spans of each member of the group and plans the day accordingly. Very flexible and focused on the group. She has a very impressive mind. There was no detail, date, or interesting story that she could not remember. The day was informative and very enjoyable.
TOUR GUIDE RESPONSE: Dear John, Laura, Dean and Barbett ( I'm not really sure about the spelling of the name, so my greatest apologies if I've done a mistake!) The day was so so good and so wonderful for me too! The sun was shining for us))) and you were so kind and gentle, interesting and passioned so I couldn't stop telling you more stories about DDay! Thank you for the feedback!!!
Eliot BarnettDallas, TEXAS, United States
Great - we had a lovely day.
Daniel SmallwoodUnited States
Svetlana is an excellent guide for the D-Day beaches/Normandy area. She has an outstanding knowledge of the histories, battle details, people, and places we visited. She was well prepared, communicates her knowledge clearly, is patient, and most helpful. Svetlana is the best guide I've had for visiting a historical area and I HIGHLY recommend her to anyone considering a private guide for the Normandy area. Thank you Svetlana!!!!
TOUR GUIDE RESPONSE: My dear Dan, Teri and Judith! Guys YOU were great! As I told you and I'm telling again- our job is the reflection of our clients! The first time I saw arriving to Bayeux- I knew the days will be excellent! You're sooo nice, gentle and calm even if he had a tiny issue)) I'm really happy it all went good! Thank you for your message because I feel so wonderful reading it and realizing that my job can mean so much for people! I hope one day somehow we gonna see each other again) hope in USA! Sincerely, Sveta
Steven Lichtenstein, MDUnited States
Sveta was a fantastic guide! She was extremely informative and walked us through the beaches of Normandy wonderfully! If we were every going to a place that Sveta was a guide, we go with her as our guide in a heartbeat! We cannot recommend Svetlana any higher without any reservations!
TOUR GUIDE RESPONSE: Dear Steven, Pam and Drew ( Gosh I hope I'm not wrong with the spelling of your names!) Thank you guys for these wonderful days! It doesn't matter where I go if I have great people like you! Mont Saint Michel was fantastic cuz I saw your eyes full of interest and curiosity! You were so nice, gentle and kind to me, so it could have been any better! Thank you guys! P.S. your son now is my motivation to keep going with my sport and my job) thanks to him!
Marjorie WiestUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Barbara WhitlamUnited States
We were a family of seven (three generations) who booked a tour through you for our day off the Princess a Cruise to see Normandy. Our guide, Svetlana V. and driver, Pierre, were great. She was very knowledgeable and I felt that our Grandchildren, young adults, learned a great deal from her presentation. She also responded to any of my concern before the tour. I would highly recommended Svetlana and tours by locals. Sincerely, Barbara
TOUR GUIDE RESPONSE: Dear Barbara and all your family! You were wonderful! I already told you in the message but I'm repeating- it was a pleasure to meet you, spend the whole day, seeing your interest, feeling your emotions facing all those sad events! Many great wishes to you all! As you were so great as the clients- wish you always having the best guides!!! Sincerely, Sveta
Kirsten PirkoUnited States
Svetlana was a terrific tour guide and we all enjoyed her tour through the D Day beach sites and American Cemetery. We were short on time and she was very accommodating, picking us up at the hotel and dropping us off at the train station and even helping us buy our tickets. She has a great personality and a lot of enthusiasm and made the tour entertaining and interesting. Our three boys, ages 9, 15 and 17 really enjoyed all of it, as did my husband and I. We all learned so much. Fantastic tour! Thank you!
TOUR GUIDE RESPONSE: Dear Kirsten, Kevin, Drew, Daniel and Case! You were just awesome! I wish we had a little bit more time together! But even though it was really fast- we did our best! It was a pleasure to meet you and get to know you! Your kids and their eyes full of interest- made my day and gave me the motivation)) Wish just all the best!!! Sincerely, Sveta
Ronald WhitmireUnited States
If you want to go to the beaches, the Museums, Mont St. Michelle, the churches, the cemeteries, hire Sveta today! I spent four excellent days with her, and in spite of her sharing her knowledge with me, I never will know as much as she does about D-Day and beyond, plus Medieval times. I will hire her for my next trip to tour Brittany.
TOUR GUIDE RESPONSE: Dear Ronald, I just wanted to thank you again and again for all these days that we have been touring! You are a real great man! Dear TBL guides, I think Ronald is the example of the perfect client) He is so curious and interested in everything, at the same time Ronald himself knows so many things.. so for me the tour was mostly an exchange of the knowledge with a knowledgable man! Thank you again! Looking forward to meet you again!!!
TOUR GUIDE RESPONSE: Dear Peter- Thomas, Julia, Liam and Sarah! Thank YOU GUYS so so much! It was a great pleasure to meet people so passionned and interested in history! At he same time it was just so easy being with you- laughing and discussing other things! People like you make me realize how happy I am doing this job! Wish all the best guys!!! Sveta
Ron WelnetzUnited States
Svetlana was great! She was very informative and based the tour on things we wanted to see. Svetlana also made reservations to a little restaurant for lunch, a place we all really enjoyed! We really enjoyed our day with her!
TOUR GUIDE RESPONSE: Dear Ron, It was just awesome! I think it was the worst time but you were the best!! I really appreciated your kind regard and your positive attitude! Thank you for sharing that experience with me! You know it feels so great to have people who are coming to Normandy as the part of the bucket list- and I felt so lucky to share that with your family!!! My best wishes to all your family memebers!!! Bisous! Sveta)
Barbara PlotnickUnited States
Svetlana was very knowledgeable and accommodating. Gave us an interesting tour of a beautiful area.
TOUR GUIDE RESPONSE: Thank you Barbara!!! You were awesome! So incredibly funny and interesting! Thank you)) it was a pleasure meeting you all!! Bisous!
Thomas SparksUnited States
Svetlana was outstanding and we highly recommend her. She was extremely knowledgeable and clear with her presentations and answering all of our questions. She also was very pleasant to be with. We were able to see many of the highlights of Normandy and only wish we had more than the one day. Next time we visit we won't be on a cruise ship with only one day available.
TOUR GUIDE RESPONSE: Dear Thomas, I was so so happy to spend that day with you, it was such a great honor to meet you all, sharing my knowledge with you! Thank you so much for your kind regard, your gentleness! That wonderful sunny day will definitely stay in my memory! Wish you all the best for everything! Enjoy your holidays!)) Sincerely, Sveta
Jennifer WoodberryUnited States
Svetlana was extremely easy to work with. We requested her in very short notice and she was able to pull together a tour that was enjoyable and informative for our group which ranged in age from 10 years old to 50. She was a delight and really told us so much that we never would have known otherwise. We highly recommend Svetlana!
TOUR GUIDE RESPONSE: Dear Jennifer! I've enjoyed the tour so much! I was so happy to meet you especially knowing that I've worked with your brother) your commentary made me smile this morning! Thank you so much for your appreciation and for you participation during the tour! I wish you all the best! And also say hi to your girls, I hope that even if they were tired, they enjoyed the day! Best regards, Sveta
Simon CollyerUnited Kingdom
Svetlana has been superb. Just returned from four days in Normandy, three of which were supported by Svetlana's knowledge and enthusiasm, but her support started months ago whilst we were planning our tour. She provided lots of invaluable input. During the tour she was ever helpful and flexible, judging the needs of our group very well and tailoring where required. She was always will to adapt and locate to our requirements. A truly amazing weekend. Thank you so much. Recommended without hesitation.
TOUR GUIDE RESPONSE: Dear Simon and everyone! I can't even describe how glad I was to meet you, to accompany you and to share my knoweldable with all of you! It was really unforgettable and just so great to see you, so brave and so courageous to make this way on bicycles. It was great to see how daring you were about all the casualties here and how funny were all you jokes! Thank you for choosing me for your tour! I'll never forget your "5 o'clock tea" humor! Wish you all the best! Sincerely, Sveta
Penny TerharUnited States
High energy, interesting, knowledgeable.
TOUR GUIDE RESPONSE: Dear Penny! Thank you so much!!! I really appreciated your interest and your kind regard! All the best wishes from Normandy! Sveta
Jay SiskindUnited States
Excellent tour and Svetlana did a wonderful job.
TOUR GUIDE RESPONSE: Dear Jay, Thank you ALL for this wonderful day we have spent together! I appreciate your kind regard and gentle attitude! Take care! Best wishes, Sveta
Wendy LamUnited States
Scott MayhartUnited States
Kurt SchakeUnited States
We had a lovely walking tour with Svetlana. She met us on time at our hotel, was charming & informative. We toured the Bayeux tapestry and she shared extensive history of the tapestry and the events and historical figures depicted. We then walked around the 11th century cathedral with an interesting commentary on the architectural elements and history of the cathedral and surrounding buildings. We ended with several restaurant recommendations. Svetlana was wonderful and we would highly recommend her. 5/5
TOUR GUIDE RESPONSE: Dear Kurt, Thank you so much for your KIND and extremely gentle feedback! It was so wonderful meeting you and guiding you in Bayeux! I am so happy I did not deceive you and your family!!! Many thanks! Best wishes, Sveta
Renee CoulterUnited States
Svetlana was extremely knowlegable about DDay landing sites and preparations prior. She had maps and photos to help us picture the time and strategy. She was pleasant and friendly. I would strongly recommend her tour.
TOUR GUIDE RESPONSE: Hello dear Renee! Thank you so Much for your commentary! It is a great pleasure to read it knowing that you have appreciated my job! Thank you! You were extremely wonderful clients!))) All the best, Sveta
Lynda LanningUnited States
Enjoyed an amazing visit to the DDay Landing Beaches with Svetlana. Her knowledge of the area, strategies, infrastructure of the Allies and German forces was phenomenal. Thoroughly enjoyed out time and learned so much. Svetlana is very professional and efficient with time. We could not have had a more enjoyable day visiting a hallowed spot so important to us.
TOUR GUIDE RESPONSE: Dear Linda and Scott! Thank YOU so much for this day we've spent together. You, I do remember most of my clients and I'll definitely remember you, with your vivid emotions, your curiosity and your interest in DD operation! Thank you for these wonderful moments we've had and your unforgettable story! I would be so happy doing my job without you, my clients! Thank you!!!
Lara NusbaumUnited States
Lovely guide. VERY knowledgable and wonderful to spend the day with. Thoroughly enjoyed our day and learned so much (and this was my second time we visited).
TOUR GUIDE RESPONSE: Dear Lara! I've spent an incredible and fantastic time with you! Me, in my turn I also learnt many things thanks to you! Thank you for being so nice, gentle and great! Hope to see you again. Best wishes, Sveta
Henry HarrisonUnited States
Svetlana can do it all. She is a warm, open and smiling person, speaks excellent English and is a great story-teller of the narratives large and small of D-Day and of the weeks, months and years that followed that event. She possesses the full-blown historian's interest in the facts and figures and personalities associated with the Battle of Normandy and can go deep into the action if that is what you are looking for, while all the while maintaining a fun and relaxed atmosphere for her tour.
TOUR GUIDE RESPONSE: Oh my God! Henry.. I think you're leaving my speechless.. Thank you SO MUCH for your gentle, detailed and really impressive feedback.. I am not even sure I'm able to reply to it.. Thank you so much for your interest in my tour, for our talks and I had a wonderful day spent with all of you! I think that clients like you make my job so important and reading your feedback a I have just intention- study more, work better and meet more people like you. Thank you! Hope to see you by any chance one more time!!!
Andy Royce98115, WA, United States
This tour was well worth the two hour drive from the port city of Cherbourg. Our guide was very knowledgeable of the area along the way and had excellent knowledge of what we could expect at Mont St. Michel. Following the tour we had time for lunch at Mont St. Michel and our guide found a wonderful local restaurant where we could experience the french cuisine on offer inside the walls of the abbey. Wonderful tour for small groups.
TOUR GUIDE RESPONSE: Dear Andy! Thank you so much for your kind regard towards my job! You were an exceptional group for me so the day was an incredible experience! I really appreciate your commentary and I will just continue doing my best, studying more and getting more interesting stories to tell! Hope you all enjoyed your tour and your cruise! Best wishes, Kindly, Sveta
Raymond RamseyUnited States
Svetlana and her driver Charlie provided us a great day in Normandy. She was extremely knowledgeable of the area and Mont San Michel in particular. We asked for a few extra stops and it was no problem. They were punctual and communicated with us as to prior to the pickup for any last minute pickup instructions.It was a pleasure spending the day with them and meeting 2 young people full of ambition. We look forward to booking again with them when we return to France. It ws a great day despite mild rain.
TOUR GUIDE RESPONSE: Dear Raymond and Carol! We can not describe our feelings after the day spent with you! It was such a great great day despite of our "wonderful" Normand weather) Thank you so much for your interest, kindness, great funny stories and your extraordinary sense of humor! Hope we will see you again! Either here, either in the States! We wish you GOOD Luck for your business this season, and best wishes to you and your family) Best, Sveta and Charlie
Susan HolmesUnited States
Svetlana was a delight. English is perfect. Took us to the sites we wanted to see and suggested others that we were not aware of. It turned out to be a wonderful day that I will remember. She is very enthusiastic about what she does and this makes the time with her great fun She checked to make sure we got back to paris safely and she also checked on our safeth after the attack. Just lovely, warm and bright. Thank you. Tours by Locals was a wonderful experience. Will defintely use them in the future
TOUR GUIDE RESPONSE: Dear Susan! It was an exceptional tour with you and your friend! I was so lucky to have you during the whole day..and I am happy that you enjoyed our trip, it is really really important for me to bring the happiness) Wish you all the best in your future trips! Kind regards, Sveta
Linda LarsenUnited States
Had a wonderful time and Svetlana was very adorable,sweet, and knowledgeable....she took us to some little tucked away places which were very fun...thank you!
TOUR GUIDE RESPONSE: Thank you Linda! You made my day such an amazing experience with all of you ! All so kind, interesting and different! I would like to thank you in my turn for the tour we had!!!
Linda WilliamsUnited States
Svetlana was nice but I felt her knowledge of the war was very limited and her instinct as to what older Americans want to see and hear about lacking. She did not tell our group to see the stained glass at the church in St. Mere Eglise. That is important to us. First guide I have ever had that we did not tip.
TOUR GUIDE RESPONSE: Hello Linda! Nice to hear from you! I appreciate what you wrote and honestly you are the first group to tell me this. To tell you the truth, I did not feel your group was interested in what I was saying and so I was simply doing my best. For me, tips aren't important. Whats important and what I love is seeing people being happy and interested and to feel that they appreciate. If you guys had a bad experience with me - my apologies. I will learn from this.
Carol WilhelmUnited States
My husband and I are university professors and sought a customized tour with Svetlana for just the two of us. Svetlana was incredibly "user-friendly." She enthusiastically provided considerable insight into the history and current events of all the places we visited. She was smart, kind, helpful, professional, fun, and enormously knowledgeable about the area. We have had private tours in more than 40 countries -- and Svetlana is one of the very, very best guides we have had. Svetlana is SUPER!
TOUR GUIDE RESPONSE: Dear Carol! I can not describe how I was happy to hear from you! YOU ARE GREAT! The tour with two of you was amazing- so interesting, funny, easy) We really enjoyed it! By the way- I think we need to see you again as you forgot your jacket in the car;))) So hope, one day we will be able to bring it to you! Kind regards, Sveta!
Alice PhalenUnited States
Today Svetlana took me and two friends on a tour of the American cemetery at Normandy and other sites of the D-Day invasion. I am delighted with the job she did. Svetlana is knowledgeable and well-spoken. The other two members of the group, Conrad and Brian are equally pleased. We had fine conversations with both Svetlana and Charles, driver. Fine young people both of them. Thanks very much, Alice
TOUR GUIDE RESPONSE: Hello Alice! So nice to hear from you! I was so so glad to meet you, guys, and to spend such a delightful morning. It was so enriching for me to share with all of you, my knowledge and my points of view; as well as it was extremely interesting to hear from you your stories! We enjoyed every minute of this tour. Wish you just the best! Take care! Kind regards, Sveta
Svetlana was an excellent tour guide and she spoke fluent English. She was on time to pick us up and we saw the very best of Normandy with her and Charles, her driver. She was very knowledgeable about the history of Normandy and told us about other sights in the local areas. We enjoyed our time with Svetlana and would highly recommend Tours by Locals.
TOUR GUIDE RESPONSE: Dear Clint and Eunice, I would like to tell you that this tour with you was great! As I told you it is a pleasure for me to work and especially with wonderful people like you! I will remember this tour with you with lots of fun and interesting conversations! Thank you again and all the best for you and your family!
Joseph BearyUnited States
TOUR GUIDE RESPONSE: Thank you! It was such a great day with you! Full of fun and wonderful talks!
Edward GervaisUnited States
TOUR GUIDE RESPONSE: Hello Edward! Thank you so so much for your kind and gentle regard to my job! I was happy to spend the day with all of you. The day was lovely and great thanks to your interest and your questions. Believe me, it is a pleasure to work with people like you: knowledgeable, interesting and interested, funny and easy-going! Thank you again, Svetlana
David SabensUnited States
Sveta showed up on time. We asked for two(2) changes to our itinerary and was changed without problems. Sveta was very informative. Her English was excellent. We had fun and were appreciative of her pleasant personality. She made the trip fun. Because of our positive experience we will use Tours By Locals in the future.
TOUR GUIDE RESPONSE: Hello David! Thank you so much for this message! I did appreciate every minute in your company ! It was a great chance for me to spend such an excellent time! Thank you and come back one day to spend more time in Normandy! Best regards, Sveta!
TOURSBYLOCALS RESPONSE: We look forward to welcome you back with another one of our excellent guides. Happy travels, David!