Donna C.SEAL BEACH, CA, United States
Our 2nd tour with Ikue: Aso was spectacular, the highlight of our whole trip. Weather conditions determine what you can see on this tour; fortunately, we had good views of gorgeous mountains, verdant rice fields, and pristine waterfalls. We stopped at a market where we sampled the delicious award winning local dairy products. Ikue arranged visits to hot springs, waterfall, and caves, again via private taxi. Another glorious day! Ikue also gave us helpful advice for other days of our trip. Domo arrigato!
Donna C.SEAL BEACH, CA, United States
Ikue met with us prior so she could tailor our tour. We had a lovely trip to Takachiro Gorge and surrounding area. Ikue arranged a private taxi and planned visits to other local areas of interest. She was knowledgeable about the culture, history and geology of the sites. She was professional and helpful. Since we booked a 2nd tour with her for the following day, she suggested we consider staying overnight in the area. That gave us time to relax and enjoy everything more. We had a delightful day!
Ikue is very friendly and very willing to share. She speaks pretty good English too. The driver was nice too. Excellent explanation of the history of the places we visited. The listing also clearly states that the Tour Price is excluding the Driver's fee of which we were aware. The driver's fee is approx 25,000 - 30,000Yen which is pretty reasonable for the long drive and whole day use.
TOUR GUIDE RESPONSE: Adeline, Thank you very much for your good review on the tour. I hope you enjoyed one day Takachiho/Aso tour. Within the limited timeframe, you visited the highlights of the areas. Also, thank you for mentioning the taxi fare. I am afraid that it costs a lot for my clients, but I am glad that you found it pretty reasonable considering the long drive. I will convey your message to the driver.
Perfect Tagachiho and Mount Aso tour with Ikue. Ikue was perfect in showing us the most in the limited time we had. Ikue was very thoughtful and gave us all the attention so we could enjoy all the little experiences everywhere we went. As we wanted to proceed to Beppu, Ikue suggested departing from Aso Station and the little train from Aso was the perfect finale. The sight seeing is amazing. A note also to our driver who was also very attentive and patient, waiting and picking us up in the right spots.
Patrice WatanabeUnited States
My grandfather was from Kumamoto and my father has always dreamt of seeing where his dad grew up. We had minimal information and no idea where to start. With Ikue's guidance and her tireless efforts we were able to obtain our family koseki, visit with a relative, stand where my grandfather's house used to be, see our family grave site, visit the family temple and spend time with our family minister. We cannot thank Ikue enough, she has given us such a wonderful gift and we will never forget her kindness.
David LangdonUnited States
Ikue took a rainy day in Kumamoto and adapted it into a productive, informative, and fun-filled day.
David LangdonUnited States
Ikue is very knowledgeable of the sights and places in Kumamoto. She knows the facts, history, and will take you to places to experience the culture of the people. She even pulled out of her bag a 3-D map of Mt. Aso. She uses a folder of visuals to help explain the sites, and she also provides options of different sites to visit. An excellent teacher and guide.
David LangdonUnited States
WOW! Ikue is an exceptional guide. It was because of her diligent efforts we found, contacted, and met our living relatives in Kumamoto. She is an excellent communicator in English and Japanese between family members, the koseki, and govt. officials. Families are important and Ikue helped us to find ours.
Ikue was extremely prompt replying to our emails and designed an itinerary that suited all of our requirements (party of 4). Ikue picked us up and dropped us back directly from/to the cruise terminal in a private car (great driver, very clean). Ikue was extremely prepared, professional and adaptable, she adjusted itinerary, made bookings on the fly as we wanted to add items. We did a lot in 1 Day. Ikue is very friendly, an excellent communicator with great knowledge of Kumamoto. WE HIGHLY RECOMMEND!
TOUR GUIDE RESPONSE: Dear Phil: Thank you very much for your great review. I am very happy to know that you all enjoyed the day in Yatsushiro/Hitoyoshi. It was my great honor to serve your group. Thank you for showing much interests in different aspects of our local culture and practices. With warmest regards, Ikue
Ch ChanHong Kong
Highly recommended. Kobori-san is extremely patient before and during the trip. She was extremely thorough in introducing the history and highlights of the attractions. Our schedule: Kumamoto > Shirakawa Suigen > shochu brewery (takachiho) > Takachiho Gorge (boat ride) > Amanoyasugawara > sake brewery (aso) > South Aso > Aso We visited plenty of scenery spots and were able to make the best use of our time because of Kobori-san's directions. We definitely recommend this tour!
TOUR GUIDE RESPONSE: Dear Ch: Thank you very much for your review. I am pleased to know that you enjoyed the tour. Please be informed how much I was happy to serve your happy mother with two young gentlemen. With warmest regards, Ikue
Lori IkedaUnited States
This was the best tour we have ever had. Everyone had a great time, including my 91 year old father. Ikue did such a great job helping us get our koseki now we'll have the information forever. I wish we could've done more with Ikue on this trip, she is so knowledgeable and thoughtful, we will definitely try and see her again sometime in the future. I would highly recommend her services without any hesitation, I believe she went above and beyond what was expected of her. Everyone agrees 10 out of 5 stars!
TOUR GUIDE RESPONSE: Dear Lori: Thank you very much for your reviews. I was so happy to be selected as your guide and had a chance to serve such a wonderful family. Moreover, I was so impressed to see that your father was able to visit his loving parents' hometown: he looked so happy. You must have worked hard to make it happen. I will convey your message to Mr. Yamaguchi with whom I will be working soon. Please give my best wishes to your family. Ikue
Great tour guide and great tour. very informative and interesting. Had a great time : )
Ikue provided a long day's adventure to Mt ASO, the nearby lookouts, village markets and a soba lunch in a family restaurant. She was good company, full of information and entertaining. It was a long day but she made it worthwhile and finally escorted us to the right train. We had come from Nagasaki early in the morning so it was a long day, but very worthwhile. The weather was kind so we had a good view of the volcano.
TOUR GUIDE RESPONSE: Bill, Thank you very much for your feedback. I am glad that you enjoyed the tour in the beautiful autumn day. Please have a safe and comfortable trip back home. Thank you for choosing Mt. Aso as your holiday destination. Best regards, Ikue
Raul ElorduyUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Ikue went above and beyond to make our tour a lovely one. Unfortunately we experienced rain and were unable to see Mount Aso but she offered alternatives instead and made the best of our day. She was extremely informative about the history of Kumamoto and made surprise stops along the way for us to see other attractions. She even rowed the boat for us in the rain when we visited Takachiho Gorge! I loved every minute with her and will hire her again when I return to Kumamoto. Thank you Ikue!
Claire AddisonUnited States
Ikue K. created a custom itinerary from the Kumamoto tour booked as our ship docked late. She is a delightful host who treated my family with care and courtesy. We hiked Yatsushiro Castle - Edo Period (1603-1868), toured shoyu and soju manufacturing plants, saw a haunted home, visited Hitoyoshi Ryokan Inn for 5-star lunch, furo bath, Aoi Aso Shrine (青井阿蘇神社) then a scenic drive back. I highly recommend Ikue for her gracious hospitality and historical knowledge.
Keith FosterUnited Kingdom
Ikue was an excellent guide who customised the tour exactly to our needs.She went above our expectations by orgainsing our travel next day. Her standard of English was exemplary.
TOUR GUIDE RESPONSE: Dear Mr. Foster; Thank you very much for your feedback. It was my great pleasure meeting and serving your beautiful family on the fine day. I hope I could answer your questions on various things about Japan and Nagasaki. With very best wishes, Ikue
Timothy BowmanUnited States
We enjoyed a nice tour with Kikki and would use her again.
Jeb BurtonWest Sacramento, CA, United States
Ikue did a fabulous job taking us around Nagasaki. We had two young children with us (9 and 5) and she did an outstanding job both guiding them and helping them approach the very difficult topic of WWII (and the nuclear bomb). Her knowledge was outstanding, and recommendations were perfect. We thoroughly enjoyed the tour and would recommend it to anyone in Nagasaki.
Shirley B.Quezon City, 1112, Philippines
TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences and we have taken necessary action to address the issues raised by this rating.
Leila HayashidaUnited States
Ikue was INCREDIBLE! Not only did Ikue provide a wonderful tour of Kumamoto, she researched my family, drove an hour to their home to let them know I was looking for them, and arranged to introduce me to my relative at his home. It was the most incredible day. Ikue is 100% heart, goes over and beyond to make the ancestry tour fulfilling, it gave my group goose bumps to experience it and my family and I will now keep in touch. Thank you very much Ikue, you are a gem!
TOUR GUIDE RESPONSE: Dear Leila, I just returned from my Tokyo trip where I attended the training session for tour guides in Tokyo area. Belatedly, I thank you very much for hiring me for your visit to your great grandparents' hometown, and letting me share the wonderful time with you and your distant relatives. I can imagine the family reunion will become a very exciting and enjoyable event. Best regards, Ikue
A highly recommended guide. She thought about everything for you from a to z. Prepared small gift for my kid, buying local snacks for us to try, even helping us to throw rubbish (as its very hard to find rubbish bin in japan). She made us felt welcome and wanting to come back to Japan again. Her local knowledge, her tour arrangements were top notch. Whether if its your first time to Kumamoto or not, i think she would be your top guide choice. I would again recommend this guide. Period.
TOUR GUIDE RESPONSE: Dear Alice, thank you so much for your great review. I was very relieved that you could visit all the destinations as scheduled on the very special day (New Year Day) in Japan. Ikue
TOUR GUIDE RESPONSE: Dear Alex, Thank you for your feedback. I was so glad that you could visit Aso on the perfect possible day in winter, and could enjoy the beautiful scenery there. I hope your rest of the stay in Japan will be a very memorable one. Kiki
Alice WongUnited States
Ikue's service is top notch starting from prebooking inquiries to conduction of the tours. Because we were first time visitors to Kyushu we had a lot of questions and Ikue was always punctual and patient in addressing all of my questions and concerns. She helped me with many of my pretour questions, and even made many excellent suggestions for me. She met us punctually at our hotel in Kumamoto and led us on two tours. She arranged airport pick up service to make it so convenient for us!
TOUR GUIDE RESPONSE: Dear Alice, Thank you very much for choosing Kyushu this time. Also, thank you for your great review. I very much enjoyed exchanging messages with you when you were developing the best itinerary for your group. I do hope that all of you enjoyed different features of Kyushu. Ikue
Pate HelferdUnited States
This has been a great experience for me. Kiki brought with her a huge amount of knowledge about the area she is from. Very interesting!!! Highly recommended for a fun and educational time.
Pate HelferdUnited States
Wonderful and fun day. Very knowledgeable and friendly. Her history of her city and her tour is extremely thorough. I would recommend!
TOUR GUIDE RESPONSE: Thank you very much for your comment. I am very glad that you enjoyed the two main landscapes of the city, and had a chance to see special exhibitions of Kiyomasa Kato and "Bonseki."
Florence FujiwaraUnited States
Ikue went out of her way to make our search for our ancestors very fruitful. She did a lot of research before our arrival and drove us many miles to visit them. I would highly recommend her for any reason when visiting Kumamoto.
Ikue is an excellent tour guide with a good command of English. She organised a very good itinerary for our group and her commentary was comprehensive. Members of the group were very happy with the variety included in the tour, the lunch and the overall cost. I would recommend Ikue for any tour group in the Yashimito area who require an Eglish speaking tour guide. Mike S.
TOUR GUIDE RESPONSE: Dear Michale, Thank you so much for your nice comments on my recent tour. I really appreciated your organizing the group so I could serve 14 travellers from the different parts of the world. As you have seen, locals in Hitoyoshi and Yatsushiro were deligted to have an opportunity to show you the local culture. Ikue
Man LapHong Kong
Very well planned and helpful! Highly recommended!
Chee Meng WongSingapore
Our tour guide is really friendly and insightful. We learnt a lot about the Japanese culture from her and we would recommend her to our friends in the future.
We toured with Ikue for 3 days seeing some of the lovely sights in and around Kumamoto. Ikue was very helpful in her communications before the trip, responding to our interests, and developing itineraries to suit. Before our trip, and at her own initiative, she also communicated with our hotel and car rental company to ensure that we got the best deal. Ikue's English is excellent, and she is very well prepared with background information and maps in folders. We were so pleased to get to know Ikue.
William CorrieUnited States
This was a custom family history tour. The goal was to visit the family sites of two ancestors in two different villages in Kumamoto-ken. The addresses of the residences were known. We wanted to see where they lived, visit their temples and their cemeteries. We didn't start out knowing if there were any relatives still living in the area. Kiki not only found where they lived but arranged for meetings with relatives and the minister at the temple. The tour couldn't have been better. Thank you Kiki.
Craig FukudaUnited States
We highly recommend Ikue K as a guide in Kumamoto. She customized the one day tour to accommodate our large party. Besides the Kumamoto Castle. Suizenji Garden and Reigando Cave, we were able to visit Musashi's grave. Ikue san was born and raised in Kumamoto and her knowledge of the subject areas goes beyond what one can research. She is such a nice and pleasant person and made our tour a memorable one.
I would like to commend ikue for a very comprehensive and nice tour, she even take the extra effort to bring snacks for the kids and fruits to taste for us. Am hiring her again !!
Max Eber X.Brazil
Guided by Ikue-san , I have travelled to Takachiho gorge and its surroundings, as well as to Kumamoto castle.Takachiho is said to be a power spot. And so is Ikue-san: an energetic woman who is even able to effortlessly move up/downwards the steep stairways of Kumamoto castle.Some of the deities of the region seem to have supernatural powers. I wonder if anyone of them is endowed with the ability to read minds, as Ikue-san did it when she anticipated many of my necessities. She's an attraction apart.
John ShioyaUnited States
Wonderful tour, very individual and customized. Ikue is a very knowledgeable and great tour guide. Highly recommended by us!!!
Ting Tina ChenHong Kong
If it is possible to rate Ikue with more than 5 stars, I will not hesitate to do so.For someone who is fairly well travled and have met an arrary of tour guides, Ikue's efficiencies, her care for her guests are apparrent right from my initial enquiries, her patience and the abilities to cater for the guests needs were also unprecendented. In addition, she is highly knowledgeable in the history and sociology,I highly doubt that there is anyone else in the proximity who is able to surpass Ikue, lucky us!
James YanoUnited States
Ikue is a fantastic and patient guide. Came by JR and were met at the station where she gave a useful itinerary. The Hosokawa Gyobu-tei House and Suizenji Jojuen Garden were great but the highlight was Kumamoto Castle. This is an impressive place and not crowded with tourists like Osaka Castle. We took our time exploring without feeling rushed. Reigando is well out of the city but the sense of history is evident. You owe it to yourself to visit Kumamoto and letting Ikue be your guide. You won't regret it.
Janice F.United States
Guide was well prepared and researched what we wanted to accomplish with our custom itinerary. She was very accomodating with our last minute tweaking of our plan for the day. We were impressed with her efforts, responsiveness and professionalism and would recommend her without hesitation!