John RedfieldUnited States
Francine was superb! She was very knowledgeable and willing to adapt on the fly. She loves Quebec City and showed it well. Would recommend this tour with my highest rating.
We all (8 of us: 2 kids and 6 adults) just loved Francine, who did an excellent job guiding us on our three hour Quebec City walking tour. She was patient, very knowledgable, friendly, efficient, cooperative -- in short, all of the things one could wish for in a tour guide. Our hats are off to Francine.
TOUR GUIDE RESPONSE: Thank you for your nice comments It was apleasure to be a guide for such a friendly family like yours Francine
Andrew BeckerUnited States
Leslie SandersonUnited States
Lovely tour guide.
Kelly WimberlyUnited States
Francine was a delight. Her wit and charm made this a wonderful tour. The falls were amazing and the isle de orleans was beautiful with two stops to taste cider and chocolates. Her knowledge of the areas was precise and helpful. She was engaging and gave us some helpful pointers on remaining time in Quebec City. She even pointed us in right direction of finding a statue of a remote family member which we did get to go see. My whole family really enjoyed this classy lady. Merci Francine!
TOUR GUIDE RESPONSE: I am really happy to know that you found the statue of Louis Hebert , the first inhabitant here .I can say now that I met some of his descendants! Thank you very much for your nice comments Francine
Nikhil AcharyaUnited States
Francine was an excellent guide of her home region. She customizes the tour to your needs and efficiently manages time while being extremely informative
David SchmidUnited States
Great tour. Enjoyable, informative and just the right length.
Jeff KingWestfield, MA, United States
Francine is a wonderful tour guide! We spent two days with her, touring Old Quebec and the surrounding countryside. The waterfalls were breathtaking, the shrine was fascinating, and the winery was a must! Francine even took time to show us her old family home, where she spent her childhood. That part of the tour was especially interesting! We will certainly make Francine our first call when we visit Quebec again.
Jeff KingWestfield, MA, United States
It is my pleasure to give Francine my highest recommendation! Not only was she pleasant, professional, and knowledgeable, we felt like we were sightseeing with a friend not just a tour guide. She shared the beauty and the history of Old Quebec with us, showing us all the highlights and hidden treasures. While we covered a lot of ground, we never felt rushed. If you are travelling to Quebec, I suggest you make Francine your first call!
TOUR GUIDE RESPONSE: Thank you for your visit and your nice comments.It was a pleasure to be your guide .
Clyde SlickPonte Vedra, FL, United States
This was our first visit to the beautiful city of Quebec City. It was extremely important to find the best tour guide possible to relate the rich history of Quebec City. Francine proved to be everything we had hoped for and more. She is extremely professional, great fun, and knowledgeable in the history of Quebec and Quebec City. We greatly appreciated her flexibility in modifying the arranged tour to areas that were more important to us. I would highly recommend Francine as your future tour guide.
Connie GoldbergVirginia beach, VA, United States
Francine is amazing! Our group used her a few years back and loved her. She is extremely knowledgeable of all the history and excellent in suggesting tours for us. This year a group of 4 visited Quebec again and Francine took us to the Ice Hotel, Wendake village for lunch and a knowledgeable tour of the city. Amazing tour and amazing tour guide. Thank you Francine for an exciting day!!!!
TOUR GUIDE RESPONSE: Thank you for remembering me , it was apleasure to be your guide.
James LeeUnited States
James LeeUnited States
Peggy JohnsonUnited States
Francine, Fall colors, Fabulous Falls and Fantastic Ice Cider! Francine took us for a tour of Quebec and surrounding countryside that was fun, fun, fun. She is so knowledgeable about 5e area. We visited Montmorency Falls and witnessed the power of that cascade of water up close. She was respectful of our picture-taking needs and we never felt hurried. Francine guided us to a great restaurant in the shadow of Chateau Frontenac, then took us on a tour of upper and lower Quebec City via the funicular.
Jo-Ann SmithUnited States
Francine did a great job taking us on a 6 hour tour of Quebec and the Countryside. Her knowledge and professionalism made the tour both stimulating and enjoyable. The Falls are magnificent, but seeing them from the suspension bridge was breathtaking. A short stop for cider tasting and chocolates was fun! Our driver (I forgot his name), was very pleasant, polite, and cautious. A great way to acclimate to Quebec City. I'd definitely recommend it!
Donna KleinUnited States
Three ladies on a road trip thru Canada. Francine made our day in Quebec City very memorable. From our morning visit to the falls and the island, a lovely lunch then walking tour thru the city. She made it fun and interesting. I had been to Cassis Mona &Filles before and asked Francine if we could bring my friends there. She said of course it's your tour and that was incorporated into our tour. Francine is personable and extremely knowledgeable about her beloved city. Thanks Francine for a wonderful day
MaryAnn BobrowskiUnited States
Francine was great!! A special 2 hour tour was planned by her and we all enjoyed it / 5 out of 5 for sure. She was very professional and her driver was very helpful. I highly recommend Francine.
Stephen (Steve) BeckUnited States
Our second day with Francine and every bit as good as the first walking tour day. The weather cooperated and we got some sun for the Montmorency Falls and the Ile D' Orleans. Ile D' Orleans is all agricultural and the FALL COLORS were absolutely splendid! Both the drive around the island, and the stops at the apple farm/shop and the chocolate shop were great. Some of the best hot chocolate I have ever had. They had chocolate dipped cones with 4 chocolate choices. My wife loved hers.
Stephen (Steve) BeckUnited States
Francine was prompt, fun to be with, and knowledgeable about her city. She knew the big facts and a lot of small, "life at the time" or minor historical items as well. The kinds of items not in the history books. Things that give you a feel for the life of the people and that had impact, but are not exciting enough to make the history books. Great tour and great guide.
Wonderful tour with Francine - lovely lady, very friendly & informative - would highly recommend - David & Helen Moses
Warren ReintzelUnited States
Francine was knowledge organized and took us to interesting places not on the typical. She also selected an excellent restaurant in Quebec City for lunch . A great day that we were sorry to end.
Eva LayneUnited States
This was the best tour of our 12 day cruise. Francine was wonderful and modified our tour to meet our needs. She was knowledgeable and had a great sense of humor which was a must with our group! She even spent some extra time with us on the walking tour which was above what we were expecting. All four of us agreed!
Mark LeeUnited States
Francine L was very knowledgeable about Quebec, both entertaining and informative. She adjusted the tour for the walking capabilities and times of the group. Was able to converse with each of the six members and establish a personal contact. Very good and would highly recommend.
Alicia CornaliUnited States
We had to change our tour last minute due to weather and she was very accommodating. We enjoyed our day with Francine!
John TaylorUnited Kingdom
Excellent tour, Francine our guide was very knowledgeable and took us to places you wouldn't see on a tour bus. We were met at the cruise terminal and dropped off where we wanted so we could continue viewing her recommendations in old town Quebec
Karen BrooksUnited States
Francine was a wonderful guide. Even with cold, windy weather, we had a great day!
Sandra HartnerUnited States
Richard HiggersonUnited States
Francine was wonderfull . Knowledgeable, highly energetic and a pleasure to spend the day with. 5 stars all the way!
Donnamarie NobiliUnited States
Francine was wonderful! She has a wealth of knowledge which she loves to share.
Nancy BravermanNew Jersey, 08820, United States
Randy ShieldsUnited States
Excellent tour about the history and architecture of Quebec City. We highly recommend Francine!
Jim ShortleyUnited States
Francine is a wonderful guide. She is knowledgeable, courteous, charming and very focused on her customers. We learned a great deal about the history and architecture of Quebec along with many tidbits about the people who built this lovely city. Additionally she made us feel at home and provided many food and photo recommendations. We highly recommend Francine.
TOUR GUIDE RESPONSE: Thank you so much
Gorden TimmonsUnited States
Francine was delightful. I have a walking problem so she had to do it all with car. We saw everything. Because we finished a little ahead of time because we did not walk around she even took us to the waterfall. She then dropped us at Chateau Frontenac where we had a lunch reservation.
Robert StruckUnited States
Francine was a wonderful guide in her city. She grew up and retired there, so the history and information we received were truly from a local. Francine was a very gracious host and answered all of our questions about the culture there. She is also very in the know about the local restaurant scene, with all of her recommendations being spot on. The tour was 3 hours with my wife and I. We've used Tours By Locals 4 times now, and have always had tremendous guides, with Francine being no exception!
Jennifer GoldenKingsport, TN, United States
My wife and I had an absolutely lovely time with Francine. She is so knowledgeable and personable. We used our time in Quebec City to the absolute fullest thanks to her.
Dan MandichUnited States
Francine gave us a very nice informative tour of old Quebec city, she met us at the ship yard and toured us around the old town, we highly recommend her.
Kay PetersUnited States
Francine gave us charming taste of old and new Quebec City with just enough facts and stories for us to want to come back as soon as possible. She has a quick wit and bright personality. She also loves to share her city with others. I highly recommend any tour that she gives!
Janet SmiljanicUnited States
Superb tour, Francine is terrific, very knowledgeable about the area having grown up there. We loved her personal stories. Highlights tour of St. Anne: Stopping at a local friend's shop bakery to sample warm homemade bread, the tasting at Cassis Vineyard, an extraordinary experience. What a great tour.
TOUR GUIDE RESPONSE: Thank you very much for your nice comments Francine
Harriet CramerUnited States
Francine was very knowledgeable and pleasant. It was an excellent experience in a beautiful city! Highly recommended!
Tim GrugeonUnited States
Francine was great! She was very knowledgeable and accommodating, and was a joy to be with. Highly recommended!
David LittlePompton Plains, NEW JERSEY, United States
Francine was a delight to have as a guide. Always concerned with the itinerary and that we were comfortable and able to see/visit the sites. Her knowledge of the area and history of many of the sites was most informative. Montmorency Falls is spectaculare and the trip to the Isle was very interesting and informative. Do not miss the visits to the cider and chocolate shops - you will really enjoy the stops. Definately the way to travel if you are interested in the area outside of Quebec City.
TOUR GUIDE RESPONSE: Thank you very much for your nice comments and come back again Francine
Linda JohnsonUnited States
Francine gave us an excellent tour of Quebec, we covered all the key points that highlighted our first visit to the city. We spent a lovely time on the Orleans Island. She covered the history of this quaint countryside and included a stop at an apple farm and a chocolate factory. She picked out a small but very nice restaurant for lunch and then we continued our tour of the city on foot. Francine gave us a great opportunity to see Quebec through the eyes of a well educated local. A most enjoyable day!
Alison HoganUnited States
Francine has a wealth of knowledge and is a delight to be with. She took us on a wonderful 4-hour tour, perfectly tailored to our requests. I highly recommend her!!!
TOUR GUIDE RESPONSE: Thank you for your nice comments , it was a real pleasure to spend the day with your beautiful family Francine
Katherine T.United States
David MillerUnited States
Lloyd StockwellUnited States
Francine was very knowledgeable and provided an excellent tour.
Ed KoshinskiUnited States
Guide was friendly and knowledgeable. Francine was a pleasure to be with.
George BenemanUnited States
Today Francine, a true FiveStar Guide, showed us her beautiful city. The four of us spent three informative hours seeing, learning and tasting Quebec. If you want a VIP tour of Quebec, Francine is the one to guide you on foot and by van. George
TOUR GUIDE RESPONSE: Thank you for your nice comments and come back Francine
Jody T.Forest, VIRGINIA, United States
What a wonderfully enjoyable day! Lunch with Francine was so charming. She was also a wealth of information about France, Spain, and Portugal.
Lee TeetesUnited States
We had a private group of 11 people in September 2017. Francine (and the driver) we very professional and we all agreed that the tour was EXCELLENT. Yes, we would recommend her again and again !!! FIVE STARS !!!!!
Jerome TiftUnited States
Francine was prompt, friendly, and knowledgeable, everything one could want in a guide. We had a wonderful tour. Would recommend her to anyone.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Elise FrostUnited States
Francine 5 out of 5 She was terrific!
Tom CrossUnited States
Francine was delightful. She had an excellent grasp of the history and culture of her city ... and made her knowledge come to life with captivating stories. Her English also is excellent.
Kathryn MarshallUnited States
Francine was exceptional! She was personable, knowledgeable, entertaining and so much fun. She (along with Driver Ronald) made the tour the highlight of our trip to Quebec. We cannot say enough wonderful things about Francine and we look forward to returning for another tour with her in the future. The best!
TOUR GUIDE RESPONSE: Thank you very much for your nice comments ,it was very pleasant to be your guide Francine
Adriana UrreaMexico, CDMX, Mexico
Disfrutamos mucho el tour que hicimos con Francine, fue una caminata por el viejo Québec, y conocimos algo de su historia. Muy recomendable!!!
Yvonne HarrisonUnited States
Francine was an excellent guide. She is knowledgeable, friendly, and able to answer all our questions. She went at the pace we were comfortable with, and showed us all the important sites. She also offered restaurant suggestions for the best food. We highly recommend her for a private tour.
Ken DwyerUnited States
Delightful, knowledgeable guide that made the three hours pass very quickly. She pointed out many factoids about sights, restaurants, and history that allowed us to return and follow up the next day for more detail or visits to museums. She really loves Quebec and it shows in her delivery. This is a "must" tour and Francine is a "must" guide for all first time visitors.
Francine was very knowledgeable and engaging and conducted our 3 hour Quebec City walking tour professionally. The tour made our visit to Quebec City very enjoyable and I would recommend Francine for anyone looking to take a tour. Gary,Anne,John & Cristina -Australia
Wonderful Guide! Highly recommend. My two teens went along and they both commented that they found it really interesting. That speaks volumes.
TOUR GUIDE RESPONSE: Thank you for your ice comments , and come back again
Marcie GreenfieldUnited States
We had a great tour of beautiful Quebec City with Francine. She met us at our boat on time, and was engaging, patient and thorough for three whole hours. We saw everything we wanted to see and more at a pleasant pace for two 60+ parents and two 13-year-olds. Francine tailored the tour for the four of us, and was very sensitive to our needs and interests. We would highly recommend Francine for your visit to Quebec City if you want to see everything important through the eyes of a local.
Jane McCulloughUnited States
Carol Petty George ZwickerUnited States
Our Quebec City tour by Francine was a 5! She was very knowledgeable about the city, and gave us a great overview. We have some particular mobility issues, and she was thoughtful and kind in helping us negotiate them. Francine was a great guide with a lovely personality.
TOUR GUIDE RESPONSE: Thank you for your nice comments . Enjoy the rest of your trip Francine
Francine was on time, polite, and helpful. A personal guide with a very good sense of humour. Francine's English is excellent. The pace was good and Francine was well versed in the history and culture of Quebec City, providing a local perspective. She listened to our conversations and was flexible enough to adjust the tour to include points of interest that she knew would add value to our experience.
TOUR GUIDE RESPONSE: Thank you very much for your nice comments Francine
We had an excellent time with Francine. She was very knowledgeable, very interesting, and very patient with our many questions. Francine customized the tour for us which was great as we really did get to see what we wanted at a leisurely pace. I would highly recommend this tour and Francine. Thanks again for a wonderful time!!
TOUR GUIDE RESPONSE: Thank you very much, it was a pleasure to be your guide
Michael KrickUnited States
Wonderful tour guide! Outstanding walking tour. Francine was not only a most knowlegable guide but made the tour fun and interesting. Thank you!!
TOUR GUIDE RESPONSE: Thank You for your nice comments , it was a pleasure to be your guide
Jane BerlinUnited States
We loved having Francine as our guide. She was pleasant, fun and knowledgeable. Thanks, Francine! She is a 5 out of 5. Fondly, Jane, Kate, Christie and Cindy
Gloria LeonUnited States
Francine organized a fantastic one day tour for me following my request to view natural scenery and local color outside of Quebec City. She checked with me a few times prior to my visit to make sure I was fine with her suggested itinerary, and helpful in every other way. She is an extremely pleasant and knowledgeable person whom I highly recommend for any type of tour.
Frank HeckendornUnited States
Excellent and informative tour.
TOUR GUIDE RESPONSE: HI Thank you for your evaluation, I was your tour guide in Quebec City , and I remember that you suggest me to visit a village commemorating the war , close to Lyon. I am preparing my trip ,and I forgot the name of this place you said is worthy . Thank you Francine
Cheryl ArztUnited States
Francine gave us a complete tour of Quebec explaining anything the four of us, (two senior Grandparents and an 18 year old and 20 year old) asked about. Our driver was very good at getting through the narrow streets. Francine spoke English very well, slowly, so that we all could understand and hear her. She showed us everything on our tour, but we all loved the falls and island tour the best. We highly recommend her to any age tourists. We will call Toursbylocals again because the tour was excellent.
TOUR GUIDE RESPONSE: Thank you for your nice comments.It was apleasure to be your guide
Francine DubiskiUnited States
Francine did a wonderful job showing us Quebec City. It was a very fast paced and informative tour. We were able to cover most of the lower and upper city in a morning.
Randall ScottUnited States
Our guide, Francine, was excellent. We had customized the standard Quebec Old Town tour to include a trip to Mt. Saint Anne where my wife and I met more than 20 years ago. Francine skied a lot at Mt. Saint Anne and she was able to describe the changes that have happened at the mountain since we were there and was able to locate the trail where we first met. We had a great lunch with our guide and thoroughly enjoyed our tour of historic Quebec. It was an excellent tour with a very knowledgeable guide.
TOUR GUIDE RESPONSE: Thank you very much for your nice comments. I am happy to know that your visit to commemorate your romance was a good experience Francine
Thomas McCortUnited States
We had a wonderful tour of Quebec with Francine. She is very knowledgeable and very well organized, with the warm and friendly personality. She has a local's appreciation and understanding for the city and this area. She adjusted the itinerary to suit our interests. We highly recommend her!
TOUR GUIDE RESPONSE: Thank you very much for your appreciation It was a pleasure to be your guide Francine
Larry MarshUnited States
Francine was marvelous! Charming, knowledgeable, enthusiastic, she was one of the best guides we' ve had. Thanks again to toursbylocals for providing such expert guides!
TOUR GUIDE RESPONSE: Thank you very much for your appreciation.It was areal pleasure to be your guide.. If you can come back to the rating , you can add the stars ! Francine
Laura C.United States
Great trip crafted by Francine
Jim SteinmetzLos Altos, CA, United States
Great tour, extremely informative, Francine was just a great person to spend a day in Quebec City with.
David PortmanNaples, FL, United States
Paul PiscopoUnited States
Francine was absolutely fantastic...we enjoyed our 4-hour tour with her very much!! She arrived on time at our hotel; she was knowledgeable about the sites we visited; and she was a true pleasure to be with. We look forward to taking another tour with her on our next trip to Quebec.
Rodney RosenblumUnited States
Francine was a real treat to be with. She is very knowledgable and loaded with information. We enjoyed her tour a lot!
TOUR GUIDE RESPONSE: Thank you so much it was a pleasure to be your guide.
Melony WhitfieldUnited States
We had a wonderful day with Francine touring the vicinity. I cannot recommend her enough. She is very knowledgeable of the area, has a terrific personality and speaks English excellently.
TOUR GUIDE RESPONSE: Thank you so much for your comments
Ricardo AlvaradoUnited States
Lee BraceUnited States
Very informative tour. We covered a lot of ground in the 3 hours making it very worthwhile and it was a very nice walking tour
Francine was terrific. Lots of history and specific local knowledge. She also gave great tips for a place to get great coffee, unique donkey milk and fantastic local shops to peruse after the tour. Very enjoyable and tailored for my specific interests. Wonderful.
TOUR GUIDE RESPONSE: Thank you and have a good trip Francine
Donald WalkerUnited States
Francine was a fantastic guide. We really enjoyed her company and she certainly made us feel that we were spending the day with a 'true local'. I would highly recommend Francine.
Melissa ManigaultUnited States
Francine was a wonderful and flexible tour guide. She helped make our trip even more special. We enjoyed our time getting to know more about Quebec City.
Richard DustUnited States
Francine L was an outstanding guide. She was very friendly and knowledgeable. She also gave us good tips on what to do in Quebec after the tour was over.
Thomas RyanUnited States
Francine was a wonderful tour guide and a delightful companion, full of stories about Quebec and very helpful in suggesting restaurants and shops for our stay. Quebec is a wonderful city to walk, and we cannot recommend Francine highly enough
TOUR GUIDE RESPONSE: Thank you very much for your nice comments .It was a pleasure to be your guide
Doug WilliamsUnited States
Francine provided a great tour. It was especially interesting to see a bit of her hometown. She also helped us make taxi arrangements to Wendake and an early morning pickup to the bus station a few days later.
Libby EllisAdelaide, Australia
Francine not only showed us her city on a walking tour, she introduced us to the wonderful public transport system which we were able to take advantage of for the rest of our stay. A wonderful city and a great guide. Thank you.
Excellent service. Very nice persona
Bryan MarvisUnited States
Francine is simply a gem! She is a kind, charming, intelligent, and wonderful person to spend time with, and I would recommend her as a guide to all!
TOUR GUIDE RESPONSE: Thank you for your nice comments I hope your trip full feed your expectations Good luck in your next trip
Patricia DerricksonUnited States
Francine did an excellent job of answering questions and communicating prior to the tour, arrived at our meeting point as scheduled and completed all the points of interest we had requested and many, many more. She is very well educated in the culture and history of Quebec City and province, giving us much information on the area and sites as we toured. I would definitely use Francine again and would highly recommend her to those interested in the many benefits of a very personalized individual tour.
TOUR GUIDE RESPONSE: Thank you for your nice comments.It was a pleasure to be your guide Francine
Barbara AmbosUnited States
This was the first time we did a tour with Tours by Locals. We really enjoyed our three hour walking tour of Quebec City. Francine was very knowledgeable and enjoyed listening to her about the history of Quebec City. I would recommend requesting Francine.
Janet DePaulUnited States
Francine is an excellent guide. She is knowledgeable and disseminates information in an interesting and entertaining way. Have great advice on restaurants and things to do and see. Highly recommend her.
Sue KaufmanUnited States
Robert F.Greenville, SC, United States
Marion LillUnited States
This was the best tour I have ever been on, anywhere. My family members were also greatly impressed with the tour. The tour guide was knowledgeable, personable and accommodating. The tour the guide designed was a wonderful experience. Great stops, great treats for sale. (Homemade ice cream, candy, cider, maple syrup. Yummmm.) Beautiful scenery. A well timed and comfortable trip. From now on I will ALWAYS check tours by locals before I book anything else. Thank you Francine for a delightful day
TOUR GUIDE RESPONSE: Thank You Marion for your nice comments.It was a pleasure to be your guide
Joseph ProsserUnited States
I've been to Quebec City before and taken a bus tour. No comparison! Having Francine as a personal guide was like having a friend show us around. Her knowledge of the region is extensive and we enjoyed every little morsel she could give us. A bike race hindered our moving around in town, but getting to see some of the race was a plus. Had a nice lunch too. Francine tolerated my attempts to speak French, so I give her a perfect score. I just can't believe she has never tried poutine.
Douglas AltenbernNashville, TN, United States
Francine gave us an excellent overview of Quebec. Would recommend her to others.