Aimee AnilloUnited States
Melissa was our favorite tour guide of our trip. She was kind, prepared, knowledgeable, and clever. It was so nice to learn so much on our tour. She knew just where to take us and how to make our stay memorable. We highly recommend using her as a guide. Thank you for a great day Melissa!
Melissa led us on a fabulous day in and around KL when we visited on a cruise ship in December 2019. She is so personable, easy to connect with and kept our party of 5 (including teenagers) engaged. We visited the Presidential Palace where we were lucky enough to see the changing of the guard, Batu Caves where some of the party climbed to the top while Melissa led the rest of us to another cave and the central market which was abuzz with activity and colour. We would highly recommend Melissa as a guide.
Harold (Hal) RosendahlUnited States
We have traveled all over the world and had the pleasure of many good tour guides. Without a doubt, Melissa is one of best we have ever encountered. She is the real deal! She speaks perfect English, she knows all the history, she catered to our every need and is quite thoughtful and caring. Anyone wishing to visit this region should make every effort to book with Melissa. You won't be disappointed. Hal & Alice
Robert BaileyReno, NEVADA, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Rodger B.Lafayette, CA, United States
Melissa was very knowledge and accomodating. She organized a great tour and we will recommend her to our friends.
Norman GibbsUnited Kingdom
Excellent guide highly reccommend
Cynthia CasserlyUnited States
Melissa was fantastic! 5 star rating. Highly recommend.
Yale CombsUnited States
Though Chinese-Malay, Melissa's English was perhaps better than ours! This was a truly delightful experience, not only because of her vast knowledge of history, cultural differences & religious beliefs, but primarily because of her sincere interest in other individuals & their thoughts & beliefs. As a self-described "trivia junky," she could share information about our own country that we'd never bothered to learn. Her love for her work, places she visits & the people she meets is contagious.
Margaret GarnettWest Vancouver, BC, Canada
We have used Tours By Locals in over Ten countries in the past four years and always had outstanding tours. However yesterday's tour by Melissa was the best day we have ever had. She was incredible. She was timely and during the long drive into Kuala Lumpur she was extremely informative. Her English is excellent with an impressive vocabulary. She took us to excellent stops and kept us enthusiastic all day despite the heat. Although we had been to KL twice before she hardly repeated anything we had seen.
Tara KinghornUnited States
Melissa met me at the port dock on time, her vast knowledge and enthusiasm for Kuala Lumpur and Malaysia was informative and interesting and educational! She was absolutely fantastic! Highly recommend her as a tour guide!!!
Howard SimmonsUnited States
I have traveled quite extensively and use private guides all the time. Melissa is a 6 star jewel. She is organized, flexible, friendly and is a fountain of information. I would not hesitate to use her again and would highly recommend her to anyone looking for a fantastic guide. Howard Simmons
Judy KotkinUnited States
Melissa was fantastic - knowledgeable, accommodating, friendly, and spoke perfect English. There were 8 of us and the vehicle was great and she gave us the best possible tour. As a travel agent who was personally on this tour, I cannot say enough good things about her qualifications.
Cathleen KlibanoffUnited States
Melissa is a gem! Her patience, wisdom, enthusiasm and generosity of spirit is breathtaking. Grab this gal if she's available!
Sue MenkesUnited States
Melissa is an extraordinary guide! Knowledgeable, personable, thoughtful, caring, flexible,& organized, she is one of the top guides we have ever had in our tours of 78 countries! She provided everything listed& more. Her bubbly personality, abundance of information, positive energy, & photography skills added up to a great day! The clean air conditioned very roomy van & excellent driver, & cold bottled water also contributed to our wonderful day with Melissa. Don't hesitate to hire her. Highly recommend!
Gwendolyn WongMandaluyong, METRO MANILA, Philippines
Melissa is a very bright, organized, interesting guide to be with. She gave us a vey clear glimpse into the Malaysian culture and how everyone interacts. There was no dull moment with her and she chose the best spots to keep out group of 28 all happy. She communicates very well and her English is very very good. Loved our day with Melissa
Exceptionally good. In my over 50 years of travelling I have never found a guide so competent,dedicated and cooperative. Her knowledge of her country history, customs, economy and daily life is impressive. Her english language knowledge and control is coutstanding.
Bernard WorstUnited States
Mellissa did a wonderful job leading us and having us experience the unique things, sights, food and culture. Her knowledge of this location was complete, she was articulate has a wonderful personality. She was truly interested in our needs and feelings. Was a complete pleasure to work with her.
Julie McElieceUnited States
Melissa was one of the best tour guides we, who have traveled and used Tours by Locals extensively, have ever had. Her college education, perfect English, sensitive awareness of the group, and total forthright honesty made this tour the cruise highlight. She even took us to the Batu caves when hundreds of locals were having a huge pilgrimage and keeping track of us alone was challenging. All 6 of us learned much and appreciated her energy and knowledge . Great tour! Julie, Minneapolis
David WescottUnited States
Absolutely the best guide we have had you seeing tours by locals in two years ! Professional, perfect English, wonderful knowledge of history and analogies two locations in the United States and abroad We will remember KL and Melissa fondly.
Sejal PatelUnited States
Melissa was amazing! We weren't sure what to expect from KL but she was so informative and engaging. The kids were less than enthusiastic to tour but loved Melissa's trivia which made the day fun. We also went through a great market and had a lovely meal with Melissa's guidance and she went out of her way to get us some local fruit to try. We would visit with Melissa anytime as she's one of the best tour guides we've ever had!
Judy C.United States
We had a great tour with Melissa in KL. She met us at the cruise terminal promptly. the van was air conditioned and comfortable. Melissa spoke perfect English and was happy to impart information to us. We were shown the sights and were returned to the ship in plenty of time for departure. If we go to KL again then I would be looking to use Melissa again.
We did a tour of Kuala Lumpur with Melissa Lua today. There were 6 of us and Melissa was superb! She was on the dock as soon as we got cleared to leave the ship. The van she used was very comfortable for all of us and the driver was excellent. She had arranged everything from even making sure we had access to washrooms along the way. You really want to keep this guide! She's worth a 10 out of 10!!!
Thanks so much for being our guide in Kuala Lumpur. Through your knowledge and your excellent command in English, you managed to fill us with as much information about the city as we wished. You've got such a pleasant personality and I wish you all the very best in your career. You truly deserve it! My thanks also go to Tours By Locals for making it possible for us to meet Melissa. All the best Maria.
We had a wonderful day with Melissa in Kuala Lumpur. It was a very full itinerary but we managed to see everything promised. Melissa was extremely knowledgable and had a good sense of humour. We really enjoyed the way she shared some of her own life with us. Our bus was very comfortable and the driver very competent. There were 16 of us, and all agreed it was one of the best excursions we had done. Thank you for looking after us so well.
Mildred UlgerUnited States
Melissa was the perfect guide. She was very knowledgeable and imparted a lot of information about Kuaa Lumpur. She made the figures of the Hindu gods in the Batu Caves come alive with her rich stories about them. She was very patient and accommodating with my elderly parents who were unable to move as fast as we did. She took us to a really good restaurant that was very reasonably priced. Our trip to KL was very memorable, thanks to Melissa. We highly recommend Melissa as a guide in Kuala Lumpur!
Mike WalkerUnited Kingdom
We have been lucky to meet some excellent guides through Tours by Locals but Melissa exceeded all our expectations. She has a lovely bubbly personality and an enthusiam which is infectious. We asked her to collect us from our cruise ship at port Klang, fit in an extensive tour of Kuala Lumpur and then drop us at the airport for our return flight. We had a wonderful day and, even though we met her for that short time, felt that we had been shown round Kula Lumpur by a friend. Highly Recommended!