Traveler Ratings for Private Tour in Madrid, Madrid, Spain by Tour Guide Susana V.

Tour: Prado and Royal Palace private tour

Susana V.
  Madrid, Madrid, Spain
Overall Rating:     about ratings


Blaine Mason

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Jan 5/20

TOUR GUIDE RESPONSE: Thanks!!

Michele Morrison

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Dec 11/19

A wonderful guide that brings history, art and a touch of humor together. I highly recommend her and look forward to our next tour with Susanna.

TOUR GUIDE RESPONSE: Thank you very much, Michele, for your nice commentaries and suggestion. I also look forward to our next tour together. Have a great holiday!!

Katalina Woo

Canada
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Nov 13/19

Susana is very knowlegable with respect to the Royal Place & Prado Museum. Our group enjoyed the tour with her and everyone said they learned a lot from Susana. Personally I cannot imagine seeing the Palace & Prado Museum without a knowledgable guide like Susana.

Elizabeth Bach

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Oct 14/19

Susana was a wonderful guide and the tour was well worth the price of booking. It was great to see the Palace before it opened, don't think you could appreciate the rooms as much if they were packed with the blocks long line of people we saw when we left. It was also great to walk in the Prado without waiting, but having Susana teach us a new way of looking at the art was even more special. We got so much more out of it than we would by seeing it on our own.

Christine Sheehan

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Oct 7/19

My husband, friends and I took the Royal Palace and Prada Museum tour with Susanna V. We went first to the Palace where we were allowed in a full hour before the general public. What a treat! It was almost like we were private guests at the Palace. To be sure, this is a royal historic tour, and Susanna really knows her history. We were thoroughly informed about the Royal family. Also, the Prada tour was royal history and art by Goya, El Greco and Velasquez. Fabulous job by Susanna! Thank you.

TOUR GUIDE RESPONSE: Hi Chris!! Thank you very much for your nice review!! I’m so happy to hear you all enjoyed it! So did I!! I hope you have a great tIme during the rest of your stay! Say hi! Susana

Kim Pshyk

Canada
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Aug 5/19

We thoroughly enjoyed our day with Susana. Her in-depth knowledge of history and art helped in our understanding on this great tour. The private tour of the palace was exceptional. The tour was in the morning when only private tours were allowed, so the area was not crowded and she was able to spend time explaining everything to us. I would highly recommend Susana and this tour!

TOUR GUIDE RESPONSE: Thanks Kim for your nice report. I also enjoyed the tour!!

Lisa Martin

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Jul 2/19

Susana is extremely knowledgeable and passionate about the art and history of Madrid. Definitely a great experience to learn so much from her in a quick amount of time!

TOUR GUIDE RESPONSE: Hi Lisa. Very happy to hear your kids enjoyed it. This is my gift of the day!!

Camille Hawit

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Jun 24/19

Touring with Susana who knows the ins and outs of the Royal Place and the Prado was wonderful. Her depth of knowledge was excellent and she was engaging with our three children. It isn't easy to manage tour logistics and keep on task but she did so with a high level of professionalism and understanding of our specific group.

TOUR GUIDE RESPONSE: Hi Camille, thanks a lot for sharing your insights of the day. It is good to know the children had a good time. So did I!! Susana

Michael Beltran

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: May 31/19

Susana was a great tour guide. She was very knowledgeable and made the tour fun. I would highly recommend her.

TOUR GUIDE RESPONSE: Thanks Michael. I also had a good time with both of you. Take care. Susana

Scott Keith

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: May 14/19

Great Tour! Susana expertly combined the Royal Palace and the Prado Museum tours. The use of the royal family to understand the history of Spain and associated art was extremely educational. Susana was punctual and never wasted even a second of our time. She went above and beyond during the tour. Her knowledge was boundless and her enthusiasm was impressive. The time flew by! Thanks for a great tour!

Ayn Owens

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Mar 14/19

Susana did a fantastic job! Kept the adults and the kids engaged!

Andrea Yawman

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Feb 19/19

We appreciated Susana's prompt communication. Susana has a wealth of information to share. We especially enjoyed seeing the banquet hall at the palace and Susana's method of helping us discover interesting aspects of Las Meninas.

TOUR GUIDE RESPONSE: Dear Andrea, Thank you for your quick visit to Madrid and congratulations for your wondertfamily. You deserve the best Susana

Bill E.

TX, United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Dec 28/18

Susana was a pleasure to work with in setting up a customized tour in Madrid (this tour and a Madrid walking tour). She led a great tour for our family at both the Royal Palace and the Prado Museum. We were able to learn so much from her about each room in the Palace and the key paintings at the Prado, in particular El Greco, Velazquez and Goya. The day was very well planned. Her knowledge of the history of Madrid and Spain helped us appreciate everything that we experienced in this beautiful city.

TOUR GUIDE RESPONSE: Thank you very much Bill, for your nice feedback. I'm happy about learning in a friendly way. Kind regards to your lovely family Susana

Gary Field

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Nov 18/18

We had Susana for our guide of the Royal Palace and the Prado. She did a super job of tailoring the tour to our specifications. She was a wealth of knowledge and trivia. She engaged my two teenage boys and they actually were sorry when the tours ended. She actually taught us to appreciate the works of art on both historical and technical levels. She took the time to show us the same painting from different perspectives revealing hidden depths. Our family recommends her highly!

TOUR GUIDE RESPONSE: Thank you very much, Gary, for your feedback. Happy to hear your kids liked the tour, I liked them too. I wish you the best.

Nicholas A.

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Jul 17/18

Susan C.

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Jun 26/18

Susana and her tour was amazing! She clearly has breadth/depth of knowledge of the Palace/Prado. She was very engaging and made special effort to connect/engage with my two children (14 &12). We learned about and saw things that we would not have noticed without Susana. She is also very organized and her English is perfect. We enjoyed her so much we wished the tour was longer :-)! I highly recommend Susana and I will be recommending her to my friends. Thank you Susana

TOUR GUIDE RESPONSE: Thank you very much Susan. Please, send a hug to your daughter. I’m very proud of her. I wish the three of you the very best too!

Michael Muhlert

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: May 29/18

William Glasgow

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: May 10/18

The tour with Susana is like going on a walk with a professor rather than sitting in the classroom. Far more engaging and interesting. She loves sharing her knowledge and her energy keeps you going. Going through the Palace and Prado with her gives you a quick but in depth overview. Cannot imagine doing them without her.

John B.

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Mar 30/18

Susana is a walking encyclopedia! She is a true local and very enthusiastic. We enjoyed our tour with her and she goes the extra mile to make it special. She got us to the Royal Palace early and we were able to enjoy it for a while without the huge crowds. She knows all the in and outs and uses it to her clients advantage. We can recommend her without hesitation.

TOUR GUIDE RESPONSE: Thank you, John!!

Kenneth Gordon

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Mar 3/18

The trip through the Royal Palace and Prado with Susana was like having a private art history course. She was extremely knowledgeable and kept us enthralled despite our jet lag. We left with a much greater appreciation of the history of art in Spain and its culture while enjoying our time thoroughly. Thank you Susana.

TOUR GUIDE RESPONSE: Thanks Kenneth!!! Say hello to your lovely family

Steven Goldberg

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Oct 30/17

Susanna took us on Monday October 28 to the Royal Palace and El Prado in Madrid. She is an outstanding guide. She was especially knowledgeable about the intersection of art and history as reflected in both of these iconic buildings. We learned a great deal from her plus she was very effective with one of our attendees who was unable to walk. Susanna arranged for a change in the meeting point to be closer to the Royal Palace and she made sure that we had a wheelchair available for use.

TOUR GUIDE RESPONSE: Thank you, Steven. I’m happy you all had a great experience. I think we all had it. Say hello to the others. Love ❤️ Susana

Brenda Root

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Sep 27/17

The Palace and Prada tour on 9/27/17 was definitely a 5 star tour. Susana was terrific: an expert in Spanish history and art history. She made so much information simple to understand and appreciate. We would have spent our 4 four days with her but she was booked. Would go with her anywhere and feel comfortable knowing an expert is in charge. Thank you, Brenda and Bob

TOUR GUIDE RESPONSE: Brenda, Bob, it was great to have you so thrilled during the tour. It is also an hasta nour to be aporeciated by two professors!! That is a real booster!! Thank you and take care!!

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.

Charles Miller

Dallas, TX, United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Sep 18/17

This is a great tour to mix Spanish history and the monarchs in the Royal Palace and the art in the Prado Museum.Susana was able to get us into the Royal Palace early and it was like having the Palace all to ourselves. She had purchased skip the line tickets for us at the Prado so we could get in and enjoy and marvel all the great art and how it tied back to what we discussed in the Palace. Susana was a great host, extremely knowledgable of the history and this tour is a must if you are in Madrid.

TOUR GUIDE RESPONSE: Dear Charles. Thank you, thank you, thank you. I loved it seeing the thrill in your eyes. Si happy you loved it too!!

David B.

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Sep 15/17

Susana was an excellent tour guide. She was extremely knowledgeable about history and art and took extra time at the end of the tour to answer our questions. I would highly recommend her and would have her again as a guide.

TOUR GUIDE RESPONSE: Thank you, David

Olga Howell

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Sep 13/17

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.

John Ziegler

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Apr 17/17

Susana provided us with a most informative and enjoyable tour of the Royal Palace. It was one of the most impressive palaces we have visited in Europe. She is most knowledgeable in the history of Spain which provided an interesting lens through which we appreciated so much of the art at the Prado. She was most accommodating and we thoroughly enjoyed our tour with her.

David Felton

United States
Rating

Tour: #75049, Prado Museum and Thyssen private tour, Madrid, Madrid, Spain    view tour
Date: Apr 11/17

Very knowledgeable and friendly; presented an organized format to view the great Spanish artists Velazques & Goya at the Prado andthe marvelous collection at the Thysen; excellent tour. Thank you Susanna. Hi to Alba.

Cathy Fagen

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Apr 10/17

Thank you! We enjoyed the Prada and the Palace so much more because of your explanations and the unbelievable knowledge you shared with us. All five of us thought you were really good. We learned things in an unexpected and fun way. We have three teenagers ((13- 15- 18). They thanked me for hiring you. They enjoyed what you brought to our tour, and made it much more interesting and enjoyable for all of us. As a side note: we reserved two tours so it was a full day, yet went by fast.

Brad Fischer

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Nov 23/16

Susan gave us a very informative tour of both the Royal Palace and Prado. She did a great job of accommodating all 3 generations in our family on the tour. Her local knowledge of Madrid and especially those two sites is great. One of the highlights of our trip! We highly recommend Susan. Thank you!!

Judith Simsovits

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    view tour
Date: Oct 17/16

Susana was AMAZING. We loved her and we highly recommend her to anyone going to Madrid. She was extremely detailed and informative and guided us expertly through the Royal Palace. She then took us to the Prado Museum where she continued the guiding based on the history of the royals. She showed us the paintings in a chronological order, so it followed the history. She then told us what we could see on our own, after a much-needed rest break.