Sandra BradyUnited States
Elna was a fantastic guide with excellent English. She was very flexible when our group hit the proverbial walking tour wall. Informative insights, a wonderful dry sense of humor and a host of stops at hidden gems we would never have found on own highlight this tour.
TOUR GUIDE RESPONSE: Dear Sandra, thank you so much for your kind review. I really do appreciate it very much. All the best, Elena
Elizabeth WhiteUnited States
Elena is an excellent tour guide! Thanks to Elena's terrific commentary, we were amazed to discover so many hidden Vienna treasures. Elena is very knowledgeable, enthusiastic and timely. We highly recommend Elena as the perfect Vienna tour guide.
TOUR GUIDE RESPONSE: Elizabeth, I loved strolling through Vienna with you. I felt from the very beginning, that you enjoyed our tour so much. It fills me with pride and joy having customers like you. They say, you always meet twice. I do hope so. All the best, Elena
Julie ScuttUnited Kingdom
Elena was very friendly, amusing and extremely knowledgeable. We all thoroughly enjoyed our tour with her and would highly recommend her. Thank you.
TOUR GUIDE RESPONSE: Thank you so much Julie. So happy that you liked it. It's my pleasure having a group like you and find these kind review afterwards. All the best, Elena
Simon NabarroUnited Kingdom
Elena was very patient as I had to delay the start due to my daughter being ill. The rain throughout did not in any way detract from the tour. Elena was extremely informative and the tour was structured and followed a logical route. It was extremely enjoyable from start to finish.
TOUR GUIDE RESPONSE: Thank you Simon, for your kind words and for the interest you showed during our excursion, despite all the happenings! Parents do understand, that the main thing in the world are their children. So, it was self-evident to wait for results first. I hope very much, that your daughter is well now and has already forgotten about that. All the best Elena p.s.: Next time we'll take them with us :-)
We thoroughly enjoyed our tour of central Vienna with Elena. Her engaging, enthusiastic commentary and thoughtful planning met our needs perfectly.
TOUR GUIDE RESPONSE: Dear Pat! Dear Friends! It really was my pleasure to show you my beloved city. It was such a good atmosphere with you all, that even the sun decided to enlight our tour, after heavy rain the day before :-) All the best Elena
David RauscherUnited States
We spent a very enjoyable two-hour tour with Elena at the beginning of our stay in Vienna. She shared with us a wealth of historical and cultural information and anecdotes, geared our tour to our interests and suggested must-see sites and places to eat. What a great introduction to the beautiful city of Vienna !
TOUR GUIDE RESPONSE: Dear David! Thank you for your nice review and your kind words. The saying is, that the first impression is the most important one and therefore will stay. I am very happy I could introduce Vienna to you in such a way. All the best! Elena
Elena was punctual! She was very knowledgeable when walking with us, pointing out to us the various landmarks. Her depth of knowledge of the history of Vienna and Austria was very enlightening for both my wife and I. We were so enthralled and captivated by Elena's stories that the time passed so quickly, and the next thing you know, the tour was ending. She kept the history lessons light and engaging. It did not feel dry at all! Will recommend Elena to anyone I know who will be visiting Vienna!
TOUR GUIDE RESPONSE: Arthur, thank you so much for your kind words. I confirm, that it was my pleasure. Sorry for the little delay, but I took some days off after intense work. Walking through Vienna with Eileen and you was a real good time. It's so much fun with enthusiastic and open-minded people like you both. Special thanks for your private comment. It's always the frosting of the cake, the sweetest part so to say. Hope you're fine. Sending you my best wishes. Yours, Elena
Vijay VasheeMercer Island, WA, United States
Elena provided us not only with the rich history behind the various places but also very entertaining stories to add more to our tour. She was ready way before our start time and took the time to cover areas that we were interested in. Her local knowledge on Cafes or places to eat or drink was very useful. We were also very grateful for her taking the extra time at the end to show us just one more place of interest. I do not hesitate to recommend her. Her passion is evident and delightful.
TOUR GUIDE RESPONSE: Dear Vijay, thank you very much for your kind words. It was my pleasure to share my love for this city with you and your wife. You were so interested in everything, so I really enjoyed this tour with you. All the best, Elena
Sinikka ParvizUnited States
We (2 adults and kids 5, 7 and 10 years) did the Vienna Essentials walking tour with Elena. She was very knowledgeable and had interesting stories to tell about the sights. She engaged directly with our kids and they recited the facts she told us the following days. Elena was ready to go overtime with us but our youngest got tired in the July heat. At the end she gave us recommendations for lunch places and things to pay attention to in one of them. We did that and did't regret! We highly recommend Elena!
TOUR GUIDE RESPONSE: Thank you Sinikka! I appreciate that very much and it fills my heart with joy. I feel so honoured taking into consideration, that so much time has gone by since we met and you still felt the need to write this review. All the best for you and your lovely family! Elena
Mark GoetzUnited States
Elena was warm, funny and knowledgeable. I would absolutely recommend her to my friends. She is outstanding! Thanks you for a tremendous morning.
TOUR GUIDE RESPONSE: Thank You for Your kind words Mark! We really had a good time and it was a pleasure doing this tour with you. All the best, Elena
Igor ShliosbergUnited States
TOUR GUIDE RESPONSE: Thank you Igor! I appreciate it very much. But most of all I appreciate the fact, that you rated my tour after such a long time. And in addition to that with a fiver. That means a lot to me. All the best Elena
John MegoUnited States
Elena was super knowledgeable and my young daughters and I all loved her! Highly recommended. Book her.
TOUR GUIDE RESPONSE: Thank you John for your sincere and warm words, especially for your private comment. We really had a great time. So much fun doing a tour with people like you. Give your two princesses a big hug from me. All the best Elena
Oksana G.United States
Elena was pleasant and punctual. However, tour was not very informative, less than engaging guide, and she cut it short compared to advertized lenght and landmarks to be seen.
TOUR GUIDE RESPONSE: I reject your feedback decidedly! The fact that you seem to not have sufficient command of the English language does not make a tour "not informative". The fact that your group was not interested at all does not make a guide "less engaged".The only site we have left out was The Hofburg,which was declared a "restricted area" short before our tour,due to the official visit of The President of Iran.I deliberately took my time for the reply, but now other customers are able to adjudicate by seeing both sides.
Marina MorrisonUnited States
Elena is by far the best guide that I have had and use this company frequently globally. Elena was on time for our meeting and provided huge flexibility when it came to our schedule. Flexibility - going to where and want = the key and why I love PRIVATE! Elena was keen to my interests and we set time to ensure I would see what would be most fitting. Also, she was key to point out many other sights for me to see along the way and offer to stop if I found it of interest! Best EVER! Thank you Elena
TOUR GUIDE RESPONSE: Marina, thank you so much for your exceptional review and most of all for your personal ranking of guides, which makes me confident that I'm doing something right. It's been such a long time and you still have found time to write such kind words. Being rewarded with a feedback like that from a real experienced worldwide traveler like you simply fills my heart with pride and joy. Meeting people like you enriches not only my work, but my life in particular. It was my pleasure Marina. All the best, Elena
Jennifer BargetUnited States
Elana was an out of this world, incredible tour guide! We loved every minute of our Vienna overview tour with her and learned so much! She was very funny and was able to make the stories and history very relatable to us through her sense of humor! She went above and beyond by spending extra time with us as well as suggesting many things we can see and do after our time spent with her. We highly recommend her and had the most wonderful experience in Vienna thanks to Elana!
TOUR GUIDE RESPONSE: Dear Jennifer! People like You and Your husband make me love doing what I'm doing. Thank You ! Come back and give it another try. There's still so much to see in Austria. You'll love it even more :-) I wished all my clients would be like You. All the best Elena
Ryan DaviesUnited States
TOUR GUIDE RESPONSE: Thank you Ryan, for your rating. As a matter of fact, I feel very honored to get 5 stars from you after such a long time. All the best Elena
Very pleasant, easy to understand, customized the tour to our questions and pace. God bless you and your family Elena.
TOUR GUIDE RESPONSE: Dear Brett, thank You very much for Your feedback. To do a tour with people like You and Your kind family is a pleasure for me. Maybe we`ll have the chance to walk Vienna again and I`ll show You the rest of the city :-) All the best Elena
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Helen Woodward DaviesUnited Kingdom
Elena was flexible to our time changes al- very professional and knowledgeable. We had fun and learnt so much in a short time about the history and architecture
TOUR GUIDE RESPONSE: Dear Helen, Thank you so much for the nice review! I wish you all a peaceful and relaxing Christmas season! Sincerely yours, Elena
Brian ThomasUnited Kingdom
Elena was knowledgeable and enthusiastic. We were all very happy with the tour, just a shame about the weather !!!
TOUR GUIDE RESPONSE: Dear Brian, thank you very much for the rating. I absolutely agree that the weather was horrible - it was very cold and it was raining cats and dogs!!! But this rating is meant for my guiding services and not for the weather! And it influences my future bookings and my reputation as a guide very much. For these reasons I would kindly ask you to rate my knowledge and my personal performance and not the weather. Thank you once more that you showed so much interest in my excursion despite
Patricia BreslauUnited States
Our original guide we booked unfortunately had to cancel but she arranged a wonderful replacement in Elena. Elena has a fun and vibrant personality. We enjoyed our all too brief time with her in Vienna. There is so much to see but our schedule only allowed for a short tour and Elena delivered a wonderful tour for us. She pointed out several areas we would want to return to and we did. Her recommendations were excellent.
TOUR GUIDE RESPONSE: Dear Patricia, thank you so much for your kind words! It was a great pleasure for me to make acquaintance with you and your friends and to show you the most beautiful sights of Vienna! I hope very much that you enjoyed your stay and that you'll keep the amazing memories about Austria! ���� Sincerely yours, Elena