Brian MullenUnited States
The Terracotta Warriors are a must-see in Xi'an - and Phoenix is your must-go-with guide. She's a fabulous storyteller - providing all the context and information you need to understand the importance of the site and the little details that make such a tremendous visit. Phoenix works with local drivers. So you'll have the luxury of a car / van, driver and private guide. It made our experience in Xi'an so magical. Phoenix has impeccable English and is very responsive in the booking process.
Linn CrandallUnited States
Phoenix was awesome!!! My husband is hard of hearing and I have some mobility but do use an electric wheelchair. She was so kind, helpful and knowledgeable! It was a long day for us between the Terra Cotta Warriors and a driving tour of Xi'An. She was upbeat the whole time, then went above and beyond by arranging for a porter to meet us at the high speed rail station for our trip to Beijing... making that an easy experience for us as well!!! We cannot thank her enough for everything she did for us!
TOUR GUIDE RESPONSE: Thank you Linn. Glad that you enjoyed your stay in Xian. Wish you a very Happy New Year!
William HallUnited States
This was our 2nd time using Phoenix as a tour guide. We visited the Terracotta Warriors in Xi'An. She is a wealth of historical knowledge and very accommodating to our needs.
Bi Wei WongMalaysia
Never regretted spent a lil more to join a local day tour to Terra-cotta Warriors museums and few more attractions guided by Phoenix and driver Xiao. For she is really helpful, competent, well-versed in China history and added a lil more facts to my dad's knowledge in China history ,whom loves world histories. Both of them definitely have been amazing in making this tour to historical sites a worthwhile and beneficial one.
Azelea RushdUnited Kingdom
We want to thank Phoenix for making our day in Xi'an so memorable. We only had one day and she managed to show us everything we wanted to see in Xi'an. Extremely knowledgable about Chinese History and about the intricacies of The Terracotta Warriors, we really enjoyed our day. I requested a few specific places we wanted to see and Phoenix fitted them into our day very kindly. She speaks amazing English and was very patient with us! Thank you!
Suzy XuUnited States
Our day started with Phoenix meeting us at our hotel. She is a great tour guide and was very flexible with what we wanted to do throughout the day. She answered all our questions and has an extensive knowledge of Xi'an history. I would definitely recommend Phoenix as a tour guide!
Robert FarquharsonUnited Kingdom
Phoenix was a thoroughly professional guide. The tour was well balanced and she had great knowledge of the subject matter. Her English was impeccable and the tour flexible. Thanks Phoenix.
John MaguireUnited States
Phoenix is an excellent tour guide. She is very, very knowledgeable about Chinese history an culture. Her English is excellent. We added Banpo Village and the Shaanxi History Museum to our Terracotta warriors tour, a very full day which Phoenix managed perfectly.
Anna SimmonsUnited Kingdom
Phoenix was our guide when we were in Xi'An. She was an excellent guide, with impeccable English, knowledge and was extremely flexible. We changed our itinerary on the day to fit in a visit to the Muslim Quarter and a cycle ride on the City Wall before the Tang Dynasty show. We packed so much into the day and we all loved every minute. We visited 6 different places during our trip to China with guides at each place. We would rank Phoenix as our favourite for her approachability, knowledge and flexibility.
Sorin BrenerUnited States
Superb knowledge and organization Excellent English
TOUR GUIDE RESPONSE: Thank you very much Sorin. I had a good day with you.
Marisa S.United States
Phoenix was a phenomenal guide. Highly recommend her to anyone visiting Xian. We only had one day to tour and she managed to cover all the important sights and then some. She was engaging, knowledgeable, flexible, and incredibly responsive throughout the whole process. Whoever has the opportunity to tour with her will be very satisfied with their decision!
TOUR GUIDE RESPONSE: Thank you very much Marisa. :)
My younger son's (9 yrs old) favourite guide during our 3 week trip through China!
TOUR GUIDE RESPONSE: Thank you Catherine and boys. :) :) :)
Igor Ximenes Cabral DutraUnited Kingdom
Phoenix is very knowledgeable and professional. She picked us up at the hotel in a very comfortable van and drove us to the terracotta army, banpo neolithic site and xian wall. She explained to us a lot about history and was always keen to answer all our questions. Her English is excellent and she helped us with tickets, bike rent and food ordering! In summary, a great experience.
TOUR GUIDE RESPONSE: Hi Igor, Thank you very much. I'm glad your enjoyed your trip in Xian and China and I look forward to seeing you again. Regards, Phoenix
Phoenix is what you would look for in a guide. Deep knowledge of historical facts, professionalism, excellent command of the English language, coupled with a warm and friendly personality. Very satisfied travelers.
TOUR GUIDE RESPONSE: Thank you so much Jennifer. Wish all the best to your family and I look forward to seeing you again.
Great guide. Very knowledgeable and flexible on the schedule for the day. Two adults with teenage son. Also a good driver. Would highly recommend.
TOUR GUIDE RESPONSE: Thank you John. Enjoy the rest of your stay in Xian!
Beatrice SantellUnited Kingdom
perfect tour, great advice and lovely to show us around. the best.
Maria Esperanza LarrazabalSingapore
Phoenix was pleasant and warm. Well paced tour, never felt rushed. We used a large and comfortable vehicle. As I was travelling with my parents, I can tell that she was always aware of the situation to ensure that they were alright in crowded areas and when we were walking. An insightful tour indeed. I would recommend the tour to anyone with a day to spare in Xi'an and wishes to have a relaxing tour.
TOUR GUIDE RESPONSE: Thank you Cedric. Wish you and parents all the best. Looking forward to see you again!
Phoenix was a delight, very knowledgeable very passionate about what here city has to offer. Well organized and her driver was very brave through the controlled chaos traffic while being safe. I would recommend Phoenix to anyone who enjoys getting inside knowledge from locals. Also very helpful organizing our evening at the theatre.
TOUR GUIDE RESPONSE: Thank you Carlos. Glad you enjoyed your Xian tour. Hope to see you again. Take care. :)
Sharon DyeUnited States
Phoenix is very knowledgeable, accommodating and helpful. The low score is due to the constant comparing China to the US and China always being superior. I love it when people are proud of where they live, where they come from. That is a great thing! It's not a great thing when that love and pride is based on others being inferior. I even had to hear how Chinese squat toilets are cleaner than American sit toilets. Please stick to loving China for its own sake. Avoid making the rest of us inferior.
TOUR GUIDE RESPONSE: Hi Sharon, Sorry if you feel affended. What I meant about the sit toilets is, some Chinese people step and squart on them, you will easily find them dirtier than the squart ones. It has nothing to do with the country comparison.
We are a group of seven (three adults and four children) who did the one day Terracotta Warriors Tour in December 2018 with Phoenix. We had a wonderful day and would thoroughly recommend Phoenix as a tour guide in Xi'an. Phoenix was very happy to adapt the tour to suit our interests (particularly for the children) and organised a large and comfortable vehicle for us. She is extremely knowledgeable but more importantly understood and responded to what we were all most interested in.
We booked Phoenix for 2 day tours; to terra cotta and to Hua Shan. A very knowledgeable guide. We had a good time doing both places, and took up Phoenix's suggestion to visit the Hanyangling Mausoleum followed by a visit to a quaint village called Yuan Jia Cun before she took us to the airport for our flight home. Glad we did that as we also had a chance then to sample some very interesting village home cooked food.
Sangeeta BrownUnited Kingdom
Phoenix was a great tour guide, she was knowledgeable and very attentive. I did the tour with my husband, 25 year old daughter and 19 year old daughter, she managed to keep us all engaged throughout the day. I would recommend this tour to anyone going to a Xi'an.
TOUR GUIDE RESPONSE: Thank you Sangeeta. I enjoyed the tour with you as well. Wish you a Merry Christmas and Happy New Year!
Our Guide was Emily and she was very good. Knowledgeable and her English was fine. She was friendly and personable. She was able to give us good tips on where to stand to get good views, especially at the Terracotta Warriors where there were huge crowds. We enjoyed the lunch at the restaurant. The van was new and clean, and the driver was friendly and safe. Overall, a very enjoyable day out and we would recommend Emily to anyone.
Mi YuUnited States
We had a wonderful and memorable day visiting Xi'an with our tour guide Phoenix. She is professional and knowledgeable with strong communication skills. She is personable and flexible. She is enthusiastic, yet not imposing. We would certainly like her to lead us on more tours when we have an opportunity to visit Xi'an again.
Kathleen FryUnited States
Phoenix, our guide, was most helpful, informative, accommodating, and pleasant to work with. She made our time in Xi'an most rewarding and enjoyable.
David GrahamUnited Kingdom
Friendly, informed and punctual. Arrangements were easily made in appropriate detail and were fulfilled as planned. In addition, she was diligent in following up on ad hoc arrangements made with the driver, thus demonstrating client care and attention.
Paul GehlarSalem, OR, United States
Phoenix is a great guide, knowledgeable, flexible, personable. It was a true pleasure spending two days with her learning more about China and Xi'an. I highly recommend her.
Richard HarrisonUnited Kingdom
Phoenix was great and gave us an excellent guided tour of the terracota army. Her English was excellent. We were especially grateful to her as we needed a larger than average taxi the next day to take the 3 of us and all our luggage to the train station. She arranged this for us and at less than half the price our hotel had quoted.