Delva Deauna-LimayoUnited States
Excellent tour guide
TOUR GUIDE RESPONSE: Thanks Delva. Enjoyed meeting you & specially spending time with your mum.
Bruce PincheonUnited States
Julie did a great job and thoroughly knew her way around and found us delightful diversions and was very adaptable. You won't go wrong with Julie.
TOUR GUIDE RESPONSE: Thanks so much for your kind words!
Arthur SchwabUnited States
Pleasant half day afternoon tour with a knowledgeable and personable guide. ajs
TOUR GUIDE RESPONSE: Thanks so much. I hope the weather stays glorious for the balance of your holiday.
Leanne SegalUnited States
Julie was a great guide. She picked us up promptly from our ship and was so warm and welcoming. She shared lots of interesting information as we made our way to Hobbiton. She was super flexible and had no problem making a stop for us to pick up a snack on our way back to the ship. I highly recommend Julie, and if our travels take us back to Tauranga, Julie will be at the top of our list for another tour!
TOUR GUIDE RESPONSE: Thanks so much for your kind words. I really enjoyed meeting you both and had a lovely day. I do hope you make it back to Tauranga again sometime. Kind regards Julie
Julie enjoyed giving me a tour of her home territory. She had grown up in the area that she showed me and therefore knew all about it and could explain it to me. I felt privileged to have her as my guide. I learned that the area she lived in discouraged the use of small bottles of water which I understand well for environmental reasons. She took me to a cafe in her community that she knew well that had gluten free food when she heard that this is what I wished to eat.
TOUR GUIDE RESPONSE: Thanks for such a lovely day out with you Ruth & I hope you enjoy the rest of your time here in New Zealand.
David GoldenKingsport, TN, United States
Julie was simply fantastic. She was personable, knowledgable, and completely made our tour. Thank you!!!
TOUR GUIDE RESPONSE: Thanks so much! Hope to see you again some time!
Josh BennettUnited States
Julie did an outstanding job with limited time for the tour due to our cruise leaving earlier than expected. She was able to get in the visit to Hobbiton which she had made reservations for us ahead of time and the hot springs/geysers as well. We highly recommend her to anyone stopping in Tauranga.
TOUR GUIDE RESPONSE: Thanks so much! I had a great day with you both! I hope you enjoyed the rest of your time in New Zealand.
Lynn SurdockUnited States
We had a great day with Julie. She knew the area well.
TOUR GUIDE RESPONSE: Thanks so much. I really enjoyed my day too :-)
Sylvia BraunerUnited States
Julie was a very knowledgeable guide and showed us all the best of Rotorua and descirbed all of the history of the Maori Culture. A great day!!!!!!
TOUR GUIDE RESPONSE: Thanks Sylvia. You were certainly a fun party to spend the day with. Hope you enjoyed the rest of your time in New Zealand
Peter SchofieldUnited Kingdom
On a day when the weather was poor, she kept us dry & entertained by visiting various sights
TOUR GUIDE RESPONSE: Enjoyed my day with you both very much. Hope you come back again sometime :-)
Lovely tour, we enjoyed our day even though it was pouring the entire time ! Julie brought umbrellas and we had a wonderful time !
TOUR GUIDE RESPONSE: I enjoyed spending the day with your lovely family! The pleasure was all mine! Come back again and I'll order better weather :-)
Robin RhoadsUnited States
We picked this tour because of all the glowing ratings. Either Julie was having an off day or I just don't know. She was a very pleasant person but certainly not the tour guide we were expecting. Seemed to have very limited knowledge of the history of the Maori and the area itself. Many questions were answered with I think or I am not sure. No running commentary,long silences-unless we asked questions. Not what we have had with other guides. I really hate being so negative but not worth the money!
TOUR GUIDE RESPONSE: Sorry you didn't enjoy the day. Rotorua is known primarily for its geothermal activity not Maori history. You did experience some Maori culture & I did provide information along the way. For in depth Maori history the museums in either Wellington or Auckland are the best places to visit. I've changed the description of the day so there can be no further misunderstanding. The scenery of Rotorua & Taupo is more what this tour is about & you chose to omit quite a lot of this. Hope you enjoyed the rest of NZ
Julie gave us a full day's oversight of the area. We didn't miss a thing and she worked hard to be sure we enjoyed our time together. Thanks, Julie for all!
TOUR GUIDE RESPONSE: Thanks so much. It was my pleasure. Kind regards Julie
Julie was great, loved the hike and seeing all the murals. The Gold mine tour wasn't worth the time or the money, not Julie's fault, she had heard positive things, we were on a cruise and wouldn't choose to spend 2+ hours listening to a very boring guide. This was our fist trip booking private tours - can't imagine going back to an official Shore Excursion with bus load(s) of people!!
TOUR GUIDE RESPONSE: Thanks very much for the feedback. I'm sorry the mine tour was not a success and I've passed your feedback back to the Gold Discovery Centre who conduct the tours. I'm glad you enjoyed the rest of the day and would love to see you here again sometime!
Julie has been a very attentive and knowledgeable guide, organizing things inspite of a long weekend with lots of rain and most venues closed. Still did the geothermal experience, was taken to some beautiful spots and had wine-tasting at a beautiful winery. Thank you, Julie, and if I am back here, we shall be in touch.
TOUR GUIDE RESPONSE: Thanks so much Robert. it was my pleasure to be able to show you around my neck of the woods despite the weather. Maybe I'll see you in Austria one day.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Mike ScanlinUnited States
Julie was great and we loved the tour, the lunch stop, etc. Highly recommended guide.
TOUR GUIDE RESPONSE: Thanks so much for your kind words. Hope you visit again some time!
Lew DevendorfUnited States
We had the best day with Julie. Although she already had an idea, she began asking us what we wanted to do. My wife quickly responded "nothing the cruise ship is doing (we'd already been to Rotorua)." Julie took us in the other direction to KateKati and other points north a little inland from the Pacific. We saw so much that ship-bound tourists would never see. I have no idea how many miles Julie put on her car that day, but it was a lot. We learned a lot and had a great time.
TOUR GUIDE RESPONSE: Thank you for such a lovely day in my favourite place! Hope to see you back here again sometime soon.
Joyce B.United States
Amazing tour with Julie! We asked her to take us off the beaten track and wow! Were we ever surprised! It was so different and beautiful in the gorge we went to and she chose an incredible winery for lunch. We couldn't have been more pleased. So knowledgeable and so professional!
TOUR GUIDE RESPONSE: Thank you so much! The pleasure was all mine as I got to take you to my absolute favourite spots!
Widdy HoUnited States
Julie was wonderful and gracious. She showed us a lot of out of the ordinary sites and was flexible when I asked to see a gold mine. She was so kind to even bring us to her house. Thank you Julie for the wonderful day.
TOUR GUIDE RESPONSE: Fantastic day! Loved your company! Please come again!
Clay MaeckelUnited States
It was a very fun tour and Julie was pleasant person to chat with as she drove between the venues. On the way back she even helped me with a little bit of shopping I needed to do.
TOUR GUIDE RESPONSE: It was my pleasure. We were very lucky with the weather :-). Hope you make it back some time to see the rest of our country. Safe travels.
Gary ShepherdUnited States
Julie knows the area really well and will tailor the tour to your preferences. Plus she takes you around in her nice car (unless, of course, you are too many to fit). She is definitely a great choice.
TOUR GUIDE RESPONSE: It was an absolute pleasure to have your company for the day. I hope you come back again some time.
Bruce LyonHudson, FL, United States
With only two of us we opted for the very comfortable BMW and what a great day we had! Our time was short so asked Julie for a customized tour: Te Puia and Buried Village (Julie's excellent suggestion). These venues plus lunch fit comfortably in the time we had without rushing from site to site as the bus excursions do. A car with your own local expert is the way to go. BTW, if there isn't enough to talk about with all the sights, try old cars or Irish bands.
TOUR GUIDE RESPONSE: Thanks so much for your kind words. I enjoyed the day with you very much and hope you come back to NZ again.
Ursula BevanUnited States
Neal WeinsteinScotttsdale, AZ, United States
We spent a wonderful day with Julie in the comfort of her beautiful Rolls Royce. What a spectacular way to tour the Coromandel Peninsula. She is very passionate about this area because of her Family's history here. She is knowledgeable, interesting & fun to be with. Thank you, Julie.
TOUR GUIDE RESPONSE: What a pleasure to be in the company of such a lovely couple for the day in my home territory. I do hope you enjoyed the rest of your time in New Zealand and make a trip back again some time.
George S.Boca Raton, FL, United States
Julie provided a terrific and different tour of the Tauranga area. Instead of going to the replica Maori village that the other 1000 passengers on the cruise ship visited, we went to a muraltown, gold mine town, and some terrific scenic points. It was a different and very enjoyable day. We saw sights off the beaten path and a side of New Zealand that most tourists do not see. It was a terrific day.
TOUR GUIDE RESPONSE: Thanks so much for your kind words. I had a great day too!
Gerald D.United States
Julie did a nice job.....got us off the tourist traps......would recommend her
TOUR GUIDE RESPONSE: Thanks very much. I enjoyed the day.
We had a wonderful day out with Julie.A very interesting lady. Did lots of sightseeing including visiting her home town of Katikati.A must do to see the amazing murals & sculptures.Hope to return sometime in the future.
TOUR GUIDE RESPONSE: Thanks Norma. I enjoyed the day too. Love to see you again sometime.
Joe NunnelleyUnited States
Julie was the perfect hostess for us. Our prior communications allowed her to taylor our tour to our specific wants, needs and capabilities. She not only gave us exactly what we wanted but represented her country well! We highly recomend her to anyone interested in seeing and learning the area.
TOUR GUIDE RESPONSE: Thanks for you kind words. I had such a lovely day with you and the the pleasure was all mine. Hope to see you back here again one day.
Stephanie GillmanUnited States
Julie was delightful. We had so much fun and her knowledge of her town and surroundings were wonderful. We did exactly what we wanted to do and then ended up at a delightful winery for lunch which was delicious and the owners knew Julie so we got to try some of their reserve wines. She is a star in organization!!!
TOUR GUIDE RESPONSE: Thank you SO much. I had a great day too. Hope to see you both back in New Zealand some time and look forward to the photos.