Robert (Bob) HarrisOakland, CA, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Thomas HillUnited States
Augusto was extremely knowledgeable and personable. I was very pleased with the tour and would highly recommend him to those wanting a tour of Lisbon.
TOUR GUIDE RESPONSE: Dear Thomas Hill, thanks for your kind words and review. My Kindest regards, Augusto.
Shelly PaivaUnited States
Our guide, Augusto, was super. He was on time, very professional and flexible. Our weather wasn't ideal, however he made the trip very enjoyable and accommodating to our schedule and weather flexibility. His car was very comfortable and he was extremely knowledgeable regarding Lisbon. We had a wonderful time and would call him again for a tour. We highly recommend Augusto!
TOUR GUIDE RESPONSE: Dear Shelly Paiva, despite the weather and the last minute call for a game, having to change the itinerary, it was a really enjoyable day, we made it, we all made it special. I hope Lincoln is doing well with his soccer and hope to see you soon in Lisbon. Thanks for the review. Kindest regards, Augusto
Geoffrey DaileyUnited Kingdom
A great guide, especially attentive to our group of 4 , 2 of whom had mobility issues. His vehicle with electrically operated sliding side doors made it very easy to access the seats. Good combination of seeing the old and the new parts of the city. Highly recommended.
Augusto did it again: a most memorable tour of a lovely city. With his vehicle he took us through narrow, cobbled stone streets, stopping at sites where tour buses could never do. Whether sampling traditional pastries at the coffee break or his brief expositions on the history associated with various sights, Augusto's efforts were very much appreciated.
TOUR GUIDE RESPONSE: Dear William Wolodko, thanks for taking all this time to write down all the reviews about all tours. It really means a lot to me! All the best! Kindest regards from Lisbon. Augusto.
Mark S.United States
Great tour. Augusto was one of the best guides we have ever had. Very personable. Strong knowledge of the history of the country. He is very proud of his city and country and it shows. Thoroughly enjoyed the day. We highly recommend Augusto to everyone.
Isabel FineUnited States
TOUR GUIDE RESPONSE: Dear Isabel Fine, thanks for the review for our tour today, i enjoyed as much as you. Kindest regards, Augusto
Laurie KatzUnited States
This tour was a great way to begin my time in Lisbon. Gus was kind enough to arrange to pick me up at the airport for the start of the tour, which made my arrival stress free being a solo traveller. He was knowledgable and enthusiastic. I especially appreciated his recommendations on places to visit for the remainder of my stay. You won't regret booking this tour as a way to get a good overview of the city.
Howard CantorUnited States
We enjoyed our brief introductory tour with Augusto. Were able to see many highlights of Lisbon & learn about the history of Portugal- including many of the architectural styles & symbols that are depicted.
TOUR GUIDE RESPONSE: Dear Howard Cantor, thank you very much for your time for writing the review about the tour. Can you please email me with the reason for the missing star? It really means a lot to me, it really does. Thanks and my kindest regards, Augusto.
Roberto W.United States
Augusto is a wonderful guide! Very personable, knowledgeable, enthusiastic, with a good sense of humor. He makes the history of Portugal come alive through story telling with deep knowledge of Portuguese history. We could not recommend him more!
TOUR GUIDE RESPONSE: Dear Roberto Werebe, thanks for an excellent review and thanks for visiting Portugal as mush as you did. Kindest regards, Augusto
Stanley MathesUnited States
Augusto was everything a guide should be, knowledgeable, timely, and passionate about his craft. His vehicle was immaculate and he drove with skill and obeyed all traffic laws. We have used many private guides in our travels and he would be at the top of our lists. If visiting Portugal do not hesitate to use his services.
TOUR GUIDE RESPONSE: Dear Stanley Mathes, i could not ask for a better review, we all made this tour very special, thanks again! Kindest regards, Augusto
Sharon AllenUnited States
TOUR GUIDE RESPONSE: Dear Sharon Allen, this is what i call a "smooth as silk" tour! Thanks for your 5 stars review! Kindest regards, Augusto
James R.United States
We took the 4-hr driving tour with Augusto in mid September and found him to be a very knowledgeable and professional guide. We drove past a number of landmarks, had a couple of photo stops in a Belém, tried the famous pastries and finished at a wonderful overlook above Alfma. Agusto started and ended as scheduled picking us up at our hotel. His vehicle was clean and comfortable and he really knows his way around Lisbon.
TOUR GUIDE RESPONSE: Dear James Riesterer, thank you very much for your time for writing the review about the tour. Can you please email me with the reason for the missing star? It really means a lot to me, it really does. Thanks and my kindest regards, Augusto.
Terry SimonetteUnited States
Our tour experience was directed by Augusto. We would rate Augusto as a superior guide and the tour was a fantastic experience. Augusto was highly knowledgeable, responsive, always helpful and flexible. We felt he was always looking for an opportunity to enhance the tour in any way possible. We give him the highest recommendation and would recommend him without qualification!
Ronald GwiazdaUnited States
Augusto was TERRIFIC! Smart. Interesting stories. Personal. Make me feel very comfortable. I enjoyed every minute of the tour. I wish I had more time to spend in Lisbon and with Augusto. I highly recommend his tours.
Michael RosenbergUnited States
John BrittainUnited States
Lisbon is a sprawling city, but this tour ensures you see all of the important sites. Augusto did an excellent job helping us to appreciate the history of the city. His experience also helped us to avoid long lines!
Paul RodriguesUnited States
I highly recommend any tour with Augusto. He was extremely knowledgable and engaging with my family. Keep in mind, I have a 15, 10 and 5 year old. His tour was a perfect balance of experiencing culture and being a "tourist". His tour is the best way to maximize your time. We spent a day and half with Augusto...if I would try to see everything we saw on our own, it would take us 5 days. Augusto also recommended restaurants that were amazing. My children wanted Augusto to join us for the entire vacation.
Malini S.United States
We loved the walking tour of the squares around Lisbon and Alfama. Augusto is extremely articulate in English. Knowledgeable of history, art and architecture. Very proud of Portuguese history and culture which he conveyed giving us a clear picture of the past that leads to the present. Understood our interests and designed the tour to meet the same. Organized the time and schedule to avoid crowds/delays to maximize our time at attractions.
Malini S.United States
Augusto is extremely articulate in English. Knowledgeable of history, art and architecture. Polite and sensitive to our needs. Very proud of Portuguese history and culture which he conveyed giving us a clear picture of the past that leads to the present. Understood our interests and designed the tour to meet the same. Organized the time and schedule to avoid crowds/delays to maximize our time at attractions.
Susan MckemyUnited States
Thomas BartonUnited States
We had an extremely enjoyable tour today with Augusto of the older neighbourhoods of Lisbon, other local attractions & especially a trip to Belém for the yummy Pasteis de Belém - a delightful young man who took us to lunch at his local Mercado where we had a delicious fafafel wrap! He dropped us at a very convenient spot for us after the tour - highly recommend Augusto for your touring of Lisbon! Coupe from Melbourne Australia
We had a really nice & relaxing tour, Augusto was an excellent tour guide and his local knowledge helped us to maximise our short time in Lisbon.
Patricia PaceyUnited States
Augusto was very helpful and accommodating to some special needs of our group. He was a good historian and very easy to ask questions and fun. Great choice!!
David StowellUnited States
We took a 4 hour Lisbon tour with Augusto today. He was a wonderful guide. He met us promptly and his vehicle was clean and comfortable. He gave an animated tour with plenty of valuable information and answered all our questions knowledgeably. We saw the most important sites in Lisbon including our favorite the Pasteis de Belem. YUM! He also gave us suggestions for us to do on our own and local restaurants Thank you Augusto.
TOUR GUIDE RESPONSE: Hi Kim, thanks for your very complete review! All the best! Cheers, Augusto
Peter DrakeUnited States
Augusto was the perfect guide. We enjoyed his energy, his knowledge, and his thoughtfulness about our itinerary! We would certainly use him as a guide again!
TOUR GUIDE RESPONSE: Dear Peter Drake, thanks a lot for this review, it does not get much better than this! It was a fun morning yesterday! You know i am ready for a second tour! Cheers, Augusto
Great tour to get a high level overview of Lisbon and understand both the geographic layout of the city as well as the historical highlights. Most of the tour is done by van so it is ideal for those who wish to cover a lot of ground with little walking (either mobility issues or time constraints) or who wish to get an overview before they start walking around the city. Augusto does make sure to stop strategically so you can get out and see sites as well as take photos.
TOUR GUIDE RESPONSE: Dear Jenny Ehrman, thanks for your precise words, i also enjoyed the time and spend with your group of friends and Wilder :) Cheers, Augusto
Richard JacksonUnited States
Augusto's English is excellent! Lots of good history, and a very nice vehicle! We especially appreciated the WiFi. He knows Lisbon and made great local restaurant recommendations. Her truly made our experience fantastic!
TOUR GUIDE RESPONSE: Hi Richard, thanks a lot for this this comment! I really appreciate. Cheers, Augusto
Michael MamotUnited States
Augusto was an exceptional guide. Our party greatly enjoyed hearing the history of Lisbon and the pride he takes in his country. I highly recommend this tour for someone new to the city to get an overview and see some of the historic sights.
We 4 friends so enjoyed our tour with Augusto - guide was exceptional...tuned in + well informed
Patricia HennessyUnited States
We were very pleased with this tour. Gus was prompt and professional. He was flexible with our itinerary and he was very helpful with making sure my mother, who has mobility issues, fully enjoyed the tour. We hit all the major sites included in the tour and were duly impressed. Gus was great at explaining the history of what we were seeing and how it all tied into the history of Lisbon and Portugal. He is very proud of his country and rightfully so. I would not hesitate to recommend Gus as a tour guide.
Stephen TaylorUnited States
Augusto was amazing! He picked us up at the cruise terminal in Lisbon where we began our tour of the city.He made our day exceptional. His knowledge of the area was great and his English was perfect. This tour was only four hours because our ship did not dock till 4:00 pm. We had an option of taking the tour offered by the cruise line. However who would want to do that when you would be on a bus with 50 people at a much higher cost. The bus tour would have never seen the places Augusto took us.
Anton WaserUnited States
Augusto provided a vibrant tour of Lisbon for the limited time our group had for this great city. He was personable and engaged in all aspects of the areas visited.
Kitty TollDanville, VERMONT, United States
Great tour. We enjoyed our time with Augusto. Very informative and he brought us to the best pastries in the city! We highly recommend!
Jean RabadamUnited States
Augusto was very knowledgeable and gave us very valuable information about the history of Portugal. I'm so glad that I booked our private tour with him.
Erick WalkerUnited States
Scott MoserUnited States
Very personable. Excellent, easily understandable English. Our 4 hour tour was an excellent overview of Lisbon and makes us want to go back.
Barry B.United States
Augusto was the perfect guide for a beautiful afternoon in Lisbon. His language skills are outstanding and his knowledge of the area was excellent. I especially enjoyed the pastries and attractions in Belém. I highly recommend him.
Ann ShteynblikUnited States
This was a very pricey tour but for what we paid for it we really did not get anything we would not get on a hop on hop off tour. There was very little information and history. We really expected so much more for this price. Unfortunately the tour left us underwhelmed.
TOUR GUIDE RESPONSE: Dear Ann Shteynblik, Thank you for your review and i sincerely apologize that this tour was not what you expected. I have studied this tour "start to finish". For a 10 people group we needed a mini-bus so the quote naturally increases. My tours are always very informative and on that day i felt a little difficult keeping the adults and the kids together with the same level of interest. I will keep the hard working and improving my tours to be always part of the best guides. Sincerely, Augusto
Ellen CaseyUnited States
Very well paced tour! Augusto is a very professional, passionate about Portugal and thoughtful guide. Very easy and pleasant to be with for hours and hours. Highly recommend his tours! My family spend 3 days with him (and 3 different tours) and we had most memorable time and wonderful experiences.
Kimberly EversonUnited States
Augusto is a friendly, well informed young man and we had a terrific day half day with him in Lisbon. We have used ToursByLocals many, many times and Augusto was certainly among the best of our guides.
Paul ClitesHouston, TX, United States
Kirsten S.United States
Excellent tour - thoughtful and well planned. Augusto was very knowledgeable and personable. He was flexible when we changed our tour start time and he was waiting for us on time out front of our apartment. He gave us lots of great information for the rest of our trip. We fun touring his city with him!
Ronald ViggianiUnited States
Augusto is a really great tour guide and I very much enjoyed the full day I spent with him in Lisbon and Belem. He is very knowledgeable about his city; his command of Portuguese history was impressive. He was a very professional guide and very attentive to the needs of his guests. I would highly recommend him for anyone thinking of taking a tour in Lisbon.
Susan ScottUnited States
We were with Augusto for 2 days and loved every minute. He was knowledgeable, on time and his english is excellent.
Scott MitchellUnited States
Agusto was very knowledgeable and interesting. He also should w us so me great spots to go back to later. A great start to our trip.
TOUR GUIDE RESPONSE: Dear Scott Mitchell, thanks for the review! After this tour i just hope you feel like one of us! Happy travels!!!
Marc G.United States
Augusto was a great guide, giving us a wonderful overview of Lisbon. He is both bright and personable demonstrating a deep appreciation of the history and culture of his city. Although our flight from the US arrived 45 minutes early, he had monitored the flight information and was waiting for us at the airport way ahead of our arranged meeting time. The tour he provided was great and we thoroughly enjoyed our time with him.
TOUR GUIDE RESPONSE: Dear Marc Goldberg, thanks for this review, thanks for mentioning the details, "little things mean a lot" is what they say!!! Happy travels!!!
Mark RudyUnited States
Augusto is a fantastic guide. Knowledgeable, enthusiastic, smart and a very nice young my. We highly recommend him
TOUR GUIDE RESPONSE: Dear Mark, thanks for all the good words :) Happy travels, Augusto.
Vivian MontanoUnited States
Augusto is very passionate about Lisbon , it's people , history and culture . Had a great intro tour to the highlights of the city in a minivan with AC which is a must on a hot day. Very willing to customize as needed and open to any changes along the way. He is also a good driver which you need in a lot of those narrow streets going up and down the hills. We were very glad we were in a car since walking on a hot day would have been a bit too exhausting. Highly recommend !
TOUR GUIDE RESPONSE: Dear Vivian, great half day tour, learnt so much with you! Thanks for booking. The best to you, Augusto.
Leslie KanieckiUnited States
If Augusto is available, you must book him, seriously he is a 5 star tour guide. Very informative about every site we visited and he was very flexible based on what we want to see and the pace we wanted to see.
TOUR GUIDE RESPONSE: Dear Leslie Kaniecki, thanks for your review (looks awesome)!!! If i have the chance to visit Colorado i will let you know!!! Thanks for being so easy going, i enjoyed the day as well!!! Happy travels!!!
John ColemanUnited States
You can't go wrong with him. My wife has trouble walking-he adjusted tour- very knowledgable about area. Highly recommend him
James L.VENICE, FL, United States
This was our second day with Augusto. This day we focused on the city of Lisbon. Augusto knows all the back roads to get to every landmark within the city. He is a wealth of knowledge and was always ready to take pictures for us. We would use him again anytime and highly recommend him to anyone.
Augusto is fun and enjoyable to be with. Had a great time with him. Recommendable
TOUR GUIDE RESPONSE: Dear June, thanks for your kind words. Happy travels, Augusto.
Sanjay AminSchaumburg, IL, United States
Gus was simply the best we could have asked for. He is quite knowledgeable regarding history and was very kind to share with us. Absolutely flexible in regards to tour itinerary allowing us to see more sites that we were interested in. GO Portugal tonight, Gus! Hope they win tonight's game. Thanks again. Sanjay, Rita and Sarju
TOUR GUIDE RESPONSE: Hi Sanjay, thanks for this great review. Yes, the game was BIG, an amazing atmosphere in the stadium and we won the game: Portugal 3-0 Hungry. I mean, as European Champions we performed accordingly. All the best for all.
Terence ChuUnited States
Excellent guide. Very professional
TOUR GUIDE RESPONSE: Hi Mr. Terence, it was definitely a great morning. Have a nice flight back home, all the best to all of you and thanks for everything. Augusto
Richard KerrUnited States
Augusto was prompt and picked us up at our hotel lobby as requested. He speaks excellent English and has a degree in tourism. His knowledge of the city was extensive and we were able to go places that motor coaches could not due to the narrow roads leading to them. In all, it was a most enjoyable day. We saw and learned lot and were able to plan what to do for the remainder of our stay in Lisbon.
TOUR GUIDE RESPONSE: Hi Richard, thanks for your comment, "little things mean a lot" that's the same with the little streets. We all had a fun day. Thank you very much and best wishes.