We found Svetlana to be punctual, knowledgeable and very well versed in the places we wanted to visit. She was fun to chat with and be with.
TOUR GUIDE RESPONSE: Dear Bernie and everyone!!! You were exceptional!! Thank you so much for your kindness/ understanding and your huuuuge interest of WW2 and Canadian history!! All my best wishes for everyone in your group!!!
Larry KrollUnited States
Our day long tour / excursion with Svetlana was the highlight of our three week vacation. Svetlana is knowledgable, pleasant and attentive. She made our day long visit to the Beaches and Cemeteries of Normandy memorable. She was well prepared with information and made sure that we experienced all we had intended. Svetlana is insightful and full of energy. She made our trip to Normandy the best it possibly could be. Sue and I highly recommend Svetlana and hope to travel with her again one day. Sue and Lar
TOUR GUIDE RESPONSE: Dear Sue and Larry! Thank you from the bottom of my heart for your extremely kind words about my personality and my job!! I’m really happy having met you and so glad that you appreciated and enjoyed your time with me!!! I realize and know that my job and my efforts really worth it thanks to your kind commentary on it! I DO hope I’ll meet you again and I do know we will have even a better time touring and seeing maybe some new staff! Very fondly, Sveta
Susan ReynoldsUnited States
Svetlana was excellent as a tour guide. From the very beginning she was easy to contact and plan with. She used WhatsApp to locate us coming off the boat and to confirm prior to the tour. She totally customized our tour and was so knowledgeable. Her English was very good, so very easy to understand. We had a party of 4 and the tour was comfortable and easy walking. If we were to do a tour in the area again. We would definitely go with Svetlana—Thank you so much for everything!!
TOUR GUIDE RESPONSE: Dear Susan and everyone ! Thank you so so much for this extremely kind feedback !! So so happy that I’ve met you all! It was so friendly and nice. I will waiting for you to come back ☺️To complete the highlights of Normandy !!!
Leo FalkensammerUnited States
We visited Normandy with Svetlana as our tour guide. She is truly an educator at heart who impressed us with her kind personality and wealth of knowledge. It was humbling to see the different areas we visited and meant a great deal to us. The beaches were being used by locals and my father was able to walk out into the water and reflect on how his father had landed there on D day. We highly recommend Svetlana and know you are going to appreciate her professionalism and experience.
Ralph PerryUnited States
Svetlana was superb -the perfect combination of professionalism & friendliness. As the tour date approached, she was very responsive & patient to all our questions & requests. Her knowledge of the D-Day invasion area is amazing - who did what, when, how, & importantly, why? She was totally flexible on what we wanted to see, also recommended things we did not know to ask for. Her English is excellent. We were happy with her driver & vehicle. An overall GREAT experience in every way, thanks to Svetlana
TOUR GUIDE RESPONSE: Dear Ralph, All my sincerest apologies one more time for this confusion about the pick up ( I understood from other guides that it happened to them as well that day, the staff at the terminal did not inform us where exactly we were to meet the travelers) THANK YOU SO Much for your overwhelmingly kind commentary of my job and my efforts!! It was a great day for me as well! You were so gentle and kind, interested and well informed about the war and the DD, so it was my pleasure having you on my tour!
Lorretta S.United States
This was my my 2nd time in Normandy. We requested to go to 2 museums to see impressionist paintings; Svetlana accommodated our request. We were in France the day before D-Day commemorations & she worried we wouldn't see all we wanted regarding American beaches, cemetery etc. It worked out perfectly as we had the unique experience of seeing the thousands of people dressed in period costume, driving in WWII jeeps, ambulances etc. Svetlana was knowledgeable and the day was inspiring. Highly recommend her!
TOUR GUIDE RESPONSE: Dear Lorretta, I was not lying saying that you and your son with your sister were the dream travelers for such a difficult day as June 5 th just before the commemoration ! Thank you so much for being flexible, understandable and so kind! Hope you had enough inspiration for your book! Very very kindly, Sveta
Grace Oi Wah L.London, LONDON, United Kingdom
An excellent guide with detail information, patient with kids and a lovely smile
TOUR GUIDE RESPONSE: Dear Grace!!! Thank you so much!! Hope to see you again!!!
Doug SchwartzUnited States
Excellent tour guide. Knew her history well. We chose not to spend to much time at Omaha beach (didn't walk the beach) nor did we spend a lot of time at the American cemetery. So zvetlana took us to 2 great villa ages. Highly recommend her as your next tour guide.
TOUR GUIDE RESPONSE: Dear guys! I was such a wonderful day for me as well! I’m really glad we have found the common language and I’m really happy you’ve enjoyed the towns I showed you! I appreciate enormously your commentary on my job! Have a safe trip back to the states! My best wishes to 4 of you! Kindly, Sveta
Barbara WhitlamUnited States
We were a family of seven (three generations) who booked a tour through you for our day off the Princess a Cruise to see Normandy. Our guide, Svetlana V. and driver, Pierre, were great. She was very knowledgeable and I felt that our Grandchildren, young adults, learned a great deal from her presentation. She also responded to any of my concern before the tour. I would highly recommended Svetlana and tours by locals. Sincerely, Barbara
TOUR GUIDE RESPONSE: Dear Barbara and all your family! You were wonderful! I already told you in the message but I'm repeating- it was a pleasure to meet you, spend the whole day, seeing your interest, feeling your emotions facing all those sad events! Many great wishes to you all! As you were so great as the clients- wish you always having the best guides!!! Sincerely, Sveta
Kirsten PirkoUnited States
Svetlana was a terrific tour guide and we all enjoyed her tour through the D Day beach sites and American Cemetery. We were short on time and she was very accommodating, picking us up at the hotel and dropping us off at the train station and even helping us buy our tickets. She has a great personality and a lot of enthusiasm and made the tour entertaining and interesting. Our three boys, ages 9, 15 and 17 really enjoyed all of it, as did my husband and I. We all learned so much. Fantastic tour! Thank you!
TOUR GUIDE RESPONSE: Dear Kirsten, Kevin, Drew, Daniel and Case! You were just awesome! I wish we had a little bit more time together! But even though it was really fast- we did our best! It was a pleasure to meet you and get to know you! Your kids and their eyes full of interest- made my day and gave me the motivation)) Wish just all the best!!! Sincerely, Sveta
Thomas SparksUnited States
Svetlana was outstanding and we highly recommend her. She was extremely knowledgeable and clear with her presentations and answering all of our questions. She also was very pleasant to be with. We were able to see many of the highlights of Normandy and only wish we had more than the one day. Next time we visit we won't be on a cruise ship with only one day available.
TOUR GUIDE RESPONSE: Dear Thomas, I was so so happy to spend that day with you, it was such a great honor to meet you all, sharing my knowledge with you! Thank you so much for your kind regard, your gentleness! That wonderful sunny day will definitely stay in my memory! Wish you all the best for everything! Enjoy your holidays!)) Sincerely, Sveta
Jay SiskindHouston, TEXAS, United States
Excellent tour and Svetlana did a wonderful job.
TOUR GUIDE RESPONSE: Dear Jay, Thank you ALL for this wonderful day we have spent together! I appreciate your kind regard and gentle attitude! Take care! Best wishes, Sveta
Renee CoulterUnited States
Svetlana was extremely knowlegable about DDay landing sites and preparations prior. She had maps and photos to help us picture the time and strategy. She was pleasant and friendly. I would strongly recommend her tour.
TOUR GUIDE RESPONSE: Hello dear Renee! Thank you so Much for your commentary! It is a great pleasure to read it knowing that you have appreciated my job! Thank you! You were extremely wonderful clients!))) All the best, Sveta