Barry BermanUnited States
TOUR GUIDE RESPONSE: Thank you for 5 stars. It seems you liked what I have beeen able to show you in such a short time. Have a great Thanksgiving with your family and both Susan and Barry: Happy Birthdays
A very enjoyable and informative tour with an experienced and knowledgeable guide.
TOUR GUIDE RESPONSE: Thank you Dita and Bird. Hope your trip home was save.
Raisa provided an interesting and varied tour with very good knowledge and driving skills despite the traffic. She was a very pleasant person to talk to.
TOUR GUIDE RESPONSE: Thank you. Hope your stay in Canada is great and you will consider to come back. Raisa
Deborah KeyesUnited States
Today was NOT raining so we left Toronto and headed to Peller Winery for a great tasting of their excellent wines. We donned Artic parkas for an unusual tour of 10Below for an Ice Wine tasting. Following that we had a delicious and memorable lunch prepared by their famous chef. On we went to Niagara and the famous falls. They were as spectacular as we'd heard from others and again Raisa's knowledge of the area and the history make our tour special.
TOUR GUIDE RESPONSE: And once again, thank you. Have a great cruise and tour of the Atlantic.
Deborah KeyesUnited States
It was raining really hard and extremely windy so Raisa switched activities and we had a fantastic city tour instead. She is very proud of her city as well as her country so she showed us why all day with interesting anecdotes and fascinating places to see. It was a delightful way to spend a rainy day in a new city and also make a new friend. Casa Loma, Distillery, lunch at Cluny, artists alleys and residential neighborhoods. We toured the underground of downtown too ending up at Marché. What a fun day!
TOUR GUIDE RESPONSE: Thank you to you: Deborah and William. I also had a great day regardless of the rain. It was my pleasure to meet you.
Sue T.United States
Raisa was a wonderful guide for us! We spent a fabulous day with her traveling to Niagara Falls. We appreciated her knowledge of the area and its history; she demonstrated a sincere interest in providing a great experience for us and our two grandchildren. She made a special stop to show us Niagara on the Lake and introduce me to ice wine - wonderful day with many new memories.
TOUR GUIDE RESPONSE: Thank you Sue and Thomas. I also had a great day with your family. My regards to Bella and Max
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
June ArnhymTampa, FLORIDA, United States
Our guide Raisa was charming and informative. Took us two beautiful neighborhood shopping areas took us inside some of the loveliest buildings. Pointed out places that she thought we might like to go into on another day since we were staying here for several days and made Toronto as wonderful as we had expected it to be. We could not have asked for a better guide.
TOUR GUIDE RESPONSE: June and Rolve, Thank you for warm words. It was my pleasure as well to spent time with you. Hope you have a great vacation in Canada Raisa
Raisa wow what a beautiful lady. We loved our tour with you even though the weather was cold, wet, windy and snowing. Your knowledge of Niagara Falls and Toronto was exceptional. The only problem was that our time with you was over too soon.
TOUR GUIDE RESPONSE: Darren and Sharon, Thank you so much for such wonderful review. I was very happy to meet you both and spent time and you are right it was too short. But hopefully next time. Hope you have great travels in North America.
Lori DewetterEl Paso, TX, United States
As first time visitors to Toronto we were anxious to see the city from the eyes of a local. We were not disappointed. Raisa was waiting for us at our scheduled time, immediately gave us interesting information from her "bag of goodies" and proceeded to take us on an excellent driving and walking tour of the city and surrounding area. She was interesting, knowledgeable, and her love of the city showed. We saw places and things we would never have found on our own and enjoyed every minute of the tour.
TOUR GUIDE RESPONSE: Dear Lori and Charles, Thank you for great remarks. I also had a pleasure to spent morning with your family. Hope you had a great day and returned home save. Raisa
Robert H.United States
Raisa S. is a Pro. She picked us up at the airport and provided an afternoon tour of Vancouver which the average tourist will never see (try lunch at the Old Mill for example). She listens well -- we asked for a tour which would exclude the "Hop-on, Hop off" sites which we could do on own. She more than fulfilled our wish. She is a fountain of knowledge on Toronto and Ontario and clearly loves what she does. Do yourself a favor and try to find an opening on her calendar. Very happy MN visitors
TOUR GUIDE RESPONSE: Dear Robert and Mina, Thank you for such kind words and review. It was my pleasure to meet you both and show you our Toronto in a very specific to your request and unique way. Toronto deserves to be shown uniquely and I love to do it. Hope you had a great the rest of your stay and came home safely. Raisa
Very informative guide who went out of her way to make sure we had a wonderful day. Would definitely recommend Raisa. One of the highlights of our trip to Toronto!!
TOUR GUIDE RESPONSE: Thank you so much for such nice words. It was also my pleasure to meet your family and spent a wonderful day together.
Luis M.United States
Raisa did a great job during our recent visit of Toronto. She was very accommodating when we required an afternoon tour, so we could take the tour the same day we arrived in the city. Within the allotted time she was able to present us a very good overview of the Toronto downtown, Casa Loma and other surprise locations such as the University. She is very knowledgeable and have an infectious passion for her city.
TOUR GUIDE RESPONSE: Thank you very much for kind words. I was happy to accommodate and show you Toronto, the city I love. Raisa
Alison TaggartUnited Kingdom
We had a great day. Raisa was hugely knowledgeable and we had an enjoyable tour. She was mindful of the needs of my elderly parents and tailored the day to suit. Highly recommended and thank you.
TOUR GUIDE RESPONSE: Dear Alison, Thank you for kind words. I also had a pleasure to spent a day in the company of your family. Enjoy the rest of your stay in our great and very unique City of Toronto. Raisa. PS. Hope mama's luggage finaly arrived.
Nelson KoenUnited States
Great tour guide, very knowledgeable and good sense of humor!!! Raisa recommended that we purchase the Niagara Falls tickets online in advance which saved us a bunch of time. The rented car Raisa picked was a bit small and uncomfortable, please clarify with her in advance what type of car you are getting, that is the only reason we are giving 4 stars instead of 5, she was great in everything else and we would hire her again without any doubt !!!!
TOUR GUIDE RESPONSE: Nelson and Sally, thank you very much for your rating. I hope you enjoyed Montreal as much as you did Toronto and Niagara. And you are on your way to continue on with your travels.
Patricia SchusterUnited States
Anthony DiFurioUnited States
Raisa was an awesome guide. She created a day that met our interests and her knowledge of the area is incredible. We felt so comfortable, it was like spending a day of fun with a friend. The best way to see the country side, enjoy and learn!
TOUR GUIDE RESPONSE: Dear ginger and Anthony, Thank you for such kind words. I also felt very comfortable with you two. It felt that we knew each other for a long time. Hope you enjoy the rest of your stay in toronto and will enjoy trip to the wonder of the world - Niagara Falls tomorrow. Raisa
Jane MannUnited Kingdom
Really enjoyable day, excellent knowledgable guide
TOUR GUIDE RESPONSE: Jane and Robert. Thank you for kind words and it was my pleasure to spent a day with you.
Stephanie GordonUnited States
Raisa was a great tour guide - she gave us a lot of history and customized the tour to our specific wants and needs. She is very knowledgeable about the area; if we are ever to return we will definitely contact her again!
TOUR GUIDE RESPONSE: Thank Stephany and Anna Marie. It was my pleasure to meet you as well.
John LaurentiUnited States
very informative. we had a 13 yr. old with us who would have enjoyed more info on sports--especially hockey.
TOUR GUIDE RESPONSE: Thank you for your comment and stars
William HarleyUnited Kingdom
Raisa was very obliging and tailored the tour to our exact requirements even though it meant a late finish for her. Very informative and a pleasure to be with. Thank you.
TOUR GUIDE RESPONSE: Hello, Bill and Sue! Thank you for such kind words. It was also my pleasure to have met you yesterday. And as the song goes: "till we meet again"
Bailey GeeslinUnited States
Raisa was excellent. She knew where to take us and she was a fount of information. She obviously loves Toronto and its history.
TOUR GUIDE RESPONSE: Bailey and Elaine, thank you so much for the stars and great comment. It is very appreciated.
Bernard WinklerUnited States
Raidsa said that she wanted to show us the city of Toranto that she loves. She certainly succeeded! We totally enjoyed our tour that was both educational and delightful.
TOUR GUIDE RESPONSE: Thanks again. And the pleasure was mine. Hope to meet you again. Have a great return home.
Susan BroockmanUnited States
This tour was personalized and professional. My guide was thorough, and thoroughly knowledgeable about every aspect of the city. She explained fascinating stories about history, transitions, architecture, landscape and commerce. I was able to see even more than I could have imagined - and enjoyed every moment. I highly recommend.
TOUR GUIDE RESPONSE: Susan, Thank you so much for your comments. It was also my pleasure to spent a day with you and explain to you our great, vibrant city. Raisa
Pamela DickinsonUnited States
Saisha took us to the whirlpool at Niagara and a beautiful city on the peninsula. She explained the punch bowl and how Niagara Falls were produced. We enjoyed our tour very much. Don and Pam Dickinson
TOUR GUIDE RESPONSE: Dear Don and Pam, Thank you for a time you allowed me to spent with you in Niagara Falls. And also thank you for a great review. I hope you were able to complete your tour and come back home. Sincerely Raisa
Very attentive to our needs and those of the children. Very knowledgeable and informative. A great way to see Niagra Falls.
TOUR GUIDE RESPONSE: Thank you very much. I was very happy to meet your family and help you to have a memorable day at the Niagara Falls.
It was great. Best decision ever. Raisa was very knowledgeable and attentive to our needs. I will definitely use Tours by Locals in the future again. Thanks. Marina.
TOUR GUIDE RESPONSE: Thank you, Marina. I was very happy to be of service to your group. Raisa