Julie Ann AngManila, Philippines
Emma is the best guide in Bilbao. She was very knowledgeable of the place. She's energetic and vibrant. Thanks for making our stay in Bilbao a joyful one.
TOUR GUIDE RESPONSE: Thank you very much! Bilbao is a fantastic place to visit!
Mary BrosnanUnited Kingdom
Emma is an excellent tour guide, very genuine, knowledgeable and accommodated our mixed age group so well. We all thoroughly enjoyed the tour of Bilbao and it really set us up for the weekend in Bilboa
TOUR GUIDE RESPONSE: Thnak you very much for your kind words! It was my pleasure, I enjoyed por walk a lot!
Emma is the perfect guide! She is fluent in English, has a lot of knowledge and good humor and not least - she has a great ability to share stories in an engaging way.
TOUR GUIDE RESPONSE: Thank you for your kind words! I enjoyed a lot our walk around Bilbao!
Steve PalmerUnited States
TOUR GUIDE RESPONSE: Thank you!
Allan ShanbergLaguna Beach, CA., United States
Emma was sensational, great guide, very knowledgeable and showed us the best of Bilbao as well as educated us about this wonderful city.
Elizabeth HarringtonUnited States
Our group thought Emma was excellent. She provided a great, informative and enlightening tour of Bilbao.
Laurence SteenbergBoonville, INDIANA, United States
Glenn E. HamiltonUnited States
We are most appreciative to Emma and husband for a wonderful tour of Bilbao, the Guggenheim Museum and for their timely drop-off at the airport so that we can be on time to catch our flight to Santiago de Compostela. Emma is very knowledgeable of the history, the landscape and the uniqueness of the city. Their professionalism and pleasant attitude made our stay very pleasant. I highly recommend Emma to anyone looking for a professional and well-versed tour guide.
TOUR GUIDE RESPONSE: Thank you for two wonderful days and for your kind words!
I really enjoyed Emma's tour. Very informative and interesting. For English speaking guide this was great. Thank you
TOUR GUIDE RESPONSE: Thank you, Jon! The pleasure was mine!
Trevor PatchettKInsale, Ireland
Emma proved a very capable and knowledgeable guide. She devised a great route despite the limited time available and covered all the major highlights.
TOUR GUIDE RESPONSE: The pleasure was mine!
Terry CallawayUnited States
Kjell Inge TomrenNorway
A small group of four mature men from Norway visited Bilbao in December. Emma gave us a very interesting tour of Bilbao and a good understandig of the history, culture and architecure of the Basque capitol.
TOUR GUIDE RESPONSE: I had a great time with you too!
Robert HunterUnited States
TOUR GUIDE RESPONSE: Thank you very much for your rating!
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Stephen SternheimerUnited States
Again Emma did not disappoint (see SanSeb review). A "tailored tour" on the spot of both Old Town and newer area. Good pintos and restaurant reccs. Helped us use local transport to supplement walking tour. Good personal stories added to charm and enjoyment of trip. A smart, nice, very well-travelled person who is sensitive to customer needs, well organized, full of good info & charming stories, expert on architecture, food, history. English is excellent too.
Emma is the perfect guide. I can't think of anything to fault her on. She is personable and very knowledgeable. She listened to what I was interested in and followed up beautifully. I would gladly recommend her to other travelers.
TOUR GUIDE RESPONSE: Thank you, Janet! It was my pleasure!
Robert QuistSalt Lake City, UTAH, United States
This was a great way to see the city of Bilbao. Emma explained the history of the city ad the architecture of the various building, ending at the Museum where she pointed out all the neat stuff.
TOUR GUIDE RESPONSE: Thank you very much!
Pam BassWestport, CT, United States
TOUR GUIDE RESPONSE: Thank you!
We are very pleased with the tour given to us by Emma. She met us at the hotel, and showed us big parts of Bilbao in a very satisfying way. She was also very helpful with answering questions before we arrived in Bilbao.
TOUR GUIDE RESPONSE: Thank you very much for your feedback! I had grat time with you, girls!
Emma's tour of Bilbao was a cultural and architectural journey through the cit's history. Bilbao is so much more than the fantastic Guggenheim and with Emma's guidance we thoroughly explored it's depth.
TOUR GUIDE RESPONSE: Thank you very much for your high rate. I´m glad you liked this amazing city as I do!