Richard MoskowUnited States
The best tour guide I have had an excellent experience driver and knows where to go and when to go couldn't say it any better.
Edward ZwerlingUnited States
William RathbunUnited States
Juan Carlos spoke excellent English and provided good information during our all day tour of Santiago and Valparaiso. His car provided comfortable transportation for 2 couples plus our luggage, 4 large suitcases plus carry on. We enjoyed our tour and time spent with Juan Carlos.
Christine HarveyUnited States
Let me start by saying there were some positives to this tour. Juan Carlos was knowledgeable and the part of the tour that we accomplished was scenic. We were getting off a ship that day so things were chaotic and Juan Carlos was flexible as we tried to plan the day. I think the biggest issue was his time management skills and setting realistic expectations for the tour. So as it was we did not get to the winetasting and he got us to the airport later then requested. I would not use him again.
TOUR GUIDE RESPONSE: .
Beth ZoneraichUnited States
We had a wonderful afternoon with Juan Carlos. He was on time, showed us exactly the things we wanted to see and was very informative throughout the afternoon. We would seek out doing another tour with him if we had more days in Santiago.
Jim McStravickUnited States
Had the pleasure to be with Juan Carlos for 3 days from the pickup at the hectic Santiago Airport (nice to see our name and Juan Carlos after getting our bags) to Valparaíso and Vira Del Mar and on to the cruise ship at San Antonio. Having successfully used tours by locals in other countries, we would rank Juan Carlos as the best having a broad knowledge of Chilean history, geography, politics, wines, and exciting locations not frequented by tour buses. Thanks Juan Carlos
Jim McStravickUnited States
Edmund LeeUnited States
Juan Carlos was knowledgeable and friendly, and taught me a lot about the city outside of the horseback ride. Would recommend to anyone looking for a local guide.
Peter WalshUnited States
Juan Carlos gave my wife and I a six-hour private tour of Santiago. He was extremely knowledgeable and able to answer all of our various questions. His pricing was reasonable and we found the tour to be an outstanding value. I would recommend that anyone interested in Santiago book a tour with Juan Carlos.
Jessie HochUnited States
What a great guide! He was able to put together a custom tour that would accommodate our shortened time frame. He picked perfect wineries for us as well as a great local restaurant. His knowledge of the area and history of the wine region was impressive and added to the each stop. Would recommend booking a tour with Juan Carlos!
Patti PooleNew Zealand
Juan was an exceptional guide. I really appreciated his extensive knowledge about Chile's history, economy, social situation and international relations. He delivered this with good humour and was an engaging and thoughtful host.
Today, we had a great time with Juan Carlos when visiting Vina del Mar and Valparaiso. He was kind and so knowledgeable not only about these two towns but also about Chile history and by extension South American history. He was on time at our meeting spot and his courtesy is amazing. I gladly and warmly recommend him to any person wanting to do a smart and enjoyable tour in Santiago, Valparaiso and Vina del Mar.
TOUR GUIDE RESPONSE: You are awesome!! Very nice time shared altogether.... Those empanadas were epic!!! Thanks a lot... God bless you!!
Kathleen WilsonUnited States
A very informative and complete overview of Santiago. Juan Carlos has strong knowledge of the city, it's history and interesting facts. He was very adept in navigating the traffic and guiding us along safely during the walking portions. He was very attentive to make sure the activities matched interest. Organized, well timed and very personable guide. Highly recommend Juan Carlos!
Shawn AndrewsUnited States
Nita NicUnited States
We had a wonderful day with Juan Carlos driving along the coast (Valparaiso to Zapallar) to take a fisherman boat to see penguins on the protected penguin island! Juan Carlos was very knowledgeable about the towns we drove through and Chile in general, and we enjoyed talking with him. He was flexible in that we requested to stop along the way to eat seafood empanadas before our excursion, and we also had some free time to explore the beach. We highly recommend Juan Carlos for a customized experience.
TOUR GUIDE RESPONSE: Thanks for your comment!!
Sharon LoreeUnited States
Excellent Guide. He was timely, knowledgeable and we would definitely hire him again. Our friends stayed over and hired him for another day.
Joan PageUnited States
Juan Carlos was an excellent guide. We arrived in Santiago on a day many of the roads in the downtown area due to visiting dignitaries. This required alternating the planned tour which Juan Carlos did excellently. We did a bit more walking than originally anticipated but we saw everything we had hoped to see and more.
Leslie SchaeferUnited States
Juan Carlos is absolutely terrific guide. His English was excellent, his knowledge of Valapariso where he took us was complete. We spent the day looking at beautiful sights, interesting parts of the city, and had a spectacular lunch with one of the best views we have ever seen. Simple a fantastic tour.
Stuart GarretteUnited States
Juan Carlos was EXCELLENT. Good English and a good and thoughtful guide. He communicated the whole way with interesting history and commentary. We made many changes prior to the start of trip due to flight issues and he was most helpful in managing expectations. We actually changed our route 24 hours before the start. We were two senior couples with a lot of concern with being worn out - but Juan Carlos was a great listener and very interesting guide who listened and gave us memorably tour.
Susan HuttonWichita, KS, United States
Juan tour was amazing and memorable as we visited Santiago’s top sights giving us local insight into historical and modern sites alike. He was very knowledgeable and professional. Perhaps the most memorable parts of the tour were La Vega Central Market and Mercado Central, which in my opinion is the cultural heritage of the city. This indeed was an unforgettable tour as we explored Santiago, visiting legendary landmarks and impressive monuments in topnotch transportation with an expert guide.
Kevin CreamerUnited States
Our walking tour with Juan Carlos was truly a five-star experience. He made great suggestions while we were planning the tour, was flexible on the day of, and we got to visit three distinct neighborhoods all on foot as requested. The stop for Pisco Sours and all his knowledge about local culture history and politics were the icing on the cake.
Pamela DavisUnited States
Juan Carlos was very accomodating, responsive, and knowledgeable and his car was very comfortable and clean. However, we were scheduled to visit a winery and we didn't. I thought perhaps I remembered the tour itinerary incorrectly, but when it was over and i checked, there was a winery tour scheduled which didn't take place. I
TOUR GUIDE RESPONSE: Ohh.. You are right Pamela!! When I read the itinerary a winery stop was included however I failed to do it because I was convinced it was not... I'm very sorry friends for being forgotten that stop.!! I thought I was doing right.. I never realized of skipping something during our tour. I have been overwhelmed tour after tour day after day that I really missed the winery without any conciousness of doing something wrong. My apologize again dear Pamela for this. My stress level is warning me....
Ed JablonskyUnited States
Ed JablonskyUnited States
Ed JablonskyUnited States
Howard GottliebUnited States
Cherry WilliamsUnited Kingdom
Another great day with Juan Carlos. He adjusted his departure time to accommodate our need to be back by 5:00pm. The day itself was interesting and we were happy to have done the tour. Worth seeing once but it is unlikely we would go back. If you are interested in the area I would highly recommend Juan Carlos for the tour.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Juan Carlos was ready and waiting for our group on arrival. We had a great day touring Santiago. He took us to a local fish restaurant for lunch which everyone enjoyed. I wish we had not been so tired after our all night flight but it was a great way to spend the day until we could check into our hotel. Juan Carlos was very quick to answer any questions beforehand and made the planning of the trip extremely easy. I would not hesitate to recommend him to others.