Brett ClarkUnited States
We were rather disappointed in the day. When we got to Chichen Itza we got a different, local, guide, who was awful. He was dull and pedantic. The Cenote, was a terrible tourist trap with a pathetic lunch buffet, we said before booking that we wanted authentic experiences, and we got tourist crap. The Monastery was fairly pathetic, and the chocolate factory we were supposed to visit was "closed" which our guide knew about in advance but didnt tell us. Instead we went to a sad tequila "factory"..come on!
TOUR GUIDE RESPONSE: I am really sorry you feel that way, like you can see in may other comments, my guests are always happy with the visit of Chichen Itza and also the Cenote, it is one of the most beautiful Cenotes around, most guests even specifically ask to go there. I also had never a complaint about the food there, on the contrary, most guests say they are surprised how good it is since they cook for a lot of people there!! I can not change the Monastery, it is a 450-year-old building and most find it very interesting.
The trip with Volker was very, very nice. We especially enjoyed the flexibility, individuality and the arrival in front of all other buses. We can highly recommend the tours with Volker! @Volker: Thank you! Der Ausflug mit Volker war sehr, sehr schön. Besonders haben wir die Flexibilität, Individualität und die Anreise vor allen anderen Bussen genossen. Wir können die Touren mit Volker uneingeschränkt weiter empfehlen! @Volker: Vielen Dank!
Great tour with a great guide! He even made a short-term change of date possible, when the itinerary of our cruise was reversed only 2 days before sail away. Volker has a great knowledge about the country, its culture and people, and of course about Chichen Itza, where he works together with a marvelous co-guide. Absolutely recommendable, would give 6 stars if I could!
Rebecca ParkesUnited States
Using tours by local is definitely the way to go when visiting Chitzen Itza. Our guide put together an entire day that also included swimming in a cenote, lunch, a visit to an old monastery plus a chocolate factory. The tour was very personalized. The alternative is a large tour group, where you are managed by their schedule and just one of many people. Our guide was extremely knowledgeable on the area and the culture. I'm sure we learned many things we would not have if we used a large tour company.
TOUR GUIDE RESPONSE: It was my pleasure going on tour with you, I had so much fun with you all. Guests like you are one of the reasons I love my job so much. I hope you come back soon, I have so much more beautiful places to show you. I wish you all a Merry Christmas and a Happy New Year.
Gigi RaglandUnited States
An exceptional day of touring Chichen Itza. So glad Volker planned for an early arrival there. It truly is the best way to visit the ruins without the crowds. The icy cold water he provided was most appreciated as we were melting from the heat and humidity. Our tour guide, Alfredo was hand-picked by Volker to lead us through the temple sites. Alfredo's gift for describing history and scenarios was amazing. Plus, the Cenote swim was perfect after a hot day. We also loved the Maya chocolate tour!
Scott Carpenter Shannon CarpenterUnited States
Our guide, Volker, arrived at our hotel right on time-5:30 am. It seemed quite early but we quickly realized he set the early time to keep us one step ahead of the big crowds and tours buses. We also hit all the sites before the heat set in and we were grateful. Volker was very knowledgeable about the area, entertaining us on the drive with facts and stories about the things were going to see and do. He also took us to places off the beaten path that no one else went to. Fantastic day!
TOUR GUIDE RESPONSE: It was my pleasure going on tour with you, I had a great day and I hope I see you again one day. I have so many more nice places to show you.
Nancy JunesUnited States
It is 100% worth the effort to get up early for this tour! I so appreciated beating the crowds to Chichen Itza. We appreciated all the great information we received and the ease of having someone else in charge of the details. Thanks Volker for making our day a totally pleasant experience!!
TOUR GUIDE RESPONSE: Thanks Nancy, I had a great day with you guys and a lot of fun. I hope I see you again one day. I have a lot more cool places to show you.
Karen ZiebronUnited States
Volker was a wonderful tour guide who loves and appreciates Mayan civilization and wisdom . We had a wonderful time.
TOUR GUIDE RESPONSE: Thanks Karen, I had a great time with you. Come back soon, I have a lot more beautiful places to show you.
Isabella KanellopoulouUnited States
I had a great experience. This guide is very punctual, professional and kind. He is very knowledgeable about the sites that we visited.
Susan TuttleUnited States
Thank you Volker for a memorable day. This was a once in a life time trip for my family and we had a wonderful time. I would recommend this tour to anyone that is interested in seeing Chichen Itza. Our guide was delightful and had a lot of knowledge about the ruins and the Mayan culture.