Bruce DwigginsUnited States
My husband and I have used ToursByLocals as our go-to site for years, very successfully. We recently took two tours led by Lyn out of Port Elizabeth, SA. The Addo elephant tour should have been the highlight of our vacation. Lyn showed up in a van she had rented for the day...with no speaker system. Despite repeated requests, she refused to raise her voice to be heard. Of the four of us, only the person next to her could hear......
TOUR GUIDE RESPONSE: Dear Mrs Dwiggins and group I apologise for having to do the Addo Tour in the rented vehicle which did not have a PA system but unfortunately this was out of my control as my vehicle was in for repairs. I did my best to speak as loudly as possible for all to hear during the drive to and from the park. In the park it was easier as we stopped so many times to share my information about the park and the various animals apart from the many elephants that we were so fortunate to see
Margaret GarnettWest Vancouver, BC, Canada
Can not give five stars because Lynn was slightly late picking us up and air conditioning in her vehicle did not work. However we Ioved her choices of where to take us and all the stops. Lunch over looking the ocean sitting out at a picnic table could not be better.
TOUR GUIDE RESPONSE: Dear Margaret Thank you for your review. Much appreciated. Apologies about being late but was held up at an accident road block and the aircon packed up the day before which was on the weekend and no workshops are open. Glad you enjoyed the rest. Go well. Lyn