Leah Anderson-TaylorUnited States
This was our 2nd tour with Cruin, he is a sweet SOUL ! Our tour was great we loved totem bright Park, thank you Cruin you now feel more like family than ever!
TOUR GUIDE RESPONSE: Thank you, Leah It was such a pleasure to meet you again, and to meet your dad. I was proud, and had great fun, introducing him to my friends in Ketchikan. I too, feel like we are now family, and I was really sorry to part with you. Do keep in touch. I know we shall see each other again.
Martha G K.United States
Cruin was a wonderfully entertaining and enlightening guide, making the most of our brief stay in Ketchikan. Our group ranged from grandchildren age 9 and 11, grandparents in their late 70s, plus two friends in their 60s. Cruin tailored the entire experience to keep all of us enthralled: a tidepool visit (including wee crabs to hold), birdcall identification, lots of sightings of bald eagles, tales of Tlingit lore, and a lesson in totem carving. He was a total delight, the very best of the best!
TOUR GUIDE RESPONSE: Thank you so much, Martha. I loved our time together, and it was such a delight to meet you and all your family. Thank you also, for the movie of one Koala Bear slapping the other -- I still laugh each time I see it. I do hope we all get to meet again one day. Regards, Cruin.
Neil JansenUnited States
Our tour with Cruin was an excellent look into Ketchikan. Our whole family (including children ages 19, 14, and 11) found the totem poles and the stories behind them very interesting. We then headed out and Cruin took us to a few spots to view eagles and bears. Cruin is a wealth of knowledge about the history of Ketchikan, the flora and fauna of the area, and is great with adults and kids alike. We highly recommend Criun to those visiting Ketchikan!
TOUR GUIDE RESPONSE: Thank you, Neil for this kind review. I had a great time that day. I am glad you got to see a bear, and when it came across the river right in front of us, I was so pleased, for all of you and, of course, myself. I do hope we get to meet again some day. Regards, Cruin.
Daniel EderUnited States
Cruin is a good guy and has a lot of knowledge of the area. Besides touring the local area, he provided us with a vast knowledge of the salmon spawning cycle, bears and other wildlife, etc. We had a good time and would recommend him to anyone visiting the Ketchikan area.
TOUR GUIDE RESPONSE: Thank you, Daniel. I enjoyed meeting you both. I hope you come back some day. Regards, Cruin.
Nelda BrangwinUnited States
When Cruin found out I was a librarian while on the tour, he personalized the tour by a visit to the beautiful Ketchikan Public Library, he also took us by the church where my husband's mother had been baptized. A private guide is so much more interesting than a big ship shore excursion.
TOUR GUIDE RESPONSE: Thanks Nelda, I am very proud of our fantastic library, and the art displayed there. I had great fun showing it to you and your husband. I also loved I got to show you the church where your mum-in-law had been baptized. I am only sorry that she is no longer with us, and so could not come and see it for herself. Regards, Cruin.
Stuart KaruUnited States
TOUR GUIDE RESPONSE: Thank you, Stuart.
Cruin was very accommodating and made the tour interesting for all of us, including my 11 year old son.
TOUR GUIDE RESPONSE: Thank you Abigail. It was an honor to meet you and your whole family, from parents to grandchild -- you are blessed. Maraming salamat!
Stefanie N.United States
Cruin gave us a fabulous tour of Ketchikan in a highly engaging way. He is knowledgeable, professional, and his warm personality and fun sense of humor were a delight for my family of four. The restaurant choice was excellent. We highly recommend this tour.
TOUR GUIDE RESPONSE: Thanks Stefanie, that was such a fun day. I am so glad we decided to go round the back of City Park, and discovered the Trout Derby going on. It was all such fun, and so great to meet you and your family. I hope we meet again.
Bettina K.United States
We had been to Ketchikan twice before and were looking for a different experience. Cruin is a gem-we felt like a found family friend showed his his favorite places-and we got a true sense of life in Ketchikan!
TOUR GUIDE RESPONSE: Thank you Bettina. I really enjoyed meeting you both. By the way, looking at the the etymology of "Kilburn" I see that some references guess the "Kil" part comes from a Celtic or Old English personal name "Cylla" and I can see that -- although I still think it might be from the Celtic "Cill" for "cell" and later small church (or monastic cell). All seem to agree with me that the "burn" part is from the Celtic (or Indo-European) "burna" for small stream. So, definitely not Norman. I think pre-Norman.
John ThompsonUnited States
Cruin did a great job, really made our day fun and interesting.Would certainly use him again.
TOUR GUIDE RESPONSE: Thank you John. It was my pleasure and my privilege to meet you both. I do hope you come back some day.
Alan B.United Kingdom
TOUR GUIDE RESPONSE: Thanks Alan
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Gayle WennUnited States
We had a great time in Ketchikan and mostly because of the "spirit of Cruin". He picked us up promptly from the cruise ship dock and took us off for a tour of Ketchikan and a totem pole history lesson. The largest collection of Native American totem poles (in the world) is in Ketchikan Alaska! Cruin can share lots of information about this art and also gives a "hands-on" carving lesson along the way. We also went to a waterfall that was absolutely beautiful. The day flew by and we shared lots of LOL!
TOUR GUIDE RESPONSE: Thank you Gayle, I really enjoyed meeting you and your husband. I had a great day too, and really enjoyed our time together. I hope you come back some day. Cruin.
Susan KossUnited States
We had a wonderful tour of Ketchikan with Cruin! He is an absolutely lovely person and has an amazing knowledge of Ketchikan. Three of us toured in his car, walked around various sites and saw a lot of Ketchikan - the outskirts and the town itself. I would highly recommend Cruin, who dresses in his Scottish kilt, and knows and loves Ketchikan.
TOUR GUIDE RESPONSE: Thank you, Susan, for the very kind review. I really enjoyed getting the chance to show you around at least a wee bit of our town and island. It was my pleasure, and my privilege. Do come back again. Cruin.
Lynne G.Houston, TX, United States
Cruin met our ship and pointed out various buildings and the statute of the eagle near the cruise terminal. He has a great sense of humor and lots of excellent and interesting background knowledge about his town. Nothing was too much trouble and he managed to show us all the interesting sights, including taking us down to the beach! He is a wonderful entertaining guide and we had a great few hours with him. I highly recommend Cruin.
TOUR GUIDE RESPONSE: Thank you, Lynne, for this so kind review. I too really enjoyed our tour, and enjoyed meeting you both. I hope you had a great time on the rest of your cruise through Alaska, and I do hope you come back. It would be my pleasure to meet you again some day.
Rosemary KuntzUnited States
Cruin was a character! He arrived at the ship to meet us in a KILT! He was knowledgeable and very friendly.
TOUR GUIDE RESPONSE: Thank you Rosemary. I just thought everyone arrived to give tours in kilts!
Michael HughesUnited States
Cruin is a knowledgable, interesting and funny guide. We enjoyed his demonstration of how totem poles are made and then letting us try using the native tools. Cruin seems to know everyone in town. It was fun to wander into a shop and go over to the artist who working on a new item and realize that Cruin is a good friend of his. The highlight was we ask were the locals got their fish and chips, we ended up at little cafe that was just two storage containers. The fish and chips were awesome.
TOUR GUIDE RESPONSE: Hi Michael, Thank you so much for your kind words. Both Elizabeth and I really enjoyed meeting you and having lunch with you at AJ's. I loved the pictures Camarillo sent. What a beautiful day that was. Congratulations! on the new Granddaughter, Penelope! (What a lovely name). We are so excited for you! Give her, and her mother a kiss for us, and know that they both have our wishes and prayers. If you get the chance, send a picture. Regards, Cruin.
Maryann StangerUnited States
#1 request... SEE A BEAR! With no guarantee from him, we hooked up anyway. What a day we had. We saw a mama bear and her cub, then we saw 3 bears, you know, THE 3 BEARS! Papa, mama and baby bear. So so cool! Then we ate crab and more crab and more until I couldn't take another bite. Our rain forest hike was off the beaten track and so unbelievably gorgeous. We finished the day at a local art project. We watched locals paint real dead fish!!! Then make artistic bags. Great private tour and guide!
TOUR GUIDE RESPONSE: Thank you Maryann, it was my pleasure to show you and your husband a wee bit of Ketchikan, and our lives. Despite my refusal to give you any guarantees of seeing a bear, I was delighted and relieved when we saw some (knowing how much you wanted to see one). So the day was fulfilled for me right there, and the rest was a bonus!
Traci GrayUnited States
We loved our tour with Cruin! He was very friendly, down to earth and knowledgeable. We enjoyed our hike with the beautiful waterfalls, trees, mushrooms and spectacular scenery. He even tried to catch a salmon with his hands for us! We had many laughs and loved our day with him. He was even kind enough to take us to the pharmacy to pick up a prescription for my husband. Thank you for making our visit to Ketchikan so memorable!
TOUR GUIDE RESPONSE: Thanks Traci. I had a great day with you and Bella. Sorry that salmon was just a wee bit too quick for me that day, to my Scottish shame!
Ronald CoeUnited States
Very enjoyable tour by Cruin. He is a wonderful story teller and shares generously his considerable knowledge of Alaskan culture.
TOUR GUIDE RESPONSE: Thank you Ronald. It was great fun, and I am glad we saw a bear. Also, it was great to meet your very talented granddaughter, Sydney.
Cruin is a great guide. He took us around by car and by foot to see the sites. He is quite knowledgeable and has useful personal contacts in Ketchikan. He has a great sense of humour and works well with disabled tourists.
TOUR GUIDE RESPONSE: Thank you Gavin. It was my pleasure to meet you both and show you round Ketchikan.
Bob HaydenUnited States
A wonderful tour with a colorful and engaging guide. Lots of fun.
TOUR GUIDE RESPONSE: Thank you Bob, it was my pleasure.
Alba GarciaUnited States
During our Alaskan cruise, we didn't love any of the offered excursions for Ketchikan - so we looked on ToursByLocals and found Cruin. That was a great decision for our wallet (the cruise excursions are very expensive!) and for our brains (Cruin filled our brains with great stories and information about Ketchikan). Cruin expertly guided us through Ketchikan, finding the best spots and being so wonderful helping with my mom and her wheelchair. Thanks!
TOUR GUIDE RESPONSE: Thank you Alba, It was great fun meeting you, and Alba (the other Alba), and all your family, and getting a chance to play you the song, "Alba". I did not tell you, but I once met the band, Runrig, that play that song. If I ever meet them again, I will have to tell them about playing you their song. Regards, Cruin.
David BonnetRichardson, TX, United States
absolutely great! a real character. taught us the fine points of totem pole carving. also a real naturalist, had a great time in the forest. absolutely recommend all day tour as 6 hours not enough. Also took wives shopping at the end
TOUR GUIDE RESPONSE: Thank you David I too had a fantastic time that day.
Robin PlattmanUnited States
My husband and I enjoyed touring Ketchikan with Cruin. We learned about totem poles and got to see some salmon heading home. I hope you got some pie, Cruin!! :-)
TOUR GUIDE RESPONSE: I did! After you telling me stories about it, I had to get one. Elizabeth and I ate pie and ice cream, but I did not manage to get the pictures of us both eating pie together that I promised to sent to you. Oh Well! We will just have to eat some more pie-- just so we can get you those pictures, you understand.
Betty FosterUnited States
Cruin was a great guide. He knows so much about the area. His carving tools and letting our 4 teens experience carving was a once in lifetime experience. We saw several bald eagles.
TOUR GUIDE RESPONSE: Thanks Betty. I had great fun showing the kids how to carve.
Kenneth W.United States
Cruin was a joy. Having lived in Ketchikan for many years, he had a wealth of stories about the town and about his own experiences. He was open to all of our ideas and took us places that we never would have thought of on our own an never would have seen on a cruise ship tour. At our request, he directed us to a shop where we could purchase authentic Native-made items (as opposed to tourist stuff), and introduced us to the owner. We would have given him six stars if we could have.
TOUR GUIDE RESPONSE: Thank you, Kenneth, for your kind words. I loved meeting you both, and I had a great time. You made the tour great fun. Thanks again, Cruin.
Shelly KopelUnited States
Cruin was a great tour guide!
TOUR GUIDE RESPONSE: Thanks Shelly. Sorry we did not see a bear -- at least we tried. I hope you had lots of fun despite the bearlessness! Hope we meet again someday. Cruin.
Thomas GrebouskiUnited States
Not a single complaint, Cruin is exceptionally knowledgeable and you will not regret this tour!
TOUR GUIDE RESPONSE: Thank you Tom. I will always think of you climbing up that spire. Cruin.
Jeannette ChabinaUnited States
He was absolutely amazing with the children. There were four children in a party of ten. Cruin really focused on the children which made it great for the entire family. He also took some amazing, unforgettable photos.
TOUR GUIDE RESPONSE: Thank you, Jeannette, I actually had a ball that day. I loved playing with the kids.
Veronika KellerUnited States
We had Cruin as a guide during our Alaska cruise stop in Ketchikan. Cruin is very entertaining guied and we had great time. He showed us the town and took us on an amazing hike through beautiful rain forest
TOUR GUIDE RESPONSE: Thanks Veronika. It was great to meet you and your family.