Traveler Ratings for Private Tour in Rome, Lazio, Italy by Tour Guide Mauro S.

Tour: Transfer to Airport

Mauro S.
  Rome, Lazio, Italy
Overall Rating:     about ratings


John Chobot

United States
Rating

Tour: Transfers to the Port from Rome Central & Back to Hotel, Rome, Lazio, Italy
Date: Nov 9/17

TOUR GUIDE RESPONSE: Thank you John! I hope to have you visiting Italy again in the near future. Grazie Tanto

Carole Peterson

United States
Rating

Tour: Transfers to the Port from Rome Central & Back to Hotel, Rome, Lazio, Italy
Date: Oct 24/17

TOUR GUIDE RESPONSE: Thank you Carole, it was nice to meet you.

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.

Skip Isdale

United States
Rating

Tour: Transfers to the Port from Rome Central & Back to Hotel, Rome, Lazio, Italy
Date: Oct 19/17

Excellent!

TOUR GUIDE RESPONSE: Thank you Skip! My pleasure and I look forward to having you back in Rome soon!

Penny N.

United States
Rating

Tour: Transfers to the Port from Rome Central & Back to Hotel, Rome, Lazio, Italy
Date: Aug 30/17

Mauro was even a few minutes early for the scheduled transfer from our hotel to the port. He was very helpful, professional, and friendly. The car was clean and the appropriate size to hold our luggage. I would recommend this car service for transfers.

TOUR GUIDE RESPONSE: Thank you kindly Penny. It was a pleasure taking great care of you. I hope that you enjoyed your cruise and look forward to your return to Rome. Grazie!!!

Wendy B.

United States
Rating

Tour: Transfers to the Port from Rome Central & Back to Hotel, Rome, Lazio, Italy
Date: May 20/17

We had toured Rome before, so all we wanted was a car into Rome from the port. Our driver Sam met us at the pier in a beautiful Mercedes with massaging seats. He pointed things out along the drive; when we got to our drop point at the Spanish Steps, the skies opened in a thunderstorm, and Sam gave us 2 umbrellas to borrow. Later he was at the pick up spot and delivered us back to the ship at our desired time. Everything happened exactly as we wished.

TOUR GUIDE RESPONSE: Hi Wendy, Many thanks for your great review of my Transfer services. I look forward to your return. Grazie MAURO

Wendy B.

United States
Rating

Tour: Transfers to the Port from Rome Central & Back to Hotel, Rome, Lazio, Italy
Date: May 20/17

We had toured Rome before, so all we wanted was a car into Rome from the port. Our driver Sam met us at the pier in a beautiful Mercedes with massaging seats. He pointed things out along the drive; when we got to our drop point at the Spanish Steps, the skies opened in a thunderstorm, and Sam gave us 2 umbrellas to borrow. Later he was at the pick up spot and delivered us back to the ship at our desired time. Everything happened exactly as we wished.

TOUR GUIDE RESPONSE: Thank you for your kind words about your transfer and I was delighted to assist you in seeing much more than you could have ever expected. That is what Tours by Locals is all about and I look forward to your return to Italy. Grazie Mauro

Carole Peterson

United States
Rating

Tour: Transfers to the Airport to Hotel or Port, Rome, Lazio, Italy
Date: Apr 18/17

very prompt and took care of all our issues and concerns.

TOUR GUIDE RESPONSE: Thank you Carole , I look forward to meeting you again. Grazie Mauro

Norman Rosenbaum

United States
Rating

Tour: Transfers to the Port from Rome Central & Back to Hotel, Rome, Lazio, Italy
Date: Nov 5/16

We had an excellent experience with Mauro. He drove us from our hotel in Rome to our Hotel in Civitavecchia. He was early to pick us up, which was nice. He was a very good driver, very personable and friendly. He had a conversation with us the entire trip. He brought us right to the door of the hotel helping with our luggage. Next time we are in Rome we would request to have Mauro when we needed a ride.

TOUR GUIDE RESPONSE: Grazie Norman! Looking forward to your return. It was my pleasure to know you.

Denzil Miao

Canada
Rating

Tour: Transfers to the Port from Rome Central & Back to Hotel, Rome, Lazio, Italy
Date: Oct 26/16

Very professional, timely and excellent experience.

TOUR GUIDE RESPONSE: Grazie mille was a pleasure.

Nancy Summers

Lookout Mountain, GA, United States
Rating

Tour: Transfers to Rome from Civitaveccia Port & Colosseum Tour, Rome, Lazio, Italy
Date: May 31/16

Mauro was fantastic and so very knowledgeable about all that we saw. Would certainly recommend his services.

TOUR GUIDE RESPONSE: Grazie Nancy! Really enjoyed getting to know you both!

Toni Youngman

United States
Rating

Tour: Transfers to the Port from Rome Central & Back to Hotel, Rome, Lazio, Italy
Date: May 2/16

Mauro is the ultimate travel guide! He goes way above and beyond to make sure every detail is taken care of. He is so warm and friendly and makes you feel like you are old friends immediately!!

TOUR GUIDE RESPONSE: Millie Grazie! I so enjoyed meeting you all and showing you a little bit of Italia on the way to the port! Wishing you a safe journey home and please come back and visit us soon.

Rupert Kellock

United Kingdom
Rating

Tour: Two Way Transfer, Rome, Lazio, Italy
Date: Feb 11/16

Excellent service. Pick up and drop off at the airport worked very smoothly. Driver was waiting with name on placard and the vehicle was the appropriate size for our group.

TOUR GUIDE RESPONSE: Thank you for your evaluation and I look forward to seeing you again in Italy.