Deborah GabrielChino Hills, CA, United States
The private tour that we took with Sam was fantastic. He was a wonderful guide and I would highly recommend that you book a tour with him. The family had a wonderful time and it is so enjoyable to visit and explore with a very knowledgeable tour guide. We were able to see places that you would not see with a big tour group. Also, the tour was totally focused on our family and what we wanted to do. We will definitely be back and will be calling Sam again.
Suzy S.United States
We had a great time with Sam today. He took us on a walking tour of Aix en Provence, then site seeing & lunch in Cassis and sites in Marsaille. We had a fun filled, very informative day. I strongly recommend him.
Cindy SchmokerUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Deborah KuppermanUnited States
Patricia BartaUnited States
Just not sure where to begin. I read all the reviews and was excited to for this tour. Sam is very nice but has his own agenda. We asked to do a few stops and it was as if we were inconveniencing him. We ended at some 2 hour Michelin star restaurant that he was very excited about only to taste mediocre food. One of our guest requested bread and was received with eye rolls? I specifically asked to stop to purchase some items and he was just not having it. I wanted to like this tour but it was terrible.
TOUR GUIDE RESPONSE: Dear Patricia, I'm very sorry that you didn't like the tour. In future I will definitely try to listen more to each client and try to make them all happy. I'm afraid my attemtps at humor sometimes falls flat and comes off as snarky. Thank you for bringing this to my attention. I'll work on kindness rather than humor.
Dennis StickUnited States
Sam is a lot of fun and really knows how to find his way around the French cities and hillside spots. Our mountain picnic was memorable. We loved visiting the market place and picking out our lunch ingredients. We also enjoyed our trip in the mountains to enjoy and views and wonderful photo opportunities. He seems to know everyone in the little towns. We felt we really got to see the most beautiful spots and experience life the French way.
TOUR GUIDE RESPONSE: Thank you !
Patricia Tovar DiasUnited States
Sam gave us an excellent tour of Marseille, Aix-en-Provence and Cassis!! Highly recommended!! Thank you, Sam!!
Nancy RudisillUnited States
Donna RoggioUnited States
Sam was an excellent tour guide! Took us to great food stands in Marseille. Highly recommend!
TOUR GUIDE RESPONSE: Thank you Donna!
Tim SantanaUnited States
We spent a very enjoyable day with Sam touring Aix-en-Provence, Marseille and Cassis. He is very knowledgable about Provence and its history. I wouldn't hesitate to use Sam again and would recommend him to anyone thinking about touring in Provence.
Susan VaughanUnited States
Sam was a wonderful tour guide for our family of 4, telling us history, making sure we sampled the best macarons in Aix-en-Provence and laying out our day very well, with panoramic views of Cassis and gelato upon demand. He was friendly, thoughtful to our traveler on crutches and fun-loving. Once he found out one of us had a Jewish heritage he kindly showed us monuments related to this showed us a magic fountain belonging to a Jewish family. We loved the market in A-en-P and bought lovely fruit!
TOUR GUIDE RESPONSE: Thank you for your company and see you maybe next year in Provence to explore other sites !...
Robert ZweigSpring, TX, United States
Sam was very informative and entertaining. He was very knowledgable as well.
Sam is a very friendly tour guide and understood well our interests and took us to many interesting places and experiences. Touring is not just seeing places but also living like a local. So thank you Sam! He is highly recommended!
Joanne McAllisterUnited States
Wonderful day in the Aix and Provence area! We altered the itenerary a bit due to weather conditions to have a wine tasting at a family winery, shop like a local at the Aix markets, and have a picinic at beautiful local spot. Sam was a wonderful host, just like meeting a friend who showed us his hometown. Highly recommend!
Nancy YdoateUnited States
We had a great trip with Sam & Kathy. 19 of us, all family and a great day. We took the electric pikes to the National Park of Les Calanques, had an outstanding fresh picnic lunch and headed in to Aix en Provence for a tour. All in all a great day and highly recommend Sam & Kathy.
Ronald WilliamsBoulder, COLORADO, United States
Sam is knowledgeable, careful, and makes every effort to make sure you are in great shape. His van includes a picnic table, flatware, and tablecloth etc. He can make a picnic anywhere. I loved this tour.
Doris LasiterUnited States
Our tour guide Sam was outstanding. From the moment he met us at the ship, it was clear he wanted to show us everything about the area and to give us a very personal experience.
Jack M.Plymouth, MN, United States
Sam was great - he was very accommodating to our group of 8 that had been travelling together for 15 days and this was our last tour. We were all very tired and ready to go home but Sam made sure our day was both interesting and enjoyable - thanks so much Sam.
TOUR GUIDE RESPONSE: I spend a good time with you and hope to see you around someday, Thank you Sam
Kenneth A.Fairview, 16415, United States
Sam always makes his tours special and exciting. Visited Callis featuring the boat ride into the Calliques. Had option for Kayaks-but decided to go by boat. Lunch was great- Fish soup. Shopping good. Wine tasting excellent since he is a sommelier. Swimming was fun. Great Guide
TOUR GUIDE RESPONSE: Hello Ken , I just mail the expresso cups package from starbucks ! great day with you guys Hope to see you again in Provence Kind regards, Sam
Julio PascualUnited States
TOUR GUIDE RESPONSE: muchas gracias!
Bob DeWaayUnited States
Jade HaffeyUnited States
Sam was waiting at the exit of our cruise ship on time. He was extremely pleasant and very welcoming to our group. He then drove us into the city of Marseille where he described the buildings and they history. He made some stops to show us the history of the port and WWII which was very interesting. We then stopped at a local bakery which was amazing. We went to the Norte Dame, which was beautiful! We drive to Cassis for a delicious lunch, and got back to the ship on time. Sam is a great, knowledgable man
Frances HuangUnited States
This was our first time using Tours by Locals. Sam arranged a bus for our group of 10 with luggages for a full day excursion in Marseilles, Cassis, Axe-en-Provence and finally dropped us off to our river cruise ship at Avignon. Sam was very knowledgeable , efficient , warm and friendly. We all enjoyed his services . He made a believer of me in using Toursbylocals from now on. Thanks!
TOURSBYLOCALS RESPONSE: Thanks for giving us a try! We look forward to introducing you to more of our guides on your future travels.