Traveler Ratings for Private Tour in Hong Kong, Hong Kong SAr, China by Tour Guide Frank

Tour: Hong Kong Lantau Island full day private car tour

Frank
  Hong Kong, Hong Kong SAr, China
Overall Rating:     about ratings


Stuart Holmes

United Kingdom
Rating

Tour: #52422, Hong Kong Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 29/20

Frank's tour was excellent!! He organised and arranged alternative transportation to tour the Big Buddha and monastery at virtually no notice due to ongoing critical Heath and medical crisis, HOWEVER this did not affect the quality of his tour for our group of 4 people. Frank is very knowledgable and informative regarding the history, culture and development of Hong Kong which he provides in a positive way. Thanks to Frank and his tour, we had a great day!!!

TOUR GUIDE RESPONSE: Thank you Stuart! Ngong Ping Cable Car stops the service to help to stop the spread of the virus. We do send email to inform clients and arrange the alternative transportation to keep the easy private tour experience. We do learn from the Chinese Central Government, which has strong coordination, organization and mobilization power, to rearrange the program to keep our tour quality. We shall overcome the new virus! Welcome to our city Hong Kong and our country China when everything is back to normal!

Jenny Hunter

United States
Rating

Tour: #52422, Hong Kong Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 1/20

Had a great start to 2020 with Frank (even though we needed to end early due to the scheduled protests)! We were able to see a significant part of HK with minimum crowds as he tailored the day that way. Everywhere we left, there were crowds just starting to come in and form. It was a great day, and we highly recommend him for future tours.

TOUR GUIDE RESPONSE: Thank you for your five stars review for Hong Kong Lantau Island full day private car tour, Jenny! The well-planned tour program and private car with driver help you to dodge the crowds and bring you to all important sightseeing points on the tour day. On 1 Jan 2020 the declining rioters resorted to set fire to the lion statues of Hong Kong and Shanghai Bank. Two lions were "injured" but survive! Like lions' home, Hong Kong, it is going to survive and prosper. Welcome to Hong Kong in 2020!

Stephen Cohoon

United States
Rating

Tour: #52422, Hong Kong Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jun 9/19

Frank was a wonderful guide, funny and informative. We had complications due to weather, Sunday traffic at busy sites and a huge peaceful political protest in the neighborhood of our hotel. Frank planned the day perfectly to avoid crowds and adapted to deal with the protest crowd. He took good care of us providing water for the heat and accommodating my food allergies at lunch. I highly recommend his service.

TOUR GUIDE RESPONSE: Thank you for your five-star rating for the Hong Kong Lantau Island full day private car tour, Stephen! With a well-planned tour program and private car with driver, it is easy to make changes when the travelers need. Frank the tour guide is the "made in Hong Kong' Chinese. Frank supports the Hong Kong Police to keep law and order of Hong Kong Special Administrative Region. During his tour, Frank shows travelers another side of opinions about Hong Kong, which can be very different from CNN, FOX, BBC etc.

Nigel Twohey

Cayman Islands
Rating

Tour: #52422, Hong Kong Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Apr 23/19

TOUR GUIDE RESPONSE: Thank you for your five-star rating for the Hong Kong Lantau Island full day private car tour, Nigel!

Ewan Campbell

United Kingdom
Rating

Tour: #52422, Hong Kong Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Mar 5/19

Frank was a wonderful guide. Our private day tour ran like clockwork from the moment we were collected directly from our hotel to the moment we were dropped off. We were amazed to find we were always going in the opposite direction from the crowds of tourists. No queuing, no waiting and our driver was always at the right place at the right time to collect us. Frank's knowledge of all the subject matter was excellent as was his fluency in English. Altogether a delightful day and one we would recommend.

TOUR GUIDE RESPONSE: Thank you very much for your five stars review, Ewan! Hong Kong Lantau Island full day private car tour is our well-planned sightseeing, dining and logistics solution for the travelers to say hello to Big Buddha, take Ngong Ping Cable Car and visit the Victoria Peak easily. By following the tour program, the guide can do the basic job, making tour commentary, easily. Clients can learn more about the busy but interesting city, Hong Kong, easily. That is why clients can get a delightful day easily!

Virginia C.

United States
Rating

Tour: #52422, Hong Kong Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Mar 3/19

We loved Frank, he was very organized and knowledgeable which made the tour very efficient and informative. We covered a lot of ground in one day. Highly recommend him.

TOUR GUIDE RESPONSE: Thank you very much for your five stars review, Virginia! A well-organized sightseeing, dining and logistics solution of course can help clients to cover more ground, see Big Buddha, take Ngong Ping Cable Car and visit the the Victoria Peak, in one day easily. The well-planned formula is Hong Kong Lantau Island full day private car tour.

Susan Pearlman

United States
Rating

Tour: #52422, Hong Kong Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Feb 7/19

Frank did a wonderful job accommodating our interests; despite the fact that we were in Hong Kong during the very busy Chinese New Year celebration, he was able to customize our tour so we could see all the sights we wanted. He was so helpful and informative; we learned so much during out tour. He made our trip to Hong Kong very enjoyable.

TOUR GUIDE RESPONSE: Thank you for your five stars rating, Susan! Actually this is not a customization. We try our best to change the tour program for you at the last minute. Thank you for the private car driver, taxi driver, waiters and special luck from the Chinese New Year of the PIG, this Hong Kong Lantau Island full day private car tour is a success again!

Anita Parbhudial

Canada
Rating

Tour: #52422, Hong Kong & Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 19/19

TOUR GUIDE RESPONSE: Thank you Anita!

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.

Thomas Vital

United States
Rating

Tour: #52422, Hong Kong & Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: May 25/18

Punctual, knowledable,resourceful.

TOUR GUIDE RESPONSE: Thank you, Thomas!

Amy Dunckelmann

United States
Rating

Tour: #52422, Hong Kong & Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Apr 21/18

TOUR GUIDE RESPONSE: Thank you very much, Amy! Hope our easy Hong Kong & Lantau Island full day private car tour can make good use of your time! You can also get your money's worth!

Piyapa Thavisri

Thailand
Rating

Tour: #52422, Hong Kong & Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Apr 14/18

TOUR GUIDE RESPONSE: Thank you very much, Piyapa! Hong Kong & Lantau Island full day private car tour is the easy and enjoyable tour for the most famous Victoria Peak, the Big Buddha and enjoy Ngong Ping 360 Cable Car ride in an 8-hour private tour. Tour also includes local dim sum lunch.

Gina Dussaq

United States
Rating

Tour: #52422, Hong Kong & Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Mar 14/18

Great tour! Frank was perfect

TOUR GUIDE RESPONSE: Thank you very much Gina! Through our well-planned private car tour service, we offer you good value for money, sense of superiority and relaxation. You walk less, wait less, do more and see more in Hong Kong!

Catherine Hansen

United States
Rating

Tour: #52422, Hong Kong & Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 6/18

We had a wonderful day with Frank! His English was perfect. Knowledge of The history and current events was excellent. Frank took us to a Chinese restaurant for lunch. The food was excellent. Our weather wasn't the best, but Frank did all the right things to make it a great day. Thank you for educating us and showing us some of Hong Kong's beautiful sights. I highly recommend Frank...

TOUR GUIDE RESPONSE: Thank you very much Catherine! A well-planned tour program and good preparation have laid a good foundation for the easy and enjoyable private car experience during the Hong Kong & Lantau Island full day private car tour.

Diane B.

United States
Rating

Tour: #52422, Hong Kong & Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 2/18

Frank was the very BEST guide! He had our morning to Lantau Island planned & timed perfectly. Frank took us for lunch at a delicious local Chinese restaurant. We spent the afternoon on Hong Kong Island seeing antiques & temples on our way to magnificent Victoria Peak with no waiting in line. Frank is knowledgable, fun and spoke great English. Frank & his driver, Ringo are an excellent team. We had a fabulous experience. A 10 star tour!!!

TOUR GUIDE RESPONSE: Thank you very much Diane! Hong Kong & Lantau Island full day private car tour covers the most famous Victoria Peak, the Big Buddha and enjoy Ngong Ping 360 Cable Car ride in an 8-hour private tour easily and enjoyably. Tour also includes local dim sum lunch. The well-planned and all-inclusive program lays the foundation for the tour's success and clients' easy and enjoyable private car tour experience!

Ronald Hutchinson

The Villages, FL, United States
Rating

Tour: #52422, Hong Kong & Lantau Island full day limousine private tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Nov 10/17

TOUR GUIDE RESPONSE: -

Theodore Cooley

Bluffton, SOUTH CAROLINA, United States
Rating

Tour: #52422, Hong Kong & Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Nov 2/17

TOUR GUIDE RESPONSE: Thank you Theodore!

Tony Chappell

Canada
Rating

Tour: #52422, Hong Kong & Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Oct 24/17

The tour was perfect, exactly what my wife and I needed. Frank and his driver were knowledagbe, punctual and the perfect hosts representing Hong Kong. Frank knew the perfect times to see each sight to beat the crowds and get the most out of our time. I whole heartedly recommend Frank, thank you toursbylocals.

TOUR GUIDE RESPONSE: Thank you very much, Tony! The well designed Hong Kong & Lantau Island full day private car tour program offers the travelers the best timing. So the private guide can help the travelers to beat the crowd. Then the private guide has more room to show travelers more about Hong Kong's major attractions, Victoria Peak, Big Buddha and Ngong Ping Cable Car.

Jerold Karabensh

United States
Rating

Tour: #52422, Hong Kong & Lantau Island full day limousine private tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Mar 31/17

TOUR GUIDE RESPONSE: Thank you very much, Jerold! The Hong Kong & Lantau Island full day private car tour brings travelers to the most famous highlights of Hong Kong, the Big Buddha on Lantau Island & Victoria Peak on Hong Kong Island. In June 2017, the resumed Ngong Ping 360 Cable Car service, plus the included private car service and Lantau taxi ride, will make an completely easy & enjoyable tour experience to the travelers.

Quintin Lew

Katonah, NY, United States
Rating

Tour: #52422, Hong Kong & Lantau Island full day limousine private tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Nov 29/16

We thoroughly enjoyed our tour of Lantau Island, Victoria Peak and Stanley Market with Frank and his driver Ringo over the course of two days. Frank was able to customize our tour based on our availability and preferences. He was extremely knowledgeable about the sites we visited and provided interesting and funny commentary throughout. Most importantly, Frank made sure everyone was engaged as he was able to fluently speak English and Cantonese to our group of six. I highly recommend Frank as a guide.

TOUR GUIDE RESPONSE: Thank you very much for your review and photos, Quintin! We have good planning to do Hong Kong's two most famous sightseeing points, Big Buddha and Victoria Peak, in one 8 hours full day tour. When driver brings the clients to different places efficiently by private car, the CEO (Chief Experience Officer), i.e. your private guide, can concentrate on making tour commentary in English and even Chinese for the clients. So clients can get the easy and enjoyable private tour experience!

Donna J.

United States
Rating

Tour: #52422, Hong Kong & Lantau Island full day limousine private tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Nov 4/16

Frank was truly a joy to be with. He made the four of us feel very comfortable at all times and was very well versed in all that we saw. One in our group walked slowly, but he managed to show us everything anyway. We would absolutely highly recommend him to anyone, anytime.

TOUR GUIDE RESPONSE: Thank you very much, Donna!

Marjorie Risinger

United States
Rating

Tour: #52422, Hong Kong & Lantau Island full day limousine private tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Nov 3/16

Frank met us right on time in a very confusing terminal. He was very professional and attentive to our needs. When the crowds were too much he offered us alternatives, such as riding the Sampans instead of taking the tram down from the Peak. We felt that we had a good overview of Hong Kong and he helped us plan our next day when we were on our own. Thank you Frank.

TOUR GUIDE RESPONSE: Thank you very much, Marjorie! During the Hong Kong & Lantau Island full day limousine private tour, your private guide and private car with driver can help you to dodge the crowd easily at the remote Kai Tak Cruise Terminal. Then you tour the most famous sightseeing points of Hong Kong, Victoria Peak and Big Buddha, in just one day enjoyably.