Richard N.United States
The price of the tour was much higher that the value received when compared to other Tours by Locals experiences that we have had. Our guide provided information at each site visited, but carried on a conversation with the driver while traveling from site to site without providing us with any information concerning our surroundings. The vehicle that the guide hired had room for 2 adults and 2 children under the age of 10. Definitely not comfortable for 4 adults. Disappointing tour.
TOUR GUIDE RESPONSE: Thank you Richard for that valuable feedback. From our previous communication on the tour itinerary and inclusions, your group actually got to visit all the places they were interested in. Normally when I see clients having problems boarding a car (like the tour van the ladies had problems boarding), I hire a more comfortable one. The Air-Condition Toyota Wish had 7-seater capacity for the 4-adult group, I am sorry if this did not meet the expectation. I do hope you enjoyed the positive side of our tour.
Linda YelnickUnited States
TOUR GUIDE RESPONSE: Thank you Linda for that feedback. I too had a wonderful time with you, and would love to welcome you back to warm Kenya. Pass my greetings to your family. Happy holidays!
I must say I had a very interesting tour of Mombasa..... I enjoyed every moment from the time of my arrival in Mombasa until when I left (I wished I could stay longer)thanks ToursByLocals....A BIG thank you to my guide SWABRA
TOUR GUIDE RESPONSE: You are most welcome Tahir. We had a great time too hosting you for the few hours. Next time in shaa Allah you will have more to discover at Mombasa. Cheers!
Sylvia FrankUnited States
Wonderful tour with Swabra. She is very knowledgeable, kind and a great guide. Highly recommend her. Would definitely book with her again. We had great day! Sylvia
Louis CourtsUnited Kingdom
Very informative and interesting tour with a very knowledgeable guide
TOUR GUIDE RESPONSE: Thank you Louis Courts. I look forward to host you once more.
David WescottUnited States
Swabra did an OUTSTANDING job with communication, logistics, and arrangements for our day tour in Mombasa. She is very professional with great skills in English. We wished the van was air conditioned, as the day was very hot (early January), but the AMAZING lunch she arranged at Tamarind on the patio with GREAT seafood, was an oasis in the middle of the day!
TOUR GUIDE RESPONSE: Thank you very much indeed David. It was my pleasure to be your guide. I must admit that the hot weather necessitates air-conditioned van/transport. This would significantly increase the previously agreed tour (transport) costs as we had short time to secure it. Looking forward to be your local guide of choice :)
Sandra BoothUnited States
Swabra was our tour guide in Mombasa and we found her to be enthusiastic and very personable. She is also very knowledgeable, flexible and easy to understand. I would definitely recommend her to others!
TOUR GUIDE RESPONSE: Thank you Sandra. I loved you and your group. It was such a great honour to spend the day with you guys. Karibu Mombasa, Kenya ��
I found Swabra to be welcoming and her service to be of high quality. I recommend Swabra with pleasure and evaluate her service as highest grade.
TOUR GUIDE RESPONSE: Thank you for the positive feedback. You are most welcome.