Aeya Delas AlasPhilippines
Victoria is such an excellent tour guide because she has answers in almost everything you ask her! she's so informative and have lots of small facts under her sleeve! she goes out of her way to be of help to us. thank you very much again Victoria ��
Mary LeeUnited States
Loved my private shopping trip and tour of Moscow with Victoria! It felt like I was hanging out with one of my girlfriends in New York. Victoria was very knowledgeable about Moscow and Russian history, and I enjoyed learning more about her experiences growing up in Moscow.
Mary ArnoultUnited States
Victoria is the best. Her out going personality and command of the English language were a big help. We had a free day from our river cruise and I wanted to go shopping at the flea market. She made sure that my husband and the other couple that was with us were comfortable and occupied while I did my shopping. Victoria help me negotiate with the vendors And get some good prices. She also showed us some of the underground metros and took us to a interesting food hall where we ate with the locals.
Pradeep NambiarUnited Arab Emirates
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Victoria is a super friendly and helpful guide. She went above and beyond to source Bolshoi Ballet nutcracker tickets for us. They were sold out everywhere, and Victoria managed to source us tickets! She literally made my dream (watching Bolshoi Ballet nutcracker during Christmas) come true. I would definitely recommend her to anyone.
Gerald MazurUnited States
Victoria was fantastic. She took us to all the things we wanted to see and then some. Extremely knowledgable, personable and excellent english/communication skills. I would highly reccommend her for private or group tours.
Communication with Victoria including meeting her on the day of the tour was prompt, accurate and easy. We did a 6 hour customized tour of Moscow. She got us into the Kremlin and St Basils with no issues, we had a great lunch and then did a subway tour of key stops. Victoria was a lovely person. Great balance between explaining Moscow history, being attuned to what we were interested in and also being interested in us and our life and perspectives in our country and sharing her life in present day Moscow.
TOUR GUIDE RESPONSE: Thanks Scott, i had a lot of fun with you and your nice family))) Kind regards, Victoria
Lori Jennings-EmeryAuburn, WA, United States
Victoria is a wonderful guide. She has up-to-the minute information and if a site is closed for any reason, she knows an alternative that will be just as interesting. There is probably no place within two hours of Moscow that she hasn't already visited, so you can trust that you will visit great spots. We'll call upon her any time we come to Moscow!
TOUR GUIDE RESPONSE: Спасибо Лори! Всегда рада вас видеть)
Victoria was an excellent guide who could bring a friendly personal touch in her approach. She made me extremely comfortable and helped me tour across various places and attractions of Moscow in a very relaxed manner. She had a good knowledge of history of Moscow to share. As I was also interested in culture, social life etc she was very forthcoming to give me a good perspective about such things. She exceeded my expectation in all respect.
TOUR GUIDE RESPONSE: Thanks Arindam for your very positive feedback ) It was outstsnding day, thanks for being so nice to me ! Wish you a nice football game !
Susannah PaymerUnited States
Victoria is a fabulous tour guide. Her English is perfect. She is very well organized, lots of fun, easy to be with and extremely knowledgeable. She is very accommodating and went out of her way to show us as much as possible on our day together. Before we arrived she made several attempts to get us a tour of the Bolshoi. It wasn't easy but she finally succeeded. Our day with Victoria was amazing!
TOUR GUIDE RESPONSE: Susannah, It was a fantastic day with you! hope we will see each other again :) Best regards from Moscow !
Arik BurakovskyUnited States
We had an excellent tour of Moscow with Victoria. She speaks clear English, knows a lot about Russian culture and history, and is cordial with everyone. She worked out all of the logistics from start to finish.
TOUR GUIDE RESPONSE: Thanks Arik, it was a pleasure to work with you and your team! Wish you all the best !
Arik BurakovskyUnited States
I came to Moscow with a group of 15 students for a conference. Victoria organized a tour of the city for us. She arranged tickets to museums, the bus reservation, restaurant bookings, and boat trip tickets. She was wonderful to work with and spoke eloquently. The students all enjoyed the spectacular day in Moscow.
Rosely W SingerBrazil
It is ok
TOUR GUIDE RESPONSE: hello Rosely, I was very surprised to get this kind of feedback from you. Unfortunately, I have no idea what could be wrong, but during the tour all of you seemed satisfied and happy. I cared about the tickets in advance (making sure, that the discounts for your children were made), the itinerary was discussed in the details. I tried to reach you to get some more comments, but i got no answer. I do like my job and i try to do all my best each time, that is why the feedback is very important for me.
Alison GerahamUnited States
I wanted to see some of Moscow that was not on any scheduled tours. Victoria worked to create a tour that went where I wanted & we saw what I wanted to see. We combined Metro, bus, taxi & walking to over much Moscow: Bunker 42, TV Tower, Metro Stations w/history, Bee Hive House, Gorky Museum, Changing of the Guard, River by the Kremlin, Diorama of Moscow, just some of what I saw. And she helped me with a SIM card for my phone & when the first place was clueless, she found another. Fabulous lady - enjoyed.
Lori Jennings-EmeryAuburn, WA, United States
This is absolutely the way to go. Victoria was a superb guide. She took us all the places on our list, most of which were not on the typical tourist destination map. She arranged for our driver, who deftly handled the overwhelming traffic of Moscow. Working directly with a personal guide is light years better than joining a touring group. The personalized attention makes all the difference. We look forward to returning to Moscow and finding Victoria again to share the adventure with us.
Mark B.United States
TOUR GUIDE RESPONSE: thanks , Mark!
Victoria was a wonderful guide in Moscow. She is professional and has excellent English. We enjoyed our time with Victoria! Thank you!
Christopher MowbrayUnited Kingdom
Victoria looked after us very well and showed us the things we wanted to see - plus a lovely lunch break with a magnificent view
TOUR GUIDE RESPONSE: thanks, Christopher!
Kyle GisbrechtUnited States
Victoria was the perfect guide for my short trip to Moscow. She was extremely professional, knew the history and best times to visit the central sites, answered all of my probing historical questions (don't be afraid to ask her for more info!) and was also simply fun to hang out with for an afternoon. I would recommend a tour with Victoria to anyone visiting Moscow who is seeking a top experience.
TOUR GUIDE RESPONSE: Thanks Kyle , for such a nice review!
Dean ConnerUnited States
If you are an older individual and not quite in the shape you want to be you might want to ask for a taxi more than once. It really is not that expensive. Otherwise be prepared to walk. And walk, and walk. But enjoyed immensely and Victoria was personable, friendly, and just a delight to be with.
TOUR GUIDE RESPONSE: thanks Dean, i hope it was great experience for you - to cover so many places in 4 hours) and finally to have a rest in such an amazing ( secret :) ) place All the best, Victoria
Paul EstesoUnited States
Victoria is extremely knowledgeable and friendly. She made us feel comfortable from the first minute. She is very energetic and went out of her way to show us as much as we could take on the first day and then more. Also she arranged a fantastic taxi driver that met us at the airport making our first trip to Russia a non chalant event. We are looking forward to tomorrow with a very well thought schedule to maximize our experience. I learned so much. I highly recommend her.
TOUR GUIDE RESPONSE: Thank you very much)
David JacobUnited States
Victoria is a fantastic tour guide. I used her for 2 days in Moscow. She made me feel so comfortable and relaxed. She designed a personal tour tailored to my needs. Her English is perfect. She is fun to be with. She acts more like a friend. She showed me all the usual tourist places, but also, many beautiful and interesting places, not in any books. She was punctual, and had boundless energy.
TOUR GUIDE RESPONSE: When you like your job- it is always like that! Thanks, once again))
Viktoria is the perfect guide for awalk around the city. We visited some great Christmas markets and real markets too.
TOUR GUIDE RESPONSE: Thank you Eirik, always welcome !! It was a pleasure )
Victoria is sociable, charming, flexible - and speaks good German!
TOUR GUIDE RESPONSE: Danke schön, mein Freund aus Konstantz!
TOUR GUIDE RESPONSE: Thank you for the warm rating!
Poh Yean OoiMalaysia
We had a fantastic time on the metro with Victoria. She even helped us to get a taxi to the airport.
TOUR GUIDE RESPONSE: Thank you :)
Poh Yean OoiMalaysia
Victoria was very helpful and we had a wonderful time with her.
TOUR GUIDE RESPONSE: Thank you, Poh Yean)
TOUR GUIDE RESPONSE: Thank you for the rating, Richard)))
David K.United States
We (4 people) were in Moscow on a Grand Circle River cruise and had a free afternoon. Victoria was terrific: helpful, knowledgeable, and accommodating. It was only our exhaustion that limited our activities with Victoria. We are grateful to her for her time with us.
TOUR GUIDE RESPONSE: Thank you so much David ! Was a pity that you couldn't see the fallen sculptures, All the best, Victoria
I really enjoyed the tour that I took with Victoria. She spoke English very well and has such a bright personality - a pleasure to be with. I would recommend her services to others.
TOUR GUIDE RESPONSE: Thank you Jay, i can say the same about your personality))