Traveler Ratings of Private Tours In Modena Italy by Tour Guide Cinzia F.

Cinzia F.
  Modena Italy
Overall Rating:     about ratings


Patrick Whittingdale

United Kingdom
Rating

Tour: #224697, Bologna delicacies, unique and inimitable!, Bologna, Emilia-Romagna, Italy    view tour
Date: Sep 7/18

Excellent experience.

TOUR GUIDE RESPONSE: Thanks Mr Whittingdale!! Pay my warmest regards to your lovely family.

Don Brabston

United States
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: Sep 1/18

Cinzia is a delight. She accommodated my walking limitations very well. She is very knowledgeable and showed us some wonderful sights in Bologna.

TOUR GUIDE RESPONSE: Thank you so much! It was a great pleasure meeting you

Amy Kalman

Israel
Rating

Tour: #238779, Discover Byzantine Gold , Ravenna Mosaics and local traditional flavours ., Ravenna, Emilia-Romagna, Italy    view tour
Date: Aug 24/18

Cinzia is absolutely fantastic! Not only is she a fabulous guide, but she was kind and considerate and helpful in all our planning before the trip, taking into consideration that we were 4 generations which meant different needs and speeds for everyone. Ravenna is a gem, and Cinzia combines the history, the beauty and her vast local knowledge to make it an unforgettable experience. Anyone who has the opportunity to be guided by Cinzia will love it!

TOUR GUIDE RESPONSE: Thank you so much! It was a great honour being with you. Please pay my regards to your lovely family

Amy Kalman

Israel
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: Aug 22/18

Cinzia is absolutely fantastic! Not only is she a fabulous guide, but she was kind and considerate and helpful in all our planning before the trip, taking into consideration that we were 4 generations which meant different needs and speeds for everyone. Cinzia is knowledgable and great company - we had a fabulous day in Bologna with her. If you have the opportunity to be guided by Cinzia, grab it!!!

TOUR GUIDE RESPONSE: Thanks Amy! Meeting you and your family was simply marvelous

Jose Peña

Spain
Rating

Tour: #58842, Ravenna and Classe - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Aug 3/18

Fantastic guid showing a deep knowledge of mosaics

TOUR GUIDE RESPONSE: Grazie mille! It was a great pleasure

Alexandra Stewart

Australia
Rating

Tour: #167212, Emilia Romagna Gourmand: Parmigiano Reggiano, Traditional Balsamic Vinegar , Lambrusco Grasparossa Wine, Modena, Emilia-Romagna, Italy    view tour
Date: Jul 18/18

This experience was amazing! Our guide, Cinzia was exceptional. Her knowledge and itinerary were so far above expectations. The tour covered three very good foods/wines and the level of personalisation could not be beaten. At each place were treated like VIP's and had truly one-off experiences. Stefano, our driver was simply lovely and so courteous. The whole experience far exceeded our expectations. I would have no hesitation in highly recommending the tour and Cinzia. We would do it again.

TOUR GUIDE RESPONSE: Many thanks for your so kind review!! It was our pleasure to be with you and help you discover something extra of worth on your visit. We very much look forward to meeting you again. With kind wishes Cinzia and Stefano

Norman Dailey

United States
Rating

Tour: #66497, Full day tour of San Marino and Ravenna. Transportation included, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jul 13/18

Cinza is a very soft spoken, as such in a van communication is difficult. Thus on the ride to and from San Marino (1+ hour), it was pretty quiet and lacking background. Once in San Marino, she also passed us off to a local guide (no additional cost) who was much more animated. Time wise, San Marino was 2/3 of our tour and the balance was Ravenna. It was in Ravenna where Cinza became alive. The churches with the mosaics are beautiful, but Cinza knows details that took the tour to another level.

TOUR GUIDE RESPONSE: Thanks for your suggestion. I will do !

Thomas Mazzei

United States
Rating

Tour: #224697, Bologna delicacies, unique and inimitable!, Bologna, Emilia-Romagna, Italy    view tour
Date: Jun 30/18

If there were a higher rating than five stars I'd give it! Cinzia was terrific. Extremely knowledgeable of the city, it's history and it's "secrets". The five of us, two couples and a teen ager, had an awesome day. The food tastings were great and Cinzia had everything arranged. By the way, if you want to learn of Bologna's secrets, you'll have to take Cinzias tour! Brava!

TOUR GUIDE RESPONSE: Grazie mille a Voi!! You are so kind and so lovely persons. I very much look forward to meeting you again!

Karen Safrit

United States
Rating

Tour: #167212, Emilia Romagna Gourmand: Traditional Balsamic Vinegar , local tastings and Ferrari Museum, Modena, Emilia-Romagna, Italy    view tour
Date: Jun 13/18

TOUR GUIDE RESPONSE: Many thanks Karen! Your family is marvelous and I am waiting for you back soon!

James Lagattuta

United States
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: Jun 4/18

Outstanding, knowledgeable & personable! Learned so much about the culture & history of Bologna. Thank you so much!

TOUR GUIDE RESPONSE: Thanks!! It was a great pleasure! I learnt a lot (you know why!) :))

William Waddill

United States
Rating

Tour: #149437, Bologna in Depth, Bologna, Emilia-Romagna, Italy    view tour
Date: Jun 2/18

Cinzia was terrific! Amazing knowledge of the history of Bologna, its amazing food heritage, and the best places to see in the old town. Took tour with my wife and 2 college aged daughters. Bologna has an incredible old town, larger than we expected, very clean. Cinzia is a terrific storyteller too - she made the 4 hour tour very enjoyable and informative. Would recommend her to anyone interested in a great tour of Bologna!

TOUR GUIDE RESPONSE: Thank you so much!! It was my pleasure , I loved your interest. I very much look forward to meeting you again in Emilia Romagna. All the best !

Jake Wager

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: May 28/18

Cinzia provided a very informative tour. The mosaic's beauty truly speaks for themselves but the history surrounding them do not. Her explanation of how these particular sets of mosaics came to be added, tremendous context and made the mosaics not merely a fascinating tale about art but also a visual display of history. We came away with a far greater appreciation of Ravenna's role during a critical point in western history. He also shared with us contemporary information about Ravenna. Thanks

TOUR GUIDE RESPONSE: THANKS!!! I very much look forward to meeting you again. With kind wishes

Timothy Crist

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: May 26/18

Our guide, Cinzia, provided a wonderful 3-hour walking tour of Ravenna's mosaics, beginning with Galla Placidia and Basilica di San Vitale. She shared her love for Ravenna while helping us understand and interpret the magnificent mosaics. Highly recommended.

TOUR GUIDE RESPONSE: Many thanks for your kind review! My sincere regards

Elizabeth Campbell

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: May 24/18

TOUR GUIDE RESPONSE: Many thanks for your kind review! It was my pleasure to be with you and Katie, so happy if you discovered something extra worth on your visit. All the best and a big hug!

Kirk Parr

United States
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: May 16/18

Our tour of Bologna with Cinzia was simply superb . She has a wonderful way of bringing the history , art and architecture to life with her knowledgeable and enthusiastic commentary. The pacing of our tour was perfect- a leisurely walk with plenty of time for her to answer our multitudinous questions ( is there anything you DON'T know, Cinzia ?),for us to take photos, and time for breaks when necessary . If you go to Bologna, Cinzia is THE guide you want!

TOUR GUIDE RESPONSE: Wow!! You get me embarrassed! Too much! Thanks Sharon and Kirk

Kirk Parr

United States
Rating

Tour: #58842, Ravenna and Classe - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: May 14/18

Cinzia was the perfect guide. She is deeply knowledgeable about the history and sights in Ravenna, and shares her knowledge with great enthusiasm. She is wonderfully experienced regarding the best times to visit the attractions, the best locations from which to get the best perspectives and photographs possible , and her personal relationships with the staff at many of the monuments helped us breeze through lines in an unobtrusive way. She is a real insider- the best anyone could hope to have as a guide!

TOUR GUIDE RESPONSE: Thank you so much! I loved your interest

Mary Coleman

United States
Rating

Tour: #229701, Afternoon Half Day Guided Tour in Ravenna, Ravenna, Emilia-Romagna, Italy    view tour
Date: May 10/18

Our tour of Ravenna was fabulous! Cinzia was a wonderful guide. Very knowledgeable, interesting and pleasant to be with. We learned so much about the history of the town, the churches and the mosaics. I highly recommend taking the private tour with an experienced guide.

TOUR GUIDE RESPONSE: Thank you very much!! The pleasure was mine!

Valerie Cole

Australia
Rating

Tour: #58842, Ravenna and Classe - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: May 9/18

Cinzia is an excellent guide with a wealth of knowledge about Ravenna and the sites that we visited. It was a pleasure to spend the day with her learning about the history and culture of Ravenna and its mosaics. Thanks so much for a wonderful experience!

TOUR GUIDE RESPONSE: Thanks Valerie!! The pleasure was all mine. You are a marvellous person! I wish you all the best and hope to see you back soon

Thomas Costello

United States
Rating

Tour: #66497, Full day tour of San Marino and Ravenna. Transportation included, Ravenna, Emilia-Romagna, Italy    view tour
Date: Apr 18/18

We had our tour with Cinza on April 18 and we had a lovely time. She was very knowledgeable and my children (Age 10 and 13) really enjoyed the stories that she told us. She made the tour very educational and entertaining for us. Thank you!! The Costello Family

TOUR GUIDE RESPONSE: Dear Thomas, thanks so much! The Costello family is marvelous!!!

Erin Candelaria

United States
Rating

Tour: #167212, Emilia Romagna Gourmand: Parmigiano Reggiano, Traditional Balsamic Vinegar , Coldmeats or Wines, Modena, Emilia-Romagna, Italy    view tour
Date: Apr 14/18

Absolutely perfect!!! The tours were perfect and Cinzia and Paulo were the best. Very professional, easy to talk to, and extremely knowledgeable. Would have given them 10 stars if possible. Highly recommend

TOUR GUIDE RESPONSE: Thank you so much!!! It was our pleasure!

Sandra Valela

Newton, NJ, United States
Rating

Tour: #167212, Emilia Romagna Tour: Parmigiano Reggiano, Traditional Balsamic Vinegar in Modena and Bologna walking tour., Modena, Emilia-Romagna, Italy    view tour
Date: Mar 22/18

My husband and I had a great tour with Cinzia, I would give her 10 stars.She was a wonderful guide.A++I would definitely contact her again for another tour next time.We have used Tours by Locals a number of times and we are never disappointed.You will make your trip a dream to remember with them .Thank you again Cinzia it was a pleasure meeting you.We loved seeing Bologna with you** Grazie, Sandra Valela.

TOUR GUIDE RESPONSE: Dear Sandra , thank you very much ! I loved every minute with you and your husband. Siete tanto simpatici ! Tornate presto ! A big hug

Pamela Lodish

United States
Rating

Tour: #229701, Afternoon Half Day Guided Tour in Ravenna, Ravenna, Emilia-Romagna, Italy    view tour
Date: Mar 11/18

Cinzia is an amazing guide. She is so so knowledgeable. We couldn't have had a more perfect tour of the mosaics in Ravenna. We were so lucky that she was free to take us on a four hour tour in Bologna on Saturday and a long afternoon in Ravenna the next day. She met us at a local restaurant that she recommended to us and the lunch was great too.

TOUR GUIDE RESPONSE: It was a great pleasure the time with you and your family. I loved your interest and knowledge. Thanks a lot!

Pamela Lodish

United States
Rating

Tour: #149437, Bologna in Depth, Bologna, Emilia-Romagna, Italy    view tour
Date: Mar 10/18

Cinzia was so so knowledgeable about Bologna and its history. She showed us so many wonderful places and told us very interesting stories. We were enchanted the entire 3 1/2 hours of our tour. She arrived at our hotel right on time and was happy to include two additional folks that we added at the last minute. You can't do any better when engaging a guide in Bologna.

TOUR GUIDE RESPONSE: Thank you very very much!!!

Maria Luisa Brooke

Switzerland
Rating

Tour: #229701, Afternoon Half Day Guided Tour in Ravenna, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jan 27/18

We had an absolutely great tour. Cinzia is very knowledgeable and charming. She loves her own town and is very good at bringing her knowledge to interested people. It was very pleasant for all of us to spend the afternoon with her discovering the beautiful sites that Ravenna has to offer. A big thank you to her!

TOUR GUIDE RESPONSE: Grazie Maria Luisa ! It was a great pleasure the time with you and your friends . Thanks so much !

Danielle Nazarian

United States
Rating

Tour: #58842, Ravenna and Classe - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Oct 21/17

She was really wonderful, amazing, warm, fun and very informative and knowledgeable. I highly recommend her.

TOUR GUIDE RESPONSE: Thanks and a big hug! I am very looking forward to meeting you again

Danielle Nazarian

United States
Rating

Tour: #149437, Bologna in Depth, Bologna, Emilia-Romagna, Italy    view tour
Date: Oct 19/17

She was really wonderful, amazing, warm, fun and very informative and knowledgeable. I highly recommend her.

TOUR GUIDE RESPONSE: Thanks so much Danielle!!

Janet W Smith

United States
Rating

Tour: Bologna private walking tour. Culture and luxury tour, Bologna, Emilia-Romagna, Italy
Date: Oct 17/17

I had a wonderful afternoon with Tours By Locals guide Cinzia Fabbri in the historic city of Bologna. I was given an insider's view of the important places and stories of the city center. The power plays, important personalities, and realities of a merchant society through the ages was presented to me as we walked in and around palazzi, churches, and the huge market area (quadrilattero). Grazie, Cinzia, and grazie, Tours By Locals! Rating: 5 Janet Smith Philadelphia, USA

TOUR GUIDE RESPONSE: Thanks very very much !

Rob Frasene

United States
Rating

Tour: #188060, Guided tour in Parma, refined and elegant "Little Capital", Parma, Emilia-Romagna, Italy    view tour
Date: Oct 10/17

Cinzia was delightful. She really knows Parma and introduced us to many things that we would have missed on our own. Her knowledge of art and Parma history is very impressive.

TOUR GUIDE RESPONSE: Thanks Rob! It was a pleasure the time with you and your wife. Enjoy Italy!

Milo Barrera

United States
Rating

Tour: Ravenna, a full immersion in mosaics for 6 people., Ravenna, Emilia-Romagna, Italy
Date: Oct 9/17

We were in Ravenna Mon Oct 9 Cinzia was our guide. We had fabulous very instructive tour. All of us on tour have great interest in history. Her knowledge was very helpful in expanding our knowledge. She was very patient with our group allowing 3 elderly people sufficient time for navigation. Her English very good. I personally would have liked her to speak louder, but volume was not a problem for the other 5 people in our group. We were unanimous in our opinion. Excellent tour, excellent guide.

TOUR GUIDE RESPONSE: Thanks very much! It was a great honour meeting you and you marvellous family

Maurice S.

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Sep 29/17

Excellent and charming Ravenna experience. Cinza made our visit to Ravenna special. She loves this city and it shows when she explains its beauty. On top of all she recommended fantastic restaurants. Highly recommended guide.

TOUR GUIDE RESPONSE: Wow! Thanks very much Maurice!

Pete Elms

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Sep 25/17

We were two couples on this tour and another with. Cinzia. She is very personable making everyone feel comfortable asking questions. Her knowledge of Ravenna and its history is amazing. She takes time to explain everything that we saw and adds interesting stories (some personal) to make the whole tour experience extremely enjoyable. She is very happy to accommodate minor changes and times in order fit into your schedule. Highly recommend and would certainly sign up with Cinzia again should our travels br

TOUR GUIDE RESPONSE: Thanks!!

Pete Elms

United States
Rating

Tour: #149437, Bologna in Depth, Bologna, Emilia-Romagna, Italy    view tour
Date: Sep 23/17

We were two couples on this tour and another with. Cinzia. She is very personable making everyone feel comfortable asking questions. Her knowledge of Bologna and its history is amazing. She takes time to explain everything that we saw and adds interesting stories (some personal) to make the whole tour experience extremely enjoyable. She is very happy to accommodate minor changes and times in order fit into your schedule. Highly recommend and would certainly sign up with Cinzia again.

TOUR GUIDE RESPONSE: Oh...Thanks very much!!! It was a such great pleasure

Susan Curran

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Sep 21/17

Cinzia was the best imaginable guide for the short time we had to spend in Ravenna! She was responsive to our questions, and very knowledgeable about the sites and their historical context. We could have listened to her for hours and hours. The fee for her tour offered some of the best value for money spent on our entire trip. You will not go wrong with booking one of her tours. We could have wandered the sites on our own, but her knowledge added so very much to our experience. Grazie mille!

TOUR GUIDE RESPONSE: Grazie a voi !!!

David Weekly

United States
Rating

Tour: Day trip to Ravenna, Ravenna, Emilia-Romagna, Italy
Date: Sep 16/17

Cinzia was outstanding. She filled in at the last minute for another guide and took care of us very well. She is extremely knowledgeable and fun to work with as a guide. We highly recommend Cinzia!

TOUR GUIDE RESPONSE: Thanks so much David! my warmest regards to your wife

James Mungo

United States
Rating

Tour: Modena For James Mungo, Modena, Emilia-Romagna, Italy
Date: Sep 15/17

Excellent tour----Modena is a small town that you would not expect to have much of interest. Our guide made the town's history come alive. Many interesting things were pointed out that if you went on your own you would never have seen.. I am a long time customer of tours by locals and would highly recommend them for any trip--large or small.

Kimra Hulgan

United States
Rating

Tour: #224697, Bologna delicacies, unique and inimitable!, Bologna, Emilia-Romagna, Italy    view tour
Date: Sep 12/17

TOUR GUIDE RESPONSE: Thanks very much!

Arnold Gellman

United States
Rating

Tour: #229701, Afternoon Half Day Guided Tour in Ravenna, Ravenna, Emilia-Romagna, Italy    view tour
Date: Sep 11/17

Cinzia gave us a tour of Ravenna on September 11 2017. She arrived very promptly at our hotel and immediately started providing us with information about the family that owned the hotel and their history in Ravenna. During our half day tour she mixed in local history with expert descriptions of the art and architecture of the historical site that we visited. We thank you for having such a wonderful guide on your staff 10/10 rating.

TOUR GUIDE RESPONSE: Thanks very very much!!!

Lindsay Southgate

United Kingdom
Rating

Tour: Ravenna and Basilica of St Apollinare in Classe - Mrs Southgate, Ravenna, Emilia-Romagna, Italy
Date: Sep 8/17

Cinzia is an excellent guide. Her knowledge is extensive and she has an engaging delivery style which brings everything to life. She was careful to accommodate all the differing requirements of our group of four, and also arranged an excellent location for lunch too! You will not be disappointed by a tour with Cinzia

TOUR GUIDE RESPONSE: Dear Lindsay, many thanks! It was a great pleasure

Karen Schiavone

United States
Rating

Tour: #229701, Afternoon Half Day Guided Tour in Ravenna, Ravenna, Emilia-Romagna, Italy    view tour
Date: Sep 7/17

Dan Mosca

United States
Rating

Tour: #121007, Mosaics Guided Tour and Cooking lesson in Ravenna, Ravenna, Emilia-Romagna, Italy    view tour
Date: Aug 28/17

So this was our second tour with Cinzia. It was both a cooking experience and a tour of the mosaics. Both experiences are inforgettable. If you want to experience Ravenna both in history and culture, this is the perfect combination. Cinzia offers both with the added benefit of charm and composure.

TOUR GUIDE RESPONSE: Oh Dear Dan, so many compliments! THANKS!!!!

Dan Mosca

United States
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: Aug 27/17

Cinzia, is great. She is knowledgeable and explains the history and and culture expertly. Not only is she helpful but Cinzia is personal and enjoyable to be with since she has an engaging personality. If you don't sign up for one of her tours, you will miss a great opportunity.

TOUR GUIDE RESPONSE: Thanks very much! A big hug and all the best to you and your lovely friends

Axel Vivian

France
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: Jul 31/17

Robert Levitt

France
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jul 28/17

It was a perfect tour. I learned alot and my guide was excellent. I would recommend.

TOUR GUIDE RESPONSE: Thank you Mr Levitt! It was a great pleasure

Mary-Beth Esser

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jul 7/17

Cinzia is an excellent guide-knowledgeable, personable, very approachable and someone who loves her city and wants to share all that is special about it. She made the history very present and was excellent at placing events in a larger time scale. Cinzia made good use of our time but never rushed. She was respectful of the times I wanted to take pictures. She also shared excellent and useful current, local information. Grazie molto.

TOUR GUIDE RESPONSE: Thank you so much Mary-Beth, I loved your interest and enthusiasm.

Robert Kagan

Fort Lauderdale, FLORIDA, United States
Rating

Tour: #229701, Afternoon Half Day Guided Tour in Ravenna, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jul 5/17

James Barber

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jul 3/17

Cinzia was vey knowledgeable about all the great mosaics and churches of Ravenna. It was a very interesting 3 1/2 hours. The town is quite nice and the food was fabulous. Cinzia was a wonderful guide.

TOUR GUIDE RESPONSE: Oh, thank you so much indeed!

Emi Takahara

United States
Rating

Tour: #229701, Afternoon Half Day Guided Tour in Ravenna, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jun 25/17

Cinzia was a wonderful guide! We learned so much from her about all of the mosaics and the history of the town of Ravenna. She gave us a great tip about attending an amazing choral concert in the Basilica that we wouldn't have known about and a great restaurant recommendation. I would highly recommend her.

TOUR GUIDE RESPONSE: Thanks Emi, it was a great pleasure meeting you and your mother. A big hug!

Nancy O'Connor

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jun 13/17

We all enjoyed this tour tremendously Cinzina was a font of knowledge and a wonderful entertaining tour guide

TOUR GUIDE RESPONSE: Thanks so much! You are marvelous!

Alison Wood

Winchester, United Kingdom
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jun 8/17

Cinzia was absolutely excellent. She is full of information and presents it in a delightful manner, really bringing the mosaics and buildings to life and putting them in historical context. She was also very helpful with local knowledge and recommendations, which added to our enjoyment of Ravenna and the surrounding area.

TOUR GUIDE RESPONSE: Thank you Alison! It was a great pleasure

Lynda Herring

United States
Rating

Tour: #149437, Bologna in Depth, Bologna, Emilia-Romagna, Italy    view tour
Date: May 23/17

Cinzia was beautifully organized for our tour of Bologna, contacting us two days in advance to confirm arrangements. Then, on the train, she gave us a preview of what we'd see and do. With her knowledge and talent, she helped us appreciate the wonderful facets of this large and slightly grubby city. It's history is fascinating, the food delicious, and the sites she showed us beautiful. We loved our day!

TOUR GUIDE RESPONSE: Many thanks Mrs and Mr Herring

Rick Goulian

United States
Rating

Tour: #188060, Guided tour in Parma, refined and elegant "Little Capital", Parma, Emilia-Romagna, Italy    view tour
Date: May 20/17

Cinzia was a fantastic tour guide. Extremely knowledgeable and personable. Highly recommend.

TOUR GUIDE RESPONSE: Thank you very much Rick and Mary !!

Glenn Moe

United States
Rating

Tour: #149437, Bologna in Depth, Bologna, Emilia-Romagna, Italy    view tour
Date: May 17/17

Cinzia's Tour of Bologna was excellent. She is a great historian who tells the history of the region with great knowledge and enjoyable stories. Cinzia is a natural teacher who made our 5 hours together go very quickly. She solicited our input before the tour and guided us around Bologna to many cultural, educational, and religious sites. We loved the experience of watching and participating in making pasta. I highly recommend Cinzia to anyone wanting an enjoyable and delightful tour of Bologna.

TOUR GUIDE RESPONSE: Many many thanks ! I loved your interest in art and history, time with you and your friends was a great pleasure. Thanks again!

Moanica Caston

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: May 15/17

Wow, oh wow!! Ravenna has 8 UNESCO Heritage sites and Cinzia took us on amazing tours of 5 of them. She is a such a natural storyteller and brings the stories and places to life. Following our tour, she directed us to the best piadina spot for a delicious bite. Ravenna is a small town, packed to the gills with beauty and history. So glad we had Cinzia to guide us!

TOUR GUIDE RESPONSE: Thank you so much Moanica! I loved your interested and attention. I had a great time with you!

Linda Prendergast

Australia
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: May 13/17

We were a party of six on a day trip from Bologna and we were all absolutely thrilled with our guide Cinzia, who is warm,friendly and incredibly knowledgable with an easy manner. She held our attention from the very start and engaged us during a tour which had us all awestruck by the incredible beauty of the Ravenna mosaics. I would highly recommend Cinzia and this Tour to anyone visiting the region.

Ellen Perl

United States
Rating

Tour: #188060, Guided tour in Parma, refined and elegant "Little Capital", Parma, Emilia-Romagna, Italy    view tour
Date: May 12/17

Cinzia is wonderful!! We have had two tours with her and recommend her to l of our friends and relatives. We give her the highest rating and then some!!!

TOUR GUIDE RESPONSE: Dear Ellen, millions of thanks!!! You are wonderful, not me!

Linda Prendergast

Australia
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: May 11/17

As first time visitors to Bologna we were so pleased we organized a walking tour to help us understand a little of the history and significance of this amazing city. Our guide Cinzia was unbelievably knowledgeable and conveyed that knowledge in a warm and friendly manner, I'm sure we ran overtime but at no stage were we rushed. I highly recommend Cinzia as a guide.

TOUR GUIDE RESPONSE: Thank you so much Linda!!

Beth Simone

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Apr 30/17

I took a tour recently with Cinzi F in Ravenna of the mosaics. She did an excellent job. She was extremely nice and very knowledgeable. I would rate her a 5. Thank you, Beth Simone

TOUR GUIDE RESPONSE: Many thanks!! It was a great pleasure

Wendy B.

Canada
Rating

Tour: #58750, Ravenna and Bertinoro , balcony of Romagna - Mrs Brodkin and friend., Ravenna, Emilia-Romagna, Italy    view tour
Date: Mar 21/17

Ryan Bogosta

United States
Rating

Tour: #224697, Bologna delicacies, unique and inimitable!, Bologna, Emilia-Romagna, Italy    view tour
Date: Mar 10/17

Cinzia was a fantastic guide and mixes the history of Bologna really well with the incredible food. There are several set appointments that create a unique experience and allow you to meet local shop owners and artisans. Only issue we ended up having was with the dinner recommendation. We would ask Cinzia to recommend a different dinner restaurant for her clients. The restaurant was completely empty at 9PM on a Friday and still proposed a cover charge. We ended up deciding to leave before ordering.

TOUR GUIDE RESPONSE: Dear Ryan, I feel very sorry for the restaurant. It is important for me to know about. Please, excuse me. Thanks!

Susan Doshier

United States
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: Mar 9/17

Cinzia was a fabulous guide. Very knowledgeable and very easy to understand. We feel we had a great overview of the city and are ready to return for more. Will highly recommend this tour and our guide. Just wish we had more time. Easy day trip from Florence.Thank you Cinzia!

TOUR GUIDE RESPONSE: Many thanks Susan! You and your family are marvelous...I will wait for you!!

Debra OGorman

United States
Rating

Tour: #58842, Ravenna and Classe - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Feb 22/17

Our family group of three generations had an unforgettable day with Cinzia. We enjoyed seeing the mosaics around Ravenna and stopping in to the mosaic shops and the piadina shop. Cinzia was knowledgeable and flexible with the itinerary. Her interpretation of the mosaics brought the biblical stories to life. She even arranged for a driver to take is to Classe. We would not have gotten as much out of the visit to Ravenna without her services.

TOUR GUIDE RESPONSE: Thanks!! It was a great pleasure the time with you and your lovely family.

Brian Barnes

United States
Rating

Tour: #167212, Emilia Romagna Gourmand: Parmigiano Reggiano, Traditional Balsamic Vinegar , Coldmeats or Wines, Modena, Emilia-Romagna, Italy    view tour
Date: Dec 21/16

Outstanding tour. Was on our honeymoon and wanted to see some of the food culture of Italy on a private tour. I highly recommend this as you get to see a little bit of everything in the heart of Italy's food center.

Lori Epstein

United States
Rating

Tour: #121007, Guided Tour and Pasta Cooking lesson in Casa Artusi for Mrs Epstein, Ravenna, Emilia-Romagna, Italy    view tour
Date: Nov 21/16

Cinzia did an excellent job planning our day. She picked us up at the hotel and off we went. We went to Ravenna and had a cooking class. So much fun!!! We had an amazing lunch. After lunch, we went to a winery for a tour and tasting. A well planned day. It was a pleasure to spend the day with Cinzia.

TOUR GUIDE RESPONSE: Thanks Lori! I am sure you and Rachel are very good Italian Chef ! It was lovely meeting you

Nancy Frehling

United States
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: Nov 2/16

Sharon Langman

United States
Rating

Tour: #224697, Bologna delicacies, unique and inimitable!, Bologna, Emilia-Romagna, Italy    view tour
Date: Oct 27/16

Definitely 5 out of 5 in all respect. Exceptional tour guide .

TOUR GUIDE RESPONSE: Thank you so much!!

Jamie Mckenna

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Oct 26/16

Cinzia made our trip to Ravenna absolutely unforgettable. She is extremely knowledgeable, full of interesting stories and an absolute pleasure to spend time with. Without Cinzia's guidance, our experience and understanding of Ravenna's rich, sacred art and history would have been flat and superficial. We are so happy to have had you with us and we can't THANK YOU enough, Cinzia, for making our trip so special! ~Jamie & James from Montauk

TOUR GUIDE RESPONSE: Thank you very, very much ! You are wonderful!

Gail Fujisawa

United States
Rating

Tour: #66497, Full day tour of San Marino and Ravenna for Gail Fujisawa Group of 7, Ravenna, Emilia-Romagna, Italy    view tour
Date: Oct 17/16

Our tour of San Marino and Ravenna from the ship port was terrific. Cinzia was very knowledgeable and passionate about both sites. She arranged for a van/driver as part of the package she put together for 6 of us. Ship excursions did EITHER Ravenna OR San Marino. We were able to do both with Cinzia which was our goal. Definitely recommend using Cinzia for a wonderful visit to this beautiful area of Italy. It was a perfect blend of history, practical knowledge, and entertainment! Would use her again.

TOUR GUIDE RESPONSE: Thanks Gail!

Terena Perryment

United Kingdom
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: Oct 16/16

This was just right for our group of 7 ladies. Cinzia gave us a very informative and interesting overview of Bologna . We were very impressed by her relaxed manner and thoroughly enjoyed the tour.

TOUR GUIDE RESPONSE: Thanks Terena! So kind!!

Catherine Delmonico

United States
Rating

Tour: #167212, The 3 kings of Emilia Romagna: Parmigiano Reggiano, Prosciutto and Aceto Balsamico di Modena, Modena, Emilia-Romagna, Italy    view tour
Date: Oct 11/16

We had such a great day with Cinzia in the Emilia Romagnia area. She was very knowledgeable about each of our 3 stops, and was accommodating from the very first email. The 3 stops: Parmisiano Reggiano, balsamic vinegar, and proscuitto...all were excellent tours. Thank you!

TOUR GUIDE RESPONSE: Thank you Catherine ! It was a great pleasure meeting you and your family.

Dawn C.

United Kingdom
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: Oct 7/16

Our tour of Bologna with Cinzia was a perfect introduction to the city...it's amazing history, architecture and art. It was so lovely to learn from somebody who is so knowledgeable and has such a passion for the region. There was so much to discover all beautifully described by Cinzia, at the perfect pace to take in the information whilst marveling at the beautiful city. We experienced so much during our short stay in Bologna thanks to Cinzia's excellent tour and recommendations. Thank you!

TOUR GUIDE RESPONSE: GRAZIE!!! You have been marvelous

Paul Kastin

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Sep 23/16

Cinzia is a pleasure to be with and has as complete a body of knowledge as two art history majors (my wife and myself) could want. I did suggest to her that she might consider starting with Sant' Apollinare Nuovo and then going to the mausoleum of Galla Placidia, finishing with the very best, San Vitale. We did the reverse and starting with the best leaves the rest of the visit somewhat less impactful.

TOUR GUIDE RESPONSE: Thanks for your suggestion, very helpful for my job.

Michael Gooldrup

United States
Rating

Tour: #58842, Ravenna and Classe - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Sep 22/16

I spent a wonderful day in Ravenna during September. Cinzia is a lovely person, with a wonderful personality. Her love for her city was evident from the passion through which she explained and described the beautiful works of mosaic art that are abundant in Ravenna. Cinzia is very knowledgeable, and her tour is packed with information and incredible things to see and experience. I whole heartedly recommend this tour and Cinzia as the guide.

TOUR GUIDE RESPONSE: Dear Michael, it was such great pleasure ! an enormous thanks!!

Amy Martell

United States
Rating

Tour: #167212, The 3 kings of Emilia Romagna: Parmigiano Reggiano, Prosciutto and Aceto Balsamico di Modena, Modena, Emilia-Romagna, Italy    view tour
Date: Sep 16/16

Great tour and great guide....we loved all the stops and felt that they were not touristy.

TOUR GUIDE RESPONSE: Thank you so much !

Lisa Cousins

Australia
Rating

Tour: #98151, Admire Ravenna Mosaics and make you own mosaic souvenir!, Ravenna, Emilia-Romagna, Italy    view tour
Date: Aug 27/16

Really enjoyed our tour with Cinzia who made the mosaics come alive. Enjoyed the history of the mosaics and all the places seen. Enjoyed the mosaic class as well. Highly recommended. Thanks again.

TOUR GUIDE RESPONSE: Thanks Lisa!!

Nancy Noel

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jul 18/16

Cinzia, a cheerful , delightful and extremely knowledgeable tour guide! We were taken back to 5&6 cent. era in Ravenna. She explained so much that we never would have known had she not been our guide. The early Christian history and symbolism was fascinating as she brought it all to life for us with artistic and historic descriptions of the marvelous Mosaics. These are not to be missed!

TOUR GUIDE RESPONSE: Oh Nancy! Very precious words!! You make me so happy! Thanks!!!

Margaret Schottler

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jul 6/16

We loved Cinzia! She shared her knowledge of the mosaics and her love of Ravenna.

TOUR GUIDE RESPONSE: Thanks Margaret ! It was a so great pleasure !

Rhoderick S.

Philippines
Rating

Tour: #149437, Bologna in Depth, Bologna, Emilia-Romagna, Italy    view tour
Date: Jun 28/16

The only way to explore Bologna in depth is to be with a knowledgeable, passionate local. We were lucky to have Cinzia with us. Well done, very pleasant and interesting day!

TOUR GUIDE RESPONSE: Thanks Rhod! You and your wife are marvellous!

Linda Krueger

United States
Rating

Tour: Enjoy Ravenna by Bike - Full day tour, Ravenna, Emilia-Romagna, Italy
Date: Jun 23/16

5 out of 5!!! We had a wonderful time with Cinzia, whose knowledge of the mosaics at Ravenna was exceptional. I cannot recommend this tour highly enough! Linda Krueger, Lake Zurich IL

TOUR GUIDE RESPONSE: Thank you so much!! What a great honour your words !

Angela M.

Lightwater, United Kingdom
Rating

Tour: #229701, Afternoon Half Day Guided Tour in Ravenna, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jun 22/16

Cinzia gave us an amazing tour. Her knowledge of the history and the sites in Ravenna was excellent. She made it most interesting and instructive.

TOUR GUIDE RESPONSE: Dear Angela, many thanks! It was a pleasure meeting you, your husband and your friends. I am really grateful for your attention and review.

Alan Lux

Australia
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: Jun 13/16

TOUR GUIDE RESPONSE: Thank you very much !!

Debra Lorenz

United States
Rating

Tour: #188060, Guided tour in Parma, refined and elegant "Little Capital", Parma, Emilia-Romagna, Italy    view tour
Date: Jun 8/16

Cinzia was a wonderful tour guide. She had a wealth of information and history of the area. I would recommend her for your tour of Parma

Shirley M.

Panama
Rating

Tour: #149437, Bologna in Depth, Bologna, Emilia-Romagna, Italy    view tour
Date: May 28/16

Very knowledgeable guide. We learned so much from her, and discovered hidden treasures in this beautiful city

TOUR GUIDE RESPONSE: Thanks Mrs & Mr Mizrachi, it was my pleasure and privilege. You are so appreciative and interested in History and Art.

Robert Armijo

United States
Rating

Tour: #229701, Afternoon Half Day Guided Tour in Ravenna, Ravenna, Emilia-Romagna, Italy    view tour
Date: May 2/16

Cinzia is a wonderful guide and thanks to her we really enjoyed our tour. The old town is beautiful, with a long history, and the tour was definitely the best way to see it.

TOUR GUIDE RESPONSE: Thanks Robert! It was a great pleasure also for me!

Perry Ferrer

Philippines
Rating

Tour: #167212, The 3 kings of Emilia Romagna: Parmigiano Reggiano, Prosciutto and Aceto Balsamico di Modena, Modena, Emilia-Romagna, Italy    view tour
Date: Apr 28/16

Our gastronomic tour of Modena was highly enjoyable and informative thanks to our lovely guide Cinzia, who organized the entire day. The tour offered a delicious sampling not only of the different products of the region but also the rich culture and traditions that have kept their industries alive all these years. We happily stuffed our purses with enough Parmesan cheese, balsamic vinegar and prosciutto to last us a whole year! But the memories we will carry home from that day will stay with us forever.

TOUR GUIDE RESPONSE: Dear Perry , thank you so much!

Richard Hoch

United States
Rating

Tour: BOLOGNA: city centre guided tour - (classic tour), Bologna, Emilia-Romagna, Italy
Date: Apr 22/16

Cinzia was very professional and knowledgeable about the region. We all felt this was time well spent to get to know Bolonga and better understand Italian culture. We also preferred the intimacy and flexibility of a small tour. Even for one traveling alone this type of tour is an excellent value.

TOUR GUIDE RESPONSE: Thank you so much! It was really a great pleasure meeting you.

Marianne H.

United States
Rating

Tour: #149437, Bologna in Depth, Bologna, Emilia-Romagna, Italy    view tour
Date: Apr 15/16

Cinzia is a lovely, gentle guide who is very knowledgable about art. We learned a great deal from her and are looking forward to reading more about the artists and their work when we go home.

TOUR GUIDE RESPONSE: Thank you very much Mrs Houston!

Diane Seed

Italy
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Mar 16/16

TOUR GUIDE RESPONSE: Thanks!

Valentina Esteve

United Arab Emirates
Rating

Tour: #76868, A walking tour in Bologna: the red, the fat and the wise, Bologna, Emilia-Romagna, Italy    view tour
Date: Dec 3/15

Cinzia arrived punctually at our hotel at the allotted time. She was professional, knowledgeable and charming. She led us off the beaten track and told us stories. She gave us background facts with obvious affection for her subject and demonstrated a gentle sense of humour. We recommend her wholeheartedly.

TOUR GUIDE RESPONSE: Thanks Valentina!! Please pay my regards to your lovely friends.

Michael Wolfson

United States
Rating

Tour: #149437, Bologna in Depth, Bologna, Emilia-Romagna, Italy    view tour
Date: Nov 17/15

This was an excellent tour. It covered principal sites in Bologna, including social, cultural and artistic, as well as historic and political, aspects. Our guide Cinzia was informed, artculate, considerate and with a good sense of humor (her English may not have been fully fluent, but she was clear and with good vocabulary, grammar, pronunciation and command of idiom). This is excellent introduction to Bologna and I recommend it.

TOUR GUIDE RESPONSE: Many thanks Mr Wolfson!

Thomas Guarnieri

United States
Rating

Tour: A Taste of Ravenna, Ravenna, Emilia-Romagna, Italy
Date: Oct 19/15

Wonderful. Not to be missed.

TOUR GUIDE RESPONSE: Oh! Many thanks!!

SAndra Larsen

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Oct 12/15

A wonderful tour with a very knowledgeable guide. It is her city and she loves it. Showed us animals, persons and symbols in the mosaics that we would have missed. And the piandina was the best! Walked through the city not missing any of the important sites, worth every penny.

TOUR GUIDE RESPONSE: Dear Sandy, very kind of you! Thanks!! You make me very happy

Ronald Kaiserman

United States
Rating

Tour: A Taste of Ravenna, Ravenna, Emilia-Romagna, Italy
Date: Oct 10/15

With a warm personality and a thorough knowledge of the history, buildings, and art of Ravenna, Cinzia made our visit superb. We did not realize the time, with such an absorbing tour of the churches and their remarkable mosaics. We were sorry when she left us, because we wantes to see more, since she made us so enthusiastic about the places she took us to.

TOUR GUIDE RESPONSE: For me it was a great pleasure the time with you ! Many thanks!

Alan Anderson

Canada
Rating

Tour: #58842, Ravenna and Classe - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Oct 9/15

Cinzia was amazing. She has an encyclopedic knowledge of Ravenna and all of the churches with their Mosaics. She answered lots of questions and provided background to make the visit more fascinating. She was personable and friendly about living in Ravenna and in Italy. We saw everything we wanted and more. I can't recommend enough that you include Cinzia as your guide in Ravenna or Bologna.

John Capone

United States
Rating

Tour: #188060, Guided tour in Parma, refined and elegant "Little Capital", Parma, Emilia-Romagna, Italy    view tour
Date: Sep 23/15

Our guide was very knowledgeable and informative. Her tour pace was perfect with nearly continuous comment and conversation. We hit the Parma highlights and received considerable history and background for each. Highly recommended.

TOUR GUIDE RESPONSE: Many thanks!

John Green

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics for Mrs and Mr Green . September 17 - 1 pm, Ravenna, Emilia-Romagna, Italy    view tour
Date: Sep 17/15

We had a wonderful time with Cinzia! She is very knowledgable and a most pleasant person.

TOUR GUIDE RESPONSE: Many thanks Mr Green ! It was a great pleasure meeting you and your wife

J. Scott Sykora

Chicago, IL, United States
Rating

Tour: #58842, Ravenna and Classe - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Sep 11/15

Cinzia is very knowledgeable and very charming - a true professional who loves her home city of Ravenna.

TOUR GUIDE RESPONSE: Many thanks!! It was such a great pleasure meeting you and your wife!

Yuri Fridman

Glenview, ILLINOIS, United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Sep 10/15

The tour of Ravenna with Cinzia was a true highlight of our Italy trip. The historic churches and their beautiful mosaics were shown to us by the knowledgeable and enthusiastic guide. We learned about the city history and restoration works. Cinzia also showed us the art and studies of today's mosaics creators. The three hours passed just too quickly... Hope to come back some day, to see and hear more. Thank you, Cinzia!

TOUR GUIDE RESPONSE: Thank you! I am really grateful for your kind words. It was a precious exchange!

Ann Marie Montecuollo

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Aug 29/15

This was a wonderful experience. Brava Cinzia!

TOUR GUIDE RESPONSE: GRAZIE!!!

Charles Ferraro

United States
Rating

Tour: #66497, Full day tour of Ravenna and San Marino Mr Ferraro, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jul 26/15

She was fantastic. Put her at the top of the list.

TOUR GUIDE RESPONSE: OH!! Many many thanks!!

Michael M.

United States
Rating

Tour: #58750, Ravenna - Eternal Mosaics, Ravenna, Emilia-Romagna, Italy    view tour
Date: Jul 20/15

My daughter and I had a wonderful tour with Cinzia in July 2015. We drove in from Florence. Cinzia arranged to meet us and help us find a good parking lot. She modified our tour so that we would not be outside for any extended length of time in exceptionally warm weather (100+ degrees F). We still visited all the places we wanted to see. She was very knowledgeable, and friendly, and her English was excellent. We definitely would recommend her to others.

TOUR GUIDE RESPONSE: Dear Mr Muller, many many thanks! It was wonderful the time with you and your lovely daughter. Hoping see you back soon in Emilia Romagna!!