Karin BeebeUnited States
TOUR GUIDE RESPONSE: Thank you Karin !
Warren WilkinsUnited States
TOUR GUIDE RESPONSE: Thank you for the five stars and the nice weather you brought with you. I tried to remember who was the Finnish man who won the Nobel Memorial Prize in Economic Sciences 2016 and it was Bengt Holmström together with Mr Oliver Hart from USA. And these uniq wagons we have in Finland: Russian royal carriage stock to survive anywhere in the world. They are in the Railway Museum in Hyvinkää. All the best to you and your wife, Ralf
Eva MedallaUnited States
Helsinki Finland is such a lovely and wonderful place, thank you to our excellent and funny tour Guide Ralf . I highly recommend Ralf as your tour guide if you are ever in Helsinki. Don't miss Porvoo for that heavenly Brumberg Chocolate. Ralf, thank you so much we had a wonderful time, you have been patient with all 16 of us, who loves to roam around and make a million stops to shop. I am giving you 10 stars!
TOUR GUIDE RESPONSE: Thank you Eva for your kind words. I enjoyed very much going around with you group and I like the Brunberg stop myself ! All the best to you and the members in your group. Ralf
Jean OstertagMt Vernon, TX, United States
Ralf was very informative and we really enjoyed our tour. Considering that I cut his planned tour short because the ship was only in Helsinki for a short time, Ralf adjusted his schedule nicely.
TOUR GUIDE RESPONSE: Hello Jean, Thanks for your kind comments. Next time we make a longer tour :-). All the best to you and your friends. Regards, Ralf
Ralf was a fabulous tour guide the best of our trip this far. He was engaging knowledgeable and showed us all the sights of Helsinki at the perfect pace. He was very easy to understand in his perfect English and we thoroughly enjoyed the 4 hours we spent with him. Thank you Ralf. Highly recommended. Lyle
TOUR GUIDE RESPONSE: Dear Lyle, Thank you for your kind words. It was also for me a pleasure to walk around in Helsinki with all of you and change ideas about different subjects. I hope you had a nice onward trip and at the end a safe trip back home. You are always welcome back to Helsinki and Finland. With my best regards, Ralf
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Mark WetterhahnUnited States
Ralf was extremely knowledgeable about his country and city and we felt we got an understanding of Finland and its people in a short amount of time. He was flexible and molded the tour to our interests. We would definitely use Ralf again and recommend him to friends who want a great walking tour.
TOUR GUIDE RESPONSE: Hello ! Thank you for your kind words. It was also a pleasure for me to walk around with you in Helsinki and change a bit of ideas on various subjects. I hope you had a nice cruise and welcome back to Finland again one day. Best regards to all of you, Ralf
John OdonnellUnited States
Ralf was great and so was his tour. We couldn't be happier!
TOUR GUIDE RESPONSE: Dear John, Thank you for your kind words. Best regards and welcome back to Finland sometime in the future :-) Ralf
Eric TrappUnited States
Ralf was great. He took us to the highlights and also talked to us a little bit about life as a local. We had a great time. Thanks Ralf.
TOUR GUIDE RESPONSE: Hello Eric, Thanks for your nice comments. With people like you and your friends it is pleasure to make the tour. All the best for your future travels. Ralf
Delmarie ZampariniSouth Africa
We had the most wonderful day with Ralf in Helsinki and Porvoo. He has a superb sense of humor! I would recommend a tour with Ralf any day.
TOUR GUIDE RESPONSE: Hello ! Thank you for your kind words. I enjoyed to go out with you and your friends. All the best for your future travelling. Regards Ralf
Allan PisarzEYNON, PA, United States
We were so pleased with Ralph. Our group is made up of avid travelers and we must all say that Ralph delivered on all we discussed prior to the tour. He was extremely accommodating and fulfilled all of our requests. I would highly recommend him
TOUR GUIDE RESPONSE: Dear Allan, Thanks for your kind comments. It was nice to go around with you and your friends and as always I also learned some new things from you. Hope you had a good return trip back home. Best regards to all of you, Ralf
Janusz PrzewozniakUnited Kingdom
Ralf was a very engaging and interesting guide on our walk this morning. He brought the key central parts of the city to life and we enjoyed his company very much. He is very knowledgeable about the country's history and social traditions so we learnt a lot on this our first visit. Highly recommended. .
TOUR GUIDE RESPONSE: Thank you. It was a pleasure to show you Helsinki. And with you I discovered a new ( for me new ) coffee shop in Helsinki :-). Watch this site http://aurora.fmi.fi/public_service/ to know more about norther lights in Finnish Lapland. Best regards, Ralf
Keith S.United States
Ralf met us at the cruise port and was ready to go touring Helsinki. He set out to visit many areas and he avoided the traffic congestion by planning around it. His knowledge and communication was so enjoyable that you felt as if you were with a family member. The Brunberg Chocolate store was such a nice little side stop. We would definitely recommend a day with Ralf to experience Helsinki at its finest.
TOUR GUIDE RESPONSE: Thank you Keith for your kind words. It was a pleasure to show you and your family Helsinki and Porvoo. Meetings and sightseeing like is always a two way road. Thank you for your interest and good company. Sometimes it really does not feel like work at all and this was such a case with all of you. All the best and warm regards, Ralf
Margaret BabbUnited States
TOUR GUIDE RESPONSE: Dear Margaret, Thank you for your positive feedback of my tour. I wish you and your friends happy travelling in the furure. Regards Ralf
Stephen CheninHenderson, NEVADA, United States
Ralf did a great job showing us around the city especially since from time to time it was raining so hard. He was very friendly and accommodating to our needs. He was also very knowledgeable about history and architecture. I would recommend him without hesitation to other travelers!
TOUR GUIDE RESPONSE: Thank you Stephen for your kind words. I am happy that you enjoyed the tour. It was pleasure to meet all of you and to also hear about your life and Las Vegas. My best regards to all ! Ralf
Ralf is a very nice and kind person, very knowledgeble, very informative, very proffessional. It is a chance to have a sightseeing with him for first time Helsinki visitors. I definetely recommend. Thank you so much.
TOUR GUIDE RESPONSE: Thank you for your kind words. It was a pleasure to go around with you in Helsinki. Welcome back again for work or pleasure. Regards Ralf
We took a full day Helsinki and Porvoo tour. Great guide and fully recommended. Ralf picked us from the hotel on time with a nice spacious car. His English is great and his explanations about each place were detailed. He also gave us a good insight about daily life in Finland. Definitely very much recommended.
TOUR GUIDE RESPONSE: Dear Silvano, Thank you for your kind words. I enjoyed very much going around with you and hope you have a safe flight back home. Best regards to all of you, Ralf
Ralf was a very nice guide , and have a lot of knowledge . We spent a wonderful day in which we learn a lot. Ralf did a good job. Congratulations for the great work ! Thank you Simone , Ricardo , Miriam and Isaac from Brazil
Excellent guide, we really were able to visit most of Helsinki thanks to Ralf, he was especially very considerate regarding my mother that is 84 and was traveling with us
TOUR GUIDE RESPONSE: Dear Ignacio, Thank you for your kind words. It was a pleasure to go around with you and I am happy the tour met your expectations. All the best to all of you from rainy Finland. We were lucky with the weather. Regards Ralf
Walter Braznell Patricia BraznellUnited States
Ralf was excellent. Very cordial. Made sure we saw what we wanted to see in the aloted time. Recomended.
TOUR GUIDE RESPONSE: Thank you for your kind words. I learned a lot of architecture from you. Best regards Ralf
Excelente tour!! Y con un buen español.
TOUR GUIDE RESPONSE: Muchas gracia, fue un placer. Ralf
Nancy WingelaarUnited States
Ralf was a delight with a good attitude and happy smile. He was very knowledgeable and interspersed his talk with jokes and fun comments. He was very enthusiastic about what he was saying and we had a delightful day. We would definitely recommend him to others.
TOUR GUIDE RESPONSE: Thank you Nancy for your kind comments. It is easy to be enthusiastic when, like you and your friends, are also interested and enthusiastic about all things. It was a pleasure you go around with your group. I wish you and your family/friends all the best and welcome back to Finland one day. Regards Ralf
Carol CortesUnited States
TOUR GUIDE RESPONSE: Thanks Carol for the stars, I am very happy that my tour met your expectations. And in addition we had fun. All the best to you and your friends. Ralf
Ray D.United States
TOUR GUIDE RESPONSE: Hello Ray, thanks for visiting Finland and Helsinki. All the best for you and your friends in the future. Ralf
Alicia GoldsmithUnited States
Ralf was the best guide we had in the Baltic region. He was informative, flexible, knowledgable and a great guy to spend a long day with. He was ready and waiting for us when our ship arrived and he had a great car for us. It is amazing how a good guide can influence your opinion of a country and your overall experience there. Helsinki was a real favorite for us because of Ralf. He is the best!
TOUR GUIDE RESPONSE: Thank you for your kind words. It is easy to be a good guide when the guest are as nice a you and your family was. Best regards to them also. Moi, moi to you daughter !
Charles StetlerUnited States
Ralf was an excellent host and guide in Helsinki. Very friendly and engaging. We started the day with a short walking tour around Helsinki, then traveled by car to Porvoo. Along the route, we learned about Finland and its culture and people. Who knew there were 2 million saunas for 5 million people?? Back to Helsinki visiting other attractions and ended the tour with a ferry ride over to Suomenlinna. We throughly enjoyed our day in Finland and would definitely highly recommend Ralf. Thanks so much.
TOUR GUIDE RESPONSE: Hello there, I am glad you all enjoyed your day and so did I. It was fun travelling with you. Best regards, Ralf
Lena RoweUnited States
It was an excellent tour. Ralf was very friendly and knowledgeable and we had a great day! he was very kind to help push my mother's w/c over cobblestone streets.
TOUR GUIDE RESPONSE: Dear Lena, thanks for your comment and we had a great day together ! All the best to you and your mother. Ralf
Lucille S.Northbrook, IL, United States
Ralf is a lovely man who shared things. We went to Provo, a great little town. He took us to the synagogue where we had a marvelous experience. The synagogue guide, Andre, is an Israeli who is also the cantor.
TOUR GUIDE RESPONSE: Thanks for your kind words. It was a pleasure to share things with you. All the best for the future for you. Ralf
TOUR GUIDE RESPONSE: Thanks for stars and all the best to all of you. Regards Ralf
Richard Van SickleUnited States
Ralf made our day in Helsinki one to remember. We went to a few places that tourists generally do not go, so it was nice to get away from the crowds.
TOUR GUIDE RESPONSE: Hello and thank you for your kind words. It was nice to go around in Helsinki with you and hope one day you return back to Finland. The architecture term I could not remember in English is Art Nouveau and that were the buildings from around 1890-1910 we saw. Best regards and thanks Ralf
very good guide. easy going and helpfull
TOUR GUIDE RESPONSE: Hello Patricia, thanks for the kind words. It was nice to go around with and your friends here in Helsinki. All the best for your future travels. Regards Ralf
David AvilaUnited States
Ralf was outstanding, showed us a great time. Thank you Ralf!
TOUR GUIDE RESPONSE: Thanks for your kind words, it was a pleasure to show you around in Finland. Regards Ralf
This tour was comprehensive and informative. Ralf has an easy, relaxed style and was pleasant company as well as a most knowledgable guide. I have no problem in recommending his services.
TOUR GUIDE RESPONSE: Brian, Thanks for your comments. I hope you enjoyed the rest of the midsummer celebrations in Finland and your side trip to Estonia. All the best and a safe return trip home to Australia. Regards Ralf
Larry KayeRockville, MD, United States
Ralf was an excellent tour guide. Friendly and flexible, extremely knowledgable. We had an terrific tour of Helsinki with him.
TOUR GUIDE RESPONSE: Larry, Thanks for your kind comments. I hope you and your father have had a nice cruise and that you had or will have a safe trip back home. I keep Washington on my mind. Best regards Ralf
Celia RubinUnited States
Ralf was very knowledge and accommodating on our tour. He took us all around Helsinki as well as Porvoo. He told us interesting story and bought us "Tar candy" to experience. Ralf was able to answer all of our questions. He is a very pleasant gentleman and we would recommend him to others.
TOUR GUIDE RESPONSE: Dear Celia, Thank you for your kind words. It was nice to go around with you and your friend. I learned new things about USA too :-). All the best to the both of you in the future. Best regards Ralf
Ann CurtisPlano, TX, United States
Ralf was friendly and went out of his way to show us the sights of his native Helsinki. He was an excellent communicator before we met and went out of his way to prepare us ahead of time for our tour. Ralf is a very interesting man whose knowledge of and pride in his country is evident.
TOUR GUIDE RESPONSE: Hello Ann and friends. Thank for the kind words. I enjoyed very much going around with you. As usually with ToursByLocals I also learned some new things about USA from you. You are always welcome back to Finland again. Best regards and before we know it, it is Seasons Greetings time again ! Ralf
Theresa PiomboUnited States
Excellent guide. Informative, witty, and seemed to really care about our special needs.
Gary J.Edmonton, AB, Canada
Ralf is a very knowledgeable Finnish tour guide. He presents the story of Helsinki, Porvoo, Finland, and the Finnish people in an entertaining and humorous manner. An added highlight of our tour was having a Finnish television crew accompany us on the tour to film Ralf in his role as an independent tour guide. We would highly recommend Ralf to anyone wanting a private tour of Helsinki, Porvoo and the surrounding area provided by a friendly and professional guide.
TOUR GUIDE RESPONSE: Gary, Thanks for your kind words. It was fun to go around with you and your friends. Unfortunatly I can not guarantee that a TV crew is meeting you on your next visit in Finland :-) I will keep an eye on the documentary when it is coming in the TV and there should be a way to send it to you. All the best to you and your friends. Ralk
Cora JurillaUnited States
Thank you Ralf for showing us Helsinki. We enjoyed and learned a lot from you.
TOUR GUIDE RESPONSE: Dear Cora, Thanks for you kind words. It was nice to get to know you and your group. All the best to you. Ralf
Javier Alvarez CampilloSpain
This eight hour tour with Ralf was marvellous. He show us Helsinki city highlights, Porvo and the forests and lakes nearby, taking us to places no regular tour goes, and all the time accompanied of detailed commentary, anecdotes and fun talk about the finish history and way of life (all in perfect spanish).
TOUR GUIDE RESPONSE: Dear Javier, Thanks for the message and I am glad my excursion met your expectations. The word I could not remember in Spanish for what we saw growing in the countryside was 'colza'. All the best to you and your mother. Ralf
Nataliya BaraksUnited States
Nice tour with Ralf around Helsinki.
TOUR GUIDE RESPONSE: Dear Nataliya, Nice to read you liked the tour. Most difficult questions came from your daughter, good question. All the best for you and your family. Ralf
We had a wonderful tour in Helsinki with Ralf - he was very kind considerate and we had a lovely drive to Porvoo - a very interesting day - we would highly recommend Ralf as a guide.
TOUR GUIDE RESPONSE: I am glad that the tour met your expectations. I had a good time too and learned some new Austrial jokes :-)
Suzi ByrdUnited States
Ralf was excellent. Very knowledgable about the history of Helsinki. Right on time to pick me up. He was also very flexible as we went along.
TOUR GUIDE RESPONSE: Suzi, I am glad you liked my tour. I trust you also had a nice time in Vienna and on the Danube. Regards Ralf
Rebecca JacksonUnited States
Ralf was wonderful. I felt like I was visiting my uncle and he was showing me his city! Ralf was very knowledgeable and we had a great time!
TOUR GUIDE RESPONSE: I had a god time too. Hope you liked the Koskenkorva and did not catch a cold ? Regards Ralf
Richard Louis BrownUnited States
Ralf is informative, articulate, personable, accommodating and absolutely reliable. A day with him is far preferable to one of those cruise-organized tours--and not all that much more expensive. I recommend him highly.
Simon BeckerUnited States
Don WoodwardUnited States
Ralf was a great choice for a guide: knowledgeable, fluent in many languages, and very patient with us as we toured through Helsinki. It was great to have him waiting for us at the gangplank, and then to be delivered right back to the ship. We had only one day, but he made the most of it.
Excellent. Fluid in french language. Very polite and attentive at our requests. Gave us extra time at the end of the tour because we started late due to a last minute change of the area of boarding (he found it at the pier). Good driver and good car. Interesting comments along the way.
Ralf was prompt and professional in answering all my questions. Ralf and his driver Mutt were extremely knowedgeable about the city and its history and were able to share that with us very well. Ralf also did well to vary the pace of the day with walking, driving, and touring to take into account the various abilities and interests of the group. Everyone in the group thought both were very friendly. It was a terrific experience from beginning to end - we couldn't have been more pleased.