Chi-Ying MurrayUnited States
We really had a great time with Henry learning all about the history of this beautiful city, and Henry is funny and knowledgeable. We all had a lot of laughs along the way while learning about the differences in German beer types and tasting several good ones on the tour. FYI...the roof thing is an inside joke. Thanks Henry!
TOUR GUIDE RESPONSE: Dear Chi-Ying, Thanks very much for taking the time to write a review and for being such willing & good-hearted customers for my beer tour. You were a fun, interesting & inspiring group of people to hang out with. I wish you all the very best. Warm regards, Henry.
Marc PearceUnited States
Henri was a fabulous guide! He knew more than just simple history, but he was able to do it in a way which we could relate. He took us at our pace (my wife has knee and hip issues) around the old town and then up to the famous castle. Once there, he demonstrated a pretty solid knowledge of the local wines with a private wine tasting. Henri also accommodated our somewhat nebulous schedule. If you are ever looking to spend time with someone who knows Heidelberg, Henri is your guide!
Terry LivelyUnited States
Had a nice day with Henry. Unfortunately the weather didn't cooperate, however he still kept us busy visiting some beautiful sites and towns in the Black Forest. His transportation was very nice and comfortable.
TOUR GUIDE RESPONSE: Thankyou Terry - it was very nice to meet you both. Our walk to the waterfall was a beautiful moment in wonderful nature. All the very best to you both. Warmly Yours, Henry.
Alexandra PiotrowskiUnited States
Henry was extremely attentive and knowledgeable. We had seven people ranging from 21 to 79 and he was able to relate with everyone as he shared information on our stroll. His facts and stories were supported by a visually helpful collection of images, and ranged from the city's monumental historic moments to whimsical curiosities that we could have never discovered on our own. It was an efficient and enjoyable way to spend our day trip to Heidelberg.
TOUR GUIDE RESPONSE: Dear Alexandra, Thankyou very much for taking the time to write a review. It was indeed a real pleasure and alot of fun to meet you all. You were an amazing ‘leader’ of your group and it was touching to see how much you all care for each other. I trust the rest of your holiday was a success and wish you all the very best for the future. Thanks again for all your generosity throughout our time together. Warmly yours, Henry.
Michael BaileyHOUSTON, TX, United States
Henry was very knowledgeable and great to work with and adjust the tour as needed.
TOUR GUIDE RESPONSE: Dear Michael, Thanks a lot for your warm feedback. I am really glad to hear you enjoyed our tour and I wish you all the very best for your future travels. Yours, Henry.
Shannon WallsUnited States
Henry was informative and fun to spend time with. We definitely recommend his guide services in Heidelberg.
TOUR GUIDE RESPONSE: Hi Shannon, Thanks for the nice review. It was a pleasure to meet you & Dick and show you around beautiful Heidelberg. And to learn about your Heidelberg Restaurant in Missouri. All the best to you both, Henry.
Rose R.United States
This tour had some interesting bits but was slow and we ended it early because it really seemed like Henry was casting around for something/anything to tell us. Possibly because we asked to modify the tour without the castle (which we had already toured) and maybe there just isn't that much else to see? But perhaps Henry could have pointed that out ahead of time as said that without the castle 90 minutes was enough. We did appreciate that Henry was available with very little notice.
TOUR GUIDE RESPONSE: Dear Rose, Thankyou for your feedback and I am very sorry to hear that our tour did not quite meet your expectations. Of course I will take all your comments on board and use your comments to improve my tours for future customers. I wish you and your daughter all the very best. Yours sincerely, Henry C..
TOUR GUIDE RESPONSE: Dear Prabha, Thanks for your review - it was a pleasure to meet you both. I‘ll try and send you some photos on whatsapp. All the very best to you both, Henry.
Henry was a great guide...friendly and fun to be around. We really enjoyed our bike tour to Ladenburg; it was beautiful, peaceful, and relaxing. I would recommend this tour with Henry to my friends and family. My only critique is that I found the tour to be a bit pricey...there was only myself and my husband, so price options based on number of people would have been appreciated. For a family or group of people of greater than 4, I feel like this was fairly priced fairly.
TOUR GUIDE RESPONSE: Dear Shelley, Thankyou for taking the time to write a review - I appreciate it. I am glad you enjoyed the bike tour and it was fun to meet you both. Re; the price, I understand your comments and will make changes. However you should also be aware that I have many expenses that the client does not perhaps always see. I wish you both all the very best for your exciting future ahead.
Martha HidalgoUnited States
We spent a lovely day in the Black Forest. Henry was very accommodating to customize our tour. Not an easy task considering a group of four women. :-) Henry is very knowledgeable about the area, it's history and customs. We had a great time! Even the fog made for a beautiful and mystical scene on the road and at the lake. Triberg was charming and the waterfall was beautiful. We enjoyed shopping and looking at the beautifully crafted cuckoo clocks.
TOUR GUIDE RESPONSE: Thankyou Martha. I really enjoyed meeting you all - a very harmonious, warm & generous group of 4 women you were. I‘m glad you got to see some of the outstanding natural beauty in this special part of the world. Wishing you all the very best. Warmly yours, Henry.
Rob AudinUnited States
Henry was a great tour guide. He was very willing to change the tour to make to our liking. Henry knows Heidelberg. Recommend him for anything he offers as a tour. Wish we had a longer time to spend with him. Unfortunately, we were leaving Frankfort the next day back to America.
Dianne ShanleyUnited States
I have sent a detailed complaint to ToursByLocals but suffice it to say that our guide was unprepared. He made many mistakes in timing and locations.
TOUR GUIDE RESPONSE: Having given 125 tours with Toursbylocals I can assure you that I always strive to give my utmost on all my tours. And, I believe that, my other reviews are a testimony to that. Of course I am disappointed and sorry to hear that your experience on our tour together did not match your expectations. Personally I feel I went to great lengths to make your tour a success. I am not aware of any 'mistakes in timing & locations' on your tour. You are my first customer to give me a 1 star rating.
Robert CohenourUnited States
Henry is British so communication for English speakers is superb. He is very knowledgable, friendly and thorough. His tour is an ideal one for the city of Heidelberg--We went to the Bridge and heard its history, the University and old town where we enjoyed the "best" ice cream in town, to the Castle where did some excellent wine tasting. Our group of four included my 14 year old grandson. We all highly recommend Henry.
TOUR GUIDE RESPONSE: Thank you Robert. It was a pleasure to meet you all and ensure that you all had a great time in beautiful Heidelberg. Warmly yours, Henry.
Catherine H.United States
Henry did a great job leading us on a tour of the Black Forest! He happened to know about an area with the most beautiful trees, waterfalls, streams, and gorgeous flowers we've ever seen! He also took us to a lake where we could see a panoramic view of the beautiful Black Forest and where we had a delicious German lunch with black forest cake. We even went to a winery! Henry did a wonderful job! My entire family had a fantastic time!
TOUR GUIDE RESPONSE: Dear Catherine, Thanks for your feedback. I too enjoyed our wonderful day out in the Black Forest. Everything was perfect - the scenery, the lovely hike, the wine tasting, the authentic villages & the weather. It was a pleasure to meet all your nice family and I hope we meet again. Yours, Henry.
The perfect tour to cover as much -and more- of the black forest northern region. Our Guide (Mr. Henry C.) was very punctual, presentable, knowledgeable, and at the same time flexible to accommodate all our wishes in this one day tour. with a sense of humor! Thank you Henry! Highly recommended!
James RappeUnited States
We had a wonderful day. Very knowledgeable, very courteous. Our tour day was very well planned out by Henry. If we have a future opportunity, we would request Henry again.
Tim CamachoUnited States
Top notch! Picked up from the boat's dock in Mannheim toured through out the day and dropped us back at the dock/boat in Speyer. Henry was informative and accommodating to what we wanted to see and do. Also Henry had great suggestions for local meals.
TOUR GUIDE RESPONSE: Hi Tim, It was a lot of fun with you all. Thanks for being such pleasant and easy - going company. I was happy to help you get the most out of being in Germany. Warm regards to you all, Henry.
Tim CamachoUnited States
Thanks for an informative and flexible tour of Cologne. Members of our group each had very specific requests and Henry was able to satisfy each.
Megan GaulUnited States
We booked a wine tour with Henry for two. Due to his schedule, he wasn't able to accom our private tour and asked us to join two others. That would have been fine but we were still charged the higher cost of a private tour. Re the tour itself, Henry basically served as the driver and deferred to each winery to provide any information. It was also uncomfortable that he partook in each tasting. We felt like we'd just paid for Henry to go wine tasting for the day...not to mention that he was our driver.
TOUR GUIDE RESPONSE: Dear Megan, Thankyou for your feedback and I am sorry to hear that the tour did not meet your expectations. It is personally disappointing to me when my guests are not happy with my tours. I cannot guarantee every customer 100% happiness but I do strive to do everything I can to make my tours a success. I will take on board all your comments and use them to make all my tours even better in the future. Once again I apologize to you & appreciate your custom & helpful feedback.
Vincent S.United States
Henry is a great guide. Very knowledgeable about the Heidelberg area. Very patient and accommodating!
TOUR GUIDE RESPONSE: Thank you Vincent. It was a pleasure to meet you and your wife and give you a quick taste of the beauty of Heidelberg. I trust you enjoyed the rest of your Viking Cruise. Best regards to you both, Henry.
Jim RubinUnited States
Henry met us at our hotel and walked our through Heidelberg pointing out all of the history that we would have simply walked past. We took the funicular up to the castle and walked on the bridge. We enjoyed our time with him, he was knowledgeable and personable, and our teenage kids enjoyed him. We would recommend Henry.
TOUR GUIDE RESPONSE: Dear Laura, Thankyou for the review. It was a pleasure to meet you and your family. I hope the kids got a good impression of Heidelberg. They were certainly well- behaved and a credit to you and your husband. I trust you enjoyed the rest of your holidays. Warmly yours, Henry.
Lynn GabrielUnited States
Mary HudgensUnited States
Henry was receptive to meeting all our needs. When the day arrived two in our group of four were not feeling well but he was willing get us to a pharmacy, modify the plans he'd made in order to still show us many beautiful and meaningful sights in lovely Heidelberg and as a bonus, we visited several places in Speyer. He was on time and friendly. Most of all he very agreeable! We had a delightful time with him. The entire time was profitable as well as fun. Thanks to you, Henry!
TOUR GUIDE RESPONSE: Thankyou Mary.
William StarkieUnited States
Henry is great! I had a custom tour idea for my parents and he was able to work with me to make it happen. Plus, when their flight was delayed he was able to shift the plan. My parents enjoyed all of it and would recommend him to anyone.
TOUR GUIDE RESPONSE: Thankyou William. It was a pleasure to spend some time with your parents - warm, generous & intelligent people. Yours, Henry.
Yu HanUnited States
Last week, I visited Germany for the first time for business. My friends recommended Heidelberg. I'm glad I listens and found Henry to show it to me. Heidelberg is a local gem, from the HeidelBerg University, to main street, Hauptstrasse, to castle at the top, you really need great local tour guide to bring it to live. Henry tailored the tour to my interests, spending more time in areas where I could feel the German culture. Han
TOUR GUIDE RESPONSE: Thankyou Han. Was good fun to spend some time with you. I hope we meet again here ........ Yours, Henry.
Doreen NanniUnited States
TOUR GUIDE RESPONSE: Hello Doreen, Thankyou. It was a lovely day we had together and very special to be in the Black Forest above the clouds. Warm regards to you and your family. I will send you some photos in another message. Henry.
Randi DeWeeseUnited States
Henry provided a great day of fun for us in the Heidelberg area. He even picked us up at the airport the day before our tour! He 'tweaked' the standard Speyer tour for us to accommodate the Escape Room visit we requested, and showed us around the small town and the Tech Museum. He was quite knowledgeable of the area and very friendly. We highly recommend a tour with Henry!
TOUR GUIDE RESPONSE: Dear Randi, Thank you for your kind words. It was very nice to meet you and your family - a lovely group of people. I wish you all a Very Happy New Year and a 2017 full of adventure and good times. All the best, Henry.
Nancy BakerUnited States
Gave us the tour we requested. Tour off the usual tour route, small quality wineries. Chose a good village to explore. Safe driver, friendly ....a most enjoyable afternoon
TOUR GUIDE RESPONSE: Thankyou Nancy, it was very nice to spend some time with you all. Yours, Henry.
TOUR GUIDE RESPONSE: Thankyou Rexall. It was a great day out with you all. Please contact me if you are ever in Germany again. There are many more German wine regions to discover ..... Yours, Henry.
Jeryl FinkeUnited States
Henry did an excellent job in meeting our special mobility needs and did an excellent job of leading us through the castle.
TOUR GUIDE RESPONSE: My pleasure - was very nice to meet you both.