Daniel ValdezUnited States
Today we had the pleasure of spending our long layover in Osaka with tour guide Masa. He was awesome!!! He showed us the highlights of the city which was a perfect introduction as it was our first time. (We will definitely be back) He was friendly, and engaging and informative as he led us through this exciting city. I would highly recommend him. 5 stars for sure!!!!
TOUR GUIDE RESPONSE: Hello, Daniel-san!! So, sorry for my silence. I've just noticed your comment and rating here. Thank you so much. It was a busy day but I still remember the happy time with you two. I'm glad to know you also enjoyed the day. You were the last minutes guests to Osaka actually. Now the situation has become tough and difficult, but hope everything would be back to normal and safe soon. But, please take care of yourself now. Looking forward to seeing you again soon. Arigato! Masa
Michael TroppUnited States
Masa was absolutely wonderful and helped us really get the most out of our visit to Kyoto and Osaka. He was so knowledgeable, intelligent, nice and was a perfect tour guide. He had everything planned so we wouldn't waste time on our short visit and was extremely helpful every step of the way. I highly recommend using him and I will definitely contact him again on my next visit to Osaka or Kyoto!
TOUR GUIDE RESPONSE: Hello Michael-san, Thank you for your warm review. I can say everything on the day was very good with some luck. Even accidental delay of the Tea ceremony gave us the chance to see around the area. We could find "FR2" shop too. I'm glad to know you enjoyed the tour. I would like to appreciate again for choosing me as your partial partner of your trip. Thanks! Masa
Masa-san was accommodating, helpful, and flexible, although we had to miss out on an item in the itinerary because we took too much time visiting Todaiji Temple. He let us move at our own pace, so although we didn't see very much during our tour of Nara and Osaka, we had a wonderful and enjoyable day.
TOUR GUIDE RESPONSE: Konbanwa Oguma-san, How was your dinner? Hope everything was OK and you had a good time there. Thank you for your kind review. I enjoyed the time with you much. Hope you all had good time too. Thank you again for choosing me as your partial partner of your trip here. Please tell my best regards to all of your family too. Thank you and Btrgds, Masa
Elizabeth BondarUnited States
Masa was amazing! This sums up our entire day with him. He helped us try unique-to-Osaka snacks as we toured the street markets. He made us feel like we were a unique group for him - it didn't ever feel like a canned tour itinerary. We got to experience a shrine as nearly the only occupants - which may have been timing, but it made it feel extra special. We highly recommend a tour with Masa!
TOUR GUIDE RESPONSE: Hello Liz-san, Thank you for your review for the tour. I really enjoyed the day with you. We could dominate the shrine of 1,600 years history only for us. It was great. After 5 days of our visiting, on the new year day, one million people visited there. When you talk about your trip in Japan, I'm happy if you remember the day with me. Thank you again for choosing me as your partial partner of your trip. Please keep your pleasant and safe trip. Masa.
Masa is very committed and assisted us a lot in our food and sake adventure in Osaka and Kobe - we had a lovely time. He is a fantastic host!
TOUR GUIDE RESPONSE: Hi Geraldine-san, How are you? Thank you so much for your kind rating. It was a fun time for me to walk and talk with you two, and taste many kinds of Sake together. I enjoyed the tour much, maybe more than you. If you have an another chance to come to Japan, I will take you to other breweries near Osaka. Looking forward to seeing you again. Thank you and Btrgds, Masa.
Van TranUnited States
Masa created a 2-day itinerary customized for our family of 6 adults and 2 children based on our interests and gave us incredible suggestions on places to visit that we would have never considered. Over the course of the two days, he became like family to us and we will never forget how warm, kind, caring, and loving he was to our family, especially our 2 and 5-year-old boys. On the second day, he even brought our boys toys that his 8-year-old son had gifted to them. We can't thank Masa enough.
TOUR GUIDE RESPONSE: Dear Van Tran-san, Thank you so much for your heart warming comment. Actually, I missed you and your family for a while. I feel like I just enjoyed the tour with your as if I'm an original member. It was the greatest moment when your super cute son smiled to me on taking pictures together at last minutes in Kobe. I sincerely appreciate you for choosing me as your partner here. Again please tell my best regards to your family. Arigato!! Masa
Masa-san pointed out the highlights of the places we saw, patiently kept the group together since some of us has a tendency to get "lost" along the way. His mastery of the king's language was excellent, and he even taught us some words in Nihongo. A very engaging and helpful guide, teaching us somethings we can use on our DIY activities in Osaka. Highly recommended!!!
TOUR GUIDE RESPONSE: Dear Divina-san, Magandang umaga! Thank you so much for you warm evaluation for me. I'm happy to know that I might be able to bring you a good day, though it was a long and tough day. I really thank you and you friends for your warm friendship and cooperation on the day. I enjoyed the tour with you and I miss you all now. Hope your pleasant journey will be on going safely. If you need any assistance, kindly let me know anytime. Please tell my best regards to all. Salamat po. Masa
I arranged a Tour with Masa for Japan in Kobe....I asked him to put together a plan for us for a 4-5 hour walking tour to see some of the best sights....he was very well organised and put together an itinerary that was wonderful....he met us at the ship no problem and returned us to the ship with professional and cheerful attitude. we were a group of 11 and had an absolutely wonderful time with this guide.. Nothing was too much trouble, he answered all our questions, and showed us Kobe. Wonderful guide
TOUR GUIDE RESPONSE: Hello Rhonda-san. Thank you so much for your warm review. I still feel sorry that I made you all walk too much. I really enjoyed the trip with you all with you and your party's kindness and cooperation. I'm happy to know that you all have a chance to talk about the tour. Please tell my best regards to all. I also pray for Australia. Hope everyone is safe and fine. Please take care. Thank you and Btrgds, Masa
Jane LomasUnited Kingdom
Excellent guide and spoke really good English. Masa was very knowledgeable about the places we visited. His itinerary was excellent and even moved it around so we could visit a koi carp farm
TOUR GUIDE RESPONSE: Good morning, Jane-san. Thank you for your warm review for me. Since our time was limited, I'm afraid that I could have forced you everything in hurry, but I'm happy to know you enjoyed the tour with me. I really appreciate for your kindly cooperation. Please continue your pleasant and safety trip. Hope we can see you again someday. Thank you and Btrgds, Masa
Tim KosmaUnited States
Masa is awesome! We originally were looking to book a shorter tour with just one stop. Masa suggested a longer, more comprehensive tour that would make much better use of our time. He picked a perfect itinerary for what we were looking for. Masa is very knowledgeable of the are and so much fun to talk with. If you want to see the Kansai region the way it is meant to be seen, you must book Masa!
TOUR GUIDE RESPONSE: Dear Tim-san, Thank you so much for your warm review for me. It was a great day to see around Kobe in a day. We walked a lot. I'm happy to know that you enjoyed the day with me. I really enjoyed the time with you. If you miss Kobe beef near future, please let me know. I will prepare it for you, somehow. Please continue your pleasant and safe trip. Looking forward to seeing you again. Thank you and Btrgds, Masa
Marilyn CohenUnited States
TOUR GUIDE RESPONSE: Dear Marily-san, Thank you for the rating. I think your ship is going to leave from Kobe. Now I'm in Kobe again, and waving my hands to you all in my mind. Please continue your safe and pleasant trip. Thank you and Btrgds, Masa
Masa was an excellent guide who helped make our time in Osaka very meaningful and impactful. His language skills are very good and his knowledge of the city was excellent. We enjoyed our time at Osaka castle, some temples and shrines, along with a great Bento box lunch from a high perspective.
TOUR GUIDE RESPONSE: Kon-nichi-wa Terry-san, Thank you for your warm and kind review for me. I'm very glad to know you enjoyed the tour with me in Osaka. We had an unexpected guests on the way, but with your kindly cooperation, we could complete the tour smoothly. I would like to thank you again. Hope I can see you again next time you come to Osaka. Please continue your safe and pleasant journey. Thank you and Btrgds, Masa
Had a fun day with Masa in Osaka, very helpful in showing us how to navigate the public transport system and passing on an insight into the culture and history of his country.
TOUR GUIDE RESPONSE: Dear Ian-san, Thank you for choosing me as your partial partner of your trip in Japan. I really enjoyed the time with you. Hope you also enjoyed our town too. Hope you will continue your pleasant trip in safe. After you go back to your country, if you can remember the tour with as one of your good memories, I'm very happy. Thank you again for your time with me. Take care. Btrgds, Masa
Lisa Otsuki-BallUnited States
Masa-San took great care of us on one of the hottest days of the summer. We asked him to change itineraries so we didn't have to walk too much in the heat, and he rolled with it and managed to show us a good time in Kobe and Osaka anyway.
TOUR GUIDE RESPONSE: Ohayogozaimasu Lisa-san, Thank you so much for your kindly review. It was a really hot day. I'm still thinking that I could have had a better solution for you all to enjoy Osaka more. So, I'm happy to know that you enjoyed Osaka and Kobe even a little. Wish the trip with me in the hottest day would be a 1 page of your good memory in Japan. Thank you again for having chose me as your partner in Osaka. Please continue a safe and pleasant trip. I'm using your souvenir. It is cute!! Btrgds, Masa
Jessica WelleUnited States
I cannot begin to express how special Masa was with our family. The day to Nara was really rainy and he always kept our spirits up. We added a stop outside of the tour and he did not even flinch to please us. He truly knew Nara and exactly what to do. The day was great because he was with us. His car is super comfortable! The best part was he even offered, without us asking, to bring our suitcases to our hotel in Osaka and make our 2 nights in Koyasan much easier. We truly appreciated him! He is fantastic
TOUR GUIDE RESPONSE: Hi, Jessica-san. Thank you for your warm review. I really enjoyed being with you as a partner of your trip. I'm very happy to know my small assistance helped you a lot. Hope we can see you again soon. Please continue your pleasant and safe trip with your family. Thanks!
Charity AbracosaUnited States
Masa was such a gracious guide and host for our night tour in Osaka. Our 2 boys - 22 and 19 - thoroughly enjoyed him. We will never forget our "Izakaya with Masa". He graciously met us at the station, waited for us to check in at our hotel and then proceeded with our tour. We saw famous tourists spots But also experienced the less touristy area of Osaka. Thank you Masa for being such a wonderful guide!
TOUR GUIDE RESPONSE: Dear Charity-san, Thank you so much for your warmful review for me. I was lucky enough to have had a chance to be with your family in real last minutes. Even just several hours, but the time with your family was so happy. I felt like I was your guest with your friendly hospitality. I hope I could be one of the your best memories in Japan. Looking forward to seeing you again soon. Please tell my deep gratitude to your happy family too. Thank you!!
Ursula BevanUnited States
TOUR GUIDE RESPONSE: Dear Ursula-san, Thank you for the rating! Thank you for choosing me as your partial partner of your trip in Japan. I really enjoyed the time with you. Hope you also enjoyed our town too. After you go back to your country, if you can remember the tour with as one of your good memories, I'm very happy. Thank you again for your time with me. Take care. Btrgds, Masa
Caroline RichardUnited States
The day we spent with Masa was one of the best days we had on our trip. We enjoyed our trip with you. I did get tired but I knew that I could not do a lot of steps. You were very considerate of my limitations and I appreciate all that you did for us and all that you showed us in Kyoto. We have good memories of our time with you and I thank you for that.
TOUR GUIDE RESPONSE: Dear Caroline-san, How are you? I'm so sorry but I just noted I haven't responded to your rating and warm comment. When you talk with your friends about your trip to Japan, if you can remember the tour with me as one of your good memories, I'm very happy. Now here is getting cooler everyday. I miss the warm days with you. Thank you again for your time with me. Take care. Btrgds, Masa
Sally OlsenUnited States
Masa was most enjoyable and a very safe driver. He showed us the beautiful city of Kyoto and some of its beautiful temples and amazing scenery.
TOUR GUIDE RESPONSE: Dear Sally-san, Thank you for your message. I'm sorry about Sake place. I just thought it's better to bring you the places as much as possible within the time, but your advice is right. Sorry again for the inconvenience and unpleasant feeling you might have. Hope you will continue your trip pleasantly and will see your family soon. Thank you and Btrgds, Masa
Masa is an excellent tour guide who helped us do much to make happy memories in kyoto and kobe. will definitely recommend him to friends visiting osaka
TOUR GUIDE RESPONSE: Dear Ms. Serrano, Thank you for your words. I can say I was very lucky to go to the tour with you and your party. I can say it was one of the best days of my career as well, Hope you and your team can continue your happy and crazy trips always. Thanks!! Masa