Paul FretheimUnited States
Irina is knowlegable and works very hard to make sure you have a good trip. I ask a lot of questions yand she was happy to answer them. She went out of her way to help me solve some problems acting as a translator. She has a degree in art history and you can tell that she is dedicated to her work and loves guiding her clients.
For my wife and I, Irina was an integral part of 2 fabulous days in St Petersburg. Very knowledgeable, perfect english, excellent organisation of tours, great company. Irina will always be a part of our fond memories of this city. Highly recommend.
Margie RotchfordUnited States
Irina went above and beyond our expectations. She is a wonderful tour guide. I highly recommend her. 5 out of 5!!!
On the day of our tour, another guide arrived at our hotel to pick us up. She said that Irina had lost her voice. I think Irina should have at least sent us an email BEFORE that morning to inform us of the substitution. What's the point of choosing a guide for her education and specialization when you end up with a replacement that you don't know? While researching this guide, I had read on Tripadvisor that she sent another member a substitute guide.
TOUR GUIDE RESPONSE: I apologize again that I couldn't guide your group. I was sick that day and decided to wait until the last moment to see if I would get better and guide you. I sent you a message to apologize for that and made sure the tour was delivered by a professional, knowledgable and friendly tour guide. It was a customized tour and it would be a shame to miss it. Regards, Irina
TOURSBYLOCALS RESPONSE: We spoke to the guide who was reminded of our substitution policy and now she is fully aware of the procedures to be followed in the rare cases a substitution is required.
Sheila CalhounUnited States
I can't believe how lucky we were to have found a guide so perfect as Irina. She was amazing with our kids and gave us so many helpful tips for navigating the city every day after our tour was over every day.
Nicola De JagerSouth Africa
Dean O'NaleUnited States
Irina was wonderful-she gave us some of the highlights of St. Petersburg as we were driving to Catherine's Palace and Peterhof, and then get us in without the wait the large tour groups were having-very knowledgeable and passionate about her hometown. Irina made a great trip even more memorable with her help and company!
TOUR GUIDE RESPONSE: Thank you, Dean! I'm glad you enjoyed it!
Jane BurkaUnited States
Irena was an excellent guide, very much attuned to our interests. She not only took us through the Catherine Palace as arranged, but as she learned more about us, she also offered to stop at two other places that were significant for us...Dostoevsky's apartment in the neighborhood of the streets in Crime and Punishment, and the rebuilt synagogue. She was knowledgeable, professional, accommodating, personable, and very easy to spend time with. Her driver also added his knowledge and helpfulness to our tour.
William FrazierUnited States
Irina was a very friendly and knowledgeable guide who spoke English very well and was very flexible - we gave her a list of places (since we had been on a tour the previous day also) and she fit each of our requested location into a tour perfectly. We could not have asked for more! She also recommended great Russian history reading that I am still enjoying.