William LokeyUnited States
TOUR GUIDE RESPONSE: William-san, Thank you very much for your review. I hope you enjoyed the Mt. Fuji tour. As all of you are so friendly, I also had a pleasant time. I’m so relieved that we could see a full view of Mt. Fuji at three viewing spots, even though weather forecast said cloudy. Have a good voyage to USA!! Thank you again. Hideaki M.
Howard Kent-WebsterUnited Kingdom
Had a fabulous time touring around the Mount Fuji view points. Arrived by bullet train from Tokyo - really special. Our guide Hideaki (Mura) had organised a very comfortable car for us to travel in, and our driver was superb managing to avoid all the traffic jams on the busiest day of golden week. Had delicious sushi for lunch. Excellent day out - highly recommended.
TOUR GUIDE RESPONSE: Howard-san. Thank you very much for your review. I also had a good time chatting with you, your wife and friends. Honestly speaking, I’m relieved that we could get on the booked bullet train. Yes. Our driver was excellent to avoid all the traffic jams on the busiest day of Golden Week. Thank you again. Hideaki M.
Au Nee (Betty) C.Malaysia
TOUR GUIDE RESPONSE: Betty-san, Thank you very much for your review. I hope you had a good trip in Japan. It was a lucky and unlucky day. Even though weather forecast said it was fine, it was a heavy fog in the morning. But, finally, we could see Mt. Fuji floating on the clouds. Thank you again. Hideaki M.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Chris MurthyUnited States
Mr. Hideaki became our good friend, excellent tour guide and tour scheduler, very professional being an engineer. He gave us detail YouTube list of things to do in Tokyo and Mt Fuji area even before our arrival to Japan. He kept good communication with us through e-mail. He has lived in USA for two years and so his speaking English was excellent and He took us to important places near Mt Fuji area and arranged bus tickets. I highly recommend Mr. Hideaki for family or group.
TOUR GUIDE RESPONSE: Chris-san. Thank you very much for your review. I hope you enjoyed the Mt. Fuji tour. I also had a good time chatting with you and your daughters. It was a perfect day. Even though a weather forecast said cloudy, it was very fine and we could enjoy the perfect combination of full-view Mt. Fuji, full-bloom cherry blossoms and five-story pagoda. Thank you again. Hideaki M.
TOUR GUIDE RESPONSE: Glenn-san, Thank you very much for your review. We were so lucky that we could see very beautiful Mt. Fuji. I also had a good time with you and your friends. Honestly speaking, I was a little bit surprised that you took so many photos. Thank you again. Hideaki M.