Bonnie LyonsUnited States
Although congenial and willing to be out on a tour the second day of the CNY, we felt like our visions for the day were vetoed to keep to the guide's schedule that fit his preferences/needs. We had had such an amazing guide the previous day in KL, the contrast was noticeable.
TOUR GUIDE RESPONSE: My apologies for proposing Penang Hill instead of going to Tropical Spice Garden. My sister stays near to the Garden. For the past few years during Chinese New Year, it took us a least 3 hours to/from her house for reunion gatherings, as there is only one narrow and winding beach road leading to the place. I honestly did not want my group to be trapped in traffic jam on this second day of Chinese New Year. I believe I have misunderstood and neglected the interest of my guests. Again, my sincere apologies.
Lawrence was fantastic as our guide. Extremely knowledgeable, covered absolutely everything. Very well prepared (before and during the tour) and offered us plenty of options for the day. Also great with time keeping as we had to be back on board our cruise ship by 4pm. Really made the day as smooth as possible. We were all very happy and highly recommend Lawrence to anyone visiting Penang.
TOUR GUIDE RESPONSE: THANKS! P/S: I wish I could highlight this word in bold and red.
Alison FoxUnited States
Lawrence was very passionate about Penang and it showed. He took us on a food-focused tour of the city and we loved trying new flavors as well as seeing the city!
TOUR GUIDE RESPONSE: Thanks for your kind review. To show my appreciation, I will instruct my government to pay all the expenses of your next visit to Malaysia.... if I luckily become the first Chinese Prime Minister.
May NgUnited Kingdom
Lawrence communicated with us well before the tour and gave us the reassurance that the tours arranged were confirmed and all charges expected. He is extremely knowledgeable and considerate of all members of our 10 group. This included 2 seniors ,one who couldn't walk far, my son with autism and 5 kids in total. He is always friendly and chatty and answered all questions with honesty. I would highly recommend him to be your guide!
TOUR GUIDE RESPONSE: I would floss a tiger’s teeth, that’s how much I appreciate your review.
The 12 of us had a fantastic day with Lawrence on Penang shore excursion. Even though we were late at port, Lawrence made sure we covered all the points of interest - with lots of information, details and all with a great sense of humor. Thank you so much, Lawrence - it was a fantastic day in Penang!
TOUR GUIDE RESPONSE: You = awesome. Me = grateful.
Patricia C.United States
This is our second tour with Lawrence. This is a full day tour and we went to see a lot of interesting places. Lawrence is such a great guy he helped us save money in getting a group tickets going up Penang Hill by funicular train. Definitely a great guide to have in Penang!
TOUR GUIDE RESPONSE: Thanks, Patricia. Hope to see you again in Penang. Please send my regards to your father, Lan and Teresa.
We had a wonderful tour in Penang with Lawrence L. He is very friendly and eager to please. He is very knowledgeable about Malaysian history and all the sites. We went on a trishaw ride which was fun. He also took us to the famous wall mural of kids on a bicycle where we had our picture taken. We had a delicious char kway teow lunch at a hotel up in Penang Hill. The best meals we've had in Malaysia. We would definitely recommend Lawrence as your tour guide if you happen to be in Penang.
TOUR GUIDE RESPONSE: Thanks, Vivian. Hope to see you again.
Nga NguyenUnited States
We enjoyed our tour in Penang City, Malaysia with Lawrence. Lawrence is a wonderful guy, we had a great time. We recommend Lawrence for your tour guide, if you are in Penang.
TOUR GUIDE RESPONSE: Thanks, Maria. Glad you enjoy the tour.
Robert BobackUnited States
Excellent time in Penang with Lawrence. As he was born in Penang, he was able to schedule our sites around the crowds, which made a huge difference. Lawrence was very kind to our party of 9, ranging from ages 12 to 55. I would highly recommend Lawrence for your visit to beautiful Penang.
TOUR GUIDE RESPONSE: Thank you, Mr Boback. Honestly, I really enjoyed being your tour guide.
Arnold W.United States
Lawrence was a superb tour guide and extremely knowledgeable. He is anxious to please. I arranged a tour for 8 people and we could all hear him well as he explained things when were riding in the van. He provided cold water that we definitely needed. He accommodated us with local currency when we were short. I would not hesitate to use him again.
TOUR GUIDE RESPONSE: Thanks again, Mr Weiner, for engaging me at both Penang and Kuala Lumpur.
Alice Van DykeUnited States
Lawrence did an excellent job during out tour and the times were changed at the last minute. He added in a couple tour stops that were so extraordinary. We got to meet a family and see how they have run their family business for 70 years. He is also funny and keeps the group entertained between stops.
TOUR GUIDE RESPONSE: Thank you, Alice! I am glad you enjoyed the tour.
Alice EttingerUnited States
Wonderful, knowledgeable guide who tailored the trip to our wishes and was extremely pleasant. We saw everything and had a great day.
Glenn RogersUnited States
Excellent day with Lawerence in Panang. Very professional and has a great knowledge of the area. Highly recommended!
TOUR GUIDE RESPONSE: Thank you, Sir!
Dr. Bruno PfeiferGermany
Thank you very much for your great cooperation and big flexibility in handling the pfeifer family! The clients are completely happy about your knowledge and his flexibility in fulfilling their interests during the tours.
TOUR GUIDE RESPONSE: Hope to get more assignments from your tour company in the near future.
This was a good day spent in Penang, visiting a very beautiful temple and walking through the city. However, not as good as the other tours we took on our trip to Asia. The downside was the lunchtime, when we were taken to a very touristic food court, that was far from being appealing (we love street food and had asked for good recommendations on the capital of the noodles when we booked the tour). We ended up eating at Starbucks. A good tour, but could have been better.
TOUR GUIDE RESPONSE: Thank-you for taking the time to leave your honest feedback about your tour experience. I am sorry that you were not 100% satisfied, 5 star experiences are very important to me and I do my very best to provide such services. The Food Court has always been a hit with my other travelers, it is not Western food, it is entirely local food. Even the locals eat here often. I did not take you to other places as they are considered unhygienic, I will keep this thought though for the future.
Betti SternbergUnited States
We enjoyed our day in Penang with Lawrence. The highlights for the six of us were the Trishaw rides through the city and the visit to the Clan Jetties. We really felt we got an excellent introduction to the culture of the city.
Lawrence was very accommodating, friendly, and attentative throughout the tour as he knows what's best in town, including local delicacies too. In addition, Lawrence was very informative about the sites that we were taken to and he took time to explain as well as gave us sometimes to explore the place. He was also very flexible with the itinerary and adjust it whenever it is necessary to our request.
TOUR GUIDE RESPONSE: You are welcome, Mr Halim. Hope to see you again. Don't forget to contact me if you come to Penang or Hat Yai.
Swee Lan L.Singapore
TOUR GUIDE RESPONSE: Miss Lee, hope to see you again in Penang. Please send my regards to your friends/family who were in Penang.
Chi LaughlinUnited States
On our second tour with Lawrence, we wanted to alter our tour and he recommended some other options, which ended up being a better fit for our group. He was very nice and made himself available for a night excursion to see the fireflies. He also recommended really great meals in Penang!
TOUR GUIDE RESPONSE: I hope you enjoyed the mangrove and firefly-watching trip!
Chi LaughlinUnited States
Booked a tour for a group of seven with Lawrence and had a great time! We booked two full days in Penang. He picked our group up in a very nice van. He was very knowledgeable and really funny! He was very accommodating to our needs. I would definitely recommend him!
TOUR GUIDE RESPONSE: Thanks, Chi. You booked me for two days. You gave me one 4-star and one 5-star review. So I assume you really like the firefly-watching trip on the second day? :-)
David LebowUnited States
Lawrence of Malaysia, is very organized and caters to clients even before they arrive. He makes very sure that you know where to meet so there is no chance of getting confused at this port. He is very knowledgeable and loves what he does and conveyed that to us. We had a great time with him.
TOUR GUIDE RESPONSE: Thanks, Mr. Lebow (or "Lebuh" in Malay language which means "Street"). Hope to see you again.
Vincent HurteauUnited States
We enjoyed our tour of Penang. Though most is walk-able from where cruise ships dock, per our request, our guide took us through the temples further away as well as showing us places in town we likely could not have found on our own within the one-day time restraints.
TOUR GUIDE RESPONSE: Thanks, Vincent. I hope to see you again in Penang. Please send my best regards to others.