Elizabeth BondarUnited States
Yumi was great! She had to help us navigate the metro/subway on our first day in Tokyo and she was exactly the guide that we needed. She gave us great personal information to help describe a cultural concept and to teach us about the Hakone and Tokyo areas. She was well organized and did a good job of improvising when the bus route and train schedule were modified from her previous experience in the area (due to the typhoon reconstruction). We enjoyed our touri and would choose Yumi again!
TOUR GUIDE RESPONSE: Dear Elizabeth, thank you so much for your feedback with 5 stars. I really appreciate it. And I thank you for choosing my tour to Hakone. It was enjoyable tour for me too. I wish you have a happy new year. All the best for you and your family. Yumi
Jill DouglasLafayette, CALIFORNIA, United States
Yumi was excellent for our family of four (mom, dad, 21 year old son and 19 year old daughter). Yumi was informative, set a good pace, integrated well with our family and picked up on timing (wrapped up a little earlier than established so we could catch an earlier train back to Tokyo). Thank you!
TOUR GUIDE RESPONSE: Dear Jill, Thank you so much for your feedback and 5stars. I enjoyed guiding your family to Hakone last year. Time flies, it is nearly a year ago! I wish your happiness and good health. All the best for your family. Yumi
Paul GogginsUnited States
Mark TrevorsUnited Kingdom
This was the first tour I've ever taken in my life and may I say Yumi san was fantastic. Our trip too Hakone was made very easeful thanks too Yumi san Happy and calming spirit. Yumi san knowledge of her tour and of my country (England) made for easing conversation and a Happy experience all round. Yumi san was great in keeping in communications through email prior to our tour with key information. With many great pictures taken by Yumi san, my Hakone tour will always remain special, Highly recommend Yumi
TOUR GUIDE RESPONSE: Hello Mark, Konnichiwa:) I hope you had a lot of fun during your trip to Japan and flied back home safely. Thank you so much for your great feedback and comments. I appreciate them so much. It was very nice to meet you. Thank you for hiring me as your guide to Hakone. It was really great day for the tour to Hakone with you. I wish you happiness and great success in your life. All the best, Yumi
Gerald SandersRye Brook, NY, United States
Yumi is a wonderful guide who speaks perfect English. Our tour was from a cruise ship docked in Yokahama to Hakone. It was a very long day with multiple metro rides as well as the bullet train, railroad train, and bus. If we had known the transportation situation in advance, we would have considered a van and driver, although it would have been quite expensive. A suggestion would be to work with Yumi, and have her arrange for the van and driver.
TOUR GUIDE RESPONSE: Hello Gerald, thank you very much for hiring me as your guide to Hakone and for great feed back with 5 stars. Indeed, it was a long day yesterday with multiple train rides. I would like to put importance on the tourists satisfaction first without long train rides. I hope you have lots of fun during the rest of the days in Tokyo and wish you and both couples’s happiness and all the best. Yumi
Arlene MornickUnited States
Well planned tour with a friendly, knowledgeable guide. Long day but definitely worth the travel. I definitely recommend this tour and tour guide.
TOUR GUIDE RESPONSE: Dear Arlene, Thank you so much for your great feedback and five stars. I really enjoyed touring with you and sharing a great time in Hakone. I hope you have a good time in Tokyo and fly back to your home safely. All the best for you. :) Yumi
Erik Lennart SkoogSweden
TOUR GUIDE RESPONSE: Dear ERik, Thank you for joining my tour this time. It was bad weather day, but I enjoyed touring with both of you. It was very nice to meet you. Yumi
Barbara HertzbergUnited States
Michael FontaineUnited States
Yumi provided expert guidance and interpretation throughout the tour. With about a dozen transfers between express trains, buses, funiculars, cable cars, trams and local trains, it was a great relief to have Yumi navigate the complex maze of from A to Z with great alacrity. We highly recommend her as an outstanding guide.
TOUR GUIDE RESPONSE: Dear Michael, thank you so much for your great comment. I really appreciate it. I enjoyed Hakone tour with you and it was great time shared with both of you. I wish you all the best. Yumi
Michelle GaudetUnited States
Wonderful day with Yumi! Kind hearted and great with children as well as adults. We had to reorganize the order of our day due to weather and she was quick to make this happen! With confidence would recommend her for any tour. Do not hesitate to book!
TOUR GUIDE RESPONSE: Thank you very much again, Michelle. Your comments encourage me so much even though we had rainy days during 2 days of your tours. Yumi
This is my second family tour with Yumi, I think that says it all. Touring with her is like travelling with a long time friend with a very pleasant personality. She answered all our questions promptly and satisfactorily. Thank you Yumi for making our trip fuss-free.
TOUR GUIDE RESPONSE: Dear Laura, Thank you very much for using my tours again. It was really nice to meet you again, and the tours with your family were truly enjoyable. Thank you for great comments and 5 stars. I wish you may keep being happy and everything goes well. I am looking forward to seeing you again some day. Yumi
William CohnToluca Lake, CA, United States
Excellent guide and spoke English beautifully !
TOUR GUIDE RESPONSE: Dear William, thank you very much for your great comments and 5 stars! Yumi
Sunita BanerjeeUnited States
Yumi is an excellent guide. We could not have been luckier.
TOUR GUIDE RESPONSE: Dear Sunita, Thank you very much for such a lovely comments ! I really appreciate it. I wish you may have all the best for you and your family! Yumi
Yee Sien SiaMalaysia
Yumi is very friendly, kind and helpful. Great trip to Hakone.
TOUR GUIDE RESPONSE: Dear Janice, thank you very much for your comments and 5 stars! Me too, I really enjoyed a tour with all of you yesterday. I appreciate your great feed back. By the way, are you OK today? I didn't expect so much snowing in Tokyo last night... I hope you enjoy day trips to Yuzawa and Karuizawa next a few days. Please send my best regards to everybody. Thank you again! Yumi
Yumi can speak good English and is very friendly.
TOUR GUIDE RESPONSE: Dear Sharon, thank you very much for great feedback and joining my tour. It was nice meeting all of you and I had a great time together with you. I hope you enjoy staying in Japan more and make a great memories here. All the best for you. Yumi
Wonderful day with yumi her fast guidance through all the modes of transport gave us plenty of time to enjoy the day but the best thing was how much we learnt about Japan from our conversations. Highly recommended tour and even better tour guide!!
TOUR GUIDE RESPONSE: Dear Deborah, Thank you very much for joining in my tour. And I appreciate your feedback. Please enjoy the rest of your staying in Tokyo! Yumi
Mike ZonghettiUnited States
TOUR GUIDE RESPONSE: Dear Susan and Mike, I hope you arrived at home in safe. Thank you very much for joining my tour and such a great feedback. Yumi
Yumi is very punctual,pleasant,flexible tour guide. She try to cover much sites is possible and gave us a wonderful day visiting Fyji san and Hakone open air Museum. We took the pirate boat cruise, eat black eggs, took the cable car and finish our day at Shinjuku.
Mike GuileUnited States
Awesome guide, very informative and spoke very good English. Yumi made our trip very enjoyable!
TOUR GUIDE RESPONSE: Dear Mike, Thank you very much for such a great feedback. It was a great pleasure for me to travel with you and Karen. I hope to see you soon again.Yumi
Yumi was punctual,pleasant,informative,knowledgable, highly flexible tour guide. She was patient, knew her way around and ensured that all our questions were answered and requirements were met. She was very friendly and we felt very comfortable in her company. She took the initiative to make the best use of time.
David ReinselUnited States
Aside from being a frigid day, the Hakone tour was excellent. The 'black egg' trek was one of the highlights, though the long walk to the top about did us in! The various modes of transportation kept us on our toes, especially the cable car (not the one on tracks, but suspended mid-air like a tram). The pirate ship was so-so, but necessary to complete our circuit. Yumi was a great guide, as well. She kept us informed on all the history and tradition surrounding the various sites.
TOUR GUIDE RESPONSE: Dear David, thank you very much for 5 stars and a great feed back. It was a chilly day, but I had fun with you to make a nice trip in Hakone. Hope to see you some time in the future in Tokyo again!
Yumi san is very helpful and resourceful in recommending outstanding local delights to our group, especially for finding restaurants large enough to house all of us (large group of 21 pax /5 families). For the hakone day tour, her recommendation of the lunch place is outstanding and memorable. Thorough ande detailed in her planning, we thank her for the wonderful time we had in Tokyo :)
TOUR GUIDE RESPONSE: Hello! Edmund, Thank you very much for such a great comment! I really appreciate it. Me too, I enjoyed spending great time with all of you in Hakone & Tokyo. See you again some time. (*^◯^*)
Eduardo OliveiraUnited States
Wonderful Tour and Wonderful Guide!!!
TOUR GUIDE RESPONSE: Thank you very much for a great feedback, Eduardo!! And congratulations for victory of Brasilian team !!! Super ! Viva Brasil!!!
Good command of english. Was very considerate our group having 2 small kids and 2 elders. Was informative.
TOUR GUIDE RESPONSE: Thank you very much for a great feedback. I was sorry that we couldn't see Mt. Fuji and it was rainning...Hopefuly you enjoyed staying in Nagoya.
Juan AlmanzarUnited States
Yumi was wonderful and she felt sad that we did not get to see Mt Fuji because of low clouds. She was very helpful in finding a place for us to store our luggage and accompanied us to the train station after the tour to ensure we took the correct train on our way to Kyoto. Thanks Yumi, we miss you.
TOUR GUIDE RESPONSE: Dear Juan, Thank you very much for such a great comment! I really enjoyed making a tour with you all. I hope you enjoyed the rest of your tour in Kyoto, Hiroshima & Osaka. I miss you, too. See you again some time. Yumi
David BaumUnited States
Yumi was a gracious guide who thoughtfully advised us two days before our scheduled tour that due to inclement weather it might be better to switch days which we did. As a result we had spectacular views at Mt. Fuji and a wonderful trip to and from the site by bus, mountain train, cable car and gondola ride followed by a brief cruise on a pirate ship and super express Shinkansen service back to Tokyo. Thanks Yumi for making our day in Tokyo so pleasurable.
TOUR GUIDE RESPONSE: Thank you very much for your great comment on my tour to Hakone. As a result, we could enjoy throughout Hakone and beautiful Mt. Fuji view, anyway. You are very lucky!
Brian VanVelzorUnited States
TOUR GUIDE RESPONSE: Thank you for your great rating!
Marina KruppaUnited States
Wonderful guide who was willing to customize the tour so we were able to do and see exactly what we wanted. Thanks!
TOUR GUIDE RESPONSE: Thank you very much for great feedback, Marina! I was also happy to see beautiful Mt. Fuji. (^-^)
Robert BowmanUnited States
Yumi was very accommodating in rescheduling my tour after my business trip was cut short and rescheduled. I had a great time in seeing Mt. Fuji and Hakone with her, even though the weather and traffic wasn't as cooperative.
TOUR GUIDE RESPONSE: Hello Robert, thank you very much for 5 stars rating! Me too, it was a great tour with you to Mt. Fuji and Hakone, and was nice to see you. I hope you flew back to your home in safe. See you again some time. (^-^)/