Our tour was well run by our guide Rob who was a true local. I would highly recommend this tour & guide to anyone visiting Hilo.
Jason PearsonUnited States
Rob was a fantastic guide! He went above and beyond to show us what we wanted to see when we were in Hilo for a short day. He was incredibly knowledgeable of the island, he knew exactly where to go and the quickest way to get there...He took us to basically everything we wanted to see in the short time we had including Volcanoes National Park! He showed us a good majority of the park that we could tell most guides don't take you to. Was incredible! Book a tour with Rob...you will not be disappointed!
Andy ChuUnited States
Rob was a wonderful tour guide! very knowledgeable and friendly, also a great driver. he knows a lot about the big island and is very passionate about doing a great job. i highly recommend him!
TOUR GUIDE RESPONSE: Mahalo Andy come back and see us soon.
Deborah CoulonUnited States
Rob was a great tour guide. We loved every minute of our tour.
TOUR GUIDE RESPONSE: You are most welcome it was a pleasure showing you the Big Island.
Linda NgVictoria, BC, Canada
5.5 out of 5 ⭐️. Our group of 10 booked by Linda Ng truly enjoyed the experience as you were extremely knowledgeable in all facets of the Hawaiian Islands, it's history and geography, populations, shops, etc. We thought we were Reef fish & ocean mammal people learning as much as we can when we can during our travels & watching documentaries but you exceeded our knowledge & over any other locals we've encountered here. A sincere thank you & we highly recommend your company to anyone visiting here. Wanda LP
TOUR GUIDE RESPONSE: Mahalo Linda. A pleasure showing you and the Family the Big Island. Hope to see you all soon and you come back and stay on Island.
Malcolm KerrNew Zealand
TOUR GUIDE RESPONSE: Thank you Malcolm! It was my pleasure!
Matthew BatesUnited States
Our group of nine had a wonderful tour of Hilo by Rob. The accommodations were perfect. He had cold water and snacks for everyone including gluten free snacks. I highly recommend I highly recommend this tour guide Rob. He accommodated our group from a 2 year old to a grandma perfectly. He took us to wonderful places and knew the perfect times to go. He showed us informational videos on our way and shared his vast knowledge as well. The nicest guy. Thank you!!
Victoria GreenUnited States
Excellent tour. Rob was a wonderful guide and very knowledgeable of the history and places of interest. Our group received an excellent tour of waterfalls, volcano and different lava flows, steam vents, and orchid store. We even visited and he showed the little ones in our group several turtles on the beach.
TOUR GUIDE RESPONSE: Thank you for the review! I'm glad I was able to show you what you wanted to see in Hilo! Mahalo!
Brenda BakerUnited States
Rob was fantastic. Very informative, knowledgeable and personable. We were a group of 8 adults plus 2 year old with a car seat. Vehicle very clean and comfortable; plenty of room to stretch out. Rob allowed us to customize the trip to our preferences and even had suggestions for additional stops. My husband left his credit card at one stop and Rob backtracked to get it, so we did not have to go thru hassle of canceling card while on vacation. Highly recommend using Rob as your tour guide. Photos a plus.
KIm HartUnited States
Grace AustinUnited States
TOUR GUIDE RESPONSE: Mahalo Grace hope you liked the Pictures, loved the Hula pics. Come back and see us on the Big Island soon.
Scott CummingsCalifonria, 90808, United States
Great tour! Knowledgeable, courteous, and accommodating guide. Highly recommended.
Karen AshUnited Kingdom
Fantastic tour with Rob who put together an amazing series of sites to feed my love of lava! He was incredibly informative throughout and I can not wait to come back to the Big Island and book another tour with him. He knew exactly where to take me on the perfect day exploring this incredible island.
TOUR GUIDE RESPONSE: You are most welcome. Nice to have Informed excited clients. Come back soon. Stay in touch will let you know when some Lava surfaces.
Marc WagnerUnited States
We were on the Norwegian cruise and it was out first trip to Hawaii. We had 5 people including my wife, my 2 kids (17, 19) and my mom. Rob picked us up in his Mercedes van that had plenty of room. He met us as we got off the boat. Not only did he have a great itinerary planned, but he also allowed us to customize as we asked. He was extremely knowledgeable about the volcanoes and their recent activities - it was fascinating. He took photos and then sent us a link to all the pictures he took.
TOUR GUIDE RESPONSE: A pleasure showing you some of the Big Island. Come back and see us soon. Mahalo Rob
David SturdevantUnited States
Rob K provided an excellent 7-hour tour of the Kilauea volcano complex in his Mercedes van for 5 Alaskan adults. We drove all over Puna and Crater Drive, saw vast lava flows, old and new, with several stops to examine them. Of course, the visitor center and lodge, and the orchid garden as a bonus. Rob is extremely knowledgable about volcanics and was very much present during the 2018 eruptions. He is a fountain of information about history, culture, and life on the islands. Thanks, Rob!
TOUR GUIDE RESPONSE: Thank you David, it was my pleasure! Have a safe flight home today, hope you saw turtles today before your flight!
Guy PettigrewUnited States
Great tour and would highly recommend Rob
TOUR GUIDE RESPONSE: Mahalo Guy Merry Christmas to yall.
Frederick SeelyUnited States
Excellent guide. Very Knowlegable, Very friendly
TOUR GUIDE RESPONSE: Mahalo Joe pleasure to show you and the group the Big Island.
Marilyn GordonUnited States
Adam CanterUnited States
Due to the recent volcano eruptions, Rob recommended that we take the Unvalcano tour which turned out to be a great mix of just about everything there was to see and do while in Hilo. Rob is a great guide and extremely knowledgeable. First class accommodations and willing to adjust and customize the tour based on what we wanted to accomplish. I would highly recommend him.
TOUR GUIDE RESPONSE: Mahalo Adam great showing you and the family the Big island.
Elizabeth ZelinkaUnited States
Rob picked us up at our cruise ship on time. He stopped at off the beaten path food havens. Went out of his way to avoid rainy weather and the other tour buses. He provide snacks and beverages. His knowledge of the history, land, people was informative. He went out of his way to make a memorable day.
Jaclyn KageyUnited States
Amazing Tour and excellent Guide. Our day was beyond exciting...given that it occurred only a few days in late April before the big eruption in Hilo. Rob explained what was occurring in the National Park, the Crater and how the area was affected by all the uncertainty of the times. Rob was able to show us many interesting sites in the area and returned our group back to our Ship with enough time to catch our breath and get organized for our late afternoon/evening plans. Thank you Rob for a job well done
TOUR GUIDE RESPONSE: Aloha Brenda if you look at the facebook page on Big Island vip you an see the massive changes in the Crater since you viewed it. it's been an interesting 6 weeks on the Big Island. Sadly the people of Puna have lost over 600 homes. Mahalo for the review. Rob
Larry S.Chanhassen, MINNESOTA, United States
My family of 9 celebrated Mothers 85 Birthday and Rob gave us a wonderful tour. He planned the tour keeping the weather patterns in mind and planned the tour route to ensure we pretty much had sunshine during the entire tour. He is well experienced and knew all the tricks of the trade. He even provide family group pictures at all the major sites. Overall great value.
TOUR GUIDE RESPONSE: Aloha Larry hope the Vikings win for you guys today.
We were a family of 10 taking the tour with Rob to see the volcanoes. Our ages ranged from 67 to 7 months including twin 4 year olds. Rob was very knowledgeable about the volcanoes and the history of the Big Island. He tried to keep the kids interested and was very patient with them. Thanks Rob
Carol SpahnUnited States
Carol WilliamsUnited States
Rob was prompt, professional, and knowledgeable. He provided a custom tour in his very nice van. He went over and above any of our expectations.
TOUR GUIDE RESPONSE: Mahalo Carol We look forward to seeing you and you're clients back on the Big Island soon.
The 6 of us from my family had a wonderful time with Rob. He showed us so much more than we would have seen on our own and explained things so well. WE were pleased and impressed with his camera work. We can enjoy this trip over and over. I will certainly recommend this service, and Rob, to anyone I can. Barb
TOUR GUIDE RESPONSE: Mahalo Barb
Deborah ColeUnited States
Rob was very personable and very knowledgeable about the island. He was totally adaptable to what we wanted to see and made good use of the time we had. We really enjoyed our time with him and would definitely book with him again in the future !!
TOUR GUIDE RESPONSE: Look forward to seeing you all again soon lets try for next years Merry Monarch.
Michelle DelaneUnited States
Rob was an excellent tour guide! He was very knowledgeable and interesting. He customized the tour to our wants. He even had rain gear and water for our hike. Could not have been happier!!! Loved my tour.
TOUR GUIDE RESPONSE: Mahalo Michelle. I am sorry after the long Hike we could not find any glowing Lava. Hope you got to see some down the cliff from the ship.
Barbara KujawskiUnited States
Rob did a excellent job on our private tour. Very knowledgeable also very good with surly teenager. Was very flexible to our needs/wants. Do not hesitate to take this tour with him.
TOUR GUIDE RESPONSE: Thank you so much. Have you seen the pictures I love teh one of Jay helping his dad thru the Lava tube.