Leora C.Los Angeles, CALIFORNIA, United States
Aubrey was a fantastic guide! He was very personable, professional and knowledgeable about the culture and history of Macau. He personalized things at my request and I especially enjoyed the food places he took me to. As a senior, I have some mobility issues and Aubrey really took care of me. Even had me text him to make sure I got back to Hong Kong airport. Highly recommend Aubrey! More like a friend than a guide.
Had a great day in Macau with Aubrey. Interesting discussions with a lot of history as well as more current topics. Thanks to Aubrey' comfortable car you see a lot of Macau in just one day including a stop at a good restaurant. Can highly recommend both Aubrey as a guide as well as the private city tour.
Kimberly MacCrackenUnited States
What a great day with Aubrey. He has a great perspective as he is from Hong Kong, his wife is from Macau and they've lived in Canada. We totally recommend spending the day with him for a better understanding of Macau. Thanks so much for a great day
Norman DaileyUnited States
Aubrey was a fantastic guide, meeting and dropping us off at the ferry. He brings a unique perspective, living in Macau, but also spending many years in Canada. Thus he sees the city not just as a collection of must see sights, but provides a historic perspective, not just the period when Macau was colonized, but also what has transpired the last 20+ years and the growth of the gambling industry. One thing we really liked was getting an email after the tour listing everything we saw for our full day.
Linda B.United States
Aubrey made our tour of Macau very enjoyable. He was personable and provided a wonderful explanation of the history of Macau, and how it developed differently from Hong Kong. Aubrey pointed out details on buildings, and explained their significance, otherwise these features would have gone unnoticed. He knows Macau very well, giving us recommendations of where to eat, knowing the best spots to take pictures, and showing us places beyond the typical tourist spots. We highly recommend him.
Ethel Bella MangasepPhilippines
Aubrey was the best way for me to have a stress-free tour. He was very accomodating and gives a lot of interesting facts about Macau. His passion to bring clients to the best places in Macau is Truly worth the booking. Highly recommended! ��
TOUR GUIDE RESPONSE: Hi Ethel, thank you for your great comment! I will keep serving my future customers the same way. Best regards, Aubrey
This was an outstanding tour in all respects. I have trouble imagining how it could be bettered. Aubrey was consistently informative and answered questions in a thorough and nuanced manner. He was also a very congenial and friendly guide. My wife, Patricia, and I would recommend this tour unreservedly to any visitor to Macau.
TOUR GUIDE RESPONSE: Dear Bob, It was an honor to share the history and fun facts of Macau with a historian and I was very nervous when we started the tour. Luckily, we spent a great day together. Thank you for your encouragement and I will continue to update and upgrade the content of the tour. Best regards to Patricia and you. Aubrey
William TeagueUnited States
TOUR GUIDE RESPONSE: Thank you for giving a 5 star rating. Best regards to you and the other William.
Maria Necita Juguilon GutierrezUnited States
God sent tour guide with a heart who went extra mile not just only touring us around Macau but helping us all throughout when an emergent situation happened during our 2 full days visit in Macau, we are family of 16 that includes one 82 years and 90 years old both with mobility aides (walker & wheelchair) & 6 kids to consider, Aubrey was very patient with us, we enjoyed the tour, very knowledgable and so kind, the whole family owe him one, will never forget his pure heart & his wife, we love this guy.
TOUR GUIDE RESPONSE: Thank you very much for all the good words about me. As I always tell my customers, I will try my very best to take care of them during their stay in Macau. Very glad to hear that you and your family arrived home safely. Looking forward to seeing you again.
Steven HarrisUnited States
Fantastic guide! Aubrey was very professional and maximized our short time in Macau. He is a great communicator and we all enjoyed learning about Macau's history and culture. He also took some great photos of our group! I absolutely would recommend this tour anyone interested in culture and history.
TOUR GUIDE RESPONSE: Hi Steven! Thank you for the great review. Very glad to hear that all of you enjoyed the tour. Please come again and I would show you more. Best regards, Aubrey
Tint NaingHong Kong
Aubrey has been nothing but an exceptional guide. The tour was well organised and professionally executed. His knowledge of Macau is extensive . His English spotless. Everything we experienced was memorable. At the end of the tour , he and his wife went out of their way to ensure that our trip back to Hong Kong was as smooth as it can be. It was beyond the call of duty. Thank you Aubrey and Lydia! I wish there are more than 5 stars to rate your service. Keep up the good work!
TOUR GUIDE RESPONSE: Tint, thank you for your great review! It was a great pleasure to be able to tour you around town. Together, we filled the day with laughter and lots of fun. And we will continue to take care of all customers in the best possible way. Take care and looking forward to seeing you again.
Cheryl GeorgeUnited States
Aubrey was an exceptional tour guide. He was thoughtful, patient, extremely knowledgeable and very personable. I have taken several private tours in hong Kong and Aubrey ranks among the very best! I highly recommend him.
Mark EveleighUnited Kingdom
Aubrey was excellent! Probably the best guide we had in the area. He was highly knowledgeable and - perhaps even more important - super-enthusiastic. I'd recommend him (and, hence, your company) to anyone.
Brooke HardwickHong Kong
This tour was phenomenal! Aubrey was incredibly attentive to our wishes. He designed a thoughtful, well paced and fascinating tour. His knowledge of the culture and history of Macau was second to none. Not only do I recommend him here but my family and friends will only ever use Aubrey from now on!
TOUR GUIDE RESPONSE: My pleasure to be able to tour you around the city. Glad to hear that the two of you enjoyed the tour. Will try my very best to serve all customers in the same way. Looking forward to seeing you again.
Lauren SchneiderUnited States
Lauren SchneiderUnited States
Aubrey planned a fantastic 4-hr walking tour for a group of 22 students+3 leaders, which can be a difficult feat but was managed with skill. Our leaders agreed that he was an exceptional guide who was energetic, knowledgeable about the colonial Macanese sites he was showing, and very organized. Additionally, he was skilled and patient dealing with the students and catering to their needs, especially the delicious group lunch that accommodated diet restrictions. Will definitely reach out for future tours!
TOUR GUIDE RESPONSE: Being a UNESCO World Heritage Specialist Guide, I am trained to customize the tour accordingly and to present the relative information in the most interesting way. It is great to learn that even the leaders enjoyed the tour. Thank you for providing the information about the diet restrictions of the group which makes my job a lot easier. Looking forward to serve another group of students in the future. Thank you and best regards to each and every one of you.
Lauren SchneiderUnited States
Everything went extremely smoothly for our group of 25 arriving in Macau at the ferry terminal and being transported to their hotel for the evening. Aubrey was always fantastic in terms of communication and reliability, but he really shined in the guided tour to the group the next day.
TOUR GUIDE RESPONSE: Thank you for the good words. I am just doing my job in the right way. The leaders are very friendly and helpful. Students are very cooperative too.
Joseph TraigleUnited States
Aubrey is simply put, one of the most outstanding guides I have encountered. He is extremely professional, knowledgeable, thoughtful guides I have ever used. You will more than pleased with his services. Joe Traigle USA
TOUR GUIDE RESPONSE: Dear Mr. Traigle, Thank you for your great comments. I actually learned a lot from you. Great afternoon filled with great conversations. A great honor to be able to show you around. Looking forward to seeing you again. Best regards, Aubrey C
Shivani AdaljaUnited Arab Emirates
We had booked a full day tour with Aubrey this December. It was the best decision we ever made. He was before time to fetch us,extremely knowledgeable, and patient.Since we were not interested in the casinos, he created a tailor made tour for us focusing on culture and history.Since my husband is into photography,he gave us ample time to click shots and took us to some great spots to take pictures.We highly recommend his tour and if you ever visit Macau, he should be on your itinerary. Thank you Aubrey!
TOUR GUIDE RESPONSE: Shivani and Nassim, thank you very much for your compliments. I am so glad to learn that they two of you enjoyed the tour. Your comments will motivate me further to provide even better service to all my guests. Looking forward to serving you again. Thank you again for choosing TBL and me.
Aubrey had very good local knowledge and has a very pleasant and easy going personality. Would definitely recommend his tour of Macau.
TOUR GUIDE RESPONSE: Dear Mr. Pettener, Thank you for your great review And thank you for choosing TBL and my service. As 2018 is approaching, may I take this opportunity to wishing you and your family a great year ahead! Happy New Year! Best regards, Aubrey C
Aubrey is a field of knowledge on Macau and was polite and entertaining. There were 6 of us and we all thought this part of our trip to Hong Kong was one of the best. We chose a tour that concentrated more on the history and it was fascinating. I would recommend anyone going to Macau to have a tour of this beautiful place even if for a few hours. Aubrey spoke extremely well in English and he was amazing. The car went in was roomy and clean and he had plenty of water to hand out. Thank you so much Aubrey.
TOUR GUIDE RESPONSE: Hello Ally. I am glad to hear that you enjoyed the tour. Macau is actually a fascinating city with long history. Wish that you can come again with your family and friends. Thank you for choosing TBL and me.
Helen Hope HanaUnited States
Aubrey emails were very informative and helpful, explaining how to purchase our ferry tickets. He met us promptly at the Macau pier where we began a lovely tour. Since we are not gamblers we merely rode by the casinos and spent our time seeing the historic sites. We had a lovely lunch typical of the blending of Portugal and Macau cuisine. I would highly recommend Aubrey, a gentleman and a scholar.
TOUR GUIDE RESPONSE: Thank you for your review and for choosing TBL and me. I am very happy that you enjoyed the tour. Will continue to serve all the guests in the same way. Looking forward to serving you again in the future.
Wallace WongUnited States
Aubrey took us on a fantastic tour of the city on short notice. Given our time constraints, we only had about 4 1/2 hours. However, Aubrey was able to show us all the important sites of Macau in that span of time. What was most impressive was his high level of engagement and knowledge of Macau's history. This brought the sites to life for us and made us appreciate Macau's heritage even more. His outgoing and friendly demeanour made the tour that much more enjoyable. Highly highly recommend!
TOUR GUIDE RESPONSE: Hi Wallace, thank you for your great review! Your satisfaction is my motivation. Will continue to serve my guests in the same way. Take care!
Aubrey gave us an excellent, informative tour of Macau. He is well versed in the latest and historical facts that make this tour so interesting. Aubrey has an engaging style, and he tells his stories with humour, personal insights, and enthusiasm. We did a lot in the 6 hours, and he was open to flexing to our needs. Very customer focused, responsive, and professional. I highly recommend Aubrey to anyone who wants to get to know Macau.
TOUR GUIDE RESPONSE: Hi Ron, thank you for your compliments. I was having a great time showing you around the city. After I finished the advanced World Heritage Tour Guide course, more in depth information can be provided to my future guests. Best regards to all of you.
Aubrey was very informative and able to customize the tour to suit our preferences. I highly recommend Aubrey as a tour guide.
TOUR GUIDE RESPONSE: Hello Rita, how are you? The best part of a private tour is that we can always adjust the itinerary accordingly. I am glad to learn that you and your family enjoyed your short stay in Macau. Thank you for choosing TBL and me. Best regards to all of you.
Aubrey is friendly, courteous and incredibly knowledgeable. I appreciated his awareness of my interests and his well paced commentary that answered all my questions and filled the day with great ideas and information. He is a fantastic guide in a fascinating place.
TOUR GUIDE RESPONSE: Thank you very much for your appreciation. I will remind myself to serve all my future guests in the same way.
Aubrey was a fantastic host and guide for our day trip to Macau. He was very flexible with the planning to meet our various needs (2 adults and 2 teenagers) - he is both passionate and very knowledgeable about his city. Thank you Aubrey for a very enjoyable day!!!!
TOUR GUIDE RESPONSE: A big THANK YOU to the Wilkinson family for choosing TBL and me. Glad to hear that you enjoyed your tour. Your great review is a proof that I have been doing my job in a professional way and I will keep up my efforts to serve all my guests in the same way. Take care and hope to see you again!
Aubrey's advice to get our HK-Macau return ferry tickets in advance was wise, as our day trip was over the Labour Day long weekend. His 1-day itinerary for my wife & I, first timers to Macau, was full, well-sequenced (avoiding peak times & tourist crowds) & well-paced. We found Aubrey to be very knowledgeable, personable, attentive & caring (offering to cover our transport risk, if cabs to the Ferry Terminal were unavailable). We didn't need it, but it tips his review from a 4-star to a 5-star one.
TOUR GUIDE RESPONSE: Thank you so much for your compliments and suggestions. Glad to hear that you like my service. I will work on the Food Tour itinerary for sure. Looking forward to seeing you again in Macau.